Dollar Car Rental - Philadelphia International Airport Photos










Dollar Car Rental - Philadelphia International Airport Introduce
For residents and visitors navigating the diverse landscapes of Pennsylvania, from the bustling streets of Philadelphia to the serene countryside, having reliable transportation is key. When air travel brings you to the region, or if you simply need a vehicle for local excursions, car rental services at Philadelphia International Airport (PHL) offer a convenient solution. Among the options available, Dollar Car Rental at Philadelphia International Airport stands out as a readily accessible choice for many Pennsylvanians and those visiting our great state. This guide aims to provide a clear, engaging, and informative overview of what you can expect from this local car rental provider, helping you make informed decisions for your travel needs.
Understanding the ins and outs of car rental, especially at a busy hub like PHL, can streamline your journey and ensure you have the freedom to explore all that Pennsylvania has to offer. Whether you’re embarking on a road trip across the state, visiting family, or in town for business, a rental car provides unparalleled flexibility. We’ll delve into the specifics of Dollar Car Rental at PHL, covering its location, the services it provides, and important features to consider, all from the perspective of a local user.
Convenience is paramount when it comes to airport services, and Dollar Car Rental at Philadelphia International Airport is strategically located to serve travelers arriving and departing from PHL. You'll find their operations situated directly at:
1 Arrivals Rd, Philadelphia, PA 19153, USA
This address places them right within the airport's immediate vicinity, making it highly accessible for those landing at PHL. Upon arrival, travelers typically have clear signage and shuttle services directing them to the various car rental agencies. Being at "1 Arrivals Rd" suggests a prime location for quick access after deplaning, minimizing the hassle of navigating far from the terminal. For Pennsylvania residents picking up a car for a local trip or visitors flying into the state, this direct airport access significantly reduces travel time and stress. The ease of getting from your flight to your rental car is a major advantage, allowing you to begin your journey across Pennsylvania without unnecessary delays.
Dollar Car Rental at Philadelphia International Airport provides a range of services designed to meet diverse customer needs. While specific offerings can vary, typical services you can expect include:
- A wide selection of vehicles: From economy cars for budget-conscious travelers to SUVs for families or those needing more space, and even luxury vehicles for a more premium experience, they aim to have a car to fit your trip's purpose.
- Short-term and long-term rentals: Whether you need a car for a single day, a week-long vacation, or an extended stay in Pennsylvania, they typically offer flexible rental periods.
- Optional add-ons: These often include GPS navigation systems, child safety seats, and roadside assistance programs, enhancing your travel safety and convenience.
- Fuel options: While some customers have noted concerns about fuel charges, rental companies typically offer options like pre-purchasing a full tank or refilling the tank yourself before returning the vehicle. It's always advisable to clarify these policies when booking or picking up your car.
- Online booking and reservation management: Most modern car rental services, including Dollar Car Rental, provide online platforms for easy booking, modification, and cancellation of reservations, allowing you to secure your vehicle in advance.
Based on customer experiences, here are some features and highlights to consider when opting for Dollar Car Rental at Philadelphia International Airport:
- Convenient Airport Location: Being directly at 1 Arrivals Rd, Philadelphia International Airport, offers unparalleled convenience for travelers flying into or out of PHL. This means less time spent on transfers and more time on the road.
- Professional and Friendly Staff: According to some customer testimonials, the staff, particularly individuals like Carmen, have been praised for their professionalism, friendliness, and efficiency in assisting customers. Positive interactions can significantly enhance the rental experience.
- Efficient Check-out Process: When staffing levels are adequate, some customers have reported very quick check-out times, with assistance leading to being on their way in as little as 5-10 minutes. This efficiency is highly valued, especially after a long journey.
- Customer Service Excellence: Instances of staff going above and beyond, such as offering a packaged brownie to a child after a long day of travel, highlight a focus on customer care that can leave a lasting positive impression.
- Potential for Additional Fees: It's important for customers to be aware that, as with many car rental companies, there can be additional service charges and taxes (e.g., Concession Fee Recovery, PACHG/CFC+TX) that may not be fully evident during the initial online booking. It is crucial to review the total cost breakdown carefully before finalizing a reservation to avoid surprises.
- Variable Wait Times: While some experiences highlight efficiency, others point to potential slow service and long wait times, particularly when staffing is limited. Pre-filling information online is recommended but may not always eliminate waiting.
- Fuel Policy Awareness: Customers should pay close attention to the fuel policy and consider taking pictures of gauges upon pick-up to ensure accurate charges upon return. This proactive step can help avoid disputes regarding fuel top-offs.
For inquiries, reservations, or assistance, you can reach Dollar Car Rental - Philadelphia International Airport using the following contact details:
Address: 1 Arrivals Rd, Philadelphia, PA 19153, USA
Phone: (866) 434-2226
Mobile Phone: +1 866-434-2226
It is always recommended to call ahead for specific questions regarding vehicle availability, policies, or to confirm your reservation details, especially if you have unique requirements for your trip around Pennsylvania.
