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Budget Car Rental Introduce
For residents and visitors in Roswell, Georgia, finding the right car rental agency is a crucial step in ensuring a smooth and hassle-free trip. Whether you need a vehicle for a family move, a short-term rental for a business trip, or a temporary replacement for your personal car, a local car rental agency can be a convenient and practical solution. This article provides a comprehensive overview of the Budget Car Rental location at 715 Holcomb Bridge Rd in Roswell. We will detail its known services, accessibility features, and address customer experiences based on publicly available reviews, offering a balanced perspective to help you make an informed decision.
Budget is a well-known name in the car and truck rental industry, with a reputation for offering a wide range of vehicles at competitive prices. However, the experience at any given location can be highly personal and vary based on the specifics of each transaction. This local branch, situated on a major Roswell thoroughfare, serves a diverse clientele with a variety of needs. Our goal is to present a factual and straightforward look at what this particular Budget branch provides, including its payment options, special discounts, and the feedback it has received from real customers.
The need for a rental car can be driven by a wide array of circumstances, from planned moves to unexpected vehicle issues. This article will help you understand the services offered at this location, from cars to vans, and also shed light on some of the challenges customers have faced. By providing this information, we aim to equip you with the knowledge you need to navigate the rental process with greater confidence, setting realistic expectations for your visit to this particular Budget location in Roswell.
This Budget Car Rental branch is conveniently located at 715 Holcomb Bridge Rd, Roswell, GA 30075, USA. The address places it on a significant local corridor, making it easily accessible for people in Roswell, as well as those traveling from neighboring communities like Alpharetta and Peachtree Corners. Its position on a main road means it is a straightforward drive for both local residents and those who are unfamiliar with the area.
A key highlight of this location is its commitment to accessibility. The provided information specifies that the premises have a wheelchair-accessible entrance and a wheelchair-accessible parking lot. This is a crucial feature that demonstrates a consideration for customers with mobility challenges, ensuring they have a more convenient and welcoming experience. For those who require these accommodations, knowing a business provides them can be a deciding factor in their choice of service provider.
The location on Holcomb Bridge Road makes it a practical choice for a variety of needs. It is not an airport branch, which means it is focused on serving the local community, from those needing a vehicle for a local move to those requiring a car for a short-term or long-term personal rental. Its central placement in Roswell contributes to its convenience as a reliable, neighborhood car rental option.
Based on the provided information and general knowledge of Budget's offerings, this location is categorized as both a "Car rental agency" and a "Van rental agency." This indicates a broad range of services beyond just standard passenger vehicles. The services you can typically expect to find at this branch include:
- A variety of passenger car rentals, from economy models to full-size sedans and SUVs.
- Van rental services, which are perfect for moving, hauling large items, or group transportation.
- The option to rent various trucks, which can be useful for both personal and commercial moving needs.
- Flexible rental periods, including daily, weekly, and possibly long-term rentals.
- The acceptance of multiple payment methods, including credit cards, debit cards, and NFC mobile payments, providing convenience for a wide range of customers.
The ability to rent both cars and vans at the same location makes this branch a versatile choice. Whether you need a vehicle for a quick trip or a larger one for a more substantial task like a move, this location is equipped to handle those requests.
The features and highlights of this Budget location, as reported by public data, offer a mix of practical benefits and concerning customer feedback. It's important to consider both sides to get a complete picture.
- Active Military Discounts: This location is noted for offering active military discounts, a significant benefit that demonstrates a commitment to serving members of the armed forces.
- Accessibility: As mentioned previously, the wheelchair-accessible entrance and parking lot are key features that make the business more inclusive and accommodating.
- Multiple Payment Options: The acceptance of credit cards, debit cards, and NFC mobile payments provides flexibility for a wide variety of customers, catering to different financial situations.
- Customer Service Issues: Based on the provided reviews, this location has received negative feedback concerning its customer service. One customer reported being treated rudely and feeling as though they were denied a rental due to their personal appearance or financial situation, despite having a reservation. Another customer had a negative experience with a rental truck that had a "check engine light" come on shortly after leaving the lot and felt they received no help from the staff in resolving the issue.
- Vehicle Condition: The review mentioning a malfunctioning rental truck suggests potential issues with vehicle maintenance and quality control at this branch.
These points offer a complex view of the business, highlighting its commendable inclusive features and military discounts, while also shedding light on serious issues related to customer service and vehicle condition.
For anyone who needs to contact the Budget Car Rental branch on Holcomb Bridge Road, the following information is available:
- Address: 715 Holcomb Bridge Rd, Roswell, GA 30075, USA
- Phone: (678) 996-9788
- Mobile Phone: +1 678-996-9788
Having both a phone and mobile number provides multiple ways to reach the branch for reservations, inquiries, or to get assistance with a rental.
