Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors in Palm Springs, California, reliable and convenient transportation is often a top priority. Whether your car is in the shop, you're planning a weekend getaway to explore the stunning desert landscape, or you need a versatile vehicle for business, a local car rental service can make all the difference. This article focuses on Enterprise Rent-A-Car, located at 4041 Airport Center Dr in Palm Springs, offering a detailed overview of what makes this particular branch a suitable choice for your car rental needs.
Palm Springs is a vibrant and dynamic city, a popular destination for leisure and business alike. While the Palm Springs International Airport (PSP) offers direct car rental options, Enterprise also maintains this strategically located "home city" branch near the airport, catering to those who might prefer a non-terminal pick-up or those residing in the surrounding communities of the Coachella Valley. Enterprise is renowned for its customer-centric approach and extensive network, striving to provide practical and friendly solutions for everyday car rental requirements.
This guide aims to be a clear, engaging, and informative resource for users in the California region, particularly those in Palm Springs and the broader desert cities, looking for flexible and reliable car rental options. We will explore the branch's location, the services it provides, its distinguishing features, and ultimately, why it stands out for local users.
Enterprise Rent-A-Car at 4041 Airport Center Dr, Palm Springs, CA 92264, USA, is strategically positioned for convenient access. While not directly inside the Palm Springs International Airport (PSP) terminal, it is located very close to the airport, often referred to as a "non-airport" or "off-airport" branch. This proximity is a significant advantage, allowing for easy access for both air travelers and local residents.
Airport Center Drive is just off Tahquitz Canyon Way, which provides direct access to the airport and connects to major roads leading throughout Palm Springs and the greater Coachella Valley. This includes quick routes to downtown Palm Springs, various resorts, and major thoroughfares like State Route 111 and the I-10 freeway. For customers flying into PSP, a short taxi or ride-share might be needed, or it's advisable to call the branch to inquire about potential pick-up services, as some non-airport locations offer this for local customers.
The location's accessibility makes it a practical choice for those who want to avoid the potential queues and higher prices often associated with on-airport rental counters, while still being extremely close to the airport for convenience. For locals, it's a straightforward drive from most neighborhoods in Palm Springs and nearby cities.
Enterprise Rent-A-Car at 4041 Airport Center Dr offers a comprehensive array of services designed to meet a wide range of rental needs. These typically include:
- Diverse Vehicle Fleet: Customers can choose from a broad selection of vehicles, including economy cars for cost-effective travel, compact and mid-size sedans for general use, full-size sedans for enhanced comfort, and a variety of SUVs (e.g., Nissan Rogue, Chevrolet Equinox, Tahoe) and minivans for families or groups needing more space. Luxury and specialty vehicles, like convertibles (e.g., Ford Mustang Convertible), may also be available for those looking to add extra flair to their Palm Springs experience.
- Temporary Vehicle Replacement: Enterprise specializes in providing rental vehicles for customers whose cars are being repaired due to accidents or mechanical issues. They often work directly with insurance companies, simplifying the process for customers.
- Short-Term and Long-Term Rentals: Flexible rental durations are available, from daily and weekend rentals to weekly and monthly options, accommodating both short visits and extended stays.
- Business Rental Programs: Customized solutions for corporate clients, offering preferred rates and services for business travel and operational needs.
- Optional Add-ons: Enhancements such as GPS navigation systems, child safety seats (infant, toddler, booster), and satellite radio are typically available to customize the rental experience.
- Protection Products: Various protection options like Damage Waiver (DW), Supplemental Liability Insurance (SLI), and Personal Accident Insurance (PAI) are offered to provide peace of mind during the rental period.
- Fuel Purchase Options: Customers generally have choices regarding fuel, including pre-paying for a full tank, having Enterprise refuel the vehicle upon return (with a service charge), or refilling it themselves.
- One-Way Rentals: The flexibility to pick up a car at this Palm Springs location and return it to another Enterprise branch, whether elsewhere in California or across the U.S.
