Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Welcome to your essential guide for local car and van rental options in the vibrant North Georgia region! If you’re a resident of Georgia, or visiting the area for business or pleasure, securing reliable and convenient transportation is often the first step to a successful journey. We’re focusing on a key player in the Alpharetta area: Enterprise Rent-A-Car, located right on Atlanta Highway. Known for a commitment to customer service and a wide selection of vehicles, this local branch is a practical choice for your daily commute, family road trip, or business travel needs across the Peach State.
Enterprise Rent-A-Car has established itself as a go-to car rental agency globally, and its Alpharetta location brings that reliable, nationwide service right to your neighborhood. They offer more than just cars; they are a local service provider specializing in keeping you moving, whether your personal vehicle is in the shop, you need extra space for a move, or you're simply exploring the stunning sights of North Georgia and beyond. Our local guide will provide you with all the necessary details, from the types of vehicles available to specific local accessibility and payment options, all from the perspective of a local Georgia user looking for the best transportation solution.
This Enterprise location is categorized as both a Car rental agency and a Van rental agency, underscoring its dual specialization. This is particularly useful for locals, as it means they cater not only to standard passenger vehicle needs but also to those requiring larger transport, like families, sports teams, or small businesses needing to move equipment.
The core value proposition here is convenience combined with customer-focused services. While experiences can sometimes vary, as noted in public feedback—with one customer highlighting excellent, effortless service and another detailing a disappointing failure to deliver on a confirmed reservation—the branch aims to resolve issues and provides a crucial local resource for transportation. The positive feedback specifically mentions a helpful branch manager, Taylor, suggesting a dedication to finding solutions for customer needs, even when an extension is required. For any local business, having dedicated, problem-solving staff is a major plus, especially when unexpected delays or changes occur in a rental process.
Location and Accessibility
The Enterprise Rent-A-Car branch is conveniently situated to serve the Alpharetta and surrounding communities, including Cumming, Johns Creek, and Roswell. Being located directly on a major thoroughfare makes it easy to find and access for both residents and visitors unfamiliar with the area.
The specific address is a key piece of information for planning your pickup or drop-off:
5445 Atlanta Hwy E, Alpharetta, GA 30004, USA
For those with mobility considerations, the location is committed to accessibility, featuring:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This focus on accessibility ensures that the car rental process is manageable for a wider range of customers in the Georgia region. When you need a rental, easy and inclusive access to the facility is a practical factor that can greatly influence your choice.
Services Offered
The Alpharetta Enterprise branch provides a comprehensive selection of services beyond just standard car rental, catering to a variety of local needs:
- Car Rental: A wide range of passenger vehicles, from economy cars for efficient daily errands to full-size sedans and SUVs for family trips.
- Van Rental Agency: Specialization in larger capacity vehicles, including passenger vans (such as 7- or 15-passenger options) and cargo vans, perfect for group travel, moving items, or transporting equipment for local businesses or events.
- Replacement Rentals: Providing vehicles for customers whose personal cars are temporarily out of commission due to repair or accident, often working directly with insurance companies.
- Corporate and Business Rentals: Programs tailored for companies needing reliable transportation solutions for employees, whether for short-term projects or long-term travel requirements.
- Vehicle Sales: Enterprise also offers the option to purchase vehicles directly from their well-maintained rental fleet, offering an opportunity to own a certified pre-owned car.
- Refueling Options: Customers can choose to prepay for fuel, have the branch refill the tank, or refill it themselves before return.
- Insurance Products: Offering optional coverage, such as Damage Waiver (DW) and Personal Effects Coverage (PEC), for renters who may not have sufficient personal auto insurance coverage or prefer extra peace of mind.
Features / Highlights
This Alpharetta Enterprise location stands out with several key highlights and features that add value for Georgia customers:
- Identifies as women-owned: Supporting a local, diverse business in the Alpharetta community.
- Active military discounts: A valuable benefit offered to those who serve or have served in the military, providing a tangible way to save money on rentals.
- Accepts multiple payment methods: Customers have flexibility in how they pay for their rental, including Credit cards, Debit cards, and NFC mobile payments (e.g., Apple Pay, Google Pay).
- After-Hours Service (Key Drop): For added convenience, the branch typically provides a drop box for secure key returns outside of normal business hours, ensuring flexibility for late returns (renter is responsible for the vehicle until checked in the next business day).
- Cross-Border Travel: Most vehicles rented here can be driven throughout the continental US and Canada, perfect for those planning a long-distance road trip from Georgia.
Contact Information
For reservations, inquiries about vehicle availability, or to speak with a staff member regarding an existing rental, here is the direct contact information for the Alpharetta branch:
Address: 5445 Atlanta Hwy E, Alpharetta, GA 30004, USA
Phone: (770) 772-6249
It is always recommended to call ahead, especially if you have a special request for a specific vehicle type or need clarification on rental policies, such as using a debit card or age requirements. Given past public feedback regarding communication issues with reservation follow-up, a direct call is often the best way to confirm all details before your scheduled pickup.
What is Worth Choosing
For residents and visitors in the Georgia area, choosing the Enterprise Rent-A-Car location on Atlanta Highway in Alpharetta is a compelling option for several practical reasons.
Firstly, the range of inventory is a major benefit. As both a car and van rental agency, they can accommodate everything from a solo traveler needing a compact car for a few days to a large group or a business needing a 15-passenger van for a weekend event. This versatility simplifies your transportation logistics, as you don't have to search across multiple agencies for different vehicle types.
Secondly, the designation as a women-owned business provides a great opportunity to support local, diverse entrepreneurship within the community. For many Georgia residents who value supporting small or local businesses, this is an important factor.
Thirdly, the active military discounts and focus on physical accessibility with wheelchair-accessible entrances and parking lot demonstrate an important commitment to serving a diverse customer base, including those who may have specific mobility needs