Budget Car Rental Photos








Budget Car Rental Introduce
For residents across the vast and dynamic landscape of California, particularly within the bustling metropolis of Los Angeles, reliable and accessible transportation is a daily essential. Whether you're planning a quick weekend getaway, need a temporary vehicle while your own car is in the shop, or simply require a convenient way to navigate the city, choosing the right car rental service can significantly impact your experience. Budget Car Rental, a globally recognized brand, maintains a prominent presence in downtown Los Angeles, with a branch located at 700 W 7th St. This article will provide a clear, engaging, and informative overview of this specific Budget location, designed to help local Californians understand its advantages, services, and what to expect when choosing it for their mobility needs.
While Budget is known for offering competitive rates and a wide array of vehicles, the localized customer experience can sometimes vary. We understand that for Californians, factors such as convenience, vehicle availability, fair pricing, and professional service are paramount. This guide is crafted with a local perspective in mind, aiming to offer a balanced view of the Budget Car Rental at 700 W 7th St. We will delve into its strategic location and accessibility, outline the services it provides, highlight its features, and discuss why it might be a suitable, albeit with considerations, option for your next car rental in the Golden State.
Budget Car Rental is conveniently situated at 700 W 7th St Ste A200, Los Angeles, CA 90017, USA. This address places it within The BLOC shopping center, a vibrant mixed-use complex in the heart of downtown Los Angeles. This central location offers significant advantages for local residents seeking car rental services away from the often-hectic airport environments.
The accessibility of 700 W 7th St is excellent, largely due to its prime position within Downtown LA's transportation network. It is located at the corner of 7th Street and Hope Street, providing easy access from various parts of the city. For those driving, the location offers a parking garage, and signage for Budget is typically found near the Sheraton Hotel Valet parking area. While finding the counter itself might require a little navigation within the complex (customers are advised to go towards Macy's, then down three steps, and towards the Sheraton Valet parking), the overall accessibility is a strong point. For public transit users, The BLOC is directly connected to the 7th Street/Metro Center station, a major hub for multiple Metro Rail lines (Red, Purple, Blue, Expo) and numerous bus routes. This makes it incredibly convenient for residents relying on public transport to pick up or drop off their rental vehicle. The downtown setting means it's easily reachable for those living or working in the surrounding neighborhoods, offering a practical alternative to more distant car rental options.
Budget Car Rental, as a prominent international brand, offers a comprehensive suite of car rental services designed to meet a wide range of customer needs. The 700 W 7th St location generally adheres to these brand standards.
- Diverse Vehicle Fleet: Customers can typically choose from a broad selection of vehicles, including economy and compact cars for budget-friendly and efficient city driving, mid-size and full-size sedans, various sizes of SUVs (from small crossovers to large 7-passenger models), minivans, and specialty vehicles like convertibles or luxury cars, depending on the branch's specific inventory.
- Flexible Rental Periods: Budget caters to both short-term rentals (daily or weekly) for immediate needs and longer-term options, including monthly car rentals, which can be ideal for extended stays, business projects, or when a personal vehicle is undergoing lengthy repairs.
- One-Way Rentals: Many Budget locations, including downtown branches, offer the flexibility of one-way rentals, allowing customers to pick up a vehicle at one location and return it to a different Budget branch, which is convenient for inter-city travel within California or beyond.
- Optional Add-ons: To enhance the rental experience, Budget provides various optional add-ons. These commonly include GPS navigation systems, child safety seats (infant, toddler, booster), and different protection plans such as Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Supplemental Liability Insurance (SLI).
- Fuel Options: Customers are typically given choices regarding fuel, such as pre-paying for a full tank, allowing Budget to refuel the vehicle upon return (with a service charge), or returning the car with a full tank to avoid additional fees.
- Roadside Assistance: Standard roadside assistance is usually included, covering common issues like flat tires, dead batteries, or lockouts. More comprehensive extended roadside assistance packages may also be available for purchase.
