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Budget Car Rental Introduce
Welcome to Budget Car Rental on the Northwest Freeway in Houston, Texas! As local residents know, the Lone Star State is vast, and having dependable transportation is essential for navigating the thriving Houston metropolis, tackling a business trip, or embarking on a family road trip across the region. This particular Budget location is a dedicated car and van rental agency focused on providing the Houston community with affordable and quality vehicle options right where they need them. We aim to be your professional, go-to source for reliable rentals, whether your personal vehicle is in the shop, you're hosting out-of-town guests, or you’re organizing transportation for a larger group event.
The Budget brand is known nationwide for offering great value, and this Houston location upholds that standard while serving the local area. By focusing on both car and van rentals, the agency ensures it can meet a wide variety of mobility needs, from economical daily drives to more spacious, multi-passenger requirements. For those living in and around the 77092 zip code and the Greater Houston area, this is a convenient neighborhood solution for your temporary transportation needs. We understand that finding the right rental experience is about more than just the vehicle—it’s about convenient access, comprehensive services, and a professional yet friendly approach to customer support.
Location and Accessibility
This Budget Car Rental branch is strategically located to serve the Northwest Houston region, offering excellent accessibility for local residents and visitors alike. You will find the location nestled in a shopping center right off the Northwest Freeway, between West 34th Street and Mitchelldale Street. This central positioning near major Houston traffic arteries makes it relatively easy to get to, whether you're coming from the inner loop or the surrounding suburbs.
The address and contact information for the branch are:
Address: 10967 Northwest Freeway (at, W 34th St, Houston, TX 77092, USA
Phone: (713) 683-5052
Mobile Phone: +1 713-683-5052
When planning your visit, note the standard hours of operation, designed to accommodate busy Texans' schedules: Monday through Friday from 7:30 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 1:00 PM. For those who require pick-up service, it is often available; customers should call the location directly with their reservation confirmation to inquire about and arrange this service. The location is easily identifiable within the shopping center, making for an efficient pick-up and drop-off process. Accessibility is a priority at this branch, which features both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a smoother experience for all customers.
Services Offered
Budget Car Rental at the Northwest Freeway location offers a core set of services aimed at making your rental experience as streamlined as possible. As both a car rental agency and a van rental agency, the available fleet is diverse, though specific models are subject to current inventory. The types of vehicles typically available in the larger Houston area, which this branch draws from, range across numerous categories to suit almost any travel plan.
- Car Rental: A broad range of vehicle types are usually offered, including economy cars (e.g., Kia Rio or similar), compact cars (e.g., Kia Soul or similar), intermediate and standard sedans (e.g., Toyota Corolla, VW Jetta or similar), full-size sedans (e.g., Toyota Camry or similar), premium, and luxury options (e.g., Toyota Crown, Genesis G70 or similar).
- SUV Rental: A popular choice in Texas, the SUV fleet commonly includes intermediate SUVs (e.g., Toyota RAV4 or similar), standard SUVs (e.g., Ford Edge or similar), full-size SUVs (e.g., Ford Expedition or similar), and premium SUVs (e.g., Chevrolet Suburban or similar), with some models offering 7-seat capacity.
- Van Rental: Essential for group travel, this branch specializes in van rentals. Options typically include minivans (e.g., Chrysler Pacifica or similar) for up to 7 passengers and passenger vans, such as 12-passenger and 15-passenger models (e.g., Ford Transit or Chevrolet Express or similar), perfect for large family gatherings, church events, or team outings.
- Truck Rental: Mid-size pickup trucks (e.g., Toyota Tacoma or similar) are often available for rent, providing utility for moving small items or accommodating specialized gear for your trip.
- Ancillary Options: While not included in the standard rate, additional rental options that may be available for purchase can include GPS navigation, SiriusXM® satellite radio, the Gas Service Option, and Extended Roadside Assistance, allowing you to customize your rental package for optimal convenience.
- After-Hours Returns: The location may offer an after-hours return service, which typically involves dropping the keys in a designated drop box. Customers should confirm the exact policy, as they remain responsible for the vehicle until the office officially processes the check-in on the following business day.
Features / Highlights
Beyond the diverse fleet, this Budget Car Rental location includes several key features designed to enhance the value and convenience of your rental experience.
- Military Discounts: A significant highlight is the availability of active military discounts. Budget offers special rates for U.S. military veterans, active-duty military, National Guard, and Reservists, often in partnership with organizations like WeSalute (founded as Veterans Advantage). These savings, which can be up to 35% off certain 'Pay Now' rates, are a great benefit for those who serve or have served and their immediate family members.
