Budget Car Rental Photos




Budget Car Rental Introduce
For residents, students, and visitors in the Dover, Delaware area, finding reliable and affordable transportation is essential for everything from a weekend getaway to managing daily business. Budget Car Rental, conveniently located on North Dupont Highway, offers a diverse fleet and a range of services designed to meet these varied local needs. Known for providing economical options without compromising on vehicle quality, this branch serves as a practical solution for car and van rentals in Kent County.
The Budget brand focuses on delivering value and a straightforward rental experience. At the 3024 N Dupont Hwy location, customers can expect to find a vehicle that suits their specific requirements, whether it's a fuel-efficient compact car for cruising down Route 1, a comfortable sedan for family travel, or a spacious van for group excursions or hauling cargo. The agency is dedicated to serving the local community with accessible services and special recognition for those who serve our country.
This location stands out by offering several customer-focused features, including highly valued active military discounts and an inclusive payment policy that accepts both credit and debit cards. Furthermore, they aim to streamline the start of your rental with a convenient pick-up service from local addresses. While transparency in pricing and deposits is always key to a smooth experience, the team at Budget strives for clarity, especially regarding the standard authorization holds required on most rentals, ensuring you understand the full scope of your commitment upfront.
Strategic placement on one of Dover’s major thoroughfares makes the Budget Car Rental location highly accessible for the entire Central Delaware area. Its proximity to major highways simplifies the process of picking up your vehicle and quickly getting on the road, whether you're heading north towards Wilmington, south toward the Delaware beaches, or accessing the nearby Dover Air Force Base.
The specific address for the Dover Budget Car Rental branch is: 3024 N Dupont Hwy, Dover, DE 19901, USA.
Situated directly on North Dupont Highway (US Route 13), the office is easily identifiable and provides a central hub for your rental needs. The facility is located near various local landmarks and shopping areas, making it convenient for renters to combine their vehicle pick-up with other errands.
Accessibility is an important commitment at this location, featuring:
- Wheelchair Accessible Entrance: Ensuring that all customers, including those with mobility challenges, can easily enter the facility to conduct their rental transaction.
- Wheelchair Accessible Parking Lot: Dedicated and clearly marked parking spaces are available on-site for ease of access to the rental office.
- On-site Parking: Customers can park their personal vehicles securely on the premises while they are utilizing their rental car.
The Budget Car Rental location on N Dupont Hwy offers a wide spectrum of rental services tailored for the local Dover user, whether for personal or business use.
- Comprehensive Car Rental Agency Services: The core offering includes rental vehicles across multiple size classes, such as economy, compact, intermediate, standard, and full-size sedans. This ensures there is a comfortable and fuel-efficient option for any trip length or budget.
- Diverse Vehicle Fleet: Beyond sedans, customers can rent a variety of other vehicle types, including SUVs (midsize, standard, full-size), luxury cars, convertibles, and specialty vehicles like electric cars, subject to local availability.
- Van Rental Agency Services: The branch caters to group and commercial needs by offering van rentals, including minivans and larger passenger vans (such as 12- or 15-passenger models), making it ideal for family trips or organizational events.
- Debit Card Acceptance: The agency accepts both major Credit Cards and Debit Cards for payment. It is important to note that renting with a debit card often involves additional requirements and a higher security deposit hold than with a credit card, which customers should confirm directly with the office.
- Free Local Pick-up Service: To maximize convenience, this branch offers a complimentary pick-up service from local addresses. Customers must call the location directly and typically need to arrange this service at least 24 hours in advance to ensure availability.
- Flexible Rental Durations: Options are available for daily, weekend, one-day, and long-term car rentals, allowing the customer to choose the duration that best fits their itinerary.
- One-Way Car Rentals: For travelers needing to pick up a car in Dover and return it to a different Budget location across the state or country, one-way rental options are generally available, although terms and fees will vary.
Budget Car Rental’s Dover location distinguishes itself through specific features and an adherence to policies that benefit key customer segments in the area.
- Active Military Discounts: A significant highlight is the availability of special pricing and discounts for active military personnel, veterans, and their immediate families, often providing savings of up to 35% on specific rates. This is a valuable feature for the large military community near Dover Air Force Base.
- Competitive Pricing Structure: The 'Budget' name is synonymous with competitive and discounted rates, particularly when booking online, allowing customers to often prepay and save on their rental costs.
- Standard Authorization Hold Policy: Like many rental agencies, a standard security deposit hold is placed on the customer’s card, which can be around $500 in addition to the estimated total cost, depending on the length of the rental and whether a debit card is used. This deposit is released after the rental is completed.
- Fastbreak Program: For frequent renters, the free enrollment in the Fastbreak service allows for a quicker, streamlined check-out process, saving time at the counter by having paperwork prepared in advance.
