Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For New Yorkers on Staten Island, the need for a reliable car rental can arise for various reasons – perhaps your personal vehicle is undergoing repairs, you're planning a weekend getaway off the island, or you simply need more space for a specific task. Enterprise Rent-A-Car, a widely recognized name in the industry, offers a local solution at their 6381 Amboy Rd branch in Staten Island. This location aims to provide the convenient access and diverse fleet that New Yorkers expect from a major rental provider, catering to both planned trips and unexpected transportation needs.
Enterprise Rent-A-Car has a strong presence in local communities, focusing on "home city" rentals, which means they are well-equipped to serve residents who require temporary transportation. The Amboy Road branch strives to uphold Enterprise's reputation for customer service and a varied selection of vehicles, from compact cars ideal for city driving to larger SUVs for family adventures. However, like any service provider, experiences can vary, and it's helpful for local users to have a comprehensive understanding of what to expect, drawing from both positive feedback and constructive criticism from fellow New Yorkers.
Enterprise Rent-A-Car is situated at 6381 Amboy Rd, Staten Island, NY 10309, USA. Amboy Road is a significant thoroughfare that runs along the southern end of Staten Island, making this location accessible for residents in neighborhoods like Tottenville, Rossville, and Huguenot. Its position on this key road ensures visibility and relatively straightforward access for drivers.
For New Yorkers relying on public transportation, reaching this Amboy Road location on Staten Island typically involves utilizing the MTA bus network. Several local bus routes, such as the S55, S56, S59, S74, S78, S89, and S94, operate along or near Amboy Road, providing connections to various parts of the island. These local buses can also link to the Staten Island Railway (SIR) stations, which offer commutes to the St. George Ferry Terminal, providing connections to Manhattan. While public transport might require a bit more planning compared to other boroughs, the bus system on Staten Island does provide a means to reach this Enterprise branch for those without a personal vehicle.
For those driving, the Amboy Road location offers excellent road connectivity within Staten Island. It provides easy access to the Korean War Veterans Parkway (Richmond Parkway) and the West Shore Expressway, which in turn connect to the Outerbridge Crossing and the Goethals Bridge, leading to New Jersey. This robust road network is a significant advantage, allowing renters to quickly and efficiently begin their journeys, whether they're staying on Staten Island, heading to other New York boroughs, or venturing into New Jersey.
- Diverse Vehicle Selection: Enterprise offers a broad range of vehicles, including economy cars for fuel efficiency, comfortable sedans for daily commutes, spacious SUVs for families or more cargo, and minivans for larger groups. Specialized vehicles like trucks or luxury cars may also be available depending on inventory.
- Flexible Rental Periods: Customers can choose from daily, weekly, or monthly rental options to suit short-term needs, weekend trips, or longer-term temporary vehicle requirements.
- Collision Replacement Rentals: A significant service for many New Yorkers, this branch often assists customers whose personal vehicles are undergoing repairs after an accident, frequently working directly with insurance companies.
- Online Reservations: Enterprise provides an easy-to-use online platform for booking vehicles, allowing customers to reserve their preferred car type in advance and streamline the pick-up process.
- Optional Protection Plans: Various damage waiver (DW) and extended protection (EP) options are available for purchase, allowing renters to limit their financial responsibility in case of vehicle damage or liability.
- Additional Driver Options: Policies allow for authorized additional drivers, typically a spouse or domestic partner at no extra charge, and other additional drivers for a nominal daily fee, provided they meet age and license requirements.
- Toll Pass Program: For navigating New York's tolled bridges and tunnels, Enterprise generally offers a TollPass Program for convenience.
- Reliable Service: As stated in a positive review, "Enterprise is very reliable at the Amboy location," indicating a consistent level of dependable service for customers.
- Customer-Focused Staff: Positive feedback highlights staff who are helpful and ensure customers are "comfortable with" their chosen vehicle. The instance of a staff member forgetting a name but still providing "excellent service" on a cold winter day suggests genuine care.
- Vehicle Preparation: The branch ensures cars are "properly prepped before letting me drive off the lot," indicating attention to vehicle readiness for renters.
- Problem Resolution (Mixed): While one customer had a negative experience with vehicle cleanliness and drop-off service, the initial offer of a carwash voucher and an exchange option shows an attempt at resolution, even if not fully satisfactory to the customer. This suggests a willingness to address issues, though execution can vary.
- Wide Range of Vehicles: The ability to get "a car I was comfortable with," even if the first choice was age-restricted, points to a diverse fleet that can cater to various customer preferences and needs.
