Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across Maryland, having convenient and dependable transportation options is often essential for navigating daily life. Whether your personal vehicle is undergoing repairs, you're planning a family vacation, hosting out-of-town guests, or simply require a temporary ride for business, a reliable car rental service can provide invaluable flexibility. In Lanham, Maryland, Enterprise Rent-A-Car stands out as a highly recommended choice, celebrated for its commitment to exceptional customer service and a well-maintained fleet.
This article will offer a comprehensive and engaging overview of the Enterprise Rent-A-Car location at 7710 Annapolis Rd in Lanham. We will delve into its strategic location and accessibility, the extensive range of services it provides, the outstanding features that set it apart, and essential contact information. Our aim is to equip Maryland locals with all the necessary details to make an informed decision, ensuring a smooth and hassle-free car rental experience in the Old Line State.
Enterprise Rent-A-Car is a globally recognized brand, known for its strong focus on "home city" rentals, catering primarily to customers needing a replacement vehicle while their own car is being serviced. The Lanham branch perfectly embodies this customer-centric approach, striving to make every rental process as smooth and pleasant as possible. The glowing customer reviews for this specific location underscore their dedication to professional, courteous, and efficient service, establishing them as a trusted local partner in the community.
The convenience of having a reputable car rental service readily available in Lanham is a significant advantage for those in Prince George's County and surrounding areas. It minimizes the time and effort required to secure a vehicle, allowing residents to easily access transportation for various needs, from exploring Maryland's vibrant attractions to fulfilling essential daily commitments. This branch serves as a practical solution, reinforcing Enterprise's reputation for reliability and customer satisfaction.
Location and Accessibility
The Enterprise Rent-A-Car branch is ideally situated at 7710 Annapolis Rd, Lanham, MD 20706, USA. This address places it in a highly accessible area within Prince George's County, making it a convenient option for numerous Maryland residents.
Annapolis Road (US 50/MD 450) is a major thoroughfare, ensuring excellent visibility and straightforward access for customers arriving from various directions. For locals driving from neighboring communities such as New Carrollton, Seabrook, Bowie, and even parts of Anne Arundel County, the branch’s location on a prominent road facilitates easy navigation. Its proximity to major highways, including the Capital Beltway (I-495/I-95), means that once you pick up your rental, you have direct and efficient routes to destinations throughout Maryland and the wider Washington D.C. metropolitan area.
While specific public transportation access to the exact storefront might require a short walk or transfer, the area around Annapolis Road in Lanham is generally served by local bus routes (e.g., B24, G12, P20, P21, P24) that connect to major transportation hubs like the New Carrollton Metro Station. This connectivity enhances the accessibility for Maryland residents who might rely on a combination of transport modes to reach their rental vehicle. However, it's important to note that this specific Enterprise location indicates "Pick-Up Service Unavailable" on its direct website, which is a departure from the general Enterprise policy. Customers should verify current pick-up policies directly with the branch.
The branch's operating hours are typically Monday to Friday, 7:30 AM to 6:00 PM, and Saturday, 9:00 AM to 12:00 PM (though some online sources indicate slightly different Saturday hours or Sunday closure; direct confirmation is advised). This schedule caters to a broad range of customer needs, though after-hours returns are generally not available at this location, requiring renters to plan their returns accordingly.
Services Offered
As a leading name in the car rental industry, Enterprise Rent-A-Car in Lanham provides a comprehensive suite of services designed to meet diverse transportation requirements for its Maryland clientele. Their offerings typically include:
- Extensive Vehicle Fleet: A wide selection of vehicle classes to suit various needs and preferences. This typically includes fuel-efficient compact cars for economical city travel, comfortable mid-size and full-size sedans for daily commutes or family outings, spacious SUVs for adventurers or those needing extra cargo room, and versatile minivans for larger groups. The vehicles are generally late-model and well-maintained.
- Temporary Replacement Vehicles: A core service for Enterprise, specializing in providing vehicles for customers whose personal cars are undergoing repairs due to accidents or mechanical issues. This often involves direct coordination with insurance companies to ensure a smooth, hassle-free process for the customer.
- Business and Corporate Rentals: Tailored solutions for companies needing vehicles for employee travel, client transport, or temporary fleet expansion. These services often include corporate rates, customized billing options, and dedicated account management, simplifying transportation logistics for local businesses.
- Long-Term Rental Options: Flexible programs for individuals or businesses requiring a vehicle for an extended period, which can be a more cost-effective solution than consecutive daily rentals for longer durations.
- One-Way Rentals: The flexibility to pick up a vehicle at the Lanham branch and return it to another Enterprise location, whether elsewhere in Maryland, across the country, or even internationally (subject to specific terms and availability, and typically confirmed during booking).
- Additional Services and Equipment: Customers can often add extras like GPS navigation systems to help navigate unfamiliar routes, child safety seats (infant, toddler, or booster seats) for families, and supplemental liability protection or personal accident insurance for added peace of mind, though these are optional and come with additional charges.
Features / Highlights
The Enterprise Rent-A-Car branch in Lanham, MD, consistently receives high praise from its customers, underscoring several key features that truly make it a preferred choice for Maryland locals:
- Exceptional Customer Service: Repeatedly highlighted in reviews, the staff, including the manager Johnathan and his crew, are lauded for being "extremely professional," "courteous and attentive from start to finish," and making the entire process "smooth and hassle-free." This commitment to service ensures customers feel valued and well-cared for.
