Dollar Car Rental - John Glenn Columbus International Airport Photos










Dollar Car Rental - John Glenn Columbus International Airport Introduce
For anyone arriving in Ohio by air, or even for locals planning a journey from the capital city, securing reliable and convenient transportation is a key part of a smooth trip. John Glenn Columbus International Airport (CMH) serves as a major gateway to the Buckeye State, and within its bustling environment, various car rental options are available to meet diverse travel needs. Among these, Dollar Car Rental offers a well-known name, aiming to provide affordable and straightforward car rental solutions. Whether you're visiting for business, embarking on a family vacation, or simply need a temporary vehicle, understanding what Dollar Car Rental at CMH offers can help you make an informed choice for your Ohio travels.
Dollar Car Rental is recognized for its focus on value and efficiency, making it a popular choice for budget-conscious travelers and those seeking a no-frills, reliable experience. This article will provide a detailed overview of the Dollar Car Rental location at John Glenn Columbus International Airport, covering its precise location, the range of services available, key features and highlights, and how it generally serves the needs of local Ohioans and visitors alike. We'll also incorporate real customer feedback to give you a balanced perspective, allowing you to gauge the overall experience and manage your expectations for a seamless rental process.
By the end of this guide, you'll have a clearer picture of whether Dollar Car Rental at CMH is the right fit for your journey, ensuring you can confidently hit the roads of Ohio.
Dollar Car Rental at John Glenn Columbus International Airport (CMH) is conveniently situated at 4600 International Gateway, Columbus, OH 43219, USA. This address places it directly within the airport's consolidated car rental facility, ensuring maximum ease of access for arriving passengers. The airport's rental car center is designed to streamline the process, with clear signage guiding travelers from the baggage claim area to the rental car services.
To reach the Dollar Car Rental counter and pick up your vehicle, passengers typically take a dedicated shuttle service from the terminal. As noted by one reviewer, the overall process can be "Easy," with shuttles operating 24/7 to transport customers between the terminal and the rental car center. This direct connection from the airport terminal to the rental facility minimizes travel time and hassle, allowing you to transition quickly from your flight to your rental vehicle. When returning your car, you'll generally follow signs back to the rental car center, drop off your vehicle, and then take the shuttle back to the terminal for your departure.
The operating hours for Dollar Car Rental at John Glenn Columbus International Airport are extensive, typically running from 5:00 AM to 11:59 PM, Monday through Sunday. These extended hours cater to a wide range of flight schedules, accommodating early morning arrivals and late-night departures.
Dollar Car Rental at John Glenn Columbus International Airport provides a comprehensive array of services designed to meet diverse travel needs, aligning with its brand's focus on affordability and convenience. Typical services available include:
- Diverse Vehicle Fleet: Dollar offers a wide selection of car classes. This includes economy cars (e.g., Chevrolet Spark, Nissan Versa Note) for budget-conscious travelers, compact cars (e.g., Toyota Corolla, Ford Focus), mid-size sedans (e.g., Chevrolet Cruze, Chevrolet Malibu), and a variety of SUVs (e.g., Jeep Compass, Nissan Rogue, Toyota RAV4, Hyundai Santa Fe). Larger vehicles like minivans (e.g., Chrysler Pacifica, Nissan Quest) and even some luxury vehicles (e.g., Buick Regal, Chrysler 300) are also typically available, providing options for various group sizes and preferences.
- Flexible Rental Periods: Customers can book vehicles for varying durations, from daily rentals for short trips to weekly or even monthly rentals for extended stays in Ohio.
- Optional Add-ons: To enhance the rental experience, common add-ons such as GPS navigation systems for easier navigation, child safety seats (infant, toddler, or booster) for families, and various protection plans (like Loss Damage Waiver) are usually available.
- Fuel Options: Dollar offers flexible fuel policies. You can choose to pre-pay for a full tank of fuel at a competitive rate and return the car at any fuel level, or you can refuel the vehicle yourself before returning it (often requiring a receipt from within 10 miles of the return location). If you choose neither, Dollar will refuel for you at a combined fuel and service charge.
