Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Hello, Texans! Navigating our vibrant state, from the bustling cityscapes to the serene countryside, often requires reliable transportation. Whether you're a local in Richardson needing a temporary vehicle for a business trip, your car is in the shop, or you're planning a family adventure across Texas, a dependable car rental service is a crucial resource. For those located in the heart of Richardson, Enterprise Rent-A-Car at 410 N Central Expy, Richardson, TX, stands as a prominent option for all your vehicle rental needs. This article is specifically designed for you, the local user, to provide a clear, engaging, and factual overview of what this particular Enterprise location offers, helping you make an informed decision for your next rental.
Enterprise Rent-A-Car is a globally recognized brand, known for its extensive network and a strong emphasis on serving local communities. This Richardson branch is no exception, aiming to cater to a diverse clientele with a wide array of vehicle options and services. While customer experiences can vary, as highlighted in the provided reviews, the company generally strives to offer convenience, a broad selection of vehicles, and professional service. We understand that for local users in Texas, efficiency, vehicle quality, and transparent dealings are key considerations when choosing a rental provider. In this article, we will delve into the location's accessibility, the range of services offered, key features, and how you can connect with this branch.
The Enterprise Rent-A-Car branch is conveniently located at 410 N Central Expy, Richardson, TX 75080, USA. This address places it directly on North Central Expressway (US 75), one of the primary north-south arteries in the Dallas-Fort Worth metroplex. For anyone in Richardson and the surrounding areas, this location offers exceptional accessibility. Its direct frontage on a major highway makes it incredibly easy to reach from virtually any part of Richardson, as well as neighboring cities like Plano, Dallas, and Garland.
The ease of access is a significant advantage for customers. Whether you're driving your own vehicle to pick up a rental, or utilizing a ride-sharing service, the location on N Central Expy ensures a straightforward journey. While the location itself is highly accessible by car, public transportation options, like DART (Dallas Area Rapid Transit) light rail and bus services, may also provide connections within reasonable distance, requiring a short walk or transfer. However, for the typical Texan, driving directly to the branch is often the most practical and convenient method. The proximity to major commercial areas and residential neighborhoods further enhances its suitability for local users.
Enterprise Rent-A-Car at 410 N Central Expy in Richardson provides a comprehensive range of vehicle rental services designed to meet various needs, from personal travel to business requirements:
- Diverse Vehicle Fleet: Customers can choose from a wide selection of vehicles, including fuel-efficient economy and compact cars for urban driving or short trips, comfortable mid-size and full-size sedans for everyday use, and spacious SUVs (ranging from standard to full-size) and minivans for families or groups. They also offer pickup trucks and cargo vans for moving or larger hauling needs.
- Short-Term and Long-Term Rentals: Whether you require a vehicle for a single day, a weekend getaway, a week-long vacation, or an extended period (e.g., during vehicle repairs or for business projects), this branch typically offers flexible rental durations.
- Insurance Replacement Rentals: A common service is providing replacement vehicles for customers whose cars are undergoing repairs after an accident, often working directly with insurance companies for billing and streamlined processes.
- Business Rental Programs: For companies and frequent business travelers, Enterprise offers customized rental programs designed to provide competitive rates, simplified billing, and dedicated support.
- Optional Add-Ons: To enhance the rental experience, customers can typically add options such as GPS navigation systems, child safety seats (infant, toddler, booster), and various protection plans (like Damage Waiver for peace of mind).
- Fueling Options: Enterprise provides different fueling options at return, including prepaying for fuel, having Enterprise refuel the vehicle, or allowing the renter to refuel before returning.
- Additional Drivers: The branch accommodates additional authorized drivers, with specific policies and potential daily charges, though a spouse or domestic partner meeting requirements is often authorized at no additional charge on credit card rentals.
- Professional and Patient Staff: As noted in a positive customer review, the branch demonstrates a capacity for "patience and professional" handling of customers, even when busy or dealing with "delicate situations." This suggests a commitment to maintaining a calm and helpful environment.
- Accessibility: Its prime location on N Central Expy is a major highlight, offering unparalleled convenience for locals in Richardson and surrounding areas.
- Wide Selection: Enterprise's core strength is its diverse fleet, ensuring that customers have choices to match their specific needs, from compact cars for solo commutes to larger vehicles for family road trips across Texas.
- Brand Reputation: As part of a global leader in car rental, this branch benefits from established operational standards, comprehensive vehicle maintenance protocols (including the Complete Clean Pledge), and a vast support network.
- Online Booking & Management: Customers can easily make and manage reservations through Enterprise's website or mobile app, streamlining the rental process.
- Roadside Assistance: Enterprise offers 24/7 roadside assistance for mechanical issues with the rental vehicle, providing an important layer of security during your travels.
It is important to acknowledge the contrasting customer experiences highlighted in the reviews. While one praises "exceptional service" and patience, the other describes a "horrific experience" involving alleged pre-existing damage and unprofessional staff behavior. This indicates that while the branch aims for high standards, individual interactions can vary. Enterprise's official policy on pre-existing damage generally involves documenting vehicle condition at pickup; customers are strongly advised to inspect the vehicle thoroughly and ensure all pre-existing damage is noted and acknowledged by the agent before driving off to avoid future disputes.
