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Carvel Car RentalCar Rental Near MeIndianaHamilton CountyNoblesvilleCar Rental in Conner StreetBudget Car Rental
Budget Car Rental ico

Budget Car Rental
- 1950 Conner St ste b, Noblesville, IN 46060

Car rental agency, Van rental agency ★3.0

1950 Conner St ste b, Noblesville, IN 46060, USA

3.0
We always rent from Avis/Budget in Noblesville and have always had great experiences... we rented a van for our vacation. I went to pick it up and they tell me that they are cleaning it and it'll be a few minutes, which was no problem. The lady with dark hair at the front desk was awful, rude, and simply should not be an employee. The girl that used to work there with lighter hair was always wonderful. I used to tell everyone to rent from Avis because we always had great experiences. I previously wrote a 5 star review. However, this time was the complete opposite..After waiting 15 minutes for them to "clean" the car, the lady gave me the key and said, "it's right out there in the parking lot." I thought to myself that's weird, they usually walk around the vehicle with you to check for damage.. She then tells me if there's any damage to come back in and tell them. So, I walk out and there's a lot of damage, including the top of the hood completely bent up. I have never seen a rental car with damage like that before. So, I take pictures and walk back inside. I said, "did you see the hood on that van, it's completely bent up!" She then says in rude voice, "it's a rental car with 60,000 miles, it's going to have damage." She then tells me to mark it on the paper myself. Im pretty sure that's her job to mark the damage on the vehicle paper, but I went ahead and documented the damage on the paper myself. I walked back out and got into the van and started it. I was waiting for the it to warm up a little and I started looking around. This van was disgusting.. the floors were so dirty, there was trash in door and on the floors. That was just the few seconds that I looked around. We are about to take this car on vacation, so I went back in and told her it wasnt clean. She was so rude and said ill go clean it myself. She then got in the mini van and floored this van doing at least 35mph around the parking lot. About 10 minutes later, some other employee brings me the key. When I got back in the van, all they had done was pick the trash up in the door.. so at this point, I'm like they said they have cleaned this van twice, but clearly, they haven't cleaned it at all. After 45 minutes of me being here, I leave and decide I will just clean it myself..So, after getting home I started to clean this van, which ended up taking us 2.5 hours. It was way worse that I thought. The van smelled like cigarettes and had burn holes in the carpet. The tires were dangerously bald. It had used BBQ cups and melted candy in the cup holders. It had slim jim wrappers, napkins, fake finger nails, sand, and gum stuck to the carpet and seats. The floors were filthy and had a lot of hair all over. There was crumbs and trash in the seats. I have never in my life seen a rental car this disgusting.I ended up calling the 1-800 Budget customer service number to tell them about the situation as soon as i got home from leaving the rental place. That was really no help at all. The lady on the phone just said she would document the damage to van, like the hood. Which I'm glad she did, because it was ridiculous. Im assuming this is just how Avis/Budget operates now, because they didn't act like it was even an issue.We returned the vehicle and cleaned it again before returning it, but of course the same lady didn't even bother checking the vehicle.I will not be renting from Avis/Budget again after this. We ended up having to leave 3.5 hours later than we originally planned from our vacation, because of this rental. This company used to be great, but unfortunately they have really went downhill. I will no longer refer anyone else to this company. Please save your money and time and rent from a different company. - Rhonda Shelley
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Budget Car Rental Introduce

For residents and visitors in Noblesville, Indiana, having access to convenient and flexible transportation is a fundamental need for daily life, weekend excursions, or managing unforeseen vehicle requirements. Whether your personal car is undergoing maintenance, you're planning a family vacation to destinations like Forest Park or Morse Reservoir, or you simply need an extra vehicle for a special occasion, a reliable car rental service can provide the mobility you seek. Budget Car Rental, a widely recognized name in the industry, operates a local branch in Noblesville that aims to cater to these diverse transportation demands. This article will provide a detailed look at the Budget Car Rental location on Conner Street, offering insights into its services, accessibility, and important factors for local users in Indiana to consider.