- Fastbreak Program: For frequent renters, Budget's Fastbreak program offers expedited service, allowing members to bypass the counter, go directly to their car, and enjoy quicker returns.
- Policy on Additional Drivers: Budget's general policy in California is that there is no additional driver fee for a spouse or domestic partner, parent, sibling, or child of the renter, provided they meet all other driver requirements.
- Disability Services: Budget offers services for customers with disabilities, including at no extra cost, hand controls and other assistive and adaptive devices like spinner knobs, transfer boards, swivel seats, and panoramic mirrors (subject to availability and advance notice).
The Budget Car Rental at 700 W 7th St offers a mix of features that can be beneficial for locals, though some aspects warrant careful consideration, as highlighted by customer experiences.
- Prime Downtown Location: Its placement within The BLOC shopping center provides exceptional convenience for residents and those working in Downtown LA. The direct connection to the Metro Center station makes it highly accessible via public transit, a significant advantage over airport rental counters for many Californians.
- Efficiency for Straightforward Rentals: One positive review noted that "Service... was quick and professional. The car was ready and waiting to go." This suggests that for standard, pre-booked rentals without complications, the process can be efficient.
- Diverse Fleet: Being a Budget location, customers can expect a wide variety of vehicle types, from economy cars for urban commuting to larger SUVs for family trips, ensuring options for different needs and budgets.
- Cleanliness of Vehicles (Generally Expected): While not explicitly stated for this location in positive reviews, Budget typically aims to provide clean and well-maintained vehicles, which is a standard expectation across its brand. However, some reviews for Budget in general do mention issues with cleanliness or vehicle condition.
- After-Hours Return Option (Confirm with location): While the primary hours are specific, some Budget city locations, including this one, may offer a key drop box for after-hours returns, providing flexibility. (However, always confirm responsibility for the vehicle until checked in the next business day.)
It is crucial to highlight the concerns raised in customer reviews, which impact the overall experience:
- Inconsistent Policy Application: A major issue highlighted is the disparity between Budget's national customer service policies (e.g., regarding free additional drivers for domestic partners in California) and the actual implementation at this specific franchised location. This "false advertising" or miscommunication can lead to unexpected charges and frustration.
- Staff Professionalism: Several negative reviews specifically mention "arrogant and unprofessional staff," with terms like "smirky comments" and a lack of willingness to resolve issues, indicating a potential customer service deficit at this particular branch.
- Vehicle Condition/Maintenance Issues: One review cited "battery performance issues to tires already below the performance level when given out" and a flat tire incident where communication about towing policies was unclear. This suggests that vehicle quality control or response to breakdowns might be inconsistent.
- Billing Practices: The complaint about being "charged 2X per week for weekly car rentals" with delayed refunds creates a "consistent game of catch up," which is a significant financial inconvenience for renters.
For inquiries, reservations, or any assistance regarding your car rental needs with Budget Car Rental at this downtown Los Angeles location, you can reach them using the following contact details:
Address: 700 W 7th St Ste A200, Los Angeles, CA 90017, USA
Phone: (626) 642-9622
Mobile Phone: +1 626-642-9622
Based on available information, the typical operating hours for this Budget location are:
- Sunday: 9:00 AM - 1:00 PM
- Monday - Friday: 8:00 AM - 5:00 PM
- Saturday: 8:00 AM - 1:00 PM (some sources say 9 AM - 1 PM on Saturdays, best to verify)
It is always strongly recommended to confirm the current operating hours directly with the branch, especially for holidays or if you plan an after-hours return, as policies for key drop boxes can vary and renters remain responsible for the vehicle until it's officially checked in. Given some of the past customer feedback, direct communication with this specific branch for any policy clarifications or issues is particularly important.
For locals in California, especially those in the Los Angeles area, Budget Car Rental at 700 W 7th St offers a car rental solution with both notable advantages and significant considerations. Its primary suitability for local Californians lies in its highly accessible downtown location within The BLOC shopping center. This central placement, with direct connectivity to the Metro Center station and major city streets, provides immense convenience for Angelenos who wish to rent a car without the added hassle and expense of traveling to airport rental hubs. For quick local trips, temporary vehicle needs, or convenient urban pick-ups, this branch offers a practical choice.
