Dollar Car Rental - Austin Bergstrom International Airport Photos










Dollar Car Rental - Austin Bergstrom International Airport Introduce
For many Texans, and for countless visitors to our great state, Austin-Bergstrom International Airport (AUS) serves as the primary gateway to the vibrant capital city and beyond. Upon landing, one of the first logistical considerations is often securing reliable ground transportation. That's where Dollar Car Rental at 3819 Presidential Blvd, right at AUS, comes into play, aiming to provide convenient and affordable solutions for all your travel needs within Texas.
Dollar Car Rental is known for its budget-friendly approach, often appealing to travelers and locals alike who prioritize cost-effectiveness without necessarily sacrificing quality. As one customer aptly put it, "Don't let the low prices fool you! The bottom line may be budget, but quality of the vehicles and the level of service are top notch." This sentiment highlights their goal: to offer a good value proposition for those looking to explore Austin, head to a business meeting, or embark on a Texas road trip.
However, like any high-volume airport operation, experiences can vary, and it's essential for renters to be diligent. While many enjoy "excellent service, vehicles, and pricing," others have reported challenges, particularly concerning post-rental charges or issues with reaching customer service. It’s a reminder for all travelers to document their rental experience thoroughly, a practice that can help resolve any discrepancies. Despite these occasional hurdles, Dollar's presence directly at AUS offers undeniable convenience, making it a go-to option for many arriving in Austin.
Dollar Car Rental is strategically located right at Austin-Bergstrom International Airport (AUS), specifically at 3819 Presidential Blvd, Austin, TX 78719, USA. This prime airport location is a significant advantage for travelers flying into Austin, as it minimizes the hassle and time often associated with off-airport rental services.
Upon arrival at the Barbara Jordan Terminal, customers can expect to find the Dollar Car Rental counter either within the terminal or a very short, convenient shuttle ride away, as is typical for most airport rental agencies. The address itself, Presidential Blvd, is the main access road for the airport, meaning direct and straightforward navigation for those driving to or from the facility. This seamless accessibility is crucial for both out-of-state visitors and Texans returning home, allowing them to quickly transition from air travel to ground transportation.
The location within the airport complex means access to all airport amenities, including restrooms, dining options, and waiting areas. For Texans traveling to other parts of the state or simply needing a vehicle for their stay in Austin after landing, this on-airport presence provides unparalleled convenience, making the start of their journey in the Lone Star State as smooth as possible. Its direct connection to major highways like TX-71 and US-183 ensures quick access to downtown Austin, the I-35 corridor, and other regional destinations.
Dollar Car Rental at Austin-Bergstrom International Airport offers a comprehensive range of services designed to meet the diverse transportation needs of travelers and locals in Texas.
- Wide Range of Vehicle Classes: Dollar provides a broad selection of vehicles to suit various preferences and budgets. This typically includes:
- Economy and Compact cars (e.g., Ford Fiesta, Chevrolet Spark, Nissan Versa, Kia Rio) for fuel efficiency and easy city navigation.
- Mid-size and Full-size sedans (e.g., Chevrolet Malibu, Nissan Altima, Volkswagen Jetta, Toyota Corolla) for comfortable travel.
- SUVs of various sizes (e.g., Nissan Rogue, Chevrolet Equinox, Jeep Compass, GMC Yukon, Chevrolet Suburban) for families, groups, or those needing extra cargo space, especially for exploring the diverse Texas terrain.
- Minivans and Passenger Vans (e.g., Chrysler Pacifica, Ford Transit 12 psgr) for larger groups or families.
- Specialty vehicles, which may include convertibles or luxury models, depending on availability.
- Flexible Rental Durations: Customers can typically rent vehicles on a daily, weekly, or monthly basis, offering flexibility for short visits, extended stays, or temporary transportation needs.
- Online Booking and Management: Dollar provides an online platform and mobile app for convenient reservations, allowing customers to book, modify, and manage their rentals remotely.
- Airport Counter Services: As an on-airport location, Dollar offers direct counter service for quick pick-up and drop-off, usually within or immediately adjacent to the terminal building, minimizing transit time.
- Optional Add-ons and Protections: Customers can enhance their rental with various optional services, including:
- GPS navigation systems.
- Child safety seats (infant, toddler, booster).
- Satellite radio (e.g., SiriusXM, though activation may require time).
- Roadside assistance.
- Various insurance and protection plans (e.g., Loss Damage Waiver (LDW), Supplemental Liability Insurance (SLI), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC)) to provide peace of mind.
- Refueling Options: Customers generally have choices for how to handle fuel upon return: prepay for a full tank, return with a full tank, or have Dollar refuel the vehicle (which may incur a higher per-gallon charge).
- One-Way Rentals: Dollar often facilitates one-way rentals, allowing customers to pick up a vehicle at AUS and return it to a different Dollar location, which is useful for travelers exploring multiple Texas cities.
Dollar Car Rental at Austin-Bergstrom International Airport (AUS) offers several features and highlights that are particularly relevant for Texans and visitors to the state.
- On-Airport Convenience: Being located directly at AUS (3819 Presidential Blvd) is a major highlight. This eliminates the need for lengthy shuttle rides or external transportation to an off-airport facility, allowing for a quicker and more seamless transition from plane to rental car. This is highly valued by travelers, especially after a long flight.
