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Budget Car Rental Introduce
Planning your trip or local transportation needs around the Knoxville metropolitan area and East Tennessee? Budget Car Rental at the McGhee Tyson Airport (TYS) in Alcoa, TN, serves as a key travel hub for residents and visitors alike, offering a wide array of vehicles to get you on the road. Whether you're flying into TYS for a business trip, a vacation to the Great Smoky Mountains National Park, or need a reliable local vehicle, this corporate car and van rental agency aims to provide convenient access to transportation right where you land.
As a nationally recognized name in vehicle rentals, Budget in Alcoa positions itself to offer competitive rates and a broad selection of cars, SUVs, trucks, and vans. It operates primarily as a car rental agency but also specifically functions as a van rental agency, catering to group travel, larger family trips, or those needing extra cargo space for their Tennessee adventures. The location focuses on the needs of travelers arriving or departing from the region's main airport, aiming to make the transition from air to road as seamless as possible.
This location is situated directly at the McGhee Tyson Airport, making it exceptionally convenient for air travelers.
Location and Accessibility
The Budget Car Rental branch is located at:
- 2055 Alcoa Hwy, Alcoa, TN 37701, USA
This address places the agency directly at the McGhee Tyson Airport (TYS), which is the primary airport serving the Knoxville, Tennessee area. For those flying in, the rental counter is typically found within the airport terminal, a short walk from the baggage claim area to the vehicle lot. Its placement on Alcoa Highway (US-129) provides immediate access to major routes, including the short drive into Knoxville, or South toward Maryville, and the popular tourist destinations of Gatlinburg and Pigeon Forge.
In terms of physical access, the facility is committed to providing a welcoming environment for all customers. Available accessibility features include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The hours of operation are generally extended to accommodate the arrival and departure schedules of the airport, typically running from early morning to late at night throughout the week, with slightly adjusted hours on weekends. It is always recommended to confirm current operating hours directly with the branch, especially when arranging for pick-up or drop-off during late-night hours.
Services Offered
Budget Car Rental offers a variety of services designed to meet diverse travel and logistics requirements for customers in the Tennessee region. These services cover everything from standard rental terms to specific logistical options and support.
- Car rental agency services: Providing a diverse fleet of vehicles for personal and business travel.
- Van rental agency services: Dedicated options for larger passenger and cargo vans, suitable for groups or moving needs.
- Onsite services: Customer support and vehicle processing available directly at the airport location.
- Free Pick-up Service: Available for local customers who need transport to the rental counter, though it's important to call the location directly to arrange this service.
- One-Way Car Rental: Options for picking up a vehicle at this Alcoa/Knoxville location and dropping it off at another Budget location.
- Long-Term Car Rental: Specialized rates and plans for rentals extending over a longer period.
- A diverse fleet: Vehicle classes typically include economy, compact, intermediate, standard, full-size sedans, SUVs (intermediate to premium), minivans, passenger vans, luxury cars, convertibles, and sometimes pickup trucks.
Features / Highlights
This particular Budget location offers several notable features and highlights that enhance the customer experience.
- Active military discounts: The agency offers special pricing or discounts for active military personnel, which is a valuable benefit for members of the armed services and their families in the East Tennessee area.
- Multiple Payment Methods: For ease of transaction, the branch accepts several payment options including major Credit Cards, Debit Cards (subject to specific rental policies and requirements for a deposit/hold), and NFC mobile payments. Note that policies regarding debit cards for initial rental may be stricter and should be checked in advance.
- Direct Airport Location: Convenience is a major highlight, with the facility being situated directly within the McGhee Tyson Airport terminal area.
- Wide Range of Vehicles: The inventory often includes a good selection of vehicle types, from fuel-efficient economy cars to spacious SUVs like the Chevrolet Suburban or minivans like the Chrysler Pacifica, providing options for virtually any travel group size or luggage requirement.
- Flexible Booking Options: Many online reservations offer flexibility, including free cancellation options, though terms and conditions should always be reviewed upon booking.
Contact Information
For current operating hours, specific vehicle availability, reservations, or to arrange pick-up services, customers are advised to contact the branch directly.
