Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Aurora, Illinois, and the surrounding Fox Valley communities, having access to reliable transportation is a fundamental need, whether for daily commutes, weekend adventures, or navigating unforeseen vehicle repairs. When your own car is out of commission, you're hosting out-of-town guests, or you simply need a different type of vehicle for a specific task, a dependable car rental service becomes invaluable. Enterprise Rent-A-Car at 4000 Ogden Ave in Aurora stands as a well-known and generally accessible option for fulfilling these diverse mobility requirements right here in our local community.
Enterprise is a name synonymous with rental cars across the United States, and their local branches often strive to provide a convenient and comprehensive service experience. In a bustling area like Aurora, which serves as a significant economic and residential hub in Illinois, having a familiar and widely available car rental option can simplify travel logistics immensely. Whether you're looking for an economy car for quick errands, a spacious SUV for a family trip, or even a moving truck, Enterprise aims to offer a solution. Their presence on Ogden Avenue means that a wide range of vehicle options are just a short drive away for many in the community, ready to bridge any transportation gap you might encounter.
Enterprise Rent-A-Car is conveniently located at 4000 Ogden Ave, Aurora, IL 60504, USA. This address places the branch in a highly accessible area within Aurora, benefiting from its position on Ogden Avenue, a major east-west thoroughfare. Ogden Avenue (US-34) provides direct access from various parts of Aurora, as well as easy connections to neighboring towns such as Naperville, Oswego, Montgomery, and Lisle.
The location offers straightforward access for both pick-ups and drop-offs, typically featuring ample parking for customer convenience. Its proximity to other commercial establishments and residential areas makes it a practical choice for locals who need a rental without venturing far from their daily routines. Furthermore, being on a well-known main road facilitates easy navigation, reducing potential stress associated with finding the rental office. This strategic placement helps ensure that Enterprise at 4000 Ogden Ave is a convenient and viable option for the transportation needs of many in the Illinois community.
Enterprise Rent-A-Car offers a broad spectrum of rental services designed to cater to various personal and business transportation needs. The Aurora Ogden Ave location, as part of the wider Enterprise network, provides:
Diverse Vehicle Fleet: Customers can choose from a wide range of vehicle classes, including fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, spacious SUVs (including large SUVs like Suburbans), minivans, and even pickup trucks. Luxury vehicles and specialized cars may also be available depending on the location and inventory.
Daily, Weekly, and Monthly Rentals: Flexible rental periods are available, accommodating short-term needs for a day or a weekend, as well as extended rentals for weeks or even months, ideal for long-term projects or insurance replacements.
After-Hours Return: For added convenience, this location offers an after-hours return service, allowing customers to drop off vehicles outside of regular business hours by parking and leaving keys in a secure drop box.
Damage Waiver (DW) Options: Customers are offered the option to purchase a Damage Waiver (DW) to reduce or waive their responsibility for damage to the rental vehicle, providing peace of mind.
Additional Driver Options: Policies allow for additional authorized drivers, such as a spouse or domestic partner, often at no extra charge, with other authorized drivers subject to a daily fee and meeting requirements.
Refueling Options: Customers have choices for how to handle fuel: prepay for a full tank, have Enterprise refuel (with a service charge), or refill the tank themselves before returning.
Cross-Border Travel: Most vehicles rented in the US can be driven throughout the US and Canada, though certain specialty vehicles may have restrictions.
Online Reservations and Check-in: The ability to easily book and manage reservations online streamlines the rental process, potentially allowing for quicker pick-up.
Accessory Rentals: Options such as GPS navigation systems and child safety seats may be available for rent to enhance the travel experience.
Enterprise Rent-A-Car, particularly the Aurora Ogden Ave branch, generally strives to offer a service that combines convenience with reliability, though customer experiences can vary. Key highlights often associated with Enterprise, and specifically noted in positive reviews for this location, include:
Customer-Focused Management: As highlighted in a positive review, the manager, Chris, at this location went "above and beyond with his communication and customer service." This demonstrates a commitment to resolving issues and ensuring a smooth process for many customers.
