Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB) Photos










Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB) Introduce
Welcome, Michigan residents! Whether you're planning a weekend getaway, need a temporary vehicle while yours is in the shop, or require reliable transportation for business, finding the right car rental service close to home is essential. Today, we're taking a closer look at a trusted name in local transportation: Enterprise Rent-A-Car at the Ann Arbor Municipal Airport (ARB). This location serves as a convenient hub for individuals and families across Michigan, offering a seamless and customer-focused rental experience right here in our community.
For many Michiganders, the convenience of a nearby, reliable car rental service can make all the difference. Enterprise Rent-A-Car has established itself as a go-to option, and their Ann Arbor Municipal Airport branch exemplifies their commitment to accessible and efficient service. From the moment you consider renting a vehicle to the final return, their goal is to provide a straightforward and positive experience, allowing you to focus on your journey.
The Ann Arbor Municipal Airport (ARB) location for Enterprise Rent-A-Car is strategically positioned to offer maximum accessibility for residents throughout the region. You'll find them at 801 Airport Dr, Ann Arbor, MI 48108, USA. This address places them directly at the airport, making it incredibly convenient for those flying into or out of Ann Arbor, or simply for locals who prefer the easy access of an airport-based rental facility. The location is easily reachable by car from various parts of Ann Arbor and surrounding communities, with clear signage guiding you directly to their office. Its proximity to major roads ensures a quick and uncomplicated journey to pick up or drop off your rental vehicle, saving you valuable time. For residents of Ann Arbor, Ypsilanti, Saline, Dexter, and other nearby towns, this location offers a prime spot for all your car rental needs without having to venture far from home.
Enterprise Rent-A-Car at Ann Arbor Municipal Airport (ARB) prides itself on offering a comprehensive range of services designed to meet diverse customer needs.
- Vehicle Rentals: They offer a wide selection of vehicles, from economy cars perfect for city driving and fuel efficiency, to spacious SUVs ideal for family trips, and even trucks and vans for larger hauling needs. Their fleet is regularly updated, ensuring you have access to modern, well-maintained vehicles.
- Flexible Rental Periods: Whether you need a car for a few hours, a day, a week, or even longer, Enterprise provides flexible rental options to fit your specific schedule.
- One-Way Rentals: For those traveling between cities or needing to drop off a vehicle at a different location, one-way rental options are often available, providing added convenience.
- Pick-Up Service: In many instances, Enterprise offers a convenient pick-up service, where they can arrange to collect you from a local address and bring you to their rental office. It's always best to confirm availability for this service directly with the branch.
- Insurance Options: Various insurance and protection plans are available to provide peace of mind during your rental period, allowing you to choose the level of coverage that best suits your needs.
- Loyalty Programs: For frequent renters, Enterprise offers loyalty programs that can provide benefits such as faster check-ins, upgrades, and discounts.
This Enterprise location stands out for several key features and highlights that enhance the customer experience.
- Exceptional Customer Service: As highlighted by numerous customer reviews, the staff at this location, particularly individuals like Brian and Justin, are consistently praised for their professionalism, clear communication, and willingness to go the extra mile. Customers frequently commend their ability to resolve issues promptly and courteously, ensuring a positive interaction from start to finish. This dedication to service sets them apart.
- Well-Maintained and Modern Fleet: Customers often remark on the quality of the vehicles, frequently noting that cars are "basically brand new." This commitment to a modern and well-maintained fleet ensures a comfortable and reliable driving experience.
- Reasonable Rates: Beyond the quality of service and vehicles, customers consistently find the rates offered at this Enterprise location to be highly competitive and "beyond reasonable," especially when factoring in potential discounts like those for Costco members.
- Convenient Airport Location: Being situated directly at the Ann Arbor Municipal Airport (ARB) provides unparalleled convenience, especially for travelers. It eliminates the need for additional transportation to and from an off-site rental facility.
- Streamlined Processes: Reviewers frequently mention easy pickup and drop-off procedures, indicating an efficient system designed to minimize wait times and simplify the rental process.
