Dollar Car Rental - Norfolk International Airport Photos










Dollar Car Rental - Norfolk International Airport Introduce
For residents and visitors arriving in Virginia through Norfolk International Airport (ORF), having a reliable and convenient car rental service is often the first step to truly experiencing all that our beautiful state has to offer. Whether you're coming home from a trip and need immediate transportation, heading out on a business venture, or planning a leisurely drive to explore Virginia's historic sites, stunning coastlines, or majestic mountains, an airport car rental provides the freedom and flexibility you need. Dollar Car Rental at Norfolk International Airport is one such option, located right where you land, aiming to get you on the road quickly and efficiently.
Virginia is a state rich in history, natural beauty, and vibrant urban centers. From the bustling port city of Norfolk itself to the sandy shores of Virginia Beach, the colonial charm of Williamsburg, or the scenic trails of the Blue Ridge Mountains, a personal vehicle is often essential for truly immersing yourself in the Commonwealth. Public transport within the Hampton Roads area can be limited for expansive exploration, making a rental car from a trusted provider at the airport a practical and often necessary choice. Dollar Car Rental at ORF offers a variety of vehicles to suit different travel needs, striving to cater to the diverse itineraries of both Virginians and those visiting our wonderful state.
The convenience of picking up your rental car directly at the airport after your flight cannot be overstated. It eliminates the need for additional transfers or waiting, allowing you to begin your journey without delay. This is particularly valuable for busy professionals, families with luggage, or anyone eager to start their Virginia adventure immediately upon arrival. While experiences can vary, the goal of any airport rental service, including Dollar Car Rental at ORF, is to streamline this process, getting you behind the wheel of a clean, reliable vehicle as smoothly as possible.
Dollar Car Rental at Norfolk International Airport is ideally situated at 2200 Norview Ave, Norfolk, VA 23518, USA. This address places it directly at the heart of the airport's car rental operations, making it highly accessible for anyone flying into ORF. Upon arrival, travelers typically follow clear signage within the terminal directing them to the car rental counters and pick-up areas.
Being located within the airport premises means that once you've collected your luggage, you're just a short walk or shuttle ride away from your rental vehicle. This eliminates the need for off-airport shuttles that can add significant time and inconvenience to your travel plans. For locals returning home or visitors arriving in Norfolk, this direct access simplifies the transition from air travel to ground transportation. The airport itself is well-connected to major roadways, including Interstate 64, allowing for easy access to downtown Norfolk, Virginia Beach, Chesapeake, and other parts of the Hampton Roads region and beyond. Its strategic placement ensures that whether your destination is just a few miles away or across the state, your journey can begin almost immediately after you land.
- Diverse Fleet Selection: Dollar Car Rental at ORF typically offers a wide array of vehicle classes to meet various travel needs. This includes economical compact cars for solo travelers or couples, comfortable mid-size and full-size sedans for business or family trips, and larger vehicles like SUVs, minivans, and even trucks for groups, extra luggage, or specific hauling requirements. The availability of different vehicle types allows customers to choose a car that best fits their budget, passenger count, and desired comfort level.
- Short-Term and Long-Term Rentals: Whether you need a vehicle for a single day, a weekend getaway, a week-long vacation, or an extended period due to business travel or personal car repairs, Dollar generally offers flexible rental durations to accommodate diverse schedules.
- Optional Add-ons and Enhancements: To improve your rental experience, customers can typically opt for various additional features. These often include GPS navigation systems to help with directions, child safety seats for families traveling with young children, and supplemental insurance or protection plans for added peace of mind on the road.
- Additional Driver Options: For trips where multiple individuals might share driving responsibilities, Dollar allows for the addition of authorized drivers to the rental agreement, usually for a small fee, provided they meet the standard age and licensing requirements.
- Online Check-in and Reservations: To expedite the pick-up process, Dollar often provides options for online check-in and advanced reservations, allowing customers to pre-fill information and potentially reduce wait times at the counter, although as noted in reviews, this process may not always be seamless.
- Customer Support: As an established car rental brand, Dollar typically provides customer support services to assist with reservations, inquiries, and any issues that may arise during the rental period.
- Airport Convenience: Being located directly at Norfolk International Airport (ORF) is a significant highlight, offering unparalleled convenience for travelers flying into the region. This eliminates the need for off-site shuttles, making pick-up and drop-off quick and straightforward.
- Wide Range of Vehicles: Dollar provides a broad selection of vehicles, from economical cars to spacious SUVs and minivans, catering to different group sizes, luggage needs, and preferences for comfort and fuel efficiency. This variety ensures that most customers can find a vehicle suitable for their specific Virginia itinerary.
- Brand Recognition: As part of a well-known national brand, Dollar Car Rental generally adheres to established industry standards for vehicle maintenance and customer service, offering a level of reliability and consistency that many travelers appreciate.
- Opportunities for Efficient Service: While some customer experiences highlight potential delays, the pre-check options and streamlined processes, when they work effectively, can lead to very quick and pleasant pick-up experiences, as evidenced by positive customer feedback regarding fast transactions and clean vehicles.
- Availability for Various Travel Needs: Whether it's for business travel, family vacations, or temporary transportation for local residents, the airport location and diverse fleet make it a versatile option for a wide array of travel purposes within Virginia.
Address: 2200 Norview Ave, Norfolk, VA 23518, USA
Phone: (866) 434-2226
Mobile Phone: +1 866-434-2226
For residents of Virginia, particularly those in the Hampton Roads area, Dollar Car Rental at Norfolk International Airport presents a highly suitable and practical solution for their car rental needs. Its location directly at ORF is a prime advantage. Instead of coordinating rides or relying on taxis to reach an off-site rental agency after returning from a trip, locals can seamlessly transition from their flight to their rental car, making their homecoming or onward journey incredibly efficient. This convenience is invaluable for busy individuals and families.
