Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For Texans in the picturesque Hill Country, reliable transportation is key to experiencing all that the region has to offer, from charming small towns to sprawling natural landscapes. Whether your own vehicle is undergoing maintenance, you're hosting out-of-town guests eager to explore, or you're planning a scenic drive through the countryside, a dependable car rental service is often a necessity. In Boerne, Enterprise Rent-A-Car at 31240 I-10 provides a local option for these diverse needs, aiming to connect you with the right vehicle for your journey.
Enterprise Rent-A-Car is a widely recognized name in the rental industry, known for its extensive network and variety of vehicles. The Boerne location, strategically situated off I-10, serves the local community with a range of options. While customer experiences can vary, as with any service provider, the core aim is to offer accessible car rental solutions. For locals in Boerne, having an Enterprise branch nearby means a convenient source for vehicles, whether for a day trip to Fredericksburg, a business meeting in San Antonio, or simply getting around town.
It's important for Texans to be aware of all aspects of their rental experience, including vehicle condition upon pickup and the service provided. This overview aims to provide a factual look at what to expect from the Enterprise Rent-A-Car in Boerne, helping local users make informed decisions for their transportation needs in the Texas Hill Country.
The Enterprise Rent-A-Car branch in Boerne, TX, is conveniently situated at 31240 I-10, Boerne, TX 78006, USA. This address offers excellent accessibility for residents within Boerne and those traveling through the primary Interstate 10 corridor, a major east-west highway across Texas.
Being directly on I-10 West (or its frontage road) positions the branch advantageously for easy access. I-10 is a critical route connecting Boerne to larger metropolitan areas like San Antonio to the east and Kerrville to the west. This makes the location particularly convenient for individuals arriving from these cities or for locals who need quick access to the highway system for regional travel.
The location on a main thoroughfare means it's generally straightforward to navigate, even for those unfamiliar with the area. While specific parking situations may vary, the overall ease of reaching a branch directly off an interstate makes picking up or dropping off a rental vehicle more efficient, minimizing travel time and stress for Texans.
Enterprise Rent-A-Car in Boerne, TX, provides a variety of car rental services designed to meet different customer demands. As part of Enterprise's extensive network, this location typically offers:
- Standard Daily, Weekly, and Monthly Rentals: Options for various rental durations to accommodate short trips, extended stays, or temporary vehicle needs.
- Diverse Vehicle Fleet: A wide selection of vehicle classes to suit different preferences and purposes. This generally includes:
- Economy and Compact Cars: Fuel-efficient options like a Chevrolet Malibu or Nissan Versa, ideal for solo travel or small groups.
- Midsize and Full-Size Sedans: Offering more space and comfort for families or business travelers.
- SUVs: Ranging from standard to full-size, such as a Toyota RAV4 or Chevrolet Tahoe, suitable for families, adventurers, or those needing extra cargo room.
- Minivans: For larger groups or families requiring more passenger and luggage capacity.
- Specialty Vehicles: Depending on availability, this may include premium cars or specific models for a more upscale experience.
- Pick-Up Service: Enterprise is well-known for its "We'll Pick You Up" service, subject to certain conditions and within specified hours. This can be a significant convenience for customers whose primary vehicle is out of commission or who do not have immediate transportation to the rental office.
- Insurance and Protection Products: Various options for Damage Waiver (DW) and other supplementary coverages are typically offered at the time of rental to provide peace of mind. Renters are encouraged to assess how these might complement their existing personal insurance policies.
- One-Way Rentals: For those planning to travel from Boerne to another city within Texas or even other states, one-way rental options are generally available, allowing customers to drop off the vehicle at a different Enterprise location.
- Fuel Options: Customers have choices for managing fuel, including prepaying for a full tank, refueling the vehicle themselves before return, or having Enterprise refuel it upon return (at their prevailing rates).
- Reservations and Online Booking: Customers can easily book vehicles online through the Enterprise website or mobile app, or by calling the branch directly.
The Enterprise Rent-A-Car location in Boerne, TX, presents several features and highlights that shape the customer experience:
- Accessible Location on I-10: A significant highlight is its strategic placement on the I-10 frontage road, offering excellent visibility and easy access for those traveling along this major Texas interstate. This convenience is crucial for both local residents and visitors passing through.
- Availability of Diverse Vehicle Types: Enterprise generally provides a wide selection of vehicles, from compact cars to SUVs, allowing customers to choose a vehicle that best fits their specific needs for space, fuel efficiency, or comfort. The ability to "upsize my vehicle choice" for immediate availability indicates flexibility in their fleet management to accommodate customer urgency.
- Customer Service Variability: While one customer reported "very poor customer service" at this specific location, leading them to seek help from a different branch (San Antonio), another review indicated "the service was good." This suggests that the quality of customer interaction can be inconsistent and highlights the importance of clear communication from both sides.
- Focus on Cleanliness (Aspiration): While one customer specifically mentioned a "filthy" and "smelled bad" vehicle, the positive remark from another customer that "The cars were clean" indicates an effort or intention to provide clean vehicles. Issues, when they arise, like the described "poor conditions" of a picked-up vehicle, underscore the importance of customers thoroughly inspecting their rental upon pickup and documenting any issues to avoid potential "cleaning fees at drop off," as savvy customers do.
