Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors in the Knoxville area of East Tennessee looking for reliable, high-quality vehicle rentals, the Enterprise Rent-A-Car location at 8314 Kingston Pike is an excellent resource. This local car rental agency is not only part of a nationally recognized brand but also proudly identifies as a women-owned business, fostering a culture of dedicated and attentive customer care right here in the community. Whether your travel needs are personal—like a weekend getaway to the Great Smoky Mountains National Park—or professional, requiring a larger van for business logistics, this branch is equipped to serve the diverse transportation requirements of the Tennessee region.
The team at the Kingston Pike branch is known for going above and beyond the standard rental experience. Customer testimonials frequently highlight the staff's commitment to problem-solving and ensuring a smooth, issue-free rental process. This local focus on client satisfaction elevates the experience, making what can often be a complex or stressful transaction feel simple and friendly. When you choose to rent here, you are choosing a local business that is deeply invested in the well-being and convenience of its customers, offering solutions with a professional and friendly demeanor.
Location and Accessibility
Conveniently situated at 8314 Kingston Pike, Knoxville, TN 37919, USA, the branch enjoys a prime location for easy access throughout Knoxville and the surrounding communities of East Tennessee. Kingston Pike is a major thoroughfare, making the agency easy to reach from various parts of the city, including nearby suburbs and major local points of interest. Its proximity to major roadways ensures a quick start to your journey, whether you're heading east toward Sevierville and Gatlinburg or west toward Nashville. This accessibility is a key factor for busy locals and travelers alike, saving precious time in your schedule.
Furthermore, the facility is designed to be welcoming to all members of the community, prioritizing ease of access. The location offers a
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Services Offered
As a full-service car and van rental agency, the Enterprise branch provides a wide array of services designed to meet virtually any travel or transport need. The comprehensive fleet is tailored for everything from brief city excursions to long-term business projects. The available rental types go far beyond basic sedans to include specialized vehicles for larger groups or heavier hauling, reinforcing its status as a reliable van rental agency in addition to a standard car rental provider. Standard rental policies, such as the availability of an after-hours drop box, provide added convenience for early-morning departures or late-night returns.
Specific offerings include:
- A diverse selection of rental vehicles, ranging from fuel-efficient economy and compact cars to spacious SUVs and full-size sedans, ensuring the right fit for every trip and budget.
- Dedicated van rental services, offering minivans and larger cargo vans, perfect for family vacations, group outings, moving needs, or commercial transport requirements in Tennessee.
- Flexible payment options, accepting major Credit cards and Debit cards, alongside modern NFC mobile payments for streamlined transactions at the counter.
- Optional protection products, such as Damage Waiver (DW), Extended Protection, Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP), allowing customers to tailor coverage to their specific peace of mind needs.
- Refueling service choices, giving the customer the option to prepay for fuel, have the agency refill the tank, or refill the tank themselves before returning the vehicle.
- The option for additional authorized drivers, with specific policies for spouses, domestic partners, and other drivers, providing flexibility for shared driving responsibilities on longer trips throughout Tennessee and beyond.
Features / Highlights
The 8314 Kingston Pike Enterprise location stands out within the Knoxville car rental market for several distinctive features. These highlights offer quantifiable benefits and reflect a business structure built around community values and customer appreciation. Recognizing and supporting those who serve, the business proudly provides special savings to a key demographic of the state's residents.
Key features of this location include:
- Identifies as women-owned, contributing to local economic diversity and providing a unique leadership perspective in the service industry.
- Offers active military discounts, recognizing and supporting the service of active-duty personnel in the Knoxville and wider Tennessee area.
- Exceptional customer service, as evidenced by positive customer reviews that mention specific staff members for their exceptional problem-solving and dedicated assistance, even when dealing with external complications like insurance issues.
- A wide variety of car and van classes available, including specialized commercial vehicles, ensuring comprehensive coverage for all personal and business transportation needs.
Contact Information
To inquire about vehicle availability, secure a reservation, or speak with a team member about your specific rental needs, prospective customers can use the following information:
Address: 8314 Kingston Pike, Knoxville, TN 37919, USA
Phone: (865) 694-8526
Mobile Phone: +1 865-694-8526
What is Worth Choosing
Choosing Enterprise Rent-A-Car at 8314 Kingston Pike is about more than just securing transportation; it's about choosing a local partner that prioritizes your experience. The combination of a convenient, accessible location on a major Knoxville corridor, a broad and well-maintained fleet of cars and vans, and a customer service culture that consistently receives high praise makes this branch a premier choice for Tennessee residents. The reported dedication of the staff, as highlighted by local reviews, demonstrates a level of personalized service—such as the commitment shown by team members Freddy and Taylor in exceptional problem-solving—that is rare and highly valued in the rental industry.
Furthermore, the ability to support a women-owned business while benefiting from national brand reliability and specialized offerings, like active military discounts, creates a compelling value proposition. For anyone in the Knoxville region needing a dependable vehicle rental, from an emergency replacement during repairs to a planned cross-state trip, this Enterprise location offers the professionalism, vehicle selection, and genuine local care that is truly worth choosing.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
8314 Kingston Pike, Knoxville, TN 37919, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I have the best experiences renting from this location. I have to rent a lot for work and if I have ever had an issue, they have gone above and beyond to make it right, with minimal time on my part. I want to give special recognition to Freddy and Taylor who have been exceptional problem solvers. Thank you!!
Sep 15, 2025 · Jonathan SharpeI had the pleasure of speaking with Taylor yesterday! My insurance adjuster was giving me issues when trying to use my rental car referral code and Taylor made the experience better than what it could’ve been. She called the adjuster over 10 times, leaving 5 voice messages. She did everything in her power to get a hold of the adjuster, which is just unheard of. Her customer service was top notch and I would HIGHLY recommend talking to her if you get the chance!
May 02, 2025 · zoey !!!Billing issue. Rental was extended 3x and the last time the payment was not submitted until 2 weeks later. Billed my bank account and overdrew my account. Also, car was not serviced at time of pick up. We had to take it to Firestone to get an oil change and 2 new tires.
Sep 05, 2025 · Jazz GI appreciate how helpful Cole and Taylor were throughout the process. Whenever the application needed any information they were there with assistance on how to get said information. They were so patient and kind with any questions I had in regards to the rental options. The process itself was made so much quicker and easier by this amazing staff!
Aug 02, 2025 · Ty WhiteMy vehicle was ready at the Knoxville (Kingston Pike) location. The staff quickly verified my info. I requested a vehicle with good gas mileage and they easily accommodated my request. The Jetta got over 40 MPG. I dropped off the vehicles after-hours and my final receipt was emailed to me within an hour of opening. All of these things make Enterprise my go-to for vehicle rentals.
Jul 20, 2025 · Keith
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