Budget Car Rental Photos









Budget Car Rental Introduce
Greetings, Delaware residents! Whether you're planning a trip outside of the city, your personal vehicle is undergoing repairs, or you simply need an extra set of wheels for a special occasion, finding a convenient and reliable car rental service in Wilmington is essential. This article focuses on the Budget Car Rental location at 100 French Street in Wilmington, Delaware. We aim to provide a clear, engaging, and informative overview from your perspective as a local user, helping you understand what this branch offers and how to best utilize its services.
Budget Car Rental is a well-known name in the rental industry, often recognized for its competitive rates and wide selection of vehicles. For those of us living in and around Wilmington, having a Budget branch situated at such a central point as the train station on French Street presents a unique blend of accessibility and convenience. This location is designed to cater to both travelers arriving by rail and local community members in need of temporary transportation. We’ll delve into the specifics of its location, the types of services you can expect, and key features to consider for a seamless rental experience.
As locals, we appreciate efficiency and value. A reliable car rental can make a significant difference in navigating our daily lives and enjoying all that Delaware has to offer, from its bustling city centers to its beautiful coastal towns. Understanding the nuances of a local rental branch, including its operational hours and specific procedures, can greatly enhance your experience. Let's explore why Budget Car Rental at 100 French Street could be your go-to option for car rental needs in the First State.
The Budget Car Rental branch in question is prominently located at 100 French Street, Wilmington, DE 19801, USA. This address places it directly at the Wilmington Amtrak Station, which is a significant advantage for accessibility within the city and beyond.
For Wilmington residents, the location on French Street is highly convenient. It's situated in the heart of the city's Riverfront area, a vibrant district that is easily reachable from various neighborhoods. Whether you're coming from Downtown Wilmington, the surrounding residential areas, or even communities in northern Delaware, the proximity to major roads and the city center makes getting to this Budget branch straightforward. Its strategic position near I-95 further enhances accessibility for those driving in from other parts of the state or even neighboring states like Pennsylvania or Maryland.
A key highlight of this location is its integration with the Amtrak train station. This means that if you're arriving in Wilmington by train, picking up a rental car upon arrival is exceptionally convenient – you can step off the train and head directly to the Budget counter. Conversely, if you're a local needing to drop off a car before catching a train, the process is streamlined. Furthermore, the train station is a central hub for DART First State bus services, providing public transportation options for those who might not have another ride to the rental office. While the actual return location for vehicles is noted to be at 110 South French Street in the car rental parking garage (a light past the address with no direct signage, as per customer feedback), the counter itself is located within the train station, near the entrance on Martin Luther King Boulevard. This combined accessibility makes it a practical choice for many in the Delaware community.
- Extensive Vehicle Selection: Budget offers a wide array of vehicles to meet diverse travel needs, including economy cars, compact cars, intermediate sedans, standard and full-size vehicles, SUVs (various sizes), minivans, passenger vans (7-15 seats), pickup trucks, luxury cars, convertibles, and even electric and hybrid options. This ensures you can find a vehicle suitable for any purpose, from daily errands to group travel.
- Flexible Rental Durations: Customers can rent vehicles for various periods, including daily, weekly, and monthly rentals. Budget also offers long-term and monthly car rental options with competitive rates and benefits like no long-term commitment.
- One-Way Rentals: For those planning to pick up a car in Wilmington and drop it off at a different Budget location, one-way rental services are typically available, providing flexibility for out-of-state travel.
- Protection and Insurance Options: Budget provides various protection plans, such as Loss Damage Waiver (LDW), and other insurance products that can be added to your rental for peace of mind. It’s advisable to review these options carefully.
- Add-on Equipment: For enhanced convenience and safety, customers can typically rent supplementary items like GPS navigation systems and child safety seats (e.g., infant, toddler, booster seats).
- Budget Fastbreak Program: This free loyalty program allows frequent renters to bypass the counter, go directly to their car, and earn rewards, including free rental days and upgrades.
- Roadside Assistance: Budget usually offers 24/7 roadside assistance, providing support in case of a breakdown, flat tire, or other unforeseen issues during your rental period.
- Pick-Up Service: While this location is highly accessible, some Budget locations offer a pick-up service. It's best to call the Wilmington branch directly to confirm if they offer this service from your specific location.
- Central & Connected Location: The prime location within the Wilmington Amtrak Station is a significant advantage, providing easy access for locals via personal vehicle, train, or public bus services. This connectivity is a major plus for urban residents.
- Variety of Vehicles: The broad range of vehicles available, from fuel-efficient economy cars to spacious SUVs and passenger vans, ensures that most local transportation needs, whether for personal use, family trips, or even light hauling, can be met.