- Value-Added Services: Additional options are available for customization, including GPS navigation systems, various fuel service plans (like EZFuel), and Extended Roadside Assistance to enhance the safety and convenience of the trip.
- E-Toll Solutions: Vehicles are generally pre-equipped for electronic toll collection. Customers can opt into the E-Toll service for a daily or weekly flat fee, providing convenience for driving on toll roads across the region, including parts of Delaware and the Northeast corridor.
For all inquiries, including current operating hours, vehicle reservations, military discount verification, and to arrange a local pick-up service, please contact the branch directly.
Address: 3024 N Dupont Hwy, Dover, DE 19901, USA
Phone: (302) 736-5069
Mobile Phone: +1 302-736-5069
The Budget Car Rental location on N Dupont Hwy in Dover is an excellent choice for Delaware users who prioritize cost-effectiveness, a robust vehicle selection, and special incentives. The agency's main draw is its commitment to providing budget-friendly rates, making it an ideal choice for both short-term and extended rentals where value is a key factor. The fleet is expansive, ensuring that whether your goal is to rent a luxury vehicle for a special occasion or a 15-passenger van for a large group, you are likely to find an appropriate and well-maintained option.
The highly beneficial active military discount is a major advantage for the community, underscoring the company’s support for military families and veterans. This, combined with their free local pick-up service, elevates the convenience factor significantly, saving the renter time and the cost of an alternative ride to the office. While some customers have experienced issues with online booking security and a lack of initial transparency regarding the mandatory $500 security hold, these are issues that can largely be mitigated by direct communication with the Dover location to confirm policies and verify charges. It is highly recommended to call the local phone number to confirm all details, especially when using a debit card, and to arrange the pick-up service. By choosing Budget, users are selecting a nationally recognized brand with a local presence that offers compelling discounts and a comprehensive, accessible fleet right in the heart of Dover.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Budget Car Rental Location
Budget Car Rental
3024 N Dupont Hwy, Dover, DE 19901, USA
Budget Car Rental Reviews
pricefeespickupmoneydiscountphone numbercreditmanager
★ 5★ 4★ 3★ 2★ 1Be careful booking online. My family and I usually book online and pay in full to get a small discount; however, it seems like whoever is booking from their Virginia location ends up using our credit card to pay for their gym membership. It happened to us in July 2025 of this year and again in August 2025. We are now in the process AGAIN of disputing the gym membership charges for BLINK FITNESS SPRINGFIELD VA that one of Budget Rental employees and/or family members charged to our credit card for this gym membership. And this only happened when we book online. Budget needs to investigate.
Oct 10, 2025 · Antoinette BlasiniCutomer service it ok but dont like how they this is your total before they tell you about the $500 hold
Oct 06, 2025 · Chanel HawkinsZero Stars is what this particular Budget Rental Car deserves. I am a Travel Agent. I booked a customer's reservation and paid in full 3 months in advance. Around 10 pm, the night before schedule pick up time and way after the Dover office's close time, they sent a text to my advising that they do not have the requested vehicle and the customer should go to Middletown to pick up another vehicle. No name or contact number was included in this text. Forwards the text to me. I call reservations who looks at the entire inventory and advised that no vehicles were available at any location in Delaware. When TA Customer Service opened at 9 am the day of the reservation, I called. They called the Dover location who advised them the car would be available at 10 AM as originally scheduled and the customer should come then. The customer arrives, No Car, No empathy, or Sympathy from anyone at this Store. The Customer call me upset. I call Customer Service, who calls the Store again. This time they told CS that the vehicles was on its way. Someone from Philly, PA was driving to Newark DE to pick up the vehicle to drive to Dover, DE for delivery. This just didn't ring true to me. However, they told the customer that the car would be in house by 11:30 pm. (The Office closes at Noon.) They advised the customer that they would call the customer when the vehicle arrived. The customer waits and waits and receives a voicemail at 11:59 am that the car is available to pick up. Again the office closes at noon. The customer tries to return the call immediately upon receipt. Wouldn't you know it. No one picked up. The call was actually routed to a call center who could not connect the customer to the store. The customer has just gotten off from working a 12 hour shift and was about to leave with her family for an international flight from New York. This greatly impacted the customers trip because now they had to scramble to find a way to New York. Budget Rental Care is Non-Preferred by many and now I understand why. The Customer Service is Non-Existent at this location and they can not be trusted.
Jul 22, 2023 · Lisa HansonThe woman who runs the is place is amazing. She takes care of problems, resolves issues and is always cheerful and friendly. Best customer service I have ever gotten at a rental car place all over the country. Tina you are a gem!!
Dec 31, 2021 · Dara GThe staff at this location are great! I tried to call in to extend a moving truck rental and never got through to the location; I tried six times! Apparently, to extend a rental, you have to speak to the staff at the location. Nationwide customer service cannot help you with that. That was very frustrating.
Sep 01, 2023 · Marina Bruner
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