Budget Car Rental Photos



Budget Car Rental Introduce
For many in Maryland, particularly those residing in the bustling Silver Spring area, reliable transportation is a daily necessity, whether it's for commuting, weekend excursions, or managing household tasks. While owning a car is common, there are numerous times when a rental vehicle becomes the ideal solution – perhaps your car is in the shop, you need a larger vehicle for a family trip, or you're visiting from out of town. In such instances, a familiar and accessible name like Budget Car Rental often comes to mind.
Budget Car Rental, with its long-standing presence in the industry, aims to provide convenient and cost-effective car rental solutions. Their location in Silver Spring, Maryland, serves as a point of access for locals seeking temporary vehicle options. While experiences can vary, the goal is to offer a range of vehicles and services to help Marylanders get where they need to go.
The Budget Car Rental branch in question is situated at 11275-A New Hampshire Ave, Silver Spring, MD 20904, USA. This location is strategically placed within the White Oak Shopping Center, making it easily identifiable and accessible for residents in the Silver Spring and broader Montgomery County areas. Its position on New Hampshire Avenue, a significant thoroughfare, means it's well-connected to major roads like the Capital Beltway (I-495), US-29 (Colesville Road), and other local routes.
For those traveling by car, finding the branch within the White Oak Shopping Center is generally straightforward, located near other businesses like ATI Physical Therapy. Its proximity to densely populated residential areas and commercial hubs in Silver Spring, including the White Oak community itself, ensures that it’s a convenient choice for many local errands, short-term needs, or even longer trips originating from the area. While not directly at an airport, its accessibility from major roadways makes it a viable option for travelers arriving at or departing from the greater Washington D.C. metropolitan area's airports, provided they arrange transportation to this specific branch.
- Diverse Vehicle Fleet: Budget Car Rental typically offers a wide array of vehicle classes to meet various customer needs. While specific availability can vary by location and time, their general offerings include:
- Economy and Compact Cars: Ideal for fuel efficiency and city driving.
- Mid-size and Full-size Sedans: Providing more comfort and space for everyday use or longer trips.
- SUVs (Compact, Standard, Full-size, and Luxury): Suitable for families, more luggage, or those needing extra capability.
- Minivans: Perfect for larger groups or families requiring maximum passenger capacity.
- Trucks and Vans: For specific hauling or commercial needs, though availability may be more limited.
- Specialty Vehicles: Including luxury cars and convertibles, though these are less common at neighborhood branches.
- Flexible Rental Durations: Budget offers various rental periods, from daily to weekly, and even long-term rentals (Budget by the Month) for those needing a vehicle for extended periods, providing flexibility for different travel plans.
- Optional Protections and Coverages: Customers can typically choose from various protection plans, such as Loss Damage Waiver (LDW) and liability coverage, to supplement their personal insurance.
- Fuel Options: Renters usually have options regarding fuel, such as returning the car full, prepaying for fuel, or having Budget refuel it (often at a higher per-gallon rate).
- Online Tools and Reservations: Budget encourages the use of online tools for reservations and check-in to streamline the rental process, potentially reducing time spent at the counter.
- Accessibility for Local Users: As highlighted by customer feedback, this Budget location is often chosen due to its convenience for those in the Silver Spring area. Its integration within a local shopping center makes it an easy point of access for nearby residents.
- Vehicle Upgrades: A recurring theme in customer reviews suggests that, at times, customers booking economy cars may receive upgrades to higher vehicle classes. While this can be a welcome surprise for some, it's worth noting that it may also lead to unexpected fuel costs if a larger vehicle with lower fuel efficiency is provided.
- Dedicated Staff (Positive Experiences): Despite some of the challenges noted by customers, there are instances where staff members, such as "Cohn and Oscar" mentioned in a positive review, go above and beyond to provide "super respectful and collaborative" service. This indicates that while consistency might be a factor, positive interactions and a willingness to help can be a significant highlight at this specific branch. The dedication to stay "after hours to ensure the service delivery to the best" speaks volumes about individual commitment to customer satisfaction.
- Established Brand Recognition: Being part of the Budget Car Rental network means customers can expect a certain level of standardized service and vehicle availability that comes with a large, national brand. This can offer a sense of security and reliability for many renters.
For inquiries, reservations, or any assistance regarding your car rental needs at this location, you can contact Budget Car Rental in Silver Spring directly:
Phone: (301) 593-2763
Mobile Phone: +1 301-593-2763
Address: 11275-A New Hampshire Ave, Silver Spring, MD 20904, USA
For residents of Maryland, particularly those in the Silver Spring, White Oak, and surrounding Montgomery County areas, Budget Car Rental at 11275-A New Hampshire Ave offers a familiar and often convenient option for their vehicle rental needs. Its location within a local shopping center is a significant advantage, making it easily accessible for daily errands, short-term replacements for personal vehicles, or weekend getaways without the need to travel to distant airport locations. This local presence caters directly to the community's immediate transportation requirements.
While customer experiences, as seen in reviews, can be varied regarding vehicle cleanliness and unexpected upgrades, the core offerings of a wide range of vehicle classes remain consistent with a major car rental brand. This means Maryland locals can typically find a vehicle to suit various purposes, from an economical sedan for commuting to a larger SUV for family trips across the state or beyond. The potential for an upgrade can sometimes be a pleasant surprise, offering more space or features than initially booked, even if it impacts fuel efficiency.
Crucially, the positive feedback about specific staff members highlights the potential for excellent, personalized customer service at this branch. The willingness of staff to go "above and beyond" to assist customers, even staying "after hours," demonstrates a commitment that can make a real difference in a renter's experience. For locals, building a relationship with a reliable rental branch and its helpful staff can streamline future rentals and provide peace of mind.
In summary, Budget Car Rental in Silver Spring serves as a practical resource for Marylanders. Despite some areas for improvement as suggested by customer feedback, its convenient location, diverse fleet options, and instances of outstanding customer service make it a viable and often utilized choice for those seeking flexible and accessible car rental solutions in the heart of Montgomery County.
Budget Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Location
Budget Car Rental
11275-A New Hampshire Ave, Silver Spring, MD 20904, USA
Budget Car Rental Reviews
feecleanofficemoneyprices
★ 5★ 4★ 3★ 2★ 1I usually rent here since it is the closest location for me. I try to utilize every online tool I can to minimize time in the rental office. Every time I’ve selected an economy car, I’ve gotten at least one if not two classes higher than I reserved with no explanation or apology. Considering current gas prices, I reserve an economy car for a reason.Every time I’ve rented, there was an issue with the cleanliness of the car. If it’s not smelling like smoke or something else, it’s very apparent that it needs to be wiped down, or the trunk has debris. Every time I’ve returned the car, they’ve been sure to remind me of a fee up to $450 if the car is returned dirty. Whenever I try to return the car, they advise me to completely clean it myself.I was charged $250 under “misc charges” after trying to deal with returning a car in normal condition. Do they clean their own cars or are they threatening customers into doing it for them? Does this look like $250 worth of cleaning?
Jun 09, 2022 · Natasha LintjewasThis branch ( in White Oak) is the one and only one respectful place to do business in this side of MD. Both Cohn and Oscar working there were super respectful and collaborative, they were trying to help us in every way to get a car. They stayed after hours to ensure the service delivery to the best! Highly appreciate the professionalism, dedication and customer service they provided. 10 stars to this location and those two gentlemen, we will always come back to this branch .
Jul 22, 2022 · Aya AljamiliI originally made reservation at another Budget location, a representative at that location called me and told me that they could not honor my reservation because that location did not have enough cars. I called customer service and they were able switch my reservation to the White Oak location. The price for the rental was quoted higher at the White Oak location by customer service and I was upset but had no choice but to confirm that reservation. When I got to the White Oak location to pick up a vehicle. The staff was pleasant, professional and courteous. The representative at the counter said he could bundle my rental and this save me substantially from the price quoted. I originally felt as if I was being taken advantage. But with great customer service like the one displayed, I was now at ease. I will always rent with Budget and that great location because of it’s wonderful staff.
Sep 21, 2020 · John McMasterLove our neighborhood Budget Car Rental office! The staff are the epitome of professional, even when dealing with challenging customers, and they have always treated me, my family, and friends whom I refer with top-notch courtesy, unparalleled friendliness and respect.After making the mistake of renting from the BWI outlet, I make it a point to always rent from the local Silver Spring White Oak office. The cars are always in top form, and as I said, the staff are the best!
Jun 07, 2022 · Toni's TableGood interactions at both locations - Silver Spring, Maryland and Tampa, Florida. Originally we were told the large passenger van we had reserved wouldn't be available as it was no longer in the Budget Fleet. We were promised a large SUV, however, the day of our pickup Budget contacted us to let us know they had indeed gotten the large 15 passenger van for us. Excellent service and care, we know how hard it is to get large vehicles during current pandemic. Appreciate everything Budget did for us. Great care for Military clients!
Jun 28, 2021 · Susan Sondermann
More Car Rental Near Me

11275A New Hampshire Ave, Silver Spring, MD 20904, USA

720 University Blvd W, Silver Spring, MD 20901, USA

4061 Powder Mill Rd Suite 105-8, Beltsville, MD 20705, USA

10915 Georgia Ave, Wheaton, MD 20902, USA

13807 Outlet Dr, Silver Spring, MD 20904, USA

10000 Baltimore Ave, College Park, MD 20740, USA

10000 Baltimore Ave, College Park, MD 20740, USA

11201 Veirs Mill Rd, Silver Spring, MD 20902, USA

619 Sligo Ave, Silver Spring, MD 20910, USA

619 Sligo Ave, Silver Spring, MD 20910, USA

9321 Baltimore Ave, College Park, MD 20740, USA

9903 Rhode Island Ave, College Park, MD 20740, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