- Convenience for Staten Island Residents: Being one of several Enterprise locations on Staten Island (including Tottenville, Port Richmond, Midland Beach, St. George, and Arthur Kill Rd) offers neighborhood-specific convenience for locals, reducing travel time to pick up and drop off vehicles.
- Global Brand Standards: As a national chain, Enterprise generally adheres to corporate standards for vehicle maintenance and customer service, offering a degree of predictability for renters.
Address: 6381 Amboy Rd, Staten Island, NY 10309, USA
Phone: (718) 227-8126
Mobile Phone: +1 718-227-8126
For New Yorkers residing on Staten Island, Enterprise Rent-A-Car at 6381 Amboy Rd offers a generally suitable and accessible option for their car rental needs. In a borough where personal vehicle use is more common than in Manhattan, but temporary transportation solutions are still frequently required, this branch provides a convenient local resource. Whether your car is in the body shop, you're planning a trip to a less transit-accessible area, or simply need a larger vehicle for a specific task, Enterprise aims to meet those demands with a diverse fleet.
The positive customer feedback highlights key strengths: reliability, a comfortable selection of vehicles, and professional staff who prioritize the customer experience. This is crucial for busy New Yorkers who need efficient and hassle-free service. However, it is equally important for prospective renters to consider all feedback. The review detailing issues with vehicle cleanliness upon pick-up and the perceived lack of flexible drop-off service (especially after a substantial payment from insurance) underscores the importance of thorough inspection before driving off and clear communication regarding all services, including shuttle options. By keeping these points in mind, local New Yorkers can leverage the convenience and extensive fleet of Enterprise Rent-A-Car on Amboy Road, ensuring a more informed and potentially smoother rental experience tailored to their needs on Staten Island.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6381 Amboy Rd, Staten Island, NY 10309, USA
Enterprise Rent-A-Car Reviews
pricemanagerinsuranceSUVnamestaffofficepatientdrivebill
★ 5★ 4★ 3★ 2★ 1Enterprise is very reliable at the amboy location. Although the car I wanted was age restricted I was able to get a car I was comfortable with. The car was properly prepped before letting me drive off the lot. Wonderful experience 10/10 would do again and for a longer period.
Apr 26, 2025 · Kenya GordonWell first let's start with I was told to come by around 4 o clock on a Friday when I called and inquired about a rental for a collision which the other operator was completely at fault and his insurance was covering the rental in full. I get there and there was literally 1 SUV I had to "choose" from and it was dirty as hell. Now to be fair the guy gave me a voucher for a carwash, and told me I could come back the next day and exchange for something else if I'd like to. But like most people I work and dont really have the free time without taking off work and who the hell wants to do that, I just dealt with the vehicle. I didnt have any problem when I turned it in but boy let me say all the scratches and small dings and dents that I didnt see picking up the car when it was dirty as hell sure showed after I took that voucher and got a carwash directly after picking it up. I would not take ownership of any car from them without it already being clean so you can take an accurate account of all the prior damage on the car before you drive off the lot with it to avoid having any problems or extra charges with them. Now today 06/25/25 I turned in the rental upon being told that my car was ready at the body shop. I asked if I could get a drop off to the body shop (Car Star Auto on Victory and Richmond) about 20 minutes away WITH traffic, and I was told that is really out of the way and the charge for that would be at least 30. Im sorry but these guys just got 1100 dollars from State Farm paid for the rental for 3 weeks. The ugly, standard garbage stock 2023 Hyundai Sante Fe, and not only was I not asked or offered for a drop off but I was told it is too out of the way when I inquired myself? I didnt bother fighting or making a scene but is that not included in the 1100 dollar charge to insurance ? Obviously I can't pick up my finished car and drop off the rental at the same time without the help of another person which I did not have, so what the hell is someone supposed to do? Come out of pocket for the Uber? I guess so, because that's what I did. Disgusted with this place, won't ever be using them again. I'd definitely recommend others do the same.
Jun 25, 2025 · Daniel Kapassakis (dannyKAPPS)Really awesome customer service. Kind and friendly staff. Easy process and the SUV was immaculate inside and out. Would definitely recommend. Thanks again.
May 22, 2025 · tasha goodbyeI had a great experience in the Amboy Rd, Staten Island branch. Went there for the first time to rent a car and the Assistant Manager Anthony Scaringella gave me the best service possible. I had an amazing car for my rental better than I expected and he made thanksgiving that day a wonderful day for me. Thanks Anthony!
Feb 18, 2025 · Bavly HannaFast and easy experience at this Enterprise.John helped me out with a car and plan.This is a pretty good spot with fast service.
Apr 19, 2024 · Gun Slinging Gringo
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