Enterprise Rent-A-Car

- 4411 Clinton Hwy, Knoxville, TN 37912

When you’re seeking reliable, friendly, and diverse vehicle rental options in the greater Knoxville area, Enterprise Rent-A-Car at 4411 Clinton Highway is a highly regarded local resource. Serving as both a comprehensive car rental agency and a dedicated van rental agency, this location provides the East Tennessee community with the transportation solutions they need, whether it's for a family road trip, essential business travel, or temporary vehicle replacement. As a local neighborhood branch of a globally recognized brand, this Enterprise facility blends the convenience of a large fleet with a commitment to personalized, attentive customer service that truly resonates with local users.

A notable highlight of this specific branch is its identity as a women-owned business, demonstrating a strong commitment to diversity and local entrepreneurship within the Knoxville business landscape. The team at the Clinton Highway location has earned high praise from customers for their exceptional effort and problem-solving skills, turning potentially frustrating situations into positive outcomes. As one customer testimonial attests, even when a pre-booked vehicle was unavailable due to high demand, the manager, Eric, swiftly provided two comfortable vehicles, ensuring a family reunion was still a success. This level of quick thinking and commitment to customer satisfaction, coupled with the warm and professional demeanor of team members like Abigail and Assistant Manager Kat Schroeder, who famously helped detail a vehicle for a customer, showcases why this Enterprise branch is a trusted name in local car rental.

The inventory at this location is designed to cater to every local need, ranging from fuel-efficient small cars perfect for daily Knoxville commutes to spacious SUVs and large passenger vans ideal for group transportation or exploring the natural beauty of Tennessee. When planning your next rental, whether for leisure or necessity, this Clinton Highway location strives to provide a seamless process from reservation to return.

The Enterprise Rent-A-Car location is easily accessible for residents across Knoxville and the surrounding communities, situated on a major artery for North Knoxville travel.

• Address: 4411 Clinton Hwy, Knoxville, TN 37912, USA
• Convenient Location: Positioned directly on Clinton Highway, this non-airport branch is straightforward to access, offering a convenient alternative to airport rentals, particularly for local residents whose homes or businesses are nearby.
• Typical Hours of Operation: The operating schedule is designed to accommodate busy weekday schedules, with service extending into the weekend, though Sunday hours are typically shorter. Monday - Friday, 7:30 AM - 6:00 PM; Saturday, 9:00 AM - 12:00 PM; Sunday, 1:00 PM - 4:00 PM. (Renters should always contact the branch directly to confirm current hours, especially around holidays.)
• Accessibility: The facility is fully equipped with a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all Tennessee customers can manage their rental process with ease and comfort.
• Parking: On-site parking is provided, a key convenience for customers dropping off their personal vehicle while picking up their rental.

This Enterprise location offers a comprehensive suite of rental and customer services consistent with the brand's national offerings, tailored for the Knoxville market.

• Car Rental Agency Services: A diverse fleet is available, including economy cars, mid-size sedans, full-size vehicles, SUVs (Intermediate, Standard, and Full-Size options), and specialty vehicles like pickup trucks and convertibles.
• Van Rental Agency Services: Essential for group travel or commercial needs, this branch provides passenger vans (including the popular 7-passenger models mentioned in reviews) and other van options like minivans (e.g., Chrysler Pacifica or similar).
• Free Pick-Up Service: For local customers, Enterprise is well-known for its free pick-up service from a residence or business, a service that must be arranged by calling the branch directly at the time of reservation.
• Payment Methods: Flexibility in payment is a priority, with acceptance of Credit cards, Debit cards (bearing a VISA, Mastercard, or Discover logo), and modern NFC mobile payments (e.g., Apple Pay, Google Pay).
• After-Hours Return: For customers needing to return a vehicle outside of regular business hours, the North Knoxville Clinton Highway branch generally provides an after-hours return service, where the vehicle can be parked and keys dropped in a secure box near the front door. It is crucial to remember that the customer remains responsible for the vehicle until an Enterprise employee checks it in on the next business day.

The Enterprise Rent-A-Car branch on Clinton Highway is distinguished by several key features that benefit the local Tennessee community.

• Certified Women-Owned Business: Proudly identifying as women-owned, the local operation demonstrates a commitment to diversity and community business development.
• Active Military Discounts: The branch offers discounts for active military personnel, a valuable feature for service members and their families in the region.
• Exceptional Customer Service Culture: As highlighted by multiple positive reviews, the local team, including managers and associates, is dedicated to going above and beyond to solve problems and ensure customer satisfaction, even when initial vehicle availability issues arise.
• Flexible Payment Options: The acceptance of major credit cards, debit cards, and NFC mobile payments offers convenient financial flexibility for all renters. Note that non-airport locations like this one have specific requirements for debit card rentals, often requiring utility bills, paycheck stubs, and a higher deposit. Renters should confirm these specific non-airport debit card requirements with the branch prior to booking.
• Commitment to Vehicle Preparation: The highly praised attention to detail, including an employee personally ensuring a vehicle was cleaned and detailed to meet a customer's preference, underscores a commitment to providing a high-quality, comfortable product.

To check vehicle availability, confirm specific rental policies, or schedule a pick-up, use the following contact details for the 4411 Clinton Highway location:

• Address: 4411 Clinton Hwy, Knoxville, TN 37912, USA
• Phone: (865) 687-8411
• Mobile Phone: +1 865-687-8411

For residents and travelers in East Tennessee, the Enterprise Rent-A-Car branch on Clinton Highway represents a smart and dependable choice for vehicle rental. The true value of this location lies not just in the wide variety of vehicles—from small SUVs to family-friendly vans—but in the highly positive, proactive customer service culture. The willingness of the staff to solve problems creatively, as demonstrated by providing two vehicles when a single one was unavailable for a family reunion, provides a level of assurance that is invaluable when travel plans depend on a reliable rental.

Furthermore, supporting a business that identifies as women-owned adds a layer of community value to your transaction. The available active military discounts and excellent physical accessibility features make this location inclusive and welcoming to diverse groups of renters. While general vehicle availability is a challenge across the industry, the consistent feedback regarding the local team's effort and dedication—such as staying late to detail a preferred SUV—clearly positions this Enterprise branch as one that puts the customer experience first. For seamless vehicle access and truly local customer care in Knoxville, the 4411 Clinton Highway Enterprise team stands ready to deliver on their promise of excellent service.

Enterprise Rent-A-Car

4411 Clinton Hwy, Knoxville, TN 37912, USA