- Dollar Express Rewards Program: For frequent renters, joining the free Dollar Express Rewards program can provide expedited service, allowing members to bypass the counter at many locations, earn points for free rental days, and access exclusive offers.
- Shuttle Service: As an airport location, Dollar provides complimentary shuttle service between the terminal and the rental car center, ensuring a smooth transition for air travelers.
- T-Mobile Partnership Discounts: As highlighted by a customer, Dollar may have partnerships, such as with T-Mobile, offering fantastic rates and discounts to members or subscribers, which can be a significant benefit.
Dollar Car Rental at John Glenn Columbus International Airport offers several features and highlights, though it's important to consider both positive experiences and areas for improvement based on customer feedback:
- Airport Convenience: The primary highlight is its location directly at CMH, making it incredibly convenient for travelers flying into or out of Columbus. The 24/7 shuttle service ensures accessibility regardless of flight times.
- Friendly and Efficient Staff (for many): One highly positive review emphasized "Easy process and very friendly staff!" and mentioned a specific "quick response" and helpfulness in retrieving left items. This indicates that many customers experience excellent service, suggesting staff are often attentive and professional.
- Well-Maintained and Pleasing Vehicles: A customer specifically praised their "Chevy Blazer," describing it as "fantastic!!!! Beautiful car and well maintained!!!!" This suggests that Dollar maintains its fleet to a good standard, providing comfortable and reliable vehicles.
- Competitive Rates and Partnerships: The mention of a "fantastic rate" and gratitude for a "partnership with T-Mobile" indicates that Dollar offers good value and leverages partnerships to provide discounts, which is a significant highlight for budget-conscious renters.
- Responsiveness to Issues (post-rental): While one customer reported being "charged" despite filling up the tank, they also stated that after calling, "they removed the charges," giving "credit for correcting the problem." This suggests that while billing errors can occur, the location is capable of rectifying them when contacted.
- Potential for Billing Discrepancies: The negative feedback about being "charged" despite filling the tank highlights a potential issue with their fuel return verification process. Customers should be diligent and retain fuel receipts when returning a full tank.
- "Nickel and Dime" Perception: Although the charge was removed, the customer's initial feeling of being "nickel and dime" suggests that some customers perceive a tendency for unwarranted extra charges, even if eventually resolved.
For direct communication with Dollar Car Rental at John Glenn Columbus International Airport, you can use the following contact information:
- Address: 4600 International Gateway, Columbus, OH 43219, USA
- Phone: (614) 239-1084
- Mobile Phone: +1 614-239-1084
It is always recommended to call the branch directly for inquiries regarding specific vehicle availability, to confirm your reservation details, or to discuss any concerns you may have before or during your rental period. Keeping lines of communication open, especially if you experience any issues, can help in resolving them efficiently.
For locals in Ohio, particularly those in the Columbus area, Dollar Car Rental at John Glenn Columbus International Airport offers a highly suitable and practical solution for a variety of car rental needs. Its prime location directly at CMH makes it incredibly convenient for seamless transitions to and from air travel, whether you're embarking on a business trip, a family vacation out of state, or simply returning home after a journey.
The extensive operating hours, coupled with the wide range of vehicle options from economical sedans to spacious SUVs, ensure that residents can find a suitable vehicle for virtually any purpose, from weekend getaways to Ohio's scenic Hocking Hills to needing a temporary car while theirs is in the shop. The positive feedback highlighting friendly staff, well-maintained vehicles, and competitive rates suggests a generally positive experience for many customers, reinforcing its suitability as a go-to option.
While some customers have reported initial billing discrepancies, the fact that these issues were rectified after contact indicates that the location is responsive to addressing concerns. For Ohioans, being aware of the fuel policy and retaining receipts can further ensure a smooth return process. Ultimately, Dollar Car Rental at CMH stands as a strong contender for locals seeking convenient, affordable, and reliable car rental services right at their major international airport, enabling them to explore the vast offerings of the Buckeye State with ease.