- Payment Flexibility: The agency accepts a variety of payment methods, making the process straightforward. You can use major credit cards and debit cards for your rental, though specific terms and authorization holds apply, especially when using a debit card for the initial deposit. Customers can often choose to 'Pay Now' for prepaid savings or 'Pay Later' upon return.
- Accessibility Features: Commitment to serving all members of the Texas community is evident through the provision of a wheelchair accessible entrance and a wheelchair accessible parking lot.
- Clean and Maintained Vehicles: The overall brand standard emphasizes providing clean, reliable, and regularly maintained vehicles, contributing to a stress-free travel experience, a point echoed in customer feedback regarding clean cars.
- Customer Service Note: While one customer experienced below-average service, highlighting an isolated incident with an individual manager regarding late fee adjustments, it's important to note the counterpoint. Another review praised the friendly service from an employee named Tundra, who managed a busy environment, offered a free upgrade when the reserved vehicle was unavailable, and provided a nice, clean car. This suggests that positive, helpful customer interactions and problem-solving, like a free upgrade, are also part of the service standard at this location.
What is Worth Choosing
For Houston residents and visitors in the Northwest Freeway area, Budget Car Rental stands out for a few crucial reasons. Firstly, its prime location and flexible hours, including weekend operation, offer a practical alternative to airport-only rental agencies. Secondly, the specialization in both standard car rental and passenger van rental positions it as a one-stop-shop for individuals and groups. If you're coordinating travel for a large party—a common need in Houston, whether for a sporting event, a day trip to Galveston, or a business team outing—the availability of 12- and 15-passenger vans is a massive advantage.
Moreover, the dedicated active military discounts are a significant value proposition for Texas's large military community. Combining this with the acceptance of various payment methods, including credit and debit cards, ensures the rental process is accessible and budget-friendly. When you need a reliable vehicle—be it an economical sedan for city errands, a spacious SUV for a weekend getaway, or a passenger van to transport your entire group—this Northwest Freeway location of Budget Car Rental provides the options, convenience, and features to keep you moving efficiently across the great state of Texas.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Location
Budget Car Rental
10967 Northwest Freeway (at, W 34th St, Houston, TX 77092, USA
Budget Car Rental Reviews
tundracleanmoneymanagementprice
★ 5★ 4★ 3★ 2★ 1The manager provided a below average customer service experience. She was very short, cut me off while I was speaking several times, rudely yelled if I expressed I couldn’t hear something she said, and more. The nicest thing that she had done was gave me grace on the late fee by adjusting the time…only to find out the time was adjusted incorrectly and the late fee was still taken. I called within the 24 hour mark so she can correct it, but she refused which is odd since she offered to give grace. Overall, she was a very difficult lady to deal with. Hopefully, she learns to have more patience and hospitality or find a new job.
Jun 13, 2025 · Julianna FosterLocation easy to find with plenty of parking. The lady who helped us (Tundra) was very nice, despite the fact she was quite busy & seemed to be "holding down the fort" by herself. The vehicle we reserved was not in stock so she gave us a free upgrade. The car was nice & clean. This is the 2nd time we've recently had to rent a car while our truck is in the shop. Both times have been Budget locations (Austin & here) & we've had no problems.
Jun 03, 2023 · LandJ HI pre paid my rental on Thursday, confirmed my reservation and did the pre checking on Friday, went to pick up car Saturday at 9 am and the lady inside rudely tells me "I don't have a car". I told her I had my reservation confirmed and she tells me " I don't have a car, don't know what to tell you. Super unprofessional....Will never rent a car from Budget if this is their norm. I had to called customer service and got money refunded after they confirmed they had no cars near me. Refund won't post for 7 to 10 days. Do not recommend this location or business
Jul 16, 2023 · claudia MedranoI have been meaning to write this review for a few months. I really think this location and its staff should be an example of how customer service should be at many similar establishments. They look happy to see a customer and explain everything well. Then when I dropped off their car it was slow and I had the best convo with one of the women that worked there… about headaches of all things. Then I had one yesterday and it reminded me to write this review. But really I didn’t want to leave, great people and cars!
Dec 07, 2021 · Tonya GrubbsSo I never thought I'd be rating a car rental place, but the employee (I think her name was Tundra?) was really pleasant and stayed past 6 pm to help me return a car. I reserved my car online and the whole process was super easy for an extended rental (4 weeks).
May 31, 2017 · J K
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