Enterprise Rent-A-Car

- 11570 Alpharetta Hwy, Roswell, GA 30076

For many Georgians, the name Enterprise Rent-A-Car is synonymous with reliable and convenient transportation. Whether you've been in a fender bender and need a temporary vehicle, are planning a road trip with the family, or require a van to move furniture, Enterprise has long been a go-to solution. The branch located on Alpharetta Highway in Roswell, GA, is a testament to this reputation, offering a wide array of vehicles and a customer service-first approach that has earned it a loyal following. This article will explore what makes this specific location stand out, from its accessible features to its unique business identity, providing a balanced and factual overview for local users.

Enterprise is a national brand, but the experience at each local branch is what truly defines it. This Roswell location is particularly noteworthy for its commitment to customer service and its role as a women-owned business, adding a unique local touch to a global company. It serves as a vital resource for the North Fulton community, catering to a diverse clientele with needs ranging from standard car rentals to larger van rentals. The team here works hard to make the process as smooth and friendly as possible, aiming to create a positive experience for every person who walks through their doors.

Situated at 11570 Alpharetta Hwy, Roswell, GA 30076, USA, the Enterprise branch is conveniently located on a major road that is easily accessible from various parts of the Roswell and Alpharetta areas. Alpharetta Highway, also known as State Route 9, is a primary route that makes it simple to get to the location whether you are coming from Johns Creek, Milton, or other nearby communities. The branch's location is a practical choice for those who need a rental car but prefer to avoid the traffic of downtown Atlanta.

Beyond its strategic location, this Enterprise branch also emphasizes physical accessibility. The facility features a wheelchair-accessible entrance and a wheelchair-accessible parking lot, demonstrating a commitment to serving all members of the community. This thoughtful approach ensures that individuals with mobility challenges can navigate the premises with ease and comfort, making the entire rental process less of a hassle.

As a full-service car and van rental agency, this Enterprise location provides a comprehensive suite of options to meet a wide variety of transportation needs.

• Car Rental Agency: Enterprise offers a diverse fleet of vehicles, including everything from economy cars for fuel efficiency to full-size sedans, SUVs, and luxury vehicles. This variety ensures that customers can find the perfect vehicle for any occasion, whether it's a short business trip or a family vacation.
• Van Rental Agency: For those with larger needs, the branch also serves as a van rental agency. This is an invaluable service for moving, group outings, or any other situation that requires a spacious vehicle.
• Insurance and Replacement Rentals: Enterprise is well-known for its relationships with insurance companies, making it a common choice for those who need a replacement vehicle after an accident. The staff is experienced in handling these situations, aiming to make a stressful time a little bit easier.
• Flexible Payment Options: The location accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing customers with flexible and convenient ways to pay for their rentals.

This specific Enterprise branch on Alpharetta Highway has several distinguishing features that set it apart. The customer reviews, while mixed, offer a candid look at the experience.

• Exceptional Customer Service: As one review attests, this location is praised for its "EXCELLENT customer service." The staff, particularly an employee named Melissa, is described as "amazing" and is recognized for making customers feel "appreciated and special—and not just transactional." This focus on building relationships and providing a friendly, non-corporate feel is a huge highlight for many returning customers who "drive out of my way just to go here because of their service and friendliness."
• Women-Owned Business: This location proudly identifies as a women-owned business. This is an important detail for customers who wish to support local, diverse enterprises and is a point of distinction in a male-dominated industry.
• Active Military Discounts: In a show of support for our armed forces, this Enterprise branch offers discounts for active military personnel. This is a significant feature for military families in the area and a tangible way the business gives back to the community.
• Acknowledge of Challenges: While the positive reviews highlight a strong commitment to service, the second review points to a serious issue. The account of an accident with an Enterprise employee and the subsequent difficulty in resolving the liability claim is a reminder that even at well-regarded branches, complex problems can arise. The customer's frustration with communication and the need for their insurance provider to intervene highlights the potential for logistical and administrative challenges. It serves as a good reminder for consumers to be aware of their personal insurance coverage and rental agreements.

For reservations, inquiries, or to get more information, you can contact the Enterprise team at the following details.

• Address: 11570 Alpharetta Hwy, Roswell, GA 30076, USA
• Phone: (770) 752-7556
• Mobile Phone: +1 770-752-7556

Choosing Enterprise Rent-A-Car on Alpharetta Highway is a decision rooted in a blend of brand recognition, local identity, and a strong focus on customer service. For many, the positive experience described by a long-term customer—the personalized and friendly approach, and the willingness of staff like Melissa to go above and beyond—is the primary reason to choose this location. This is not just a car rental transaction; it's a service experience that makes you feel valued. The fact that it is a women-owned business is an additional point of pride and a great reason to support this local enterprise.

The availability of active military discounts and the commitment to physical accessibility further solidifies its position as a community-oriented business. While the negative review about an inter-company claim process is a legitimate concern and a valid point of caution, it also underscores the importance of thorough documentation and communication in any such situation. The majority of day-to-day interactions, from the initial booking to the final drop-off, are what define the user experience. Based on the positive feedback, this Enterprise location excels in these areas. For anyone in the Roswell, GA, area looking for a rental car or van, this branch offers a combination of a wide selection, convenient services, and a personal touch that is well worth considering.

Enterprise Rent-A-Car

11570 Alpharetta Hwy, Roswell, GA 30076, USA