Car Rental Charlotte Photos

Car Rental Charlotte Introduce
For residents across North Carolina, whether you're navigating the bustling streets of Charlotte, planning a relaxing weekend escape to the mountains, or simply need a temporary vehicle while yours is in the shop, reliable car rental services are an essential part of modern life. In a dynamic city like Charlotte, numerous options exist, each with its own approach to serving the community. One such option for locals seeking transportation is Car Rental Charlotte, located conveniently on Scaleybark Road.
This article is specifically designed for you, our local North Carolina audience, to provide a clear, engaging, and factual overview of Car Rental Charlotte at 115 Scaleybark Rd. We aim to shed light on their location, the services they offer, and key features, all based on publicly available information and customer experiences. Understanding what to expect can help you make an informed decision and ensure your car rental experience meets your specific needs while exploring all that our beautiful state has to offer.
Car Rental Charlotte is situated in a key area that offers convenience for many Charlotte residents. You can find their office at:
115 Scaleybark Rd, Charlotte, NC 28209, USA
This address places the rental office directly on Scaleybark Road, a well-known thoroughfare in the Charlotte area. Scaleybark Road is a significant local connector, providing relatively easy access from various surrounding neighborhoods in South Charlotte. Its proximity to South Boulevard, another major arterial road, further enhances its accessibility, allowing for straightforward routes to and from different parts of the city. For those utilizing public transit, the Lynx Blue Line's Scaleybark Station is nearby, which can be a convenient option for reaching the office without a personal vehicle. While not directly at Charlotte Douglas International Airport (CLT), the location is within a reasonable distance, suggesting that a shuttle service might be provided. Based on customer reviews, some experiences highlight personalized pickup services, even outside standard hours, indicating a willingness to accommodate customers arriving from the airport or needing special arrangements. This accessible location makes it a practical choice for locals residing in or near the South Charlotte area, offering a local alternative to larger airport-based rental companies.
While specific detailed service lists might not be as widely publicized for independent rental companies compared to national chains, customer reviews and common industry practices suggest that Car Rental Charlotte aims to provide essential car rental services, potentially with a focus on personalized attention. Based on available information, you can likely expect:
Standard Vehicle Rentals: The core service would involve renting out a fleet of vehicles suitable for various daily needs. While the specific makes and models aren't detailed in the provided information, typical offerings from such establishments often include economy, compact, and full-size sedans, and possibly some SUVs, catering to individuals, couples, or small families.
Airport Pickup/Drop-off (Personalized Service): A notable service, as highlighted by customer testimonials, is a personalized airport pickup and drop-off service. This "above and beyond" approach, where staff members like Rich and Tim offer to pick up customers at the airport and meet them at the office outside regular hours for returns, indicates a strong emphasis on customer convenience, particularly for those flying into CLT.
Flexible Hours (by arrangement): The mention of staff meeting customers outside of "normal" hours suggests a willingness to be flexible with pick-up and drop-off times, likely by prior arrangement. This can be a significant advantage for customers with early morning flights or late-night arrivals.
Direct Customer Interaction: Given its potentially smaller scale compared to large corporations, customers might experience more direct and personalized interaction with staff. This could translate into more tailored solutions for individual rental needs.
Exceptional, Personalized Customer Service: This is the standout highlight from positive customer feedback. Instances of staff going "above and beyond" by using personal vehicles for airport pickups and meeting customers outside of regular business hours demonstrate a strong commitment to customer convenience and satisfaction. This level of personalized care is a significant differentiator.
Independent / Local Feel: As an independently named "Car Rental Charlotte," the business might offer a more localized and less corporate rental experience. This can appeal to customers who prefer supporting local businesses and appreciate direct interactions.
Focus on Customer Experience (Varying): While some experiences highlight exceptional service, others point to significant challenges, including rudeness and concerns about refund policies. This suggests that the customer experience can vary widely, emphasizing the importance of clear communication and understanding policies upfront.
Potential for Flexibility: The willingness to accommodate outside-of-hours pickups and drop-offs, if arranged, indicates a degree of flexibility not always found with larger chains, which can be highly beneficial for travelers with unconventional schedules.