- Competitive Pricing: Dollar is often positioned as a budget-friendly option. As one review states, "The bottom line may be budget, but quality of the vehicles and the level of service are top notch." This suggests a commitment to providing good value for money, which is attractive for both locals managing their travel expenses and visitors seeking affordable transportation in Texas.
- Wide Variety of Vehicle Options: Despite its focus on value, Dollar typically offers a diverse fleet, ranging from compact cars for solo travelers to larger SUVs and vans for families or groups. This variety ensures that customers can usually find a vehicle that fits their specific needs for exploring Austin and beyond.
- Efficient Pick-up and Drop-off Process: When operations run smoothly, the airport location is designed for efficiency, facilitating quick vehicle pickups and returns. This streamlined process is critical in a busy airport environment.
- Potential for "Top Notch" Service: While not every experience is flawless, some customers laud the "Excellent service" and "top notch" level of service, indicating that the staff can provide a very positive and helpful rental experience when things go well. This suggests a potential for great customer interaction.
To get in touch with Dollar Car Rental at Austin-Bergstrom International Airport for reservations, inquiries, or assistance, please use the following contact information:
Address: 3819 Presidential Blvd, Austin, TX 78719, USA
Phone: (512) 225-2815
Mobile Phone: +1 512-225-2815
For the most accurate and up-to-date information regarding operating hours, specific vehicle availability, or to address any concerns about a past or future rental, it is highly recommended to call the branch directly or visit their official website. Airport car rental locations typically have extended hours to accommodate flight schedules. For this Dollar location, common operating hours are generally:
- Monday - Sunday: 7:00 AM - 11:59 PM (or 12:00 AM)
However, these hours can fluctuate, especially on holidays, so confirming directly is always advisable. When contacting them, having your reservation number or rental agreement details ready will help the staff assist you more efficiently. If you encounter any issues post-rental, such as unexpected charges, it is crucial to follow up with them through their official customer support channels as soon as possible, as outlined in their online support resources.
For Texans, especially those frequently flying in and out of Austin, Dollar Car Rental at Austin-Bergstrom International Airport (AUS) offers a particularly suitable and often cost-effective solution for their car rental needs. Its location directly on Presidential Blvd, within the airport complex, is its most compelling advantage, providing unparalleled convenience for both arriving and departing travelers. This means a seamless transition from flight to road, allowing locals to quickly get home or start their business or leisure trips across the expansive Texas landscape without the added logistical burdens of off-site rentals.
While the pricing is geared towards being budget-friendly, which appeals to many Texans looking to manage travel expenses, the potential for "top notch" service, as attested by some customers, suggests that a positive experience is very much attainable. For those who are diligent about checking their vehicle upon pick-up and thoroughly documenting its condition upon return, Dollar can provide a perfectly adequate and reliable vehicle for traversing our diverse state.
Whether it's for a quick business trip, a family vacation to the Texas coast or Hill Country, or simply needing a temporary vehicle while their own is undergoing maintenance, Dollar's wide array of vehicle classes, from compacts to SUVs and vans, ensures that locals can find a car that fits their specific requirements. Despite occasional challenges with post-rental issues that can arise in high-volume airport settings, the core offering of convenience, competitive pricing, and a functional fleet makes Dollar Car Rental at AUS a viable and practical choice for Texans seeking straightforward and accessible transportation from their capital city's main airport.
Dollar Car Rental - Austin Bergstrom International Airport Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dollar Car Rental - Austin Bergstrom International Airport Location
Dollar Car Rental - Austin Bergstrom International Airport
3819 Presidential Blvd, Austin, TX 78719, USA
Dollar Car Rental - Austin Bergstrom International Airport Reviews
feecountermanagementdeskreceiptcheck inbillgasreviewstolls
★ 5★ 4★ 3★ 2★ 1Don't let the low prices fool you! The bottom line may be budget, but quality of the vehicles and the level of service are top notch. Excellent service, vehicles, and pricing.
Jul 11, 2025 · Vital ElementsHorrible! Do not rent a bicycle from Dollar car rental. Rented a car for the weekend from the New Orleans airport to attend a graduation in Gonzales. Rental car had tares in the back seat, phone charging ports weren’t compatible for an iPhone 15 so had to purchase a component all which was fine just needed to get from A to B. No issues with the car but when returned, on time, I received the receipt which was correct with the agreed upon rental amount. Land back in Austin and surprised to see another bill with a $400 cleaning fee for a smoking smell. I was livid as I’ve never smoked in my life and no one who does smoke was around me or the rental. Tried calling multiple times, can’t get a person, completed the online request form and still haven’t been contacted. It’s now Friday and I’ve been waiting since Monday.
May 16, 2025 · Keshia JPosting because there’s a lot of negative reviews and don’t want people to be deterred from a good deal. Hertz is the parent company of Dollar and I must say, my whole experience in Austin was effortless from start to finish. Great customer service (those from Hertz came down to our line to take customers when they weren’t busy), fine car, easiest drop off. Recommend.
Mar 08, 2025 · Ivy RainesIf I could leave a 0 star review I would! This location is awful! I talked to 3 different representatives, three different managers, had a reservation and still couldn’t get my rental car. They tried to upcharge me everytime they changed my reservation. They are awful! I would never go there again.
May 30, 2025 · morgan rogersWhile the personnel was good and did a nice job, the additional fees were ridiculous and I ended up paying an additional $675.00 for a trip that I had already paid $300 for. I am disgusted by the whole process
Jul 10, 2025 · David Ramirez
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