This particular Enterprise Rent-A-Car branch in Palm Springs has garnered attention for several key features and highlights, as reflected in customer feedback:
- Customer Service Focus: Despite some challenges mentioned in reviews, positive feedback highlights amicable management and instances of excellent service, particularly from individuals who go above and beyond, like Anthony in one review. This suggests a commitment to resolving issues and ensuring customer satisfaction.
- Broad Vehicle Selection: The availability of a wide range of vehicles, including SUVs, ensures that customers can find a car that suits their specific needs and preferences.
- Convenient Location: Being near the Palm Springs International Airport, while not directly on-site, offers a balance of airport proximity and potentially less congestion than terminal locations.
- Established Brand Reputation: Enterprise is a globally recognized and trusted brand, known for its extensive network and generally reliable service, which can instill confidence in renters.
- Enterprise Plus Program: Loyal customers can benefit from the Enterprise Plus loyalty program, which offers expedited service and the opportunity to earn points for free rental days.
- Operational Hours: The branch typically operates Monday to Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays. These hours cater to standard weekday and weekend rental needs.
For reservations, inquiries, or assistance, you can contact Enterprise Rent-A-Car at 4041 Airport Center Dr, Palm Springs, using the following details:
- Address: 4041 Airport Center Dr, Palm Springs, CA 92264, USA
- Phone: (760) 327-2699
- Mobile Phone: +1 760-327-2699
For residents of Palm Springs and the surrounding Coachella Valley, Enterprise Rent-A-Car at 4041 Airport Center Dr presents a highly suitable and flexible car rental option. Its location, just a stone's throw from Palm Springs International Airport, offers superb convenience for local pick-ups and returns, bypassing the potential complexities of airport terminal congestion. Whether your personal vehicle is temporarily out of commission, you need extra transportation for family visiting from out of state, or you're planning a local excursion to attractions like the Living Desert Zoo and Gardens or the numerous golf courses, this Enterprise branch is well-positioned to serve your needs.
The positive customer experiences, highlighting amicable management and helpful staff like Anthony, underscore Enterprise's commitment to customer satisfaction and problem resolution. While some past issues regarding reservation handling due to flight delays have been noted, the overall sentiment often points to a dedicated team working to ensure a smooth rental process. The wide selection of vehicles, combined with the reliability of a major brand like Enterprise, makes this a go-to choice for dependable, local car rental solutions in Palm Springs. It provides the freedom and flexibility essential for navigating the desert and enjoying all that Southern California has to offer.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4041 Airport Center Dr, Palm Springs, CA 92264, USA
Enterprise Rent-A-Car Reviews
airportmanagerpickupdiscountSUVvancredit cardemployeeschecking30 minutes
★ 5★ 4★ 3★ 2★ 1I used to rent Enterprise frequently when traveling for business, rarely now. Yet I checked and received a good rate for 6 day rental. I choose a Nissan Rogue which was not to a good fit for someone who was accustomed to driving sedans and vans.Management was amicable with cancellationand I am satisfied with financial resolution. Kudos to Anthony.
Jun 21, 2025 · Diane EvansTERRIBLE!! Our reservation was CANCELLED because we were 7 minutes late (we didn’t even know you needed to be there within 30 min of your booking) due to flight delay. We were told this location doesn’t monitor flight arrivals even though we were asked our flight # on booking. We were told we had to wait 3 hours before they would know if they had a car for us (maybe not). Seriously! Another lady had her reservation cancelled and she was well before her stated arrival time for her booking. She had a good rental rate. We rented through Costco Travel and had a good rate. Is Enterprise scamming those who book at a lower rate when car availability is low?? It seems like it. We found another last minute rental in Cathedral City but are paying over $300US more. We have always had such great experience from renting at this location so we were shocked at this entire situation. Staff wasn’t helpful or sympathetic. Not a great way to start a vacation.
