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Budget Car Rental in Cumming, GA: Driving the Greater Atlanta Area
For residents and visitors in the Cumming, Georgia area, finding reliable, affordable, and flexible transportation is often a top priority. Budget Car Rental, located conveniently on Atlanta Road, serves as a local resource for those needing a temporary set of wheels, whether for a quick day trip, an extended business need, a family vacation, or moving purposes. This location specializes in offering a range of vehicles, from economy cars for fuel-efficient commuting to larger vans for group transportation and moving, catering to a broad spectrum of local needs.
As a well-known name in the rental industry, Budget aims to provide budget-friendly rates without compromising on the quality of their vehicle fleet. While the broader Budget brand is nationwide, this local Cumming branch focuses on the specific needs of the Georgia community, offering various short- and long-term rental plans. This makes it a go-to spot for those seeking flexibility, especially when compared to relying solely on airport-based rental locations.
Location and Accessibility
The Budget Car Rental location is situated strategically in Cumming, GA, providing easy access for local users from surrounding neighborhoods and major roadways. The address places it right on a key thoroughfare, making for simple navigation and quick pick-up and drop-off.
The office is located at:
518 Atlanta Rd, Cumming, GA 30040, USA
In terms of proximity, the location is generally found on Atlanta Road between Lake Center Parkway and Buford Dam Road, often identifiable as being in front of the Lakeland Plaza Shopping Center. This central positioning is advantageous for customers in Forsyth County and the wider northern Atlanta metro area.
A significant consideration for many local users is accessibility. The facility goes beyond basic requirements by offering specific features designed to accommodate all patrons. The location provides both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a smoother experience for customers requiring mobility assistance.
Services Offered
The core services at the Cumming, GA Budget location revolve around vehicle rental, with options tailored for both personal and commercial use. Customers can expect a variety of choices depending on their specific travel or transport requirements. As a local neighborhood location, this branch typically focuses on providing day-to-day vehicle solutions rather than being solely focused on airport travelers.
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Car Rental Agency Services: Offering rentals of various vehicle classes, including economy, compact, mid-size, standard, full-size cars, and potentially premium, luxury, and convertible models, subject to local inventory.
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Van Rental Agency Services: Providing larger vehicles essential for moving, group travel, or hauling larger items, such as minivans, passenger vans (like 12-passenger vans, though typically with age restrictions for younger renters), and cargo vans.
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Optional Equipment Rentals: Customers often have the option to add accessories to their rental, such as a GPS navigation system, extended roadside assistance packages, or SiriusXM® satellite radio.
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One-Way Rentals: The ability to rent a vehicle at this location and return it to a different participating Budget location, though this must be arranged at the time of booking.
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Fuel Options: Offering various fuel plans, such as the EZFuel option, to simplify the return process.
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Flexible Payment Methods: Accepting major Credit Cards, Debit Cards (with certain policy restrictions and authorization holds), and NFC mobile payments for transactions.
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Features / Highlights
The Cumming Budget location offers several specific highlights and features that can be particularly appealing to local Georgia users, emphasizing both convenience and value.
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Active Military Discounts: A dedicated discount is offered to active military personnel. Users are typically required to present a valid military ID or proof of military status to take advantage of this savings opportunity, which may be up to 15% off the time and mileage charges, or potentially more through partner programs like WeSalute (Veterans Advantage).
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Accessibility Features: The facility ensures an inclusive experience by offering a wheelchair accessible entrance and a designated wheelchair accessible parking lot.
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Local Neighborhood Focus: Unlike airport branches, this location is designed to serve the ongoing and short-term mobility needs of Cumming residents, such as replacement vehicles, weekend trips, or local moving projects.
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Debit Card Acceptance: While subject to strict requirements, including potential credit checks or presentation of additional identification, this location does accept debit cards for payment, offering flexibility beyond credit card holders.
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Fastbreak Service: Frequent renters can enroll in the complimentary Fastbreak loyalty program, designed to streamline the rental counter process by allowing members to proceed directly to the counter with a preprinted contract and keys, saving valuable time.