When deciding where to rent a car, the choice for a local user comes down to balancing convenience, price, and reliability. The Budget Car Rental location at 715 Holcomb Bridge Rd offers several appealing features that make it a worthy choice, such as its convenient location on a major road and its commendable commitment to accessibility and military discounts. For those who can benefit from these specific features, this branch may be a suitable option. The acceptance of various payment methods, including debit cards, is also a significant advantage that can appeal to many customers who do not use credit cards.
However, it is crucial to consider the negative customer reviews that are available. The feedback raises serious concerns about the customer service experience and the quality of the vehicles provided. A potential renter should be aware of these issues and be prepared to be assertive and cautious throughout the rental process. It would be wise to ask detailed questions about the vehicle's condition, the terms and conditions of the rental, and the specific requirements for payment, especially if using a debit card. By being proactive and prepared, a customer may be able to mitigate some of the risks highlighted in the negative reviews. The decision to choose this location should be made with a full understanding of both its positive features and its reported shortcomings in customer service and vehicle quality.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
715 Holcomb Bridge Rd, Roswell, GA 30075, USA
Budget Car Rental Reviews
chargetruckmanagernameminivancredit cardbillcallthe rentalgentleman
★ 5★ 4★ 3★ 2★ 1I called at the last minute and the man who answered was very friendly. UNTIL I showed up with my family. Once there, he made it very hard for us to rent the car. Asking if we had a job. Saying that he could not take debit card unless we have utility bill. He did not want to help us because of who we were. Very obvious. Not very friendly. Now that I read reviews I am grateful it did not work out.
Jun 28, 2025 · Chelle BWorst customer service ever! My daughter needed a truck to move from Atlanta to Orlando, Fl. The truck they gave us engine light came on soon as we drove it 2 blocks. Then we had to call around to find our own exchange truck no help when we drove it back to the Budget place. We had to get our own deal with another dealer. No stars for them. While we were there another Custer came back and exchanged his truck too. So sad...you just can't find good service anymore 😔
Sep 14, 2021 · Colette CunninghamDon’t believe on this guy , he lied to us and also he don’t even speak English , we rented an car and he tried to give us another car when we try to cancel the contract he threat us with the cops . him lied about the reservation and he charged for no reason . But we gonna report this old man to the corporation.
Feb 17, 2025 · Jeremias LallanaI rented a car through Expedia from Budget and was given this location as the pickup location. I got a mid-sized truck because it was the best deal. I received an email that night from Budget confirming the rental and then another email from them the next morning reminding me of my 11:15 am pickup. Text in the email literally said, "we've got your car waiting on you". However, upon arriving they didn't have any vehicles for me. He offered me the one vehicle he had - a huge Ram 3500 diesel fuel truck - at a higher rate, of course. I told him I was driving to and from Memphis, so I wasn't going to pay for that kind of fuel. He was indifferent, defensive, and didn't seem to really care. He did call the Marietta location, and all they had was a Ram 2500. His callousness seemed to me that he deals with this all the time. I don't blame him necessarily, seems more like a system issue, but it was very frustrating and his unprofessionalism and lack of genuine concern was what frustrated me most. He even said that if I had paid Budget upfront (as opposed to going through a service, I assume) I would have had a vehicle. I will not go near a Budget rental car ever again.
Mar 15, 2023 · Rex WhiteDo not use this company, they are dishonest and cannot be trusted. Originally made reservation online for minivan since our group had 6 people. Called on Dec 11 because I was concerned that minivan may not work since we will be in Montana and snow is very possible. Spoke to Kayden who suggested that we upgrade to a 4x4 since snow is very likely on at the ski resort we were staying. She assured me that she could upgrade me to a 4x4 for $30 more per day. I told her I would like to do it. She said she could not change reservation since I changed it online. However, again she assured me that upgrading on the day of arrival would be possible. I asked for something in writing, she said since she could not change the reservation until the day I arrived she could not send me anything. She said that Allison would be working that day and she would let Allison know and put notes in the system. I asked if there is a chance when we arrive that they would not have a large 4x4 available, she said it would not be a problem because they always have several available.When we arrived on Dec 27, I spoke to Allison who said there were no notes. She knows Kayden, who was not working that day, and said she has said nothing. She said they could not upgrade me because there were no 4x4 available. Also spoke to manager Quinci Contreras who also said she could not upgrade me because did not have anything available. Quinci was not helpful at all and did not even offer to try to make me happy. No discount offered, no other options available, nothing at all. She said she was sorry her employee said this to me, but there was nothing she could do.We took the minivan and of course it snowed every day we were there. We were too scared to take a minivan out on a mountain with 4+ inches of snow so we basically used our van for travel too and from the resort. This was an absolute was of money, a taxi would have been $1000 less. I would love to talk to someone high up in Budget about this poor service and experience.
Jan 06, 2025 · Kevin Umstead
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