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Budget Car Rental Introduce
For residents of Castle Rock and the surrounding communities in Colorado, having access to flexible and reliable transportation is an essential part of navigating daily life and enjoying the abundant recreational opportunities our state provides. Whether your personal vehicle is temporarily out of commission, you need extra space for a family vacation to the mountains, or you're hosting out-of-state visitors who require their own set of wheels, car rental services offer a practical and convenient solution. In Castle Rock, Budget Car Rental, located at 754 S Perry St Ste C, offers a local option to meet these diverse needs.
Choosing the right car rental provider can significantly influence your experience, transforming a simple necessity into a smooth and enjoyable part of your plans. While national brands like Budget operate on a large scale, the individual branch experience, and particularly the quality of local service, can make all the difference. This article aims to provide a clear, engaging, and informative overview of the Budget Car Rental branch on S Perry St in Castle Rock, detailing its strategic location, the range of services and vehicles typically offered, and why it might be a suitable choice for Colorado locals.
Budget Car Rental in Castle Rock is conveniently located at 754 S Perry St Ste C, Castle Rock, CO 80104, USA. This address places the branch within the Plum Creek Shopping Center, a familiar and easily accessible commercial hub for residents of Castle Rock and surrounding areas. South Perry Street is a key thoroughfare in Castle Rock, ensuring that the location is straightforward to find and reach from various parts of the town and neighboring communities within Douglas County.
The strategic positioning within a shopping center means that the branch benefits from good visibility and ample parking, which is a significant convenience for customers arriving in their personal vehicles for pickup. For those who might rely on public transportation to get to the rental office, local bus routes may service or pass near the Plum Creek Shopping Center area, offering an additional means of access. The ease of navigation to this local branch, away from the often more congested airport environments, contributes to a more streamlined and efficient rental process for Castle Rock residents.
- Diverse Vehicle Fleet: Budget Car Rental typically provides a comprehensive selection of vehicle types to cater to various preferences and purposes. This generally includes fuel-efficient economy and compact cars, ideal for short trips around town or budget-conscious individuals.
- Sedans: A range of comfortable sedans, from standard to full-size (e.g., Toyota Camry, Volkswagen Jetta), is usually available for daily commutes, business travel, or small family outings.
- SUVs and Crossovers: Given Colorado's terrain and the popularity of outdoor recreation, Budget often offers a wide array of SUVs and crossovers, including intermediate SUVs (e.g., Toyota RAV4), standard SUVs (e.g., Ford Edge), full-size SUVs (e.g., Ford Expedition), and premium SUVs (e.g., Chevrolet Suburban). These are perfect for navigating mountain roads, accommodating larger groups, or transporting ski and hiking gear.
- Minivans and Passenger Vans: For larger families, group excursions, or accommodating visiting relatives, minivans (e.g., Chrysler Pacifica) and 12 or 15-passenger vans are generally available, offering extensive seating and cargo capacity.
- Specialty and Luxury Vehicles: Depending on inventory and availability, Budget may also offer specialty vehicles such as convertibles (e.g., Ford Mustang Convertible) for scenic drives or premium/luxury cars (e.g., Toyota Crown, Genesis G70) for enhanced comfort and style on special occasions.
- Short-Term and Long-Term Rentals: Budget accommodates both short-duration needs, such as a one-day or weekend rental, and longer-term requirements, including weekly or monthly options for extended projects, temporary relocations, or while a personal vehicle is undergoing repairs.
- Online Reservation System: Customers can conveniently book their desired vehicle and manage reservations through the Budget Car Rental website or mobile app, allowing for efficient planning and often access to online-exclusive deals and promotions.
- Optional Add-ons: To enhance the rental experience, customers can typically choose from various optional additions such as GPS navigation systems for easier route finding, and child safety seats (infant, toddler, booster) for families traveling with young children.
- Protection Plans and Coverages: Budget offers various optional protection products and coverages, such as the Damage Waiver (DW), allowing customers to choose their preferred level of financial responsibility in case of unforeseen incidents.