Dollar Car Rental - John Glenn Columbus International Airport Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dollar Car Rental - John Glenn Columbus International Airport Location
Dollar Car Rental - John Glenn Columbus International Airport
4600 International Gateway, Columbus, OH 43219, USA
Dollar Car Rental - John Glenn Columbus International Airport Reviews
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★ 5★ 4★ 3★ 2★ 1I can't say enough about this location in Columbus, Ohio at John Glenn International airport!!! Easy process and very friendly staff!I had left a few items in the vehicle upon return. I called just a few minutes later and received a call back within 20 mins. that they had my items!!!!!I was very relieved and thankful for the quick response. I was able to drive back and retrieve the items.So Thank you, Thank you, Thank you!!!!!Also, the Chevy Blazer was fantastic!!!! Beautiful car and well maintained!!!!I also received a fantastic rate! And thank you for your partnership with T-Mobile!!I will be a customer for every rental in the future! :)
May 12, 2025 · Timothy Rooney"Thieves. Filled up the tank full but still got charged. Avoid at all cost."After calling them they removed the charges but they should learn from this customer's experience and not try to nickel and dime them. Credit for correcting the problem.
May 20, 2025 · naushik desaiI would give 0 stars if it was an option. My rental broke down on a busy 5 lane freeway in Orlando. I was refused a partial refund because they said they would give me a replacement but I would of had to of drove 2 hours for a new one. Who wants to do that after sitting broke down for hours at 11pm with a kid while on vacation?
Dec 18, 2022 · Stacy ErvinRented from this place for a work trip - they had one representative (but it was late on a Friday so I understand) which took awhile to get the vehicle. When I went to return the vehicle I was running late and therefore was unable to refill the gas tank. I knew there would be large markup for having the company refill the gas (9.99 per gallon, FYI, way more than the markup at most places) and I was willing to accept this. The attendant taking the car back noted that the gas tank was not full and I said that I understand and I will pay the fee for this. I get handed my ticket and begin to walk off when I realize that I was being charged 70 dollars. The gas tank was 3/4 of the way filled as my trip was short. I approached the attendant and tell him that it seems overcharged. Misreading the receipt I thought they were charging me for 18 gallons - the attendant tells me that the computer automatically calculates based on what fraction of the tank they enter. I said “so you’re telling me that you put in the tank as 3/4 of the way filled and it’s saying that the car requires 18 gallons to fill it?” He says “yes” I respond “so you’re telling me this 2016 impala holds 70 gallons?” He said “uh huh”. I ask him to show me in the computer where he input 3/4th of a tank retuned and he says the ticket is closed and there is nothing he can do. I was never asked to verify or sign anything prior to the ticket being “closed”. I asked for the supervisor who comes over and tells me that the tank is 18gal total and I’m being charged for 1/4th of it at 9.99 a gallon. I explain to him that the numbers don’t add up. I start to pull out my cellphone calculator to show him and he says “hold on, I need to help this other customer” and leaves in the middle of our conversation. Both employees knew I was running late and at this point I realize I’m not getting anywhere so I leave. Once I get on the plane I realize that they had charged me as if I returned 5/8ths if the way filled. Images attached show the charge along with the returned gas level. I realize this is slightly less than 3/4,but if they were going to round it should’ve been to the nearest hashmark.I emailed the company immediately so they could not attempt to claim that I took a picture of a different car or some other excuse. They didn’t respond for 10 days until my second email. They gave me a generic response trying to state the charges were correct. It wasn’t until I emailed them back stating that they were in violation of their contract which states that a per mileage fee is instituted in the instance where the gas tank was not fill by the customer and that the next level of discussions would occur in small claims court did they finally refund me approximately $20 for the difference.I will never rent from any dollar or thrifty(partner company) again. I have the same work trip scheduled in the near future and have specifically asked the contractor to rent from another company stating I would take a lower quality car or pay the difference in price out of pocket.
Nov 17, 2017 · Kyle WalkerNot worth it! Pay attention to your bill and ask a lot of questions. Was charged for frivolous items such as satellite radio when I was never explained these charges.Tried to do the reasonable thing and call them the next day. Good luck trying to find a number or even to their corporate office. The number I finally found is an automated system that bounces you around in numerous directions it just finally cuts you off.
May 28, 2024 · Joshua Battistone
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