Feb 11, 2025 · NancyWORST RENTAL CAR EXPERIENCE EVER- PLEASE READ BEFORE BOOKING A CAR HERE. My parents, 73 & 82 y/o booked a car here for their trip to visit us in La Quinta for several days and then road trip up to San Francisco. I called that morning to check on what to expect when they arrived to pick up the car and the agent at this location said the wait could be 10 min to 1.5 hours. Being that this is during the tennis tournament it was not ideal but tolerable. I decided to pick my parents up at the airport and drive them over just in case the wait was closer to the 1.5 hours quote and then they could at least relax in my car with snacks/drinks. We arrive at this location at the reserved pick up time (130p) and the agent says they “don’t have any cars available and don’t know when they will.” I asked if it would be within the 1.5 hour max that they quoted and they “can’t guarantee.” We decide to go for lunch in Palm Springs and then return after that and they said they would call us when cars returned. We have lunch, wander around Palm Springs and now it is 3p. My parents have been up since 3a (East Coast time) traveling and are exhausted. I call the location, sit on hold forever and finally an agent answers. They still have no cars and cannot tell us when they will. Their excuse “this is our busy season.” Yes, we are aware this is a busy time in this area but my parents booked and confirmed a rental car months in advance and this is completely unacceptable. They claim they will call us when cars return again. We decide to drive back to La Quinta so they can rest and at this point traffic is terrible and it takes us almost an hour to get there. This wastes their whole first afternoon. By 530p we have still not received a call that a car is available. I call to check and miraculously they have a car available (yet no one called us) - however we are now 40+ min out with traffic coming back and they close promptly at 6p so there is no way we would make it in time. They are completely unapologetic and do not care that they have completely inconvenienced and ruined my parents first day of vacation. The last thing we want to do is drive back to Palm Springs the following day and deal with this mess again so we end up canceling this reservation and booking a new one at 1/3 of the cost through another company. The disrespect and disregard that this agency showed toward my parents, longterm and loyal Enterprise customers is completely appalling. We all agreed that in all of our years of renting cars this is the absolute worst and most unprofessional experience ever. In posting this review, it seems that many others have also had horrible experiences here so clearly corporate is doing nothing to resolve the terrible customer service and lack of available rental cars for confirmed reservations with set pickup times at this location.
Mar 12, 2025 · ZoeStrange experience here. Intentionally reserved a pickup and we’re excited about it. Felt like a splurge. But after finishing up with checking in the staff person helping us abruptly said they instead have a van for us. I said we reserved a pickup and she said “this is what we have” because the trucks were already taken and one had damage. She said it in a super rude and snarky tone. I understand problems happen, but the way she communicated was weird. I asked to talk to the manager who was nice and explained what happened in a professional way and we were handed the keys to a centra and left. I’ve always thought enterprise was one of the higher quality rental agencies, something must be off with this location. Would recommend a different location if you can choose.
Mar 07, 2025 · Austin CoffinWhat a joke dealing with Miguel. I had a confirmed reservation and was called later before picking up by Miguel. He didn’t tell me the truck wasn’t available but said we have other reservations that’s have booked before you and you might be waiting sometime. When I asked for further clarification he repeated it two more times. I had to ask if they had a truck available for my reservation and he finally said no. When I asked if he could maybe move the reservation to the next day when something may be available he said no. I would have to call back and make another reservation. How does that make sense? I asked about switching out vehicles from the current full size truck I was driving to a smaller truck for better gas mileage (currently 3 available) and he said we can just check in your current truck and re-rent it to you so you can keep the same truck. What???? This employee is incapable of anything. When I asked to speak to a supervisor he put me on hold for a couple minutes then picked up and hung up on me. When I called back he answered without saying anything where I can hear him talking to a customer and then hung up after another minute without saying a word to me. Called back again and asked to speak with a manager and was told someone would call me. Way to go Enterprise!! Miguel for pathetic employee of the month!Update: I never received a call back from the manager like I was told. I called back and spoke to a lady later that day and she also said the manager would call me back today when she was free. No call back and nothing pertaining to my reservation. So I went and rented from Hertz. Apparently the employees at this location do not care to fill reservations and management doesn’t care either.
Mar 06, 2025 · Dirkson Gallagher
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