- Budget Fastbreak Program: For frequent renters, the Budget Fastbreak program offers expedited service, allowing members to bypass the counter and go directly to their vehicle, potentially saving time during pickup.
- Convenient Local Presence: Being situated in the Plum Creek Shopping Center in Castle Rock offers unparalleled convenience for residents, providing a nearby option for car rental without needing to travel to larger metropolitan areas or airports.
- Wide Range of Vehicles: Budget's extensive fleet aims to cater to diverse customer needs, from economical compact cars for errands to spacious SUVs suitable for Colorado's varied terrain and outdoor activities, ensuring a suitable option for almost any purpose.
- Online Booking and Management: The availability of a user-friendly online platform and mobile app allows for easy comparison, reservation, and management of rentals, streamlining the planning process.
- Potential for Dedicated Local Service: While customer experiences can vary, the presence of dedicated staff members, as highlighted in positive reviews (e.g., Oscar, the manager), indicates a potential for highly personalized and exceptional local customer service.
- Flexibility in Rental Durations: Budget offers both short-term and long-term rental options, providing versatility for residents with different temporary transportation needs.
- Accessibility from Major Roads: The location on S Perry St, near key local arteries, ensures straightforward access for pickup and return, minimizing travel time for customers.
Address: 754 S Perry St Ste C, Castle Rock, CO 80104, USA
Phone: (303) 663-6464
Mobile Phone: +1 303-663-6464
For residents of Castle Rock and the wider Colorado region, Budget Car Rental at 754 S Perry St Ste C offers a compelling and often suitable choice for their car rental needs. The branch's strategic location within the Plum Creek Shopping Center provides exceptional convenience, allowing locals to access vehicle rentals without the added travel time and complexities often associated with airport locations. This neighborhood presence is a significant advantage for those seeking quick, efficient, and hassle-free temporary transportation solutions for daily life in Colorado.
While some customer experiences, as evidenced by reviews, can present challenges related to billing or technical issues, the consistently positive feedback about specific individuals, like Oscar, the branch manager, underscores the potential for truly outstanding local customer service. This human element can be crucial for resolving issues and ensuring a positive overall experience, which is highly valued by community members seeking a dependable service provider.
Furthermore, Budget's comprehensive fleet, ranging from economical cars for city errands to versatile SUVs perfect for Colorado's outdoor lifestyle, ensures that residents can find a vehicle that precisely fits their individual requirements. Whether it's a short-term rental while a personal car is in the shop, a spacious vehicle for a family vacation to a national park, or a comfortable car for visiting relatives, this Budget location is equipped to handle diverse needs. Despite occasional operational hiccups that can occur with any large chain, the convenience, vehicle variety, and the potential for excellent localized service make Budget Car Rental in Castle Rock a strong contender for locals in search of reliable and accessible car rental options.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Location
Budget Car Rental
754 S Perry St Ste C, Castle Rock, CO 80104, USA
Budget Car Rental Reviews
feepriceownerpickupmanagerselectiongentlemanhappycodesedan
★ 5★ 4★ 3★ 2★ 1I booked and prepaid a car rental via Expedia. When I arrived to pick up the vehicle, I had to wait 45 minutes while the representative struggled with multiple "technical issues", first saying he couldn’t find my reservation, then claiming he couldn’t process my card.Eventually, I received the car, but at the end of the trip, I was shocked to find I had been charged an additional $408. I had simply added a second driver at pickup, but instead of charging the appropriate fee, the agent created a second, duplicate reservation under the second driver's name and billed me twice, including for an extra rental day. He claimed my booking ended on the 10th, but it clearly stated the 11th.This experience was extremely frustrating, unprofessional, and costly. I feel scammed and would strongly advise others to be cautious when booking through BUDGET OR AVIS or renting from any Budget location.Very sad but customer service is not what it was before.