Efficient and Polite Staff: Positive feedback mentions the check-in team being "very polite and happy," keeping things "very simple and easy" from booking to pick-up and drop-off. This indicates a focus on a streamlined and pleasant customer interaction.
Vehicle Availability and Accuracy: While one review noted an issue, another praised receiving "exactly what I booked a large SUV AWD (Suburban)," suggesting that when vehicles are available and allocated correctly, customers are satisfied with getting their desired type of vehicle.
Extensive Network: As a large national brand, Enterprise benefits from a vast network of locations, which can be advantageous for one-way rentals or finding alternative pick-up/drop-off points if needed.
Comprehensive Policies: Enterprise provides detailed rental policies covering age requirements, driver's license criteria, damage waivers, and more, aiming for transparency in the rental agreement.
Reputation for Customer Service Training: Enterprise is widely recognized for its strong emphasis on customer service training for its employees, aiming to provide a positive experience.
For those in Aurora, Illinois, and the surrounding areas needing a rental vehicle, here is the direct contact information for Enterprise Rent-A-Car on Ogden Ave:
Address: 4000 Ogden Ave, Aurora, IL 60504, USA
Phone: (630) 820-4511
Mobile Phone: +1 630-820-4511
It is always advisable to call the branch directly for the most current information on vehicle availability, specific rental requirements, and to confirm your reservation details. Their website also offers extensive FAQs and online booking tools.
For residents of Aurora, Illinois, and the broader western Chicago suburbs, Enterprise Rent-A-Car at 4000 Ogden Ave serves as a generally suitable and readily accessible option for a wide array of car rental needs. Its strategic location on a major thoroughfare makes it convenient for quick pick-ups and drop-offs, integrating seamlessly into daily routines.
While individual experiences can vary, the branch's potential for excellent customer service, as exemplified by positive feedback for its manager, Chris, highlights its capacity to provide a smooth and accommodating rental process. The extensive fleet, ranging from economical sedans to spacious SUVs, ensures that locals can find a vehicle to suit almost any purpose, whether it's an insurance replacement, a family vacation, or extra transport for guests. For those in Illinois seeking a familiar brand with a wide selection of vehicles and a local presence committed to customer satisfaction, Enterprise on Ogden Ave in Aurora stands as a valuable resource for reliable mobility.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricemanagerSUVsalespaycar dealergentlemanselectionwashmouth
★ 5★ 4★ 3★ 2★ 1So long story short accident happened geico gave me a rental for this location. My DL hasn’t come into the mail yet so I get it I do IL sucks and my wife who was involved in the accident and can’t drive right now I had to get her in to sign. Couldn’t do it that day (Wednesday) I was told the van would be there for me tomorrow when I could get my wife in so we come back the next day for them to tell me the van o needed got loaned out and they can only hold vehicles for 2-3 hours before it’s given up. Mind you I was looking at the van sitting parked on location. So now they need me to take more time and said I can come back the next couple days and they can get me a van that they promised and had on site in the parking lot. This really left a bad taste in my mouth and this is the second time I’ve had to deal with enterprise and both time I’ve had nothing but problems.
Jun 12, 2025 · Christopher LoydHad a great experience with staff and rental process at this location. Chris (manager) went above and beyond with his communication and customer service. He was responsive and the vehicle i received was exactly what i booked a large SUV AWD (Suburban). His team that checked me in were also very polite and happy. They kept things very simple and easy - everything from booking, pickup and drop off. Thank you for making the travel logistics of my vacation painless.
Jun 19, 2024 · S VStaff went way beyond. Allowed us to return the rental to a different Enterprise facility in a different state after we drove the car to pick up our new car after an unfortunate accident). Would recommend Enterprise again and again!
May 01, 2025 · Shawn KennedyThe staff at the Enterprise location on Ogden Ave. in Aurora was very helpful in getting me set up in a rental car. Also, they helped to locate a parking sticker that I had left in the vehicle when I returned the car. Thanks so much!
Mar 04, 2025 · Joseph TraheyBest experience I’ve had renting a car thanks to the area manager Eric. Dylan was also a lot of help. Easily the best location in the Chicagoland area, definitely recommend.
Feb 25, 2025 · Richard Larson
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