For residents of Pennsylvania and those frequently traveling through Philadelphia International Airport, Dollar Car Rental presents a viable and often convenient option for securing transportation. Its primary suitability for locals stems from its strategic location directly at PHL. This eliminates the need for complex transfers or long journeys to an off-site rental facility, which is a significant time-saver, particularly after a flight or when needing a quick pick-up. For those living in the greater Philadelphia area or even further afield in Pennsylvania, picking up a car directly at the airport simplifies logistics, whether you're heading home, embarking on a local road trip, or accommodating visiting friends and family.
While customer experiences can vary, the potential for efficient service, as highlighted by positive reviews praising specific staff members and quick check-out processes, suggests that many customers can have a smooth and pleasant rental experience. The range of vehicles typically offered also means that locals can find a car that suits their specific needs, from daily commutes to weekend getaways exploring Pennsylvania's many attractions.
However, it is crucial for local users to approach their rental with an understanding of potential additional fees and fuel policies, as noted by some past customers. Being proactive by reviewing all charges upfront and documenting fuel levels can help manage expectations and avoid unexpected costs. By being well-informed and utilizing the provided contact information for any clarifications, Pennsylvania residents can leverage Dollar Car Rental at PHL as a practical and accessible solution for their car rental needs, ensuring they have the freedom to navigate our beautiful state with ease. Ultimately, for those seeking a rental car right where they land or depart in Pennsylvania, Dollar Car Rental at Philadelphia International Airport remains a key local resource.
Dollar Car Rental - Philadelphia International Airport Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dollar Car Rental - Philadelphia International Airport Location
Dollar Car Rental - Philadelphia International Airport
1 Arrivals Rd, Philadelphia, PA 19153, USA
Dollar Car Rental - Philadelphia International Airport Reviews
deskfeestoll30 minutesshuttle busemployeetaxeschargeez passbus driver
★ 5★ 4★ 3★ 2★ 1Be careful the price you see on the web is total lie, they will hit you with other fees that they don’t advertise when you book your rental. Plus just because you fill in the cat it means nothing, somehow they find a way to squeeze 4 gallons for $11 so they still can make money. That happened to me before so I took a picture of the gauges and I will want my money back. As far as I’m concerned they could fill their own car.The fees they added wereSERVICE CHARGES/TAXESCONCESSION FEE RECOVERY 11.11 % T $ 20.92PACHG/CFC+TX $ 43.84so total was over $100SLOW, waiting 30 min, I had everything thing filled out and supposed to just com and pickup the car. That was no the case, ONE person working and I had to wait. She almost gave my rental away, I had to remind her from the line that there is only one truck and it was paid for by me. Will never rent from them again!!!!!!
Jul 12, 2025 · Elizabeth WaczynskiGreat customer service! We picked up our rental on Wednesday, July 9th around 2:30PM (adding that because I don't know 2 of the ladies names who were so friendly). Carmen was the lady who assisted us and she was so professional and friendly. We really appreciated her assistance and she had us checked out in about 5-10 minutes. The other 2 ladies behind the desk asked if they could give my daughter a packaged brownie which was really sweet especially since we had been traveling all day. Just a pleasant experience I wasn't expecting from a rental car company so wanted to make sure I shouted them out.
Jul 10, 2025 · AshleyI think all the low reviews are from people that did not plan and follow the website instructions. I filled everything out on their website, including taking pics of my driver license, walked in to pick up my car that was ready in 3 minutes later. Signed the rental agreement, ran my credit card and was gone. Both the pick up and drop off employee's where very nice! Thank you!
Feb 25, 2025 · Richard TerpeningWorst customer experience ever. I booked the manager's special, they forced me to take the EV though it wasn't stated anywhere, when i asked for a gasoline car lady charged me for an upgrade... I got a car with chipped windscreen, which ended with another change, eventually they blocked a triple deposit on my credit card.
Jun 28, 2025 · Bartłomiej RyśThe WORST customer service and car rental experience ever! I rent a car almost every week due to my travels and this Dollar location is the worst location I rented from. Not only is it crazy expensive but instead of the car serving me - I served the car the entire time I rented it. First - it was dirty. I had to clean it myself. Second, one of the tires on the vehicle lost air EVERY SINGLE DAY. I called roadside assistance and they told me to get it checked and if anything was wrong, they would reimburse me. I had the tire checked multiple times and no one could find anything wrong with it. But it lost air every day - every morning, I would wake up to a deflated tire, and would have to risk my safety and security to take it to a place to get the tire checked and pumped with air. I called Hertz/Dollar roadside multiple times so they would have a record of my experience. Carmen, the agent I spoke with last, gave me a record number to share with the manager at the airport location, and said I should be refunded for my rental. When I returned the vehicle, I spoke with Dave, the manager. He offered to refund me for only a day and offered me a $50 coupon for my next rental. I told him that’s unacceptable - because this wasn’t a 1-day problem. He said “I am sorry you feel this way” - I told him that’s the worst line you can tell anyone, because it implies you have no responsibility over my feelings - and is this case, Dave was entirely responsible. He didn’t want to issue me a refund because he would have to explain to his corporate office how he and his team were at fault, giving a less than ideal vehicle to a customer. Well, now it’s a public review with photo evidence of the deflated tire every day. (See the mileage change and the deflated tire). So, no compensation from Dollar/Hertz, for a horrible experience and service. I guess they don’t care about customer experience. I do hope someone won’t get into a car accident because of this location’s inability to get their cars checked before renting them!!! Avoid this location at all costs if you can.
Sep 17, 2024 · Account
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