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For us Wisconsinites, reliable transportation is key to navigating our beautiful state, whether it's for daily commutes, weekend getaways to our many lakes, or visiting family across the Badger State. When your own vehicle isn't available, or you need a different type of car for a specific journey, car rental services become an essential resource. In Appleton, the Budget Car Rental location at the Appleton International Airport (ATW) is one of the options available to both travelers flying in and local residents needing a temporary set of wheels.
This article is designed to provide a clear, engaging, and factual overview of the Budget Car Rental at W6395 Challenger Drive in Appleton, specifically tailored from the perspective of local Wisconsin users. We will explore its airport location and accessibility, the range of services Budget typically offers, and key features. Crucially, we will also incorporate vital insights from real customer reviews to help you understand the full picture, particularly regarding the often-discussed topic of airport-associated fees. Our goal is to empower you with comprehensive information to make an informed decision for your next car rental in the Appleton area.
Budget Car Rental is a well-known national brand, recognized for its competitive pricing and wide network of locations. However, as with any airport-based rental service, there are specific nuances and potential considerations that locals should be aware of before booking.
Budget Car Rental at Appleton International Airport (ATW) is a part of the global Budget Rent A Car System, Inc., offering a variety of vehicles for leisure and business travel. Positioned directly at the airport, it aims to provide convenient access to rental cars for arriving passengers, but also serves local residents who may find an airport location convenient for their rental needs. The brand is generally associated with offering economical options, living up to its "Budget" name, while maintaining a diverse fleet.
For Wisconsinites, especially those in the Fox Valley region, ATW is a significant transportation hub. Having a car rental option directly at the airport can be convenient for seamless pick-up and drop-off, particularly for longer trips or when coordinating with flights. However, the nature of airport rentals often involves specific fees and policies that differ from off-airport "neighborhood" locations, a point that has been highlighted in customer feedback for this particular branch.
The Budget Car Rental counter is strategically located within the Appleton International Airport (ATW), providing immediate access for airline passengers. The address is:
W6395 Challenger Dr, Appleton, WI 54914, USA
Being inside the airport terminal means that once you land at ATW, the rental counter is typically just a short walk away. This offers a high degree of convenience, especially if you're flying into Appleton and need a car right upon arrival. For local residents, accessibility is also straightforward, as Challenger Drive leads directly to the airport. You can simply drive your personal vehicle to the airport, park, pick up your rental, and then return your personal car at your leisure, or arrange for a ride.
The airport location generally offers extended operating hours compared to some smaller off-airport branches. Typical hours for this Budget location are:
- Sunday: 10:00 AM - 11:30 PM
- Monday - Tuesday: 9:00 AM - 11:30 PM
- Wednesday: 9:00 AM - 11:00 PM
- Thursday - Friday: 9:00 AM - 11:30 PM
- Saturday: 10:00 AM - 11:30 PM
These hours provide significant flexibility for both early morning pickups and late-night returns. For after-hours returns, Budget typically has a key drop box available, allowing customers to park the car, lock it, and leave the keys securely for processing during the next business day. It's important to remember that you remain responsible for the vehicle until the rental agreement is officially closed.
Budget Car Rental, as a major international brand, offers a comprehensive suite of services designed to meet a wide array of customer transportation needs. At their Appleton International Airport location, you can typically expect the following:
- Diverse Vehicle Fleet: Budget provides a broad selection of vehicles to suit various preferences and budgets. This includes economy and compact cars for fuel-efficient city driving or short trips, various sizes of sedans (mid-size, full-size, luxury) for comfort and longer journeys, and a robust selection of SUVs (small, standard, full-size) ideal for Wisconsin's changing seasons and family outings. They also offer minivans for larger groups and, in some locations, pickup trucks or cargo vans for specific hauling needs.
- Flexible Rental Durations: Whether you need a vehicle for a single day, a weekend excursion, a full week, or even an extended long-term monthly rental, Budget offers flexible terms to accommodate your specific plans.
