Dave's US Choice Auto Rental

- 5349 Asheville Hwy, Hendersonville, NC 28791

For residents of North Carolina, particularly those in the scenic Hendersonville area, having access to a reliable car rental service is often essential. Whether you need a temporary vehicle while yours is in the shop, a car for a short trip, or simply an additional mode of transportation, local options play a crucial role. Dave's US Choice Auto Rental, located in Hendersonville, presents itself as a family-run business aiming to serve these needs. This article will provide a clear and informative overview of this local establishment, drawing from available public data and customer experiences to help you understand what to expect when considering them for your next car rental.

Dave's US Choice Auto Rental is situated at 5349 Asheville Hwy, Hendersonville, NC 28791, USA. This location places it along a major roadway in Hendersonville, offering a degree of accessibility for residents within the city and the wider Henderson County area. Asheville Highway (US-25) is a well-trafficked route connecting Hendersonville to Asheville, making the business relatively easy to find for those traveling from either direction or from surrounding communities like Fletcher, Mills River, or Etowah. While its position on a main highway generally aids in accessibility, potential customers should consider their specific travel needs and ease of reaching this particular spot when planning a rental. Knowing the local area can help streamline your pick-up and drop-off process.

Based on their presence and customer interactions, Dave's US Choice Auto Rental appears to offer general car rental services, likely focusing on providing vehicles for various durations. While detailed specifics on their fleet or a comprehensive list of services beyond basic car rental are not extensively detailed in the provided information, typical offerings for an independent auto rental business might include:

• Standard Vehicle Rentals: This would include a selection of passenger vehicles available for daily, weekly, or potentially longer-term rentals, catering to general transportation needs. Their website indicates a "Vehicles Available" section, suggesting a selection of cars to choose from.
• Temporary Vehicle Solutions: Customers often seek rentals when their personal vehicle is undergoing repairs, for a special event, or for short-term travel within or outside the local area.
• Focus on Affordability: Given the context of independent rental businesses, they might aim to offer more competitive pricing compared to larger national chains, potentially appealing to budget-conscious renters.

It's important to note that specific details regarding their fleet (e.g., makes, models, age of vehicles), insurance requirements, payment methods, or roadside assistance policies are not explicitly provided in the available data. For precise information on vehicle types, rental terms, and any associated fees, direct contact with Dave's US Choice Auto Rental is recommended before committing to a rental.

When considering an independent car rental service like Dave's US Choice Auto Rental, potential customers often weigh various factors. Based on the provided customer reviews, here are some features and highlights, acknowledging both positive and critical feedback:

• Family-Run Business Aspect: One positive review highlights that it is a "family run company," which can often imply a more personalized and potentially flexible approach to customer service, as well as a connection to the local community.
• Fair Prices (Contested): A customer praises "fair prices" in relation to other services provided by the business (tires), which might extend to their rental services. However, this is directly contrasted by another review concerning a car rental, where the customer felt "scammed" and stated the daily rate was higher than agreed upon, arguing that the vehicle quality did not justify the cost. This discrepancy suggests that pricing transparency and adherence to quoted rates are critical areas for potential renters to verify.
• Customer Service (Mixed Experiences): One review highly recommends the business for "excellence service" for tire needs. Conversely, another customer had a very negative car rental experience, citing a lack of responsiveness ("never picks up the phone"), unaddressed issues by management, and a feeling of being misled regarding compensation for vehicle downtime. This indicates that while some services may excel, the car rental division's customer service experience can be inconsistent.
• Vehicle Condition (Concerns Raised): A significant highlight, albeit a negative one from a customer's perspective, is the description of a rental car as a "pos car, that smelled like marijuana, had very personal, court information of a previous renter in the car, the car didn't work for 2 days because of an old bad battery...still was charged." This raises serious concerns about vehicle cleanliness, maintenance, and privacy, which are fundamental expectations for any car rental. This specific feedback is a crucial point for anyone considering a rental.

The provided information presents a mixed picture. While some experiences with the overall business (potentially including tire services) have been positive regarding "excellence service and fair prices," the specific reviews concerning car rental highlight significant areas of concern regarding vehicle quality, pricing accuracy, and customer service responsiveness, particularly when issues arise. Potential renters are strongly advised to exercise caution and thoroughly inspect the vehicle, clarify all terms in writing, and understand the full cost before signing any agreement.

For those in North Carolina looking to contact Dave's US Choice Auto Rental in Hendersonville, here is their available information:

Address: 5349 Asheville Hwy, Hendersonville, NC 28791, USA

Phone: (828) 651-8332

Mobile Phone: +1 828-651-8332

Based on the review indicating that "the location never picks up the phone," it might be advisable for potential customers to consider visiting the location in person during business hours for inquiries or to confirm any details. If calling, persistence may be necessary, and having specific questions prepared regarding vehicle condition, pricing, and compensation policies could be beneficial. It's always best practice to seek clear, written confirmation of all rental terms.

For locals in North Carolina, particularly in the Hendersonville area, choosing a car rental service involves weighing convenience against reliability and trustworthiness. Dave's US Choice Auto Rental, as a local, family-run business, presents an option for those seeking car rental services. While some customers have had positive experiences with other aspects of the business (like tire services) due to "excellence service and fair prices," the specific feedback regarding car rentals introduces significant concerns about vehicle condition, transparency in billing, and responsiveness to customer issues. For North Carolinians needing a dependable vehicle, it is critical to prioritize safety, cleanliness, and clear contractual terms. Given the mixed reviews, especially the strong negative sentiment concerning the car rental experience, locals considering Dave's US Choice Auto Rental for their transportation needs should proceed with extra caution. It is highly recommended to thoroughly inspect any vehicle before renting, ensure all terms and conditions are clearly understood and documented in writing, and verify all charges upfront to avoid potential discrepancies. While supporting local businesses is valuable, ensuring your peace of mind and safety on North Carolina roads should be paramount when choosing a car rental provider.

Dave's US Choice Auto Rental

5349 Asheville Hwy, Hendersonville, NC 28791, USA