City Car Rental Miami

- 3256 NW 24th Street Rd, Miami, FL 33142

For residents and visitors in Florida, having access to reliable and straightforward car rental services is often crucial for navigating our diverse and expansive state. Whether you're planning a weekend trip to the Everglades, a business meeting across town, or simply need a temporary vehicle, the right car rental experience can significantly impact your journey. This article aims to provide a factual and comprehensive overview of City Car Rental Miami, located in Miami, Florida, based on publicly available information and direct customer feedback.

Choosing a car rental company involves more than just comparing initial prices; it's about understanding the full cost, the condition of the vehicles, and the transparency of their policies. While some car rental providers excel in these areas, others have raised concerns among customers. Our goal is to present a balanced perspective on City Car Rental Miami, detailing their operational aspects and the specific issues highlighted by previous renters. This information is intended to empower you, as a local user in Florida, to make an informed decision when considering City Car Rental Miami for your transportation needs.

City Car Rental Miami is situated at 3256 NW 24th Street Rd, Miami, FL 33142, USA. This address places the facility off-site from Miami International Airport (MIA). For travelers arriving at MIA, this means that direct access from the airport's main terminal is not available. Instead, customers are typically required to use a shuttle bus service to reach the rental office. One customer explicitly states, "1st I was under the impression that it was in the airport whitch it was not. There's shuttles but I didn't know that." This highlights a common point of confusion for new customers.

While a shuttle service is provided, a customer noted that "it took 2 hours" to get to the front desk after arriving at the place, even though "the line wasn't that long." This suggests potential inefficiencies in their shuttle or processing procedures once at the facility. For local Floridians, the location is generally accessible within the Miami-Dade area, but the off-airport nature means factoring in additional travel time for pick-up and drop-off, which might be a concern for those with tight schedules. Understanding these logistical considerations is crucial for managing expectations and planning your rental experience effectively.

Based on customer reviews, City Car Rental Miami offers various car rental services, but with certain policies and practices that have generated significant dissatisfaction among renters.

• Vehicle Rental: City Car Rental Miami provides various vehicles for rent. One customer mentioned paying extra for a "nice convertible" but ended up with a "run down mustang," suggesting they offer different vehicle classes, including specialty cars, though the actual delivery might vary.
• Insurance Requirements: Customers report stringent requirements regarding insurance. One reviewer stated, "They required I buy like 3 different types of insurance even though my credit card and my regular car insurance covered it all." Another mentioned that "they need your insurance declaration page which Noone has so every one is busy trying to login and find it." This indicates that customers are often pressured or required to purchase City Car Rental's own insurance, even if they have existing coverage, leading to unexpected additional costs.
• Toll Pass Policy: City Car Rental Miami has a specific policy for tolls. A customer stated, "to use it they charge u $25 a day plus the tolls. Most places just charge u for the tolls." This "double price" for a toll pass compared to competitors like Hertz is a significant point of concern for renters planning to use Florida's numerous toll roads.
• Off-Airport Shuttle Service: As an off-site location, they offer a shuttle service from the airport. However, as noted, the process of reaching the rental counter, even with the shuttle, can be time-consuming, with reported wait times of up to two hours.
• Booking through Third-Party Platforms: One review mentions renting "from next car," implying that City Car Rental Miami might operate under different names or through third-party booking agents (like NextCar, as seen in broader online searches), which can sometimes lead to confusion about the actual rental provider and its policies.

The features and highlights of City Car Rental Miami, as reported by customers, reveal significant areas of concern that potential renters in Florida should be aware of.

• Aggressive Insurance Sales: This is a major highlight, but a negative one. Customers feel "required I buy like 3 different types of insurance even though my credit card and my regular car insurance covered it all." This practice, often seen as a "scam aspect," significantly inflates the final rental cost. The demand for an "insurance declaration page" that "Noone has" further exacerbates this issue, essentially forcing customers to buy their coverage.
• High and Unfair Toll Pass Charges: The "double price for the toll pass (compared to Hertz)" where they "charge u $25 a day plus the tolls" is a notable and unfavorable feature. Most rental companies typically charge only for the tolls incurred, or a much smaller daily convenience fee. This policy leads to "wasted money" for the customer.
• Poor Vehicle Condition: Customers have reported receiving vehicles in "run down" condition. Specific complaints include the car being "heavily damaged on the interior, rear camera was out, and was dirty overall." Another mentions a "light scent of cigarette smoke." This directly contradicts expectations of receiving a clean, well-maintained, and fully functional vehicle, especially when "paid extra to get a nice convertible."
• Discrepancy in Vehicle Received vs. Booked: A customer "paid extra to get a nice convertible but ended up paid over $200 total for 24 hours with a run down mustang." This highlights a significant issue with receiving a lower-quality vehicle than what was reserved and paid for.
• Excessive Wait Times: Despite the line not being "that long," a customer experienced a "2 hours" wait to get to the front desk after arriving at the off-airport location. This level of inefficiency is a major drawback for travelers on a schedule.
• Customer Dissatisfaction and Negative Recommendation: The strong sentiment of "I do not recommend renting from here" and "Run for your lives" clearly indicates a pattern of highly negative experiences, with customers feeling "scammed" and "upset."

For those needing to contact City Car Rental Miami, here is their available information:

Address: 3256 NW 24th Street Rd, Miami, FL 33142, USA

Phone: (305) 529-3997

Mobile Phone: +1 305-529-3997

It is always advisable to confirm all details, including policies on insurance, deposits, and additional fees, directly with the company when making a reservation, and to document all communications.

For locals in Florida, selecting a car rental service in Miami requires careful consideration. Based on the provided customer reviews, City Car Rental Miami presents significant concerns that potential renters should be acutely aware of. While an initial glance at prices might seem appealing, the experiences detailed by customers reveal a pattern of unexpected and substantial additional costs due to mandatory insurance purchases, even when existing coverage is available, and disproportionately high toll pass fees. Furthermore, the reported poor condition of vehicles—including interior damage, non-functional features, and cleanliness issues—directly impacts the quality and safety of the rental experience. The extended wait times at the off-airport location also add an unforeseen burden. Given the strong recommendations from previous customers to "not recommend renting from here" and warnings about "scam aspects," locals prioritizing transparency, fair pricing, well-maintained vehicles, and efficient service for their Florida travels should exercise extreme caution and consider thoroughly researching alternative rental providers before booking with City Car Rental Miami.

City Car Rental Miami

3256 NW 24th Street Rd, Miami, FL 33142, USA