Jun 02, 2025 · Carolina PetrinOscar who manages this Budget facility is amazing. Beyond the best customer service I've ever received from the company for a weekly family vacation rental. Oscar is a true asset to the Budget Car Rental franchise. 💯👏🙌
Apr 05, 2025 · Ryan FowlerProbably one of the worst businesses I have experienced in my almost 35 years. This is a real life undercover boss scenario in a bad way. My father rented a midsized sedan from the airport location. Almost immediately, he noticed excessive road noise. When I first drove the car, I investigated the tires and noticed that both front tires had a bulge. My father contacted the 1800 number and they proceeded to tell him that he could exchange the car at the Budget near my uncle's house in Castle Rock.Agent displayed a cold attitude with threatening body language such as the repeated clicking of his pen. We went down and the agent said that he needed a confirmation number to do an exchange. The 1-800 number failed to provide one. We showed him the bulge and he suggested that the tires were under inflated and inflated the tire. The bulge of the tire remained. A simple google search indicates that driving with tires with a bulge puts a driver at risk for blowout and loss of control of the vehicle. Given that we were transporting my 7 year old daughter, this could be a potentially unsafe situation.We called the 1-800 number again and asked for a confirmation code. The 1-800 number lady requested to speak with the agent. The agent then then changed his story to say that they do no exchanges.I asked the agent whether he would feel safe allowing his kid to drive with a defective tire? He said "yes." I asked to speak to the manager to which he said that he could not give the number of the manager.We will be trying to swap our car at another location tomorrow. 1-800 agreed to waive a day's payment. While I understand that Budget has major corporate issues that are causing issues with logistics and resolving customer issues and that the employees don't have cars readily available, at the very least an agent of a rental car company can be solution oriented and advise how we can pursue the solution of a safe vehicle as quickly as possible.This location is a safety liability and I will be contacting corporate about this location due to the following:1. The willingness to keep customers in unsafe vehicles.2. The lack of ability to escalate up to the manager if the customer is dissatisfied.3. The lack of willingness and ability to provide basic customer service and solutions.I hope that corporate can provide more support to this store in the form of logistics and customer service training so that more customers do not have to go what we go through. The interaction today is the prime example of a case study of an Undercover Boss scenario documenting someone who does not embody the core values of the company.
Jun 21, 2024 · Reuben BenzelBelieve these reviews!!! I read the one-star reviews and thought, "okay maybe these people were just unlucky, I'll be okay." And then it happened to me. Rent from anywhere else, if you can!!I showed up 30 minutes before my reservation was confirmed, so I could check in. I was told by the employee that he wouldn't have a sedan for another two hours. I had a 5+ hour drive ahead of me, so adding two hours to that was not ideal! I was told that "maybe" I could upgrade to a Pathfinder at no charge (did not want to drive a big SUV through the mountains, but at least I'll be able to get on the road as scheduled). Oh but there's a catch: the Pathfinder only has a 1/4 tank of fuel in it... I said, I'll take the upgrade, but I'll bring back the vehicle with the exact amount of gas I picked it up with... He said, "no, you would need to being it back full." ...What!! How is that a "free" upgrade? I asked the employee, "can you go fill the Pathfinder up and then I'll bring it back full?" Nope, he doesn't have the company credit card. I felt stuck and like I had no options... I was visiting from out of state, on a limited schedule. I reserved a sedan, on this date, at this time. How can you have a RESERVATION CONFIRMATION, and then show up and not have the car that was CONFIRMED to be RESERVED???Should I wait two hours for the potential of a sedan coming in...Should I take the Pathfinder, and spend more than double what I was planning to spend on fuel...Felt like, no matter what, my plans were about to be disrupted.While having this conversation with the employee, a gentleman walks in a returns his sedan rental! Thankfully, and to no effort or care on Budget's part, I was able to get the car I reserved at the time I reserved. Once I got the car, I had no issues with it. But the stress of that potentially not happening on a trip where I had limited time, makes me never want to rent from a Budget or Avis ever again. And I hope to steer more people away!! Choose a different rental car company!
Jun 25, 2024 · ElaineDon't go to budget. They add charges after the rental, even when the employee tells you everything looks good. They added a $400 cleaning fee, and they added a $110 roadside assistance fee even though a roadside assistance didn't happen. I called corporate and they said "they can't do nothing about it" which forces me to dispute these charges.
Aug 12, 2024 · Dustin Hughes
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