Noblesville, a vibrant and growing city within Hamilton County, experiences a constant flow of people with various transportation needs. From commuters seeking a temporary vehicle to families requiring spacious vans for trips, the demand for accessible and varied car rental options is ever-present. Budget Car Rental strives to meet these needs by offering a selection of vehicles at competitive prices.

However, it's important for local users to be aware that individual experiences with car rental agencies can vary significantly. While national brands like Budget offer a broad range of services, local execution can play a critical role in customer satisfaction. This guide will help you understand what to expect from the Noblesville Budget branch, allowing you to make an informed decision for your next car rental in Indiana.

Location and Accessibility: A Noblesville Hub

The Budget Car Rental branch in Noblesville is situated to serve the local community efficiently. You'll find them at:

1950 Conner St ste b, Noblesville, IN 46060, USA

Conner Street (State Road 32) is a prominent road in Noblesville, making this location relatively easy to access from various parts of the city and surrounding areas within Hamilton County. Its position within Noblesville makes it a convenient choice for residents needing a local car rental without having to travel to the busier Indianapolis airport locations. General directions to this location indicate taking I-465 N to US-31 N to SR-37 N towards Noblesville, then exiting onto Conner St, where the location is about two blocks on the right. This "neighborhood" branch model focuses on serving the day-to-day needs of local customers.

Budget also offers a "Pick-up Service Available." To utilize this, customers should call the Noblesville location directly at the phone number listed on their reservation confirmation. It's crucial to make arrangements at least 24 hours before your desired rental time, providing your precise address, exact pick-up time, and a reachable phone number, as pick-up service policies vary by location.

Services Offered

Budget Car Rental provides a wide array of services designed to meet diverse customer needs, often focusing on competitive pricing and convenience:

  • Diverse Vehicle Fleet: Budget offers an extensive range of vehicles to suit various purposes. This includes economical cars (e.g., Kia Rio, Chevrolet Spark) for fuel-efficient city driving, compact cars (e.g., Kia Soul), mid-size/intermediate cars (e.g., Toyota Corolla), standard (e.g., Volkswagen Jetta), and full-size sedans (e.g., Toyota Camry) for comfortable travel. They also provide various SUVs (e.g., Toyota RAV4, Ford Edge, Chevrolet Equinox, Jeep Grand Cherokee L, Ford Expedition, Chevrolet Suburban), minivans (e.g., Chrysler Pacifica), pickup trucks (e.g., Toyota Tacoma), and passenger vans (e.g., Ford Transit 12-Passenger Van) for larger groups or utility needs. Luxury cars (e.g., Genesis G70, Chrysler 300), convertibles (e.g., Ford Mustang Convertible), and even electric vehicles (EVs like Kia EV6, Tesla Model 3) and hybrids (e.g., Toyota Prius Hybrid) are often part of their broader fleet.
  • Flexible Rental Durations: Customers can typically rent vehicles for short terms (daily, weekend, weekly) or opt for longer-term rentals, known as "Budget by the Month," which are ideal for extended needs during lengthy vehicle repairs or temporary assignments.
  • One-Way Car Rentals: For those planning to travel from Noblesville to another city within the US or Canada, Budget offers convenient one-way rental options, providing flexibility in travel plans.
  • Protection Plans and Add-ons: To enhance the rental experience, customers can typically choose from various add-ons such as GPS navigation, child safety seats, and different levels of protection plans like Loss Damage Waiver (LDW) and liability coverage options.
  • Online Booking and Management: Budget provides a user-friendly website and mobile app for easy booking, modification, and management of reservations, allowing customers to compare vehicle types and rates in advance.
Features / Highlights

Budget Car Rental emphasizes several features to attract customers and streamline the rental process:

  • Fastbreak Program: This loyalty program is designed to expedite the rental process. Fastbreak members can bypass the counter and go directly to their car upon arrival, and for returns, they can simply leave the car and receive an e-receipt. This is a significant time-saver.
  • Competitive Rates and Deals: Budget is known for offering various discounts and promotions, including "Best Rate Guarantee," "Free Upgrade" offers, and savings for longer rentals (e.g., 5+ days) or at "neighborhood locations" like Noblesville. They often have flash sales and partner deals.
  • Wide Vehicle Selection: The comprehensive fleet ensures that whether a customer needs an economy car for personal use, an SUV for a family trip, or a passenger van for a group outing, a suitable option is likely available.
  • Pickup Service: As mentioned, the availability of a pickup service adds a layer of convenience for local customers who may not have immediate transportation to the rental office.
  • Flexible Age Requirements: Budget generally allows renters aged 21 and over, though a young driver surcharge typically applies for those aged 21-24. This makes it accessible to a broader demographic in Indiana.
  • Debit Card Acceptance (with conditions): While a credit card is often preferred, Budget typically accepts debit cards for rentals, though specific requirements and a security deposit hold (e.g., $200 beyond the estimated rental charges) generally apply.

However, it is critically important to address the significant customer feedback provided. Reviews highlight serious concerns regarding vehicle cleanliness, maintenance, and customer service at this specific location. Instances of extremely dirty vehicles with significant damage, bald tires, and unpleasant odors (like cigarette smoke) have been reported. Furthermore, communication issues regarding reservation confirmation and staff rudeness have been noted. This suggests that while Budget generally offers a good range of services and features, the execution at this particular Noblesville branch can be inconsistent and may lead to a frustrating experience for customers. It underscores the importance of thoroughly inspecting the vehicle at pickup and documenting any issues.

Contact Information

For specific inquiries, current vehicle availability, or to make or confirm a reservation, contacting the Budget Car Rental - Noblesville branch directly is essential.

Address: 1950 Conner St ste b, Noblesville, IN 46060, USA

Phone: (317) 770-9090

Mobile Phone: +1 317-770-9090

Typical operating hours for this corporate location are:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 12:00 PM
  • Sunday: 9:00 AM - 12:00 PM

It is always advisable to confirm these hours, especially around holidays, as they can be subject to change. Given the customer feedback about communication challenges, it is highly recommended to call the branch directly to confirm all details, especially concerning vehicle availability and any early pickup requests.

Conclusion: Why This Place Is Suitable for Locals (with caveats)

For residents of Noblesville, Indiana, Budget Car Rental on Conner Street offers a conveniently located option for their car rental needs. Its presence within the city provides an accessible alternative to traveling to more distant rental counters in Indianapolis, saving time and effort for local users. The brand's nationwide recognition and range of vehicle types, from economical cars to spacious vans, mean that, in theory, it can cater to a wide array of local requirements, whether for personal errands, family vacations, or temporary transportation during vehicle repairs. The Fastbreak program is a desirable feature for those seeking quick service.

However, based on significant customer feedback, it is crucial for locals to approach renting from this specific Budget location with caution and thorough preparation. Concerns about vehicle cleanliness, maintenance issues (like bald tires and significant damage), and customer service experiences indicate potential challenges.

Therefore, while the location offers undeniable convenience for Noblesville residents, prospective renters should:

  • Confirm Reservations Directly: Call the branch to re-confirm vehicle availability and pickup times, especially for specific vehicle types.
  • Thoroughly Inspect the Vehicle: Before leaving the lot, meticulously inspect the entire vehicle (inside and out) for any existing damage, cleanliness issues, and tire condition. Take detailed photos or videos as evidence and ensure all damages are clearly documented on the rental agreement.
  • Be Prepared to Escalate: If issues arise at pickup, be prepared to address them immediately with staff and, if necessary, contact Budget's corporate customer service line as soon as possible, documenting all interactions.

Despite the reported challenges, for those prioritizing a locally available, recognizable brand and who are diligent in their rental process, Budget Car Rental in Noblesville can still serve as an option for navigating their transportation needs in Indiana, provided they exercise due diligence.

Budget Car Rental Details

  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • Credit cards

Budget Car Rental Location

Budget Car Rental

1950 Conner St ste b, Noblesville, IN 46060, USA

Budget Car Rental Reviews

An average rating of ★3.3 from 102 user reviews.

pricecredit cardfeecleaningdebit cardpick upvacationcallsandchecking

★ 5★ 4★ 3★ 2★ 1

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