- Seamless and Efficient Rental Process: Customers consistently praise the "smooth" and "quick and easy" check-in and check-out procedures. This efficiency is particularly important for busy individuals needing to get on the road promptly, showcasing the branch's operational excellence.
- Clean and Well-Maintained Vehicles: A recurring theme in positive feedback is the quality of the rental vehicles. Customers confirm receiving cars that are "clean and well-maintained," instilling confidence in the safety and reliability of their rental. The positive experience of receiving a "spotless" and "well-maintained" vehicle that "exceeded expectations" speaks volumes.
- Proactive Communication: The "courtesy phone call before my rental" to update on reservation details and vehicle options is a significant highlight, demonstrating a proactive approach to customer satisfaction and ensuring a smooth start to the rental experience.
- Transparency and Reliability: Customers appreciate the "transparency" in pricing and processes, and the overall "peace of mind that comes with knowing you’re in good hands." This builds trust and encourages repeat business.
- Enterprise Plus® Loyalty Program: For frequent renters, the Enterprise Plus program allows individuals to earn points on qualifying rentals, which can be redeemed for free rental days. Members often benefit from faster check-outs and potential vehicle upgrades, further enhancing the overall rental experience and rewarding customer loyalty.
Contact Information
For Maryland locals looking to experience the highly-rated service at Enterprise Rent-A-Car in Lanham, here is the essential contact information:
Address: 7710 Annapolis Rd, Lanham, MD 20706, USA
Phone: (301) 306-9300
Mobile Phone: +1 301-306-9300
It is always recommended to call the branch directly or use their online reservation system for the most up-to-date information on vehicle availability, pricing, and specific rental terms and conditions, especially concerning their "Pick-Up Service Unavailable" note.
Conclusion: Why this place is suitable for locals
For Maryland residents, particularly those in Lanham and the surrounding communities of Prince George's County, Enterprise Rent-A-Car on Annapolis Road stands out as an exceptionally suitable and highly recommended choice for all their car rental needs. The consistent and enthusiastic customer reviews are a powerful testament to their commitment to delivering an outstanding rental experience. Locals value not just the convenience of a nearby rental option but, crucially, the assurance of professionalism, transparency, and a high level of customer care, all of which this branch consistently provides.
While the branch notes that pick-up service is unavailable, the general ease of access from major roadways like Annapolis Road and I-495 makes arriving at the location straightforward. Once there, customers are greeted by a team dedicated to making the rental process "smooth and hassle-free." The promise of a clean, well-maintained, and reliable vehicle ensures peace of mind and a comfortable journey, whether it's for daily errands, a weekend escape to Maryland's scenic spots, or essential business travel. The diverse fleet means that whatever your specific requirement—from a compact car for solo commutes to a spacious SUV for family adventures—Enterprise in Lanham likely has a dependable option for you.
In a state where personal mobility is key to enjoying everything Maryland has to offer, from the historic charm of Annapolis to the vibrant cultural scene of Baltimore, having a car rental partner like Enterprise that prioritizes customer satisfaction and provides dependable vehicles makes all the difference. This Lanham branch genuinely serves the local community by making car rental an easy, pleasant, and trustworthy experience, solidifying its position as a top choice for Marylanders seeking quality transportation solutions.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
7710 Annapolis Rd, Lanham, MD 20706, USA
Enterprise Rent-A-Car Reviews
managerteampick uppatientjobcallemployeeSUVunderstandingcharged
★ 5★ 4★ 3★ 2★ 1I had a great experience renting from this Enterprise location. The manager, Johnathan, was extremely professional and made the entire process smooth and hassle-free.The staff were courteous and attentive from start to finish. The vehicle was clean and well-maintained.Highly recommend this location for anyone in need of a reliable rental and top-notch customer service!Kudos Johnathan and Crew! 👏🏾👏🏾👏🏾👏🏾👏🏾
Jun 23, 2025 · John AdewunmiI needed a rental car while my car was being repaired due to a bumper-bender. The Enterprise rental experience was smooth, courteous and professional. I was picked up at the shop, and the check-out process was quick and easy. Returning the car was easy too! I definitely recommend Enterprise at this location.
Apr 12, 2025 · Susan WolfTooooooooo much complicated to rent a car for two days!!! Stuff rude!Keep rejecting my cards!! I don’t need a credit card! I own money in my debit card even more to buy a car not just to rent !!Second thing! It’s not required to get your stupid coverage!!! If I got mine and the third party one! I am more than good !! They keep insisting to get coverage other they will hold a 1000$!!!Show respect to your customers ! We are paying for the service!That was supposed to be short relaxing vacation time not wasting hours here to deal with you trying hard to keep reject my rental !
Mar 28, 2025 · Anes MaxiThe staff at this location are terrible.I went into this location to pick up two vehicles, and I left after canceling both reservations.They claim to have not received one reservation, yet they called me earlier in the week to confirm it.They didn't have the vehicles ready and tried to put me into something I didn't need.They couldn't figure out the paperwork to use my corporate account, and even when presented with all the paperwork, corporate numbers, and corporate credit card, they still couldn't honor the reservations.I've spoken to the area general manager and have resolved those issues.But these should have never been issues to begin with.So I would not go to this location based on the customer service.But I would not suggest another rental company.
May 08, 2025 · Matthew ParkerI really appreciate the customer service and attention that the Enterprise team at 7710 Annapolis Rd. provides on a consistent basis. They are patient, kind, professional, and respectful of the loyalty of long-term Enterprise patrons (+20 yrs.). Thank you everyone at 7710.
May 24, 2025 · Cathy Royal
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