- Insurance and Protection Options: Customers are typically offered various optional protection products, such as Damage Waiver (DW), Personal Accident Insurance (PAI), and Supplemental Liability Protection (SLP), to provide coverage for potential liabilities and damages during the rental period. It is always prudent for renters to verify coverage with their personal auto insurance policy or credit card benefits before opting for these additional coverages.
- Additional Equipment Rentals: For added convenience or specific needs, you can usually rent optional equipment like GPS navigation systems, child safety seats (infant, toddler, booster), and potentially other accessories depending on availability and seasonal demand.
- Online and Phone Reservations: Budget facilitates easy booking through its official website and direct phone reservations, allowing customers to secure their preferred vehicle in advance.
- Fastbreak Program: For frequent renters, the Fastbreak program offers an expedited rental process, allowing members to bypass the counter and go directly to their vehicle at select locations, which can be a significant time-saver.
- Roadside Assistance: All Budget rentals typically include 24/7 roadside assistance for peace of mind in case of mechanical issues, flat tires, or other unforeseen incidents during the rental period.
- One-Way Rentals: Budget generally offers one-way rental options, allowing customers to pick up a car in Appleton and drop it off at a different Budget location, either within Wisconsin or across the country. Additional fees or higher rates may apply for one-way rentals.
While Budget aims to provide a reliable and economical rental experience, the customer reviews for this specific Appleton ATW location highlight both positive aspects and areas for consideration:
- Airport Convenience: For those flying into or out of ATW, the immediate proximity of the Budget counter within the terminal is a significant convenience. This eliminates the need for shuttles or additional travel time, making the transition from plane to car seamless.
- Broad Vehicle Selection (Typically): Budget generally offers a wide array of vehicles to meet diverse needs, from compact cars for solo travelers to larger SUVs or minivans for families exploring Wisconsin.
- National Brand Support: As part of a large national chain, Budget offers the backing of a well-established company with a widespread network and standardized processes, providing a certain level of reliability.
- Efficient Rental Process (Potential): While not explicitly mentioned in the provided reviews for this location, a consistent aim for major rental companies is an efficient pick-up and drop-off process, especially with programs like Fastbreak.
However, the customer reviews also present significant points of concern that locals should be aware of:
- Franchise Operation Challenges: One reviewer expressed "Disappointed in the way this franchise location operates," indicating that specific policies or management decisions at this ATW branch might differ from the broader Budget corporate standards, leading to inconsistent experiences for frequent renters.
- Rigid Policy Application: The same reviewer noted that management would "not accommodate and authorize despite renting nearly at 100 times with budget," suggesting a lack of flexibility in applying policies, which can be frustrating for loyal customers.
- Lack of Clarity on Airport Fees: A critical highlight from the reviews is the issue of "over $200 in fees simply because I was doing business at an airport," with "little to no clarity" on these additional charges. This is a common point of frustration for airport rentals across the industry, but it's crucial for this location specifically. Fees such as "parking fees, convenience fees, etc." are passed directly to the customer without sufficient explanation, leading to unexpected charges upon conclusion of the rental.
- Recommendation to Choose Other Companies: Given the negative experiences, reviewers explicitly advise against using Budget/Avis at ATW and suggest opting for competitors like Enterprise, citing a "seamless rental process" there.
For reservations, inquiries about vehicle availability, or to discuss specific rental policies and potential fees for the Appleton International Airport location of Budget Car Rental, you can use the following contact details:
Address: W6395 Challenger Dr, Appleton, WI 54914, USA (Located at Appleton International Airport - ATW)
Phone: (920) 733-9800
Mobile Phone: +1 920-733-9800 (Often the direct line for the branch)
Given the feedback about unclear fees and operational policies, it is highly recommended that you call this specific branch in advance. Explicitly ask for a detailed breakdown of all potential charges, including any airport-specific fees, surcharges, or taxes, to ensure you have a complete understanding of the total cost before confirming your reservation. Clarity on these matters can help prevent unpleasant surprises.
For residents of Wisconsin, particularly those in the Fox Valley region and utilizing Appleton International Airport (ATW), Budget Car Rental presents a convenient option for accessing a rental vehicle directly at the airport. Its location within the terminal offers significant logistical ease for quick pick-ups and drop-offs, especially when coordinating with flights. The brand's national presence ensures a certain level of standard service and vehicle variety, from compact cars for quick errands to larger SUVs for Wisconsin adventures.