- Fuel Policy Awareness: The note that a "vehicle wasn't full at pick up" highlights a common detail renters should verify. It's crucial for customers to confirm the fuel level at the start of their rental to ensure they are not charged for fuel they didn't use upon return, aligning with the stated fuel options.
- Professionalism at Other Branches (Indirect Highlight): The excellent service received from "Mrs. Marcy at the location at 2122 Broadway, San Antonio, TX" serves as an indirect highlight, demonstrating Enterprise's commitment to "superior customer service" across its network, even if a specific local branch might have isolated issues. This provides a fallback and reassurance that Enterprise aims for high standards.
For inquiries, reservations, or assistance with your car rental needs at the Enterprise Rent-A-Car in Boerne, TX, you can reach out directly:
Address: 31240 I-10, Boerne, TX 78006, USA
Phone: (830) 755-5009
Mobile Phone: +1 830-755-5009
It is always advisable to call ahead to confirm vehicle availability, discuss specific rental requirements, and clarify any questions regarding payment methods or vehicle condition upon pickup. Direct communication with the branch can help address concerns and ensure a smoother rental process for your time in the Texas Hill Country.
For Texans residing in Boerne and the beautiful surrounding Hill Country, Enterprise Rent-A-Car at 31240 I-10 offers a suitable and accessible option for their various car rental needs. Despite potential variations in individual experiences, its core offerings and strategic location make it a viable choice for the local community.
Firstly, the prime location directly on I-10 makes this Enterprise branch exceptionally convenient. For locals, this means easy access whether they are commuting, traveling out of town, or simply need a temporary vehicle while their car is in the shop. The accessibility from a major interstate minimizes travel time and simplifies logistics, which is a significant advantage in the expansive Texan landscape.
Secondly, Enterprise's broad fleet generally ensures that Texans can find a vehicle to suit their specific needs, from a compact car for running errands around Boerne to a larger SUV for family adventures in the Hill Country. The flexibility to "upsize" a vehicle, even if it involves a slight wait, provides options when immediate transportation is required.
While customer feedback indicates that attention to detail regarding vehicle cleanliness and customer service consistency can be areas for improvement at this specific branch, it also highlights the importance of proactive engagement from the customer's side, such as inspecting the vehicle thoroughly at pickup. Furthermore, the ability to rely on the broader Enterprise network for support, as demonstrated by the assistance received from the San Antonio branch, provides a layer of reassurance for complex situations.
Ultimately, for Texans in Boerne seeking a readily available car rental service with a range of vehicle options and the backing of a national brand, Enterprise Rent-A-Car at 31240 I-10 remains a functional choice. By understanding their policies and taking simple precautionary steps, locals can leverage this branch to ensure their transportation needs are met for everything from daily commutes to exploring the cherished natural beauty and charming towns of the Texas Hill Country.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
drivingpriceinsurancemanagerpaytruckcallteamcleanspoke
★ 5★ 4★ 3★ 2★ 1Very dissatisfied with this location, I picked up a Chevy Malibu and the vehicle was filthy, smelled bad and was in poor conditions, luckily I was able to take pictures and Mrs Marcy at the location at 2122 Broadway, San Antonio, TX 78215 helped me out to avoid those cleaning fees at drop off, she provided superior customer service, but the staff at this location has very poor customer service.
Feb 12, 2025 · Isack PintorThe cars were clean, the service was good. Had to upsize my vehicle choice or wait up to an hour to get a vehicle. I needed to leave, so I opted for a bigger vehicle. The vehicle wasn't full at pick up.
Feb 19, 2025 · REEFEnterprise rental car in Boerne TX did an excellent job getting us a clean car, ready when we arrived, with transparency of pricing. When we returned the vehicle, Simone (not sure of her spelling of name) was professional, pleasant and made returning the vehicle easy. Great job Enterprise Rental team!
May 22, 2025 · Lori BuchholzExtremely dissatisfied with the service and the tone of the employee that I called and asked for help because their minivan suddenly stopped working with Apple CarPlay. He was rude and told me there is nothing that he can do to try to fix the carplay in the car. Good thing there was a youtube video on how to reset those in GMC cars.
Jul 07, 2025 · Pierre DeujThis is fair warning - do NOT rent from this business. They will take advantage of you and lie to cover their mistakes. If you do choose to rent a vehicle and risk being held responsible for damage you didn't cause, make sure they check your vehicle and you take extensive notes and pictures that they acknowledge and sign. I was blamed for damage that I not only had proof, but witnesses, that showed I was not responsible and now I am thousands of dollars out of pocket due to their dishonesty. They never checked the vehicle before I took it, and when I mentioned I drove through a rain storm and the tires were bald (terrifying) they immediately blamed me for hail damage. I did not drive through or was close to a hail storm but I was forced to have the vehicle fixed as I was strong-armed by their business, and even though my insurance did NOT find me at fault I still have to pay my deductible. Given Boerne often gets hail storms it is probably their MO to find people to blame for damage they don't want to pay for as all their vehicles sit outside. BE AWARE. You will save money and peace of mind to make your way down to San Antonio where rental car businesses have integrity and take care of their customers.
May 28, 2025 · Ashley Braune
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