Furthermore, having a trusted car rental option at the airport is perfect for those times when your personal vehicle is unavailable, perhaps for maintenance or repairs. You can easily drop off your car at the shop and head to ORF to pick up a temporary rental, ensuring minimal disruption to your daily routine. For Virginia residents planning staycations or road trips within the Commonwealth, renting from an airport location like Dollar Car Rental at ORF provides a fresh vehicle, often with unlimited mileage, allowing you to explore new parts of our beautiful state without adding wear and tear to your own car. Whether you're heading to the Outer Banks, Shenandoah National Park, or visiting family across the state, a rental car offers the flexibility and comfort needed for a truly enjoyable journey.
While individual experiences can vary, as highlighted by customer reviews, the overall aim of Dollar Car Rental at ORF is to provide a comprehensive and accessible service. The range of vehicles ensures that whether you need a compact car for solo commutes or an SUV for a family adventure, there's likely an option to fit your requirements. For Virginians who value efficiency, convenience, and a straightforward rental process, choosing Dollar Car Rental at Norfolk International Airport can significantly enhance their travel and local transportation experiences. It’s an ideal choice for connecting locals to the broader possibilities that come with having a reliable set of wheels at their disposal.
Dollar Car Rental - Norfolk International Airport Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dollar Car Rental - Norfolk International Airport Location
Dollar Car Rental - Norfolk International Airport
2200 Norview Ave, Norfolk, VA 23518, USA
Dollar Car Rental - Norfolk International Airport Reviews
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★ 5★ 4★ 3★ 2★ 1My first experience renting from Dollar Car Rental was such a pleasure. The check-in process was less than 10 minutes with the pre-check option which allowed me to retrieve my rental agreement quickly and proceed to the car pickup location. The cleanliness of the vehicle was a 10/10 and very impressive unlike competitor car rental companies we’ve used in the past. The customer service representative was friendly and didn’t rush my transaction. The ease of my transaction coupled with the cleanliness has made me an official long-term Dollar car rental customer. Thank you Dollar for a wonderful experience.
Jul 08, 2025 · Sonya Meade-SettlesFrustrating Experience at Dollar Car Rental - Avoid if you value your time!My recent experience with Dollar Car Rental at ORF (Norfolk International Airport) was incredibly disappointing and a significant waste of my time.I tried to be proactive by checking in online, hoping for a smooth pickup. However, upon arrival at ORF, I was directed to the Hertz counter, which was the first sign of disorganization. There, I had to go through the entire check-in process again, despite my online efforts.After finally getting through the redundant check-in, I received an estimate of charges and then began what felt like an endless wait. I stood there for more than an hour just waiting for a key. The representative had to repeatedly check if more cars had been returned, indicating a severe lack of available vehicles or poor inventory management.After a grueling 90 minutes, I finally received my rental car key. To add insult to injury, I had reserved a full-size sedan, and they ended up giving me an SUV. While an SUV might be fine for some, it wasn't what I booked or needed, and it felt like a downgrade given the extensive wait and hassle.This experience was frustrating from start to finish. If you're looking for efficiency, accuracy, or a timely pickup, I strongly recommend looking elsewhere. My time is valuable, and Dollar Car Rental clearly didn't respect that.
Jul 13, 2025 · Oi-Wah ShuenAvoid Dollar at all costs!!Reserved a pickup for three days. Arrived at the counter to find two dozen people already waiting. I was told it would be a 45 minute wait despite having a reservation.After an hour and a half, I went to the desk to check. They said I wasn't even in the system (despite being confirmed as checked in) and that they would put me back on the wait list. I said I would take anything they had so she "found" (from a pile of, apparently, rentable cars) a Jeep Compass that I could take.There was no sympathy, understanding, or even an apology from the counter agent for wasting an hour and a half on top of my 12 hour travel day.Overall, legendary poor customer service, rude employees, a waste of time, and not getting the vehicle I specifically reserved (reservations don't count for anything apparently) will make me never use Dollar again and you shouldn't either unless you get paid by the hour to sit around doing nothing while getting mocked by employees.0/5 stars if I could.
Jul 11, 2025 · Joe CottonI will never rent from,Dollar/Hertz ever again. Long wait though I did pre check in and when I arrived on time there were no vehicles available so I had to wait an extended amount of time. Then to top it off - their agreement states you get a Full tank of gas and up you must return the vehicle with a Full tank of gas. The tank was EMPTY having approx. 1/8 a tank of gas in it when I climbed behind the wheel.
Jul 03, 2025 · Darlene LewisMy family and I needed a rental car for our trip to Disney. After seeing the reviews regarding long lines, I decided to make our pick up time 7 AM. When I got there, I waited maybe 10 minutes (there was another couple ahead of me) before I was greeted by Yolanda who was sweet as can be! She was very helpful and even got us upgraded to a Hyundai Santa Fe. Yolanda offered a quick and painless check in experience and that good experience continued with Dollar through the rest of our rental period.Halfway down I-95 we got a flat tire due to a nail in the road. I called the Dollar Roadside Assistance Line who offered to send help out to us. Only problem was it was 10:30 at night and it would have taken a bit to get help to us. Thankfully my husband was able to put on the donut until we got to a nearby airport to switch out our vehicle. I was worried the switch out would take forever but we were in and out in no time. They even let us pull the current rental up to the new rental to make switching our luggage over a breeze.When we returned to Norfolk, we received the same easy breezy customer service in the drop off garage. I was so nervous about renting from this place after reading countless negative reviews but glad I took the chance. I think we all need a little more patience and compassion in today’s day and age.
Jan 29, 2025 · Ashley H
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