Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Introduce
For Southern Indiana residents and visitors navigating the beautiful but geographically diverse region around Bedford, reliable and convenient transportation is essential. The Enterprise Rent-A-Car branch located on 16th Street in Bedford, IN, stands as a strong local resource for all your temporary vehicle needs, whether you're traveling for business, pleasure, or necessity.
As a dual-purpose Car Rental Agency and Van Rental Agency, this location offers a broad spectrum of vehicles to serve the local community. From small, fuel-efficient economy cars perfect for a quick trip to Bloomington or Indianapolis, to spacious minivans and full-size passenger vans necessary for group outings or family vacations, Enterprise aims to match the right vehicle to your journey.
A significant highlight of this particular branch, one that often resonates with the Hoosier community, is its identification as a women-owned business. This distinction speaks to local entrepreneurship and a dedication to community involvement, adding a personal, local touch to a globally recognized brand. Furthermore, the branch is dedicated to customer service excellence, a quality frequently praised by loyal patrons who highlight the staff's willingness to "go above and beyond to assist their customers," noting specific team members for their "amazing impression."
However, potential customers should be aware that, as with any high-demand service, logistical challenges can arise. While the team often earns five-star praise for their efforts, isolated incidents, such as vehicle condition disputes, occasionally occur. Enterprise policy on the condition and readiness of every vehicle is generally stringent, and customers should always feel comfortable discussing any concerns directly with the on-site staff, who are typically focused on finding acceptable solutions for local travelers.
The combined promise of a diverse, maintained fleet, accessibility features, and a commitment to customer service makes this Bedford location a vital component of the local transportation network for Indiana residents.
The Enterprise Rent-A-Car location is strategically situated on a key roadway in Bedford, providing ease of access for customers throughout Lawrence County and surrounding Southern Indiana areas. Being located on 16th Street, it is easily reachable from major routes, making vehicle pickup and return a straightforward task whether you are a local resident or arriving from nearby cities like Bloomington or Seymour.
The full street address for this essential Indiana car rental hub is:
2200 16th St, Bedford, IN 47421, USA
Recognizing the diverse needs of the Indiana community, this branch has invested in features to ensure a welcoming experience for everyone. Key accessibility highlights include:
- Wheelchair Accessible Entrance: The facility has an entrance designed to accommodate all customers, ensuring smooth entry and exit from the office.
- Wheelchair Accessible Parking Lot: Dedicated, properly marked parking spaces are provided to ensure convenient and safe access right near the entrance for individuals with mobility challenges.
These features reflect Enterprise's broader commitment to serving all members of the Bedford and Southern Indiana populace.
As a comprehensive local car and van rental agency, the Bedford Enterprise branch provides a full suite of services tailored to meet various Indiana travel needs.
- Diverse Vehicle Rentals: Offering a wide-ranging fleet that typically includes:
- Economy and Compact Cars for the budget-conscious and solo traveler.
- Mid-size and Full-size Sedans for comfortable family and business travel.
- SUVs for Indiana's varied terrain and extra storage needs.
- Minivans and Passenger Vans (including 12- and 15-passenger options) for group transport, school events, or large family trips.
- Pickup Trucks and Cargo Vans, catering to DIY projects, moving needs, or commercial purposes.
- Customer Pickup Service: Enterprise is renowned for its complimentary 'We’ll Pick You Up' service, though this is subject to location policies, hours of availability, and distance limitations, making it imperative for customers to call ahead to arrange this service.
- One-Way Rentals: Options for picking up a vehicle in Bedford and dropping it off at another Enterprise location, facilitating longer trips across Indiana or the country (subject to availability and fees).
- Protection Products: Offering various protection and coverage options, such as Damage Waiver (DW), to provide renters with peace of mind during their rental period.
- Long-Term Rental Options: Providing flexible options for extended car rental needs, which can be ideal for long business assignments or when a personal vehicle is undergoing extensive repairs.
The Enterprise Rent-A-Car in Bedford stands out in the Indiana market due to several distinct operational and community-focused highlights.
- Identifies as Women-Owned: This designation signals a commitment to diversity in business leadership and offers a unique local connection to the Bedford and Lawrence County communities.
- Active Military Discounts: Acknowledging the sacrifice of service members, this location provides discounted rates for active military personnel and veterans, often in partnership with organizations like USAA and VFW.
- Excellent Customer Service Track Record: Numerous positive customer reviews specifically praise the local team (mentioning staff by name like Emily, Franz, and David) for delivering exceptional, attentive, and professional service, which can dramatically enhance the rental experience.
- Flexible Payment Methods: To ensure convenience for all Indiana customers, the agency accepts:
- Major Credit Cards
- Debit Cards (with specific terms and conditions often applying)
- NFC Mobile Payments (like Apple Pay and Google Pay), enabling quick and secure transactions.