- Competitive Deals and Programs: Budget frequently offers various discounts, promotions, and loyalty programs like Budget Fastbreak, which can lead to savings and expedited service for frequent renters.
- Customer Service Endeavors: While specific customer experiences can vary and some reviews highlight issues with vehicle cleanliness or service interactions, the presence of a manager willing to address concerns (such as gas charges or vehicle condition) indicates an effort towards resolution and customer satisfaction. It suggests that while imperfections can occur, there is a system in place for addressing them.
- Clear Return Process (once understood): Although one customer mentioned confusion regarding the exact return spot, the information from Budget's official site clarifies that returns are at "110 South French Street in the car rental parking garage." Understanding this detail beforehand can significantly smooth the return process for future renters.
Address: 100 French St, Wilmington, DE 19801, USA
Phone: (302) 652-0629
Mobile Phone: +1 302-652-0629
For Delaware residents, particularly those in and around Wilmington, Budget Car Rental at 100 French Street offers a compelling option for their car rental needs. Its most notable advantage is its strategic location within the Wilmington Amtrak Station. This central and highly accessible point means whether you're commuting from a suburban area, using public transportation, or arriving by train, picking up a rental car is remarkably convenient. This eliminates much of the logistical headache often associated with getting to and from car rental offices.
While some customer feedback indicates areas for improvement, particularly concerning vehicle cleanliness and clarity on return procedures, it's important for locals to be aware of these nuances. By taking pictures at pick-up, confirming details like fuel levels, and clarifying the exact return location (110 South French Street, parking garage), you can proactively ensure a smoother experience. The manager's willingness to address issues, as noted in a review, also suggests that customer concerns are taken seriously.
The wide selection of vehicles, from economical options for short trips to spacious vans for family outings or moving tasks, means Budget is equipped to handle a variety of local requirements. Their flexible rental terms and loyalty programs further add value for regular users. Ultimately, Budget Car Rental at 100 French Street serves as a convenient and comprehensive car rental solution right here in our Wilmington community, ready to assist you in getting on the road, whether it's for work, leisure, or simply to bridge a temporary transportation gap.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
100 French St, Wilmington, DE 19801, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I didn’t want to leave any stars. But the truck I rented first off it was not a full tank of gas I always take pictures of pick up of gas and miles and drop off the same thing. On pickup the truck was so dirty and disgusting I can’t believe they rented it out, there were other peoples belongings still in the truck. I called the manager and she told me to bring the truck back around for it to be washed. During checkout they wanted to charge me for gas stating that when I picked the car up it was a full tank. (Pictures taken) clearly stated it wasn’t. Manager was nice enough to remove that. The customer service was ok I don’t know her name because she didn’t say it. But she was very nice and friendly. But the car was raggedy and dirty. I wouldn’t recommend telling someone to go there. These are some of the pics I took before driving.
Jun 06, 2022 · Tati TimmonsThis location was not very centric to the customer experience. The address brings you to the train station, however the return for the car was through the light passed the address and there is no signage saying this. After parking the car in the lot, there are signs repeatedly stating not to leave the keys in the car but doesn’t tell you where to bring them. I went into the train station and thankfully found it. When I got to the Budget office, the doors were closed and I didn’t see anyone behind the desk so I went to the Entreprise office that shares the space with Budget to see if someone could help me there. I then saw someone behind the Budget desk and asked her about retuning my car to which she gave me a lot of attitude how I was in the wrong part of the office. She took the keys and started my return and then the phone rang and she was helping someone on the phone simultaneously, which is totally ok. However she hung up and remained standing there for another 5 minutes with her head down doing something in the computer to which I had to ask if she was done processing my return and looked up and was like oh yeah you’ve been done for awhile, wasting my time just making me stand there. All and all, not very customer friendly place.
Apr 16, 2025 · Jillian KrishI was stuck in parking garage because they didn't give me the paper with a QR code to scan out. Rental car was also messy and had hair everywhere. Very inconvenient and unprofessional service.
Jun 17, 2025 · Kevin F.What happened to Budget excellent clean cars? Picked up the car today to find out that it was Super Dirty. The interior had many stains and very dirty overall. Went back to the sales agent who said sorry I can’t help you unless you pay more and get a bigger car since we are short of cars today. I don’t blame the sales agent or the cleaning crew who had no idea what a clean car looks like. However, I highly blame Budget senior management for not properly train their sale agents or cleaning crew. Took me 45 minutes to clean the car to an acceptable level. It will be a while before I use Budget car rental again.
Mar 24, 2023 · S NThe worse rental place ever!!! The black lady with the crazy wig, so unprofessional!!! She lied & said their wasn’t no rental cars available, however.. there were plenty!!!
Jun 23, 2025 · Tanesha Pinkney
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