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Local Pick-up Service: Although policies vary and customers must call ahead, many Budget neighborhood locations offer a complimentary local pick-up service to transport customers to the rental facility to get their car.
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Contact Information
To check vehicle availability, inquire about specific rates, or arrange for services like local pick-up, customers are encouraged to contact the location directly.
Address:
518 Atlanta Rd, Cumming, GA 30040, USA
Phone:
(678) 341-6808
Mobile Phone:
+1 678-341-6808
Typical business hours are Mon - Fri 8:00 AM - 6:00 PM, and Sat/Sun 9:00 AM - 3:00 PM, though holiday hours may vary. It is highly recommended to call ahead to confirm current hours and vehicle availability, especially before visiting, as inventory can change rapidly.
What is Worth Choosing
Choosing the Budget Car Rental location in Cumming, GA is a consideration for local residents who prioritize a convenient neighborhood location with a familiar and varied fleet. The chief advantage is its focus as an off-airport rental agency, often translating to less hustle than dealing with major airport terminals. Customers looking for specialized vehicles, such as a passenger van for a Georgia Bulldogs game trip or a cargo van for a local move, will appreciate the availability of these specific vehicle types.
The commitment to providing active military discounts is a significant benefit to our service members and veterans in the community. Additionally, the attention to accessibility, demonstrated by the wheelchair accessible entrance and parking, is a valuable service highlight for all members of the community. Customers who are part of the Fastbreak rewards program can also look forward to an expedited rental process.
However, as with any rental service, users should be aware that high demand and operational challenges can sometimes impact service delivery. Public reviews occasionally highlight issues related to vehicle availability, even with a confirmed reservation, and the quality of customer service during unexpected problems. It is crucial for customers to confirm their reservation details, including the specific vehicle type and pick-up time, by calling the local office in advance, especially during peak travel or moving seasons. Furthermore, renters should meticulously inspect the vehicle upon pick-up and familiarize themselves with the location's policies regarding emergency roadside assistance and after-hours returns to ensure a seamless and positive rental experience. By proactively communicating and verifying details, customers can maximize the convenience and affordability that this local Budget Car Rental location is intended to provide.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1TERRIBLE COMPANY AND CUSTOMER SERVICE! I reserved a 16 foot truck 2 weeks in advance to pickup on 9/13/25. Received several confirmation emails the week prior to reservation. On the morning of, I called to let them know I was on my way to pick up the truck and asked if I could add on a driver - the receptionist said no worries, you can do it when you get here. Arrived at the Budget Rental Cumming location and was told there were NO TRUCKS AVAILABLE - of any size. They did not bother to inform me of that when I had called 40 minutes prior. I showed them my reservation confirmation and they both just said ok I see it and acted as if they could care less. They said they could try and find a truck in Gainesville (an hour away from me). I asked to cancel the reservation and go somewhere else and they said sure. However, they would not provide me with an email or any paperwork stating my reservation was cancelled. Horrible experience and huge waste of time!
Sep 15, 2025 · Tatiana MartinezSorry as it gets. Worst experience I’ve ever had quite honestly. Terrible customer service. Stranded with car late to work with multiple punctures in the tire the day after I picked it up. Then told to take the car to Tires Plus due to unavailability of a replacement car….?! With a flat?!Now sitting at Tires Plus for 2 hours+ missing more work…time and money wasted.All this said there is no spare tire and no jack in the car. Told by male worker at Cumming Location “not his problem” and that “they get stolen”.WOULD GIVE 0 STARS IF POSSIBLE…!!!!!
Sep 17, 2025 · Tyler SmithNo more! I’ve rented from here a few times always. This time I drop off 45 mins later than my stated time. While I’ve never been charged in the past at other rentals, I would expect that taking the daily fee and dividing it by 24 or even 12 hours to find a penalty fee would be accurate. Nope. I was charged half a days rental for 45 mins. While it’s not about the money, it’s the principal and how this place does business. I prepaid for my vehicle in advance. Maybe this is how they recoup the additional cost for the slight discount for paying in full in advance.