For reservations, inquiries about vehicle availability, or to arrange specific pickup and drop-off times at their Charlotte location, you can find Car Rental Charlotte at:
Address: 115 Scaleybark Rd, Charlotte, NC 28209, USA
As a general practice for businesses where direct contact is important, it is always advisable to search for their current phone number online or through local directories, as specific phone numbers were not provided in the original prompt. Direct communication ensures you receive the most up-to-date information regarding their services, fleet, and any special arrangements you may require.
For residents of Charlotte and the wider North Carolina region, Car Rental Charlotte on Scaleybark Road presents a unique option for their car rental needs, particularly appealing to those who value a personalized, service-oriented approach. The strong positive testimonials highlighting staff members like Rich and Tim going "above and beyond" with airport pickups and out-of-hours service suggest that this business can offer an exceptional level of customer care that might not always be found at larger, more impersonal rental chains. This dedication to individual customer needs makes it a suitable choice for locals who prioritize a seamless and accommodating experience, especially when dealing with the logistics of travel or unexpected vehicle requirements.
While some customer experiences indicate potential inconsistencies in service or policy clarity, the core appeal lies in the possibility of receiving highly personalized attention. For North Carolinians who prefer supporting local businesses and are willing to engage directly to confirm all rental details, Car Rental Charlotte can be a valuable resource. It's particularly well-suited for those who appreciate the extra mile in customer service and might have specific scheduling needs that require a more flexible and understanding rental provider. By engaging proactively and confirming policies, locals can potentially enjoy a car rental experience tailored to their individual circumstances, helping them navigate Charlotte and beyond with greater ease and confidence.
Car Rental Charlotte Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Car Rental Charlotte Location
Car Rental Charlotte
115 Scaleybark Rd, Charlotte, NC 28209, USA
Car Rental Charlotte Reviews
depositpricesownerairport
★ 5★ 4★ 3★ 2★ 1We highly recommend Prestige and will tell all our friends about their excellent service!We can't thank Rich & Tim enough for going above and beyond their "normal" duties! We didn't arrive until late in the evening and Rich picked us up at the airport with his personal car to take us to their office then get us our vehicle. The following Sunday at 6:00 am, well before their normal hours, Tim met us at the office to take us to the airport!That is what we call superb service. - Thanks again
Oct 04, 2018 · Merry NelsonThis was by far the most terrible experience I've ever had with a rental car company. The customer experience is absolutely atrocious. The lady I worked with was extremely rude and seemed very bitter. DO NOT RENT FROM HERE or it will probably be your biggest regret ever with a rental car company. I luckily decided not to go through with renting from them after witnessing someone ahead of me experience an even worst customer service experience. Once they swipe your card there is NO RETURNS.
Dec 02, 2019 · Laqwan BrodieDon’t not rent from this place. When we were picked up from the airport we needed to circle around multiple times due to the horrible organization of the company. The employees then blamed it on the airport being busy, which it wasn’t. When we got to the location the car we reserved was not there or available. When we told them the car they gave us was listed for less money per day than the car original booked they refused to honor the less expensive price. The car was not cleaned prior to showing up. They had an employee cleaning while we were waiting for the car only making our wait longer. Any time we told the staff about our poor experience they just made excuses about the airport being busy, etc. they never once took ownership of the situation.
Sep 24, 2018 · Chad BersethPlease do not rent from here.The staff are VERY nice and professional, and they DO go above and beyond, but we the experience soured after returning our rental.We booked a van for five days to travel to MD. With fees, taxes, and a package for unlimited miles, I paid over $750 (which I felt was already extremely steep), including a $150 deposit. Promised to return the vehicle with a quarter of a tank of gas, etc.The vehicle had over 164K of miles and several lights came on during the trip (brake lights, tire pressure light, check engine light, etc.) and I didnt complain. I did report the issues this morning as a show of good measure.Upon returning the vehicle this afternoon (with 75% tank of gas), I was told that I would NOT be getting my $150 deposit back AND would be billed $99 for allegedly going over my mileage. This makes zero sense to me since I was under the assumption that I was granted unlimited miles.In the end, paying $850 here for using a van for five days isnt worth it at all. And their mileage policy is garbage. I was VERY Much in support of this company last week but now, I am AGGRESSIVELY warning everybody to please avoid this place at all costs.
Nov 26, 2018 · Marcus RobHad a great! experience at Prestige. Great selection of cars and easy process. Will be using them in the future for all my rentals.
Oct 17, 2018 · Ryan Hubbard
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