- Address: 2055 Alcoa Hwy, Alcoa, TN 37701, USA
- Phone: (865) 342-3220
- Mobile Phone: +1 865-342-3220
What is Worth Choosing
For many Tennessee travelers, Budget Car Rental at McGhee Tyson Airport represents a blend of national brand reliability and unparalleled airport convenience. The most compelling reason to choose this location is its positioning. Landing at TYS and immediately having access to your pre-booked vehicle—often after only a short walk from the baggage claim—saves significant time and hassle compared to off-site rental agencies that require a shuttle ride. This immediate accessibility is invaluable when arriving late at night or when traveling with family or heavy luggage.
The diversity of the fleet, ranging from compact cars for solo travelers to larger SUVs and passenger vans for excursions to places like the nearby Smoky Mountains, ensures that most transportation needs can be met. For those serving the country, the active military discounts are a significant financial benefit that demonstrates an appreciation for service. Furthermore, the acceptance of various payment methods, including debit cards and mobile NFC payments, offers flexibility for different customers, though individuals planning to use a debit card for the required deposit must confirm the specific policies beforehand to avoid potential complications, as sometimes stricter "per policy" rules apply to certain payment types or vehicle classes.
While the convenience and range of vehicles are major upsides, local knowledge suggests that the customer experience, particularly during peak travel times like holiday weekends, can be impacted by high demand and staffing levels, leading to extended wait times, as noted in some customer feedback. The same customer feedback also raises concerns about consistency in policy application, particularly concerning debit card usage for certain vehicle types (like electric cars) and staff responsiveness, indicating that pre-planning, securing a comprehensive reservation well in advance, and being aware of the specific terms for all aspects of your rental—especially payment and vehicle group rules—is highly advisable to ensure a smooth transaction.
In summary, for reliable, on-site airport car and van rental in the East Tennessee region, with valuable military discount options and a flexible fleet, Budget at TYS remains a convenient and highly practical choice, provided you take a moment to understand their specific policies and book your vehicle with ample lead time. This branch is ideally suited for anyone flying into Knoxville and needing immediate, hassle-free mobility for their time in Tennessee.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Worst rental experience I’ve ever had. Check-in dragged forever, and every time the employee delivered bad news, he said “I have to follow policy” like it was a magic phrase that made everything okay. “Per policy,” I couldn’t have the electric car I reserved because I used a debit card. “Per policy,” customer service wouldn’t call the branch when their system later blocked me from changing my return location. Yet no one followed any policy about updating the reservation or answering the phone. The car itself was a wreck—broken buttons, damaged mirror, spare tire area torn up. Apparently “policy” only applies when it makes life harder for the customer. Never again.
Oct 07, 2025 · Breanna HewittAbsolutely horrible experience. On a weekend where all the rental companies and cars were fully booked they only had 2 over worked staff members working the desk leading to an over 1 1/2 hour wait just to get to speak to someone. I had done everything in advance (fully paid and filled out everything online) and simply needed the paperwork to get my car and yet all of that was utterly pointless. It is clear that this company does not care about the service it’s providing to its customers. Even upon returning to the airport to drop off the car again there was an incredibly long line, go with another company or try turo, the “savings” aren’t worth it.
Oct 08, 2025 · Jessica AlvarezEasiest pick-up and drop off I’ve experienced in a while. It’s very conveniently located within 100 yards of airport exit. The staff was efficient when I picked up and quick when I dropped off.The only problem was that my cars windshield whippers were no good and the license plate was loose rattling and making excessive noise above 40 mph. I informed the agent upon vehicle return and hopefully they will fix it for the next driver. Both of these were annoying to deal with.
Sep 30, 2025 · Alex Oregel (aoregel-G!)would give zero stars if possible. 2nd occasion for this place where I reserved a car 2 months in ADVANCE and they did not have a car for me. On previous occasion, they eventually got me the car I reserved after 45 minutes of waiting but today they had no car. Several other customers experienced the same thing I did. Not a 'well oiled' machine at ALL and will NEVER rent from Budget at this airport again.
Oct 04, 2025 · johnbooked a car A MONTH IN ADVANCE for a vacations that’s been planned for over a year. Called last week to make sure they would have us a car. We were supposed to pick up our SUV TODAY they called yesterday to let us know they didn’t have us a car. Told us the airport said they weren’t sending any cars. They had to call over 30 families. Talked to corporate all these locations. None of these people can explain to me how we booked in advance and they call the day before saying they don’t have a car. Entire company is garbage .
Oct 04, 2025 · Rahjanay Williams
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