Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Introduce
For residents across Long Island, New York, navigating daily life often involves reliable transportation. Whether your personal vehicle is undergoing repairs, you’re planning a family trip out of town, or you simply need an extra set of wheels for a special occasion, having access to a convenient and trustworthy car rental service is paramount. This article aims to provide a comprehensive and engaging overview of Enterprise Rent-A-Car in Smithtown, NY, highlighting why it has become a go-to choice for many New Yorkers seeking dependable transportation solutions on Long Island.
Enterprise Rent-A-Car is a globally recognized leader in the car rental industry, renowned for its extensive network and commitment to customer service. The Smithtown, NY location proudly upholds this reputation, focusing on delivering a seamless and positive experience for every customer. They understand the unique needs of Long Island residents, from requiring a temporary vehicle during a body shop visit to needing a spacious SUV for a family adventure. From their responsive phone service to their convenient pick-up and drop-off options, Enterprise in Smithtown strives to make the car rental process as stress-free and efficient as possible, ensuring you can get where you need to go with confidence and ease.
The Enterprise Rent-A-Car branch in Smithtown, NY, is strategically located at 324 E Main St, Smithtown, NY 11787, USA. This prime position on East Main Street, a central artery in Smithtown, offers excellent accessibility for residents throughout Suffolk County and the wider Long Island area. Its placement on a well-known and easily navigable road ensures that reaching the branch is straightforward, whether you're coming from neighboring towns like Hauppauge, Commack, or even further afield on Long Island. For New Yorkers, the ease of access to this location minimizes travel time to and from the rental office, allowing for quick pick-ups and returns. This convenient accessibility makes it an ideal spot for locals needing a vehicle for various purposes, from short-term replacements to longer trips.
Enterprise Rent-A-Car is well-known for its extensive range of services designed to meet diverse customer needs. The Smithtown branch delivers on this promise, providing comprehensive solutions for its Long Island clientele:
- Diverse Vehicle Fleet: Customers can choose from a wide variety of vehicles, including fuel-efficient economy and compact cars for daily commutes, spacious mid-size and full-size sedans, SUVs for family trips, minivans for larger groups, and sometimes even specialty vehicles. This ensures that a vehicle is available for almost any travel requirement, whether it's for efficiency or capacity.
- Flexible Rental Periods: Enterprise offers adaptable rental terms, including daily, weekly, and monthly options. This flexibility is particularly useful for New Yorkers who might need a car for a short emergency, a weekend getaway, or an extended period while their personal vehicle is out of commission.
- Convenient Online Reservation System: Customers can easily book their preferred vehicle online, which helps streamline the pick-up process upon arrival. This saves valuable time and helps ensure the chosen car is ready.
- Complimentary Pick-up and Drop-off Service: A highly praised service at this branch is their complimentary pick-up from and drop-off at local locations, such as homes or body shops. This feature is invaluable for customers who are without their own transportation, significantly reducing logistical stress during a difficult time.
- Damage Waiver (DW) and Protection Options: Enterprise provides various optional protection products, such as Damage Waiver, which can limit a renter's financial responsibility for loss or damage to the rental vehicle. These options are available for purchase at the time of rental, offering peace of mind.
- 24/7 Roadside Assistance: In the rare event of a breakdown or unforeseen issue, Enterprise offers round-the-clock roadside assistance, ensuring help is always just a phone call away.
- Refueling Options: Customers are typically given choices regarding fuel, including prepaying for a full tank, having Enterprise refuel the vehicle (with a service charge), or refueling it themselves before return.
- Corporate Account Services: For local businesses on Long Island, Enterprise offers tailored corporate rental programs designed to meet their transportation needs efficiently and cost-effectively.
The Enterprise Rent-A-Car branch in Smithtown distinguishes itself through several key features and highlights, consistently echoed in positive customer feedback.
- Exceptional Customer Service: Reviewers consistently praise the staff for being "so nice & helpful." The team's willingness to "always pick up the phone when I called" and their courteous demeanor contribute significantly to a positive customer experience, making potentially stressful situations much smoother.
- Highly Valued Pick-up and Drop-off Service: The complimentary pick-up from and drop-off at locations like a customer's home or a body shop is a major highlight. This service, repeatedly mentioned by satisfied customers, provides immense convenience and support for New Yorkers whose cars are out of commission.
- Flexibility and Problem-Solving: Even when a reserved vehicle isn't available, the Smithtown team demonstrates flexibility and a problem-solving attitude. One customer received a complimentary upgrade to a fully loaded Chrysler Pacifica 2023 when their compact SUV wasn't ready. This thoughtful gesture turned an initial apprehension into a "perfect" solution, showcasing the branch's commitment to customer satisfaction.