For any inquiries, reservations, or direct assistance with Enterprise Rent-A-Car at this Richardson location, please use the following contact details:
Address: 410 N Central Expy, Richardson, TX 75080, USA
Phone: (972) 479-9518
Mobile Phone: +1 972-479-9518
For Texans residing in Richardson and the surrounding North Dallas communities, Enterprise Rent-A-Car at 410 N Central Expy offers a highly suitable and strategically located solution for their car rental needs. Its prime position directly on North Central Expressway makes it exceptionally easy to access from various parts of the metroplex, providing a significant convenience for busy locals. The wide range of vehicles available, from economical sedans for daily commutes to spacious SUVs for family adventures or business trips across Texas, ensures that the branch can cater to virtually any transportation requirement.
While some customer experiences have faced challenges, particularly concerning vehicle condition documentation and dispute resolution, the positive feedback highlights instances of professional, patient, and excellent customer service. This suggests that the branch, when operating optimally, strives to deliver a quality experience. For local users, the benefits of a large, well-established brand like Enterprise include reliable vehicle maintenance, a professional booking system, and readily available roadside assistance. It is always prudent for customers to thoroughly inspect their rental vehicle and ensure all conditions are documented. For Richardson residents seeking a convenient, accessible, and generally well-equipped car rental service for their journeys within and beyond Texas, Enterprise at 410 N Central Expy remains a prominent and often reliable choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
410 N Central Expy, Richardson, TX 75080, USA
Enterprise Rent-A-Car Reviews
pick upcallefficienthailsalesmorningnamepolite30 minutesdealership
★ 5★ 4★ 3★ 2★ 1I had an absolutely horrific experience with Enterprise Rent-A-Car, and I feel compelled to warn others about their appalling customer service and questionable business ethics. I rented a vehicle and was later accused of causing $3,192.50 worth of hail damage—damage that was clearly present before I even took possession of the car. Despite pointing this out to the agent at the time of rental and being reassured that it was documented in their system, I was still blamed for it.When I attempted to dispute this outrageous charge, I was met with nothing but hostility and condescension from their representative, Jack (or Deck). Instead of investigating the matter properly or even pretending to care about resolving my concerns, he dismissed me entirely, accused me of being at fault, and repeatedly deflected responsibility. To add insult to injury, he admitted to "having fun" during our conversation—a deeply unprofessional and disrespectful remark that highlights the lack of seriousness with which Enterprise treats its customers.This company’s failure to properly document the vehicle's condition, coupled with their aggressive pursuit of baseless charges, is nothing short of fraudulent behavior. It’s clear that their priority is not customer satisfaction but squeezing as much money as possible out of their renters, even when it means blaming customers for damages they didn’t cause.I am disgusted by the way I was treated and how this situation was handled. Enterprise has shown me that they do not value honesty, fairness, or even basic decency in their dealings with customers. I will never rent from them again, and I strongly urge others to think twice before doing so. If you value your time, money, and peace of mind, avoid Enterprise Rent-A-Car at all costs.
Apr 16, 2025 · Sulieman AlhazamaI rarely rent cars, so I wasn’t looking forward to the process. I was so happy with the service I received. I arrived Friday right before closing and they were busy. Despite this, they were patient and professional with each customer. I witnessed two of the associates handling “delicate situations” and they handled them with patience and grace. They answered all of the customers many questions very professionally. I was very impressed. Especially with the Assiciate that helped me. (His first name started with a J). This location is a distance from my home, but I’ll return if I ever need another car. Thanks for exceptional service.
Apr 26, 2025 · LaNell Ledbetter-MeeksI was provided service here on March 2, 2025 and my experience was EXCEPTIONAL. Unfortunately BUT FORTUNATELY, the previous day, I had encountered a poor experience with one of Enterprise’s rental car company competitors that led me to booking a rental with Enterprise. And I’m SO grateful to God that I did. The customer service here at the Richardson location was TOP-NOTCH. Yes, their inventory was low on that day. HOWEVER, NAS (the Enterprise associate that serviced me) went ABOVE AND BEYOND to ensure that I had a vehicle that I felt safe and comfortable driving for travel. He was VERY much accommodating to the clientele present. He phoned their other store locations to secure vehicles there for rental for us who had pre-booked, and even provided shuttle for us to their other store location. (There were 3 of us at the time waiting for reserved vehicles). Unfortunately, the vehicle that was said to be available for me at their other store location was not, due to a mechanical concern. However, NAS ensured me that he would not give up and that he would indeed find a vehicle for me. And that is EXACTLY what he did. He was very much so accommodating, and I would recommend he and this location for your vehicle rental needs.
Mar 16, 2025 · Lady EstherThe Enterprise representative never resolved the issue. I picked up the car on Sunday and returned it Monday night, but since there was no overnight drop box, I had to come back Tuesday morning to drop off the key—less than 48 hours after picking up the car. Despite this, I was charged for three full days. The representative told me it was company policy. I will let my credit card company know about this
Jun 03, 2025 · Vuong PhamI was in a car collision last week and when I needed a rental while my car was getting fixed, the manager at the repair shop had an employee drive me to enterprise and they really did a great job fixing me up. I just returned the car this morning and they even gave me a ride back to the repair shop so I can pick up my car. I really appreciate them doing everything to make this experience seamless and smooth.
May 31, 2025 · Rose Queen
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