However, based on direct customer feedback, it's crucial for locals to approach this particular Budget location with an informed perspective. While the accessibility is a clear advantage, the reported issues regarding inflexible management policies and, more significantly, the lack of transparency around airport-related fees, are serious considerations. Unexpected charges can quickly turn an economical rental into an expensive surprise. Therefore, for Wisconsinites considering Budget at ATW, it is highly advisable to engage in proactive communication: call ahead, ask detailed questions about all-inclusive pricing, and ensure you fully understand the total cost before committing. While the convenience of an airport location is undeniable, understanding these specific operational nuances at W6395 Challenger Drive will enable you to make the most informed decision for your car rental needs in Appleton.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
W6395 Challenger Dr, Appleton, WI 54914, USA
Budget Car Rental Reviews
pricesairportfeespaiddeskgasmorningmoney
★ 5★ 4★ 3★ 2★ 1Disappointed in the way this franchise location operates. I rent weekly with Budget all across the US and this locations policy had to turn me away from renting. Management would not anccomad and authorize despite renting nearly at 100 times with budget . The same reason Budget wouldn’t let me rent Enterprise gave me no issues.Most days I’d say Budget is great,but not this location. If your at ATW airport choose a different company other then Budget/Avis. I went with Enterprise ,and had a seamless rental process.
Feb 10, 2025 · Mr. KreilickI would advise people NOT to rent from this location at the Appleton, WI airport. They tell you there will be some additional fees, but they do not clearly explain it, or tell you how much. When my 3 day rental was concluded, I was charged over $200 in fees simply because I was doing business at an airport. Any and all fees that are associated with the airport (parking fees, convenience fees, etc) are passed directly to the customer - with little to no clarity.
Mar 09, 2023 · Erik ConradsonI will not get another car rental. I will just take the train or bus anything but a car rental. See I was unaware of car rentals markup prices due to having rental at The Airport location. They will charged you a fee because they have to pay a fee for the location to the airport, so that means YOU gets charged a FEE FOR RENTING AT THAT LOCATION AND WHATEVER THEY CHARGE(Ex.gas, parking, airport tax on top of state and fed.tax). I took the same agreement to a rental that was not at the airport $270.0 Different. $270.0 is how much I could have saved by just going a few more miles to a local car rental. Then I was charged for being late and leaving my personal car but even the agreement state I returned the car before deadline and no evidence of me leaving a car and was charged additional fees but was only refunded around $96.0 total after I notice on my billing statement. Now after 3long weeks of trying to resolve this bill. I had to wait just three more business days for my refund.GREAT? P.s I didn't even get the car I was told was available. Have this happened to you?Just hope you have a better understanding of what is being told and sold.Take care.
Jan 09, 2020 · Clint HumphreyVery expensive! Paid $353 for a Ford Focus for a total of 1 business day. Almost got charged an additional $65 plus taxes and fees for coming 20 minutes after the drop-off time, even though I was told I had a 30 minute grace period the day before. However, the customer service agent did accommodate that issue. When making the purchase I was liable for $246, but ended up paying an extra $100. I understand that I did have to pay the gas service option since I did not return the vehicle at full tank but, and extra $100 is totally unacceptable. Keep in mind that there are other less expensive options which includes peer to peer rentals, along with other less expensive car rental agencies available outside the airport. I'm sure my complaint may get lost amongst the shuffle and almost certain nothing significantly will get done but, going forward, my network and I will rent vehicles from a different location/company.
Jul 21, 2021 · AMAN GreenTo begin, I had to rent a car for a funeral that was sudden. The counter rep treated me like a poor criminal after I gave the wrong card and it didn’t authorize. Asking me if I was sure I had money to rent a vehicle… humiliating in front of the general public. The even was 12 hours away and I called the customer service line to see if a 30 mins extension to get back due to construction was possible. They informed me NO it would be another days charge. Long story short do NOT rent from this company. Go with one that values customer service…
Sep 25, 2023 · Kenny Hurst
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