Enterprise Rent-A-Car

- 1418 Main St, Stevensville, MD 21666

For residents and visitors on Kent Island and the greater Eastern Shore, reliable local transportation is essential. The Enterprise Rent-A-Car location in Stevensville, Maryland, stands out as a convenient and community-focused solution for all your vehicle needs, whether they arise from a sudden breakdown, a planned family trip, or business travel. Enterprise has long been known for specializing in the 'home city' rental market, catering directly to consumers who require a temporary replacement vehicle, and this Stevensville branch embodies that commitment to local service.

What truly sets this particular agency apart is its recognized status as a women-owned business. This distinction not only speaks to diverse leadership but also promotes a service environment often praised for its personal touch and dedication to handling complex customer situations. In fact, despite the occasional operational hiccup—as can occur with any high-volume service—customer feedback frequently highlights the exceptional performance of individual staff members who are described as juggling high demands with effortless professionalism. This kind of focused, personal service, even from trainees, reflects the core value of putting the customer first.

Operating as both a full-service car rental agency and a van rental agency, the Stevensville location at 1418 Main St offers a diverse fleet. This means you can find everything from a fuel-efficient sedan for commuting across the Chesapeake Bay Bridge to a robust pickup truck or passenger van for larger groups or utility tasks. The agency’s focus is on providing a vehicle that is not just a rental, but a dependable temporary extension of your own vehicle to keep your life moving.

Conveniently situated in Stevensville, the Enterprise Rent-A-Car branch is ideally located for anyone in Queen Anne’s County and the surrounding Maryland areas. The address at 1418 Main St places it in an easily accessible commercial area, perfect for local pickup without the typical congestion of an airport location. This 'neighborhood' location model is a hallmark of Enterprise, designed to be there when you need a car close to home or work.

The agency ensures that all customers can access their services with ease, adhering to high standards of physical accessibility.

Key Accessibility Features:

• Wheelchair accessible entrance: Provides barrier-free access for all customers entering the facility.
• Wheelchair accessible parking lot: Dedicated parking spots ensure convenience and safety for individuals requiring accessible parking.

The Stevensville Enterprise location offers a comprehensive range of rental services designed to accommodate everything from insurance replacement rentals to leisure road trips across the Free State. Their fleet depth includes a variety of vehicle classes to meet specific space, style, or budget requirements.

Core services and rental options include:

• Standard and Luxury Car Rentals: A selection ranging from economy and compact vehicles to full-size and luxury sedans for personal or business use.
• SUV and Minivan Rentals: Ideal options for families, group travel, or hauling extra luggage, including vehicles that seat up to seven passengers.
• Van Rental Agency Services: Specializing in cargo vans, large passenger vans (up to 15 passengers, subject to specific policies), and minivans.
• Pickup Truck Rentals: Availability of various truck classes, catering to customers needing utility for home projects or light commercial hauling.
• Insurance Replacement Rentals: A core focus of the Enterprise model, providing vehicles when your personal car is in for repair following an accident or theft.
• Flexible Payment Options: Accepts Credit Cards, Debit Cards, and modern NFC Mobile Payments, ensuring a smooth financial transaction.
• Refueling Service Options: Customers can choose to pre-pay for a full tank, have the agency refill and charge them upon return, or refill the tank themselves before dropping off the vehicle.
• Optional Roadside Assistance Protection (RAP): Available for purchase for added peace of mind during the rental period.

The features of this specific Maryland location, combined with the strength of the national Enterprise brand, provide added benefits that enhance the overall customer experience. These highlights often translate into real savings and greater convenience for local Maryland drivers.

Key Highlights of this Location and Brand:

• Identifies as Women-Owned: This local agency is a recognized women-owned business, demonstrating a commitment to diversity and community leadership.
• Active Military Discounts: Offers exclusive savings, including a 5% discount off base rates for Government Leisure Travel, honoring the service of active-duty military, veterans, and their families.
• Extensive Fleet Variety: Provides a deep selection of vehicle types, allowing customers to rent the exact size and style of vehicle they need, from economy cars to specialty AWD and 4x4 vehicles.
• After-Hours Return Availability: Allows customers to drop off their rental vehicle outside of business hours using a secure key drop box (note: the customer remains responsible for the vehicle until the branch opens).
• Enterprise Plus Loyalty Program: Free membership offers benefits such as faster reservations, greater control over rentals, and the ability to earn points toward free rental days.
• Damage Waiver (DW) and Personal Effects Coverage (PEC) Options: Offered at the time of rental for those looking to secure protection beyond their personal insurance coverage.

For making new reservations, checking on vehicle availability, or managing an existing rental, please use the following contact details for the Stevensville, MD branch:

Address: 1418 Main St, Stevensville, MD 21666, USA

Phone: (410) 604-6154

Mobile Phone: +1 410-604-6154

Choosing Enterprise Rent-A-Car in Stevensville, MD, particularly for local Maryland users, is a choice rooted in reliability and the convenience of a neighborhood location. This branch’s commitment to service is evident in the proactive, impressive work of dedicated employees, who, as one customer attested, can manage a chaotic Friday afternoon with calm efficiency. This high-touch, human element is especially valuable when you are dealing with a stressful, last-minute need like a sudden car breakdown.

While the customer feedback also brings to light areas where operational consistency could be improved—such as vehicle cleanliness or logistical hiccups in securing a specific vehicle type like a pickup truck—the fact that corporate and local management proactively engage to provide resolutions, such as a 50% refund on an unsatisfactory rental, indicates a fundamental commitment to rectifying mistakes and honoring customer experience. For Marylanders, this is an important assurance of accountability.

Furthermore, the agency’s recognition as a women-owned business, coupled with the benefit of active military discounts, positions it as a supportive and community-minded option on the Eastern Shore. The convenience of its Main Street location, its capacity as a van rental agency, and the acceptance of modern payment methods like NFC mobile payments, all contribute to a contemporary, stress-reducing rental process. When you need a trustworthy, accessible, and supportive rental partner on Kent Island, this Enterprise branch on Main Street offers a compelling blend of resources and personal service.

Enterprise Rent-A-Car

1418 Main St, Stevensville, MD 21666, USA