- Quality and Features of Vehicles: Customers appreciate the quality and features of the rental vehicles. The unexpected upgrade to a plug-in hybrid minivan that was "great on gas, very spacious, lots of tech features including backup camera, Android auto, adaptive cruise control" highlights the availability of modern, well-equipped cars that can enhance the rental experience.
- Smooth and Quick Rental Process: The entire process, from pick-up to drop-off, is described as "very smooth and quick." This efficiency is a testament to the staff's professionalism and well-organized operations, ensuring minimal wait times for busy New Yorkers.
- High Recommendation Rate: Customers "highly recommend this Enterprise," indicating strong satisfaction and a likelihood of repeat business, which is a powerful endorsement from local users.
For direct inquiries or to make a reservation, you can easily reach Enterprise Rent-A-Car in Smithtown, NY, using the following contact details:
Address: 324 E Main St, Smithtown, NY 11787, USA
Phone: (631) 361-2100
Mobile Phone: +1 631-361-2100
These contact options ensure that New Yorkers can connect with the branch effortlessly, whether to confirm a reservation, inquire about vehicle availability, or seek assistance, providing essential accessibility for their car rental needs.
For New Yorkers residing on Long Island, particularly in the Smithtown area, Enterprise Rent-A-Car at 324 E Main St is an exceptionally suitable and highly recommended choice for all their car rental needs. The consistent themes in customer reviews — friendly and helpful staff, quick and smooth processes, and the invaluable complimentary pick-up and drop-off service — all point to a branch that truly prioritizes its local clientele. Whether you find yourself in a bind with your personal vehicle in the body shop, as many Long Islanders do, or you're planning a family adventure requiring a comfortable and spacious ride, this Enterprise location goes above and beyond to ensure a positive experience.
The proactive problem-solving, such as offering beneficial upgrades, demonstrates a commitment to ensuring customer satisfaction even when initial plans encounter a snag. For residents seeking a reliable, convenient, and customer-focused car rental solution on Long Island, Enterprise Rent-A-Car in Smithtown stands out as a dependable partner, making it the ideal choice for seamless transportation in the New York region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
324 E Main St, Smithtown, NY 11787, USA
Enterprise Rent-A-Car Reviews
priceinsurancepick uphomecallmanagerdealershipplug-in hybriddustroad trip
★ 5★ 4★ 3★ 2★ 1I recently had to rent a car due to my car being in the body shop. What a wonderful experience using Enterprise in Smithtown. Everyone there was so nice & helpful. Always picked up the phone when I called. They picked me up & dropped me off at the body shop. I highly recommend this Enterprise.
Jul 03, 2025 · Jessanne VitaleWe rented a compact SUV for a trip to Niagara Falls. Unfortunately the vehicle we rented was not available when we arrived however they upgraded us to a fully loaded Chrysler Pacifica 2023. At first we were apprehensive about the minivan. But in hindsight it was perfect. It was a plug in hybrid that was great on gas, very spacious, lots of tech features including backup camera, Android auto, adaptive cruise control and more! It worked out perfectly for us. When we brought the vehicle back everything was also very smooth and quick. Thanks Enterprise 😊
Jun 01, 2024 · Matthew TerranoThe process was easy and convenient. But the staff at your Smithtown NY location was so excellent they all deserve accolades, especially the manager, Matt! I am disabled with a wheelchair and Matt and staff went above and beyond to make sure not only was I comfortable, but that I was okay getting from my drop off to my mechanic to retrieve my car. They made sure I had rides to get where I needed to go. They were compassionate and caring and went above and beyond what you expect from service industry employees these days! I will be recommending their location to all my family and friends based on the service I received!
Dec 03, 2024 · Lorelle WalshHad a car available within 1hr of me calling. Picked me up from dealership. Upgraded vehicle at no extra cost.
Jun 18, 2025 · muldoon115I originally booked a rental with a different drop off location, but within the same city. After I saw how high the price was, I called to see if I changed the drop off location it would change the price. Both the local and corporate offices assured me it would, however after I brought the car back to the pickup location no adjustments were made to the rate. I paid $1,000 for a 4 day rental of a Corolla. The local office claimed they could not make any adjustments and I’d have to call corporate. When I called corporate they claimed they could not make adjustments to non-airport locations and the local branch would have to make the adjustment. When I called the local branch back I was met with annoyance and disinterest. I have rented with Enterprise for years and rent a lot for work, however I will do everything I can to avoid them at this point. The same rental should have cost between $150-$500 max. Really disappointed in how they treat a longtime customer.
Dec 09, 2024 · Teresa Buscemi
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