Sep 08, 2025 · DeannaHave you ever wanted to experience the inner circles of hell without going?! Then this is the place for you! I wish I had taken the time to read reviews for this business... but nope.. I just looked at the rental costs and said that sounds like the right price...I have since learned my lesson and will never do business with Budget again; not just this location, but Budget.Why?! Well let me share a little story...I reserved a cargo van a week ago. I received confirmation in my email for my one way rental. I was set to pick up at the Cumming location at 1:00 PM.When I arrived, I was greeted with, "Oh... I saw that reservation, but I forgot to write your number down. I don't have your vehicle yet. They have told me they are on the way for hours now. It may be a little bit. If you want though, I can upgrade you to a 16 foot box truck." No one ever called to tell me there was any issue with my reservation.I explained that I needed the cargo van for the type of cargo I'll be taking - several totes, a few loose items, a dog, and a cat. "Oh yeah! You can't put your pets in a box truck, you need a cargo van! I just don't have one... you'll need to call customer service."After going back and forth about why he, the manager (Sunil), should call to explain the situation to get it resolved, he absolutely wasn't going to... so I did. I actually got someone quickly. I was told an inventory manager would call me back. It should take 20 minutes, but could take up to 2 hours. It's already 2:30... An hour and a half AFTER my reservation time.Patrick called me back in a fairly timely fashion; however, with a less than desirable attitude. After a few minutes though, he finally said he understood and would get it resolved. He was able to rebook the reservation to lower the rate for the mistake/delay and said that he could see the trucks on route and they would take care of getting what I reserved. I received the confirmation a few minutes later for a cargo van with the incorrect drop-off point, but Sunil fixed it. And so I waited again...Shortly after 3, Sunil was excited to report that three 12 foot BOX TRUCKS showed up and he was ready to get me on the road... I kindly reminded him that we were waiting on the CARGO VAN to arrive since we had pets... He acted like we never talked about it before... and while he (kinda) scrambled around, I called the customer service line again... Johnny promised that the inventory manager would call back again to resolve in about 20 minutes...And no call by 4... And Sunil had no resolution... I called back and was told that it could take up to 2 hours and I needed to wait...Sunil started to finally ask more details about what I was trying to carry with me. And while not convenient, I could probably use a minivan. It'd be tight, but it should do. I relented and said fine... Let's just get this resolved."Sure thing!" totals it up on the Avis side as a car rental... it's only $100 MORE. And then instead of returning on Sunday, I have to have it back by Saturday. So less space, less time, waste of my time (already 3 hours waiting and driving 2 hours from home)... and I get to pay more? This isn't a solution... He said he couldn't honor the same price since I booked on Budget and that was Avis.... even though he was the same man doing the confirmations?! Ridiculous!Finally he called around and got the price down to close to what I was paying, but still have to return on Saturday. I had no choice. Where else could I go after 4 to get a one-way rental for the same day pickup? My hands were tied. So I said ok...And then Sunil sent me to the Gainesville location to pick it up... another 30 minute drive over there... I felt awful about it, but I signed and grabbed the keys.My 1:00 reservation? yeah... I got the keys at 5:15 PM, a little over 4 hours later, for a vehicle that I didn't reserve and likely won't be the right kind of space I need.And that inventory manager that was going to call back... never did. Likely they never will.
Aug 20, 2025 · Brandon HarperThis location is AWFUL. Booked a cargo van the day before, then drove two hours to pick up the truck on the day of pickup. When we got there, they said “they saw our reservation come in this morning and forgot to call to cancel.” No apology, and their recommendation was for us to “call around.”Said they’d cancel our reservation so “we wouldn’t be penalized.” Penalized for what? The fact that you guys sold our truck?Do not use this location. Awful awful awful.
Aug 09, 2025 · Huari Kassorsky
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