- ADA Compliance: The guaranteed presence of a Wheelchair Accessible Entrance and Parking Lot ensures the location is fully functional for all customers, reinforcing its commitment to accessibility.
- Commitment to Vehicle Readiness: While occasional issues can arise, the Enterprise brand globally is known for the Complete Clean Pledge, which involves strict cleaning protocols and a focus on maintaining a modern, safe, and well-kept fleet for renters.
For making a reservation, confirming vehicle availability, or arranging a pickup, the Bedford Enterprise team can be reached using the contact details below. It is always recommended that customers call the local branch directly for the most current information, especially concerning vehicle-specific requests or service hours, which can fluctuate.
Address: 2200 16th St, Bedford, IN 47421, USA
Phone: (812) 275-2466
Mobile Phone: +1 812-275-2466
Typical operational hours for neighborhood locations generally run from Monday through Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 12:00 PM, though customers must verify these hours before visiting, as they can change seasonally or for holidays. Note that this location does not typically offer after-hours return services.
For individuals and families in Southern Indiana, Enterprise Rent-A-Car in Bedford is an excellent choice, primarily due to the exceptional service culture cultivated by the local team. The overwhelmingly positive customer feedback, specifically highlighting individual employees who "go above and beyond," suggests a consistently friendly, professional, and customer-centric experience that transcends the transactional nature of renting a vehicle. This level of dedication is highly valued in the local Indiana community.
Furthermore, the practical benefits—such as the full spectrum of available vehicles, ranging from small cars to large passenger and cargo vans, and the invaluable peace of mind offered by the "We’ll Pick You Up" service (where available)—make the rental process significantly more convenient for those who need a car while theirs is in the shop.
The unique local designation as a women-owned business, combined with the provision of active military discounts and robust ADA accessibility features, shows a branch deeply invested in community values and inclusive service.
While the occasional isolated negative experience is possible in any customer-facing industry—like the review mentioning a vehicle issue—the overall trend indicates that the staff typically makes every effort to rectify concerns and ensure customer satisfaction. For Bedford, IN, locals and those traveling to the area, choosing this Enterprise location means partnering with a nationally backed brand that operates with a highly praised, localized, and customer-focused approach. Renters are encouraged to communicate any vehicle or reservation concerns clearly upon arrival to allow the professional team the opportunity to deliver the high-quality experience they are known for.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricepick uppayhappyvanchoiceneedstirediscountSUV
★ 5★ 4★ 3★ 2★ 1I almost never leave negative feedback but this is the rare occasion when I have no choice... I would highly recommend going the extra distance to any other Enterprise location. I went in with a reservation for a vehicle and they tried to put me in a car that had a warning light for tire pressure. When I said I was not comfortable driving across the state with a car that could have a potential problem with the tires he basically said there was nothing he was going to do to help me other than put air in the tires. There were other vehicles available to rent and I was even willing to pay an upgrade for a larger or better vehicle but he would not move on making me drive a vehicle with a check engine light
Aug 18, 2025 · Sam BunjanI travel for work on a regular basis and choose this location to get my rentals every chance I get. Key word, CHOOSE. Everyone at this branch goes above and beyond to assist their customers, and they do so with a smile. Delivering quality customer service is no easy feat, so it is very appreciated to receive it from this entire team. Emily, Franz, and David in particular have left an amazing impression. Thanks for everything and stay awesome!
May 30, 2025 · William KellWe recently rented a van from enterprise in Bedford Indiana and it was the best experience I've ever had renting a car. Our associate was sweet as pie and she made the whole process so quick and easy..I was honestly shocked at how smooth it went. It was also the cheapest rate of any other enterprise. Considerably cheaper..it was a bit of a drive to pick it up from my location but I'm so happy I chose to do it anyway..best experience ever and I will choose them again when renting.
Apr 29, 2025 · Brenda SullivanPlaced a reservation for a minivan before a road trip two weeks ahead of reservation. They called 4 days before the reservation to confirm we still wanted it, which I confirmed. Showed up the day of the reservation and they did not have the van. They informed me that the person with the van had extended their use of the van. The local employees, despite calling me to confirm, did not call me to let me know they a) allowed the customer to extend their use despite my confirmed reservation, and b) did not call me a save me a trip to their business to let me know they did not have my confirmed vehicle. Ruined our road trip. What service are you providing if you aren’t allowing people to confirm and pay for an agreed upon vehicle for an agreed upon time? Never using them again.
Jun 28, 2025 · Selena TerrellOur enterprise experience was great. People were very polite and courteous upgraded our vehicle because they didn’t have the right one and it was nice. We use them again.
Jul 03, 2025 · Tina Eisenmenger
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