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Budget Car Rental Introduce
For residents and visitors alike in North Carolina, especially those arriving or departing from Raleigh-Durham International Airport (RDU), securing reliable transportation is often the first step in any journey. Whether you're a local needing a temporary vehicle for business or leisure, or a traveler eager to explore the diverse landscapes of our state, Budget Car Rental at 1000 Rental Car Dr in Morrisville, NC, aims to be your go-to solution. Located conveniently as part of the RDU car rental complex, we understand the fast-paced nature of airport travel and the need for efficient service to get you on your way.
North Carolina offers a wealth of experiences, from the vibrant urban centers of Raleigh, Durham, and Chapel Hill to the serene beauty of the Outer Banks and the majestic Appalachian Mountains. To truly embrace all that our state has to offer, from historical sites to outdoor adventures, a personal vehicle provides unparalleled freedom and flexibility. Budget Car Rental at RDU is positioned to equip you with the transportation you need, allowing you to navigate our scenic byways and bustling cities at your own pace.
We acknowledge that the experience at a busy airport car rental location can sometimes be challenging, as reflected in some customer feedback regarding wait times, vehicle condition, and billing discrepancies. These are important points of feedback that all car rental providers, including Budget, strive to address. We continuously work to improve our processes and service delivery, particularly during peak travel periods, to ensure that the "over worked and understaffed" feeling is minimized and every customer, whether with a "Fastbreak" reservation or a first-time renter, receives the attention they deserve. Our goal is to make your rental process as smooth as possible, recognizing that your journey begins the moment you land in North Carolina.
Budget Car Rental is located at 1000 Rental Car Dr, Morrisville, NC 27560, USA. This address places us directly within the Raleigh-Durham International Airport (RDU) car rental complex. For travelers arriving at RDU, access is straightforward: after retrieving your luggage from the baggage claim area, simply proceed outside to the designated "Rental Car Pick Up" area and wait for the courtesy shuttle bus. This shuttle will transport you directly to the rental car facility, where Budget's counter is located. The rental car site is approximately 3 miles or a 5-minute ride from the main terminals, ensuring a relatively quick transfer to your vehicle.
For locals who are picking up or dropping off a rental for non-airport travel, the location offers convenient access from major roads connecting to RDU, making it a viable option for those living in Morrisville, Cary, Raleigh, Durham, and surrounding areas. While airport locations can be busy, the dedicated shuttle service is designed to streamline the process, getting you from the terminal to your car efficiently. For returns, simply follow the airport signs for "Car Rental Return" and bring the vehicle back to the same facility.
- Diverse Vehicle Fleet: Budget offers a wide array of vehicles to suit every need and budget. Our fleet typically includes fuel-efficient economy and compact cars for navigating city streets, comfortable sedans for daily commutes, spacious SUVs for family trips exploring North Carolina’s diverse landscapes, and minivans for larger groups. Specialty vehicles may also be available for specific preferences.
- Short-Term and Long-Term Rentals: Whether you need a car for a single day, a weekend getaway, a week-long vacation, or an extended period due to business travel or personal vehicle repairs, we provide flexible rental durations to accommodate your schedule.
- Fastbreak Service: For frequent renters, the Budget Fastbreak program allows for an expedited rental experience. Members can bypass the counter and head directly to their car, or quickly complete paperwork at a dedicated Fastbreak line/kiosk, saving valuable time, particularly after a long flight.
- One-Way Rentals: For travelers planning to pick up a car at RDU and drop it off at another Budget location within North Carolina or elsewhere in the U.S., one-way rental options are available, offering maximum flexibility for your travel itinerary.
- Optional Rental Enhancements: To make your journey more comfortable and convenient, we offer various add-ons such as GPS navigation systems for exploring unfamiliar areas, child safety seats, and additional protection plans for peace of mind during your rental period.
- Online Booking and Mobile App: Easily reserve your vehicle in advance through the Budget website or mobile app, allowing you to manage your reservation, view vehicle options, and often find exclusive online deals.
- Airport Convenience: Located directly on the RDU airport property, our facility offers unparalleled convenience for air travelers, with dedicated shuttle services connecting directly from the terminals.
- Extensive Fleet Availability: As a major car rental provider at a large airport, we typically have a wide selection of vehicles readily available, increasing the likelihood that you'll find the car type that best suits your needs.
- Fastbreak Program: This popular feature significantly speeds up the pick-up and drop-off process for enrolled members, which is a major benefit for frequent travelers or those with tight schedules.
- Flexible Return Options: The ability to return your vehicle to the same RDU location or opt for a one-way rental provides flexibility for various travel plans across North Carolina and beyond.
- Customer Service Dedication: While peak periods can challenge staffing, employees like Charlie, mentioned in a customer review for his kindness and patience, demonstrate the individual commitment to assisting customers, even in stressful situations.
Address: 1000 Rental Car Dr, Morrisville, NC 27560, USA
Phone: (919) 840-4781
Mobile Phone: +1 919-840-4781
For residents of North Carolina, particularly those in the Triangle area or flying in and out of RDU, Budget Car Rental at 1000 Rental Car Dr in Morrisville remains a highly suitable and accessible option. While some customer experiences highlight challenges such as long wait times, vehicle condition concerns, and billing issues, it's crucial for renters to understand that airport car rental operations are often high-volume and can experience unique pressures. It emphasizes the importance of thoroughly inspecting your vehicle before departure, documenting any existing damage, and carefully reviewing all charges and agreements at the counter to avoid misunderstandings, especially regarding fuel and additional fees. Bringing a physical credit card that matches the primary renter's name is also a standard requirement across most agencies, and it's always best to have this prepared.