For direct inquiries or to make a reservation, you can easily reach Enterprise Rent-A-Car at the Ann Arbor Municipal Airport (ARB) using the following contact information:
Address: 801 Airport Dr, Ann Arbor, MI 48108, USA
Phone: (734) 769-1144
Mobile Phone: +1 734-769-1144
In conclusion, for residents of Michigan, particularly those in and around the Ann Arbor area, Enterprise Rent-A-Car at the Ann Arbor Municipal Airport (ARB) presents an exceptionally suitable option for all your car rental needs. Its strategic location at the airport offers unmatched convenience, whether you're embarking on a road trip, need a temporary vehicle for local use, or are arriving by air.
What truly sets this location apart, however, is its unwavering commitment to customer satisfaction. The glowing reviews from local users like Don Nichols underscore the dedication of the team, with employees like Brian being highlighted for their exemplary customer service and professional demeanor. This focus on clear communication, problem-solving, and a genuine desire to "make things right" fosters a level of trust and reliability that is highly valued by the community. When you combine this top-tier service with a fleet of well-maintained, nearly new vehicles and competitive rates, it becomes clear why so many Michiganders choose to rent from this Enterprise branch. It’s not just about getting a car; it’s about experiencing a smooth, professional, and friendly service that genuinely puts the customer first. For an all-around good experience, this Enterprise location is a highly recommended choice for locals seeking dependable transportation solutions.
Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB) Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB) Location
Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB)
801 Airport Dr, Ann Arbor, MI 48108, USA
Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB) Reviews
pick upmanagerdrivegasemployeecallDTWminivanliedindividual
★ 5★ 4★ 3★ 2★ 1This will be the location I use again in the future. Easy pickup, nice customer service reps, easy drop off, etc. Minor inconvenience having to stop in a small town at 7am and wait for an oil change place to open at 8am 2 hours into our return trip home. But the assistant manager was more than willing to make things right. Believe his name was Justin. It was handled professionally and kindly. Great customer service makes all the difference. Only thing we will do differently next time is check ourselves that the oil was actually changed before our long trip. Rent from this location if you’re wanting an all around good experience! Car was basically brand new and the rates were beyond reasonable.
Jul 10, 2025 · Anthony WillsI’m basically cutting and pasting my review on the Enterprise feedback link below.Brian at the Ann Arbor, Airport Dr, location was great.From pre trip check in and a week later at turn in.Clear communication and he even gave me a number to contact him if anything unexpected happened.I have used the other rental locations in and around the area. This was my first venture with enterprise.The Costco discount was the main driver for the choice. I’m pleased I did.Brian is exemplary in the fact that in my experience over the last few years, customer service has become lackluster. In this case, the complete opposite.You have a company advocate as well as a hard working happy employee.Please note this to him, he deserves to know he’s an amazing performer and professional at his position.Thanks and I’ll be utilizing Enterprise my next rental.Regards,Don Nichols
Jul 12, 2025 · Don NicholsHad a good experience. Easy pick-up and drop-off. Actually booked the same day via Costco Travel site. They had a clean, decent car ready for me 2 hours later. Friendly staff. Cool location.
Jun 12, 2025 · Jay SemeradEnterprise Ann Arbor has terrible customer service. I booked a full-size SUV and when I arrived at the pick up time they informed me it had not even been returned yet and they didn’t know when it would be ready, although my pick up time always already past. They further refused to assist me in my cancellation. I am very dissatisfied and disappointed in this service. They did nothing to help me and had no replacement car to give me for a week long trip I needed to take.
Jun 16, 2025 · Evelyn ShurtliffCame to this location today after a wild goose chase trying to get a car. From Ann Arbor washtanaw (love them) to the airport to Jackson rd. So we had been on a journey. They needed our forms of ID 2 pieces of mail, and the person demanded I open it to prove I had a zero balance, he said specifically. And wanted to take it from me to look at it and I didn’t feel comfortable with that. I did say “I will never from here again after today” and he said “then you won’t today either, leave, I don’t feel comfortable renting to you”. Now I get it. I do. But he had no idea what we had been through. Didn’t even bother to ask or make it right at all. I love enterprise and I will continue to use them. This one bad day doesn’t ruin all their years of being awesome to us. But this guy needs to be talked too because this is not okay. I have had my identity stolen so many times I just didn’t feel comfortable and with all my years of renting from enterprise, this has never been asked of me. They check my address and then that’s it. I treat the cars well and always follow the rules. I expect employees to do the same and be kind to their guests: beware of these shady practices at this location. Go see my washtanaw peeps! Love them!
May 09, 2025 · Sherice Zammitt
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