However, the suitability comes with caveats, largely highlighted by recent customer experiences. While the process can be "quick and professional" for straightforward rentals, issues concerning staff professionalism, inconsistent policy application (like the domestic partner fee discrepancy), and potential vehicle maintenance problems have been reported. For Californians, who value transparency and reliable service, these are crucial points to consider. Therefore, while Budget at 700 W 7th St offers the brand's wide fleet and convenience, locals are advised to exercise diligence: confirm all policies (especially additional driver fees and long-term billing), document conversations, and thoroughly inspect the vehicle before departure. For a renter who prioritizes a central location and is prepared to be proactive in managing their rental, this Budget branch can serve their needs, but it requires an informed approach to ensure a smooth experience in the diverse driving landscape of California.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
700 W 7th St Ste A200, Los Angeles, CA 90017, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1We didn’t experience any issues at all here. Service, while not necessarily all smiles, was quick and professional. The car was ready and waiting to go.Only difficulty was finding the counter. I’d recommend going to the car valet / drop-off area of the hotel and asking. They’ll direct you and you’ll get there much quicker than trying to find it yourself!
Apr 10, 2025 · Jessica HawleyVery arrogant and unprofessional staff -one of them named Salvatore and another guy who was just sitting on his cellphone the whole time making smirky comments. This place needs to educate their staff. We were told by Budget customer service that domestic partners can be added on with no extra fee, so we booked a car online with Expedia at this location in good faith that this was the policy and that it would be honored. The customer service center never mentioned that each office can have their own policy when we booked the rental. When we arrived they would not honor the domestic partner for free. They said they would charge unless the extra driver was married with the same last name. It is very poor service that Budget advertises one policy but each office can have their own policies. That is false advertising in my opinion. I can understand that this was a miscommunication on customer service part but the staff at this location were beyond rude. I have never encountered staff like this before. They gave me the phone number to call the owner at the Wilshire office. When I called the Wilshire office, I was told that the owner is out of the country and the worker at that office said she has only met him twice. Obviously the owner Harry (that was the name that Salvatore gave us as the owner of this franchise) runs his business very poorly. Better pay a little more but get professional service elsewhere.
Feb 24, 2025 · SuzeDO NOT GO THERE! I have experienced bad service before, but this is another scale. The front desk employees are rude and extremely condescending ro the point of taunting us. What started with a basic disagreement with what Budget customer service told us and what this location could do, quickly escalated due their unprofessional behavior.
Feb 24, 2025 · Mike M.Avoid! turned up and got told they didn’t have the car available that we had pre-booked 2 months in advance. Got told they only had one car available (a small SUV) on inspection the we noted that the low psi warning light was on, they assured us this wasn’t an issue and that we need to pump the tire up at the local petrol station (very unprofessional) but we did so as we were told it was the only car available. The tire went flat again within 24 hours, we got fed up and called the emergency helpline after pumping up 10 times in 7 days which they charged us for despite photo evidence of the flat tire on pickup. Worst car hire experience in 7 years of hiring cars. Spend $50 more and hire a car from a company that at the very least provides roadworthy cars.
Sep 09, 2021 · Adam PotterDon’t rent from this location, Rude and Zero customer service. Reserved a car only to find out it wasn’t available when I arrived. He told me they only had electric vehicles or I could pay more for a larger vehicle. He didn’t offer to assist with looking at a near by location and was very dismissive. I asked if there was a Manager I could speak with above him and he didn’t provide the information. Instead he decided to tell me it was “ technology”. If your employees don’t want to be at work or to deal with people they should find better use of their time. I am just as disgusted with this situation as the gentleman sitting there helping me looked. He didn’t speak even after saying good morning and honestly I felt profiled by the man. DON’T RENT FROM HERE! 1 star experience!
Jan 10, 2024 · Brandon Love
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