Despite these potential challenges, Budget's presence at RDU offers essential convenience for both air travelers and locals needing easy access to car rentals for various purposes across our great state. The availability of a diverse fleet, coupled with programs like Fastbreak for expedited service, aims to provide a reliable solution for your transportation needs. While improvements in staffing and vehicle readiness are always ongoing goals for any busy airport location, the fundamental service of providing access to a wide range of vehicles for exploring North Carolina is consistently met.
Choosing Budget Car Rental at RDU means opting for a globally recognized brand that is intrinsically linked to the airport experience. It offers the convenience of picking up your vehicle immediately upon arrival or dropping it off before your departure. For all your travel needs within North Carolina – be it for a weekend escape to the coast, a business trip to Charlotte, or simply a temporary vehicle while yours is in the shop – Budget at RDU provides a foundational service designed to keep you moving efficiently and affordably.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
1000 Rental Car Dr, Morrisville, NC 27560, USA
Budget Car Rental Reviews
receiptprepaidcheckwindshieldoilfastbreaktire pressureshuttle busroadside assistancehr
★ 5★ 4★ 3★ 2★ 1This place is awful! When I got there I waited 45 minutes in line. Once I got to the counter the guy who was checking me in , who I could barely understand, offered to upgrade my car. I agreed. Got to the car and took pictures of every panel because there was a dent and a scratch and missing paint on every panel of the car. This was not an upgrade this was a downgrade. I just received my receipt and they have managed to charge me $212 of my $250 deposit. They included a concession fee, a daily facility charge, a vehicle license fee and then charged me an 8% tax and another 6.5% surcharge. The only thing I should have been charged is for the gas that I did not replace. I was short a half tank and due to me running late and worried about kissing my flight I choose to not refill the gas. My advise if you are the name Budget, run!! I attached a picture of the hole on the bumper of my “upgraded” vehicle for you enjoyment.
Jul 07, 2025 · Lindsay MontgomeryIt is very clear that this place has a “over worked and understaffed” attitude and in turn has caused not only myself but several others based on the reviews, a terrible experience! I really wish I read the reviews prior to booking my reservation because they did not lie.After traveling for most of the entire day, I spent over 2 and half hours on a line that went out the door. There were only two agents working the shift (on Labour day weekend) to accommodate the countless people who were waiting for their rentals. Some who had “preference” or “fast break” were still not even properly accommodated because they were told if they were first time customers they still needed to wait in the slow moving line.When I got to the counter I was told that I needed to have a physical card to make payment. Though this was a bit disappointing given the fact that I only had one physical debit card on my person (due to having not received my new card in the mail as yet) I managed to get the funds on the card and when I attempted to pay they did not accept my card!!! They would not manually input the numbers from another card or even allow me to have a family member try to pay with an over the phone payment!The agent that I originally dealt with Charlie (who is the only reason I am rating one star because they really deserve NONE) was being kind and patient with me even when I lost my temper due to my frustration. The so called manager Jordan (who lied and said his name was Jermaine when asked for reference) was rude, dismissive and condescending! When I explained to him that I had been traveling with my young child and needed to make a 2hr drive from the airport. He was un accommodating to say the least and left me and my child in the facility alone at 3 o clock in the morning.This car rental location should be investigated and held accountable for the mistreatment of customers and the consistent inconveniences they cause to the public.
May 23, 2025 · Jelaini BromfieldPros: Very fast and easy shuttle from the terminal. The people at the counter were quick and got me into a car in less than 10 minutes from arriving.Cons: The car had a gross smelling liquid in the center console that I noticed only after leaving the lot that smelled like cat piss. I mentioned it to the return employees but they weren't interested in looking into it. The rental charged me for fuel after returning the car even though I returned it full, so I had to call and spend 15 minutes on hold to complain and get the false charge removed.Overall, rental got the job done but pay attention to the potential fake charges after return and cleanliness of the vehicle before accepting it.
Jan 12, 2025 · Andrew HeringtonITS A NO FOR ME! BUDGET RENTED ME A CAR WITH BALD TIRES RISKING MY AND MY FAMILY’S LIVES. Very thankful for the guy that flagged me down to let me know the tire was wobbling. I was stranded on the side of the road for 2 hours waiting on a tow truck. Had to go 40 minutes the opposite direction to exchange and the staff there was very rude and half of them didn’t speak English. I WONT BE RENTING FROM BUDGET AGAIN AND I WILL NOT BE REFERRING ANY OF MY CLIENTS. Good luck getting a live person on the line, too. I had to call multiple times before I could even speak to anyone.
Apr 21, 2025 · Dawn HoldenI was worried, so I booked this place through JetBlue with an offer of $198. (Landed) When I found the shuttle, I boarded, and the drive was five minutes. The line for me took 10 minutes, and my agent was nice but didn't explain anything unless I asked. I asked about unlimited miles and the deposit, and she answered simply. I ended up not paying the $198; it turned out to be $306. I had points from the JetBlue card, so I need to call them and see what happened. They just send you off with A, B, C, and a number, telling you to go find it. It's all on the left side, and right side of the returning area, but they don't explain that either. Okay, I found the reviews from before, so I took it seriously and recorded the whole vehicle inside and out. There were no floor mats. I did have a low tire pressure light come on and took care of it. I took a photo of the gas gauge and the mileage. No one was there to document the scratches. The detailing is messing up these cars with the buffing. Next! When returning the car, all you see are people going around in circles. Turn left to the Budget/entrance area, do a U-turn, and just before the street, you turn from a sign will be on your right. Again, I took pictures all around and inside the car. No one came with a sheet of paper. Just scan it that it arrived. Do not go back to the office just get in the shuttle.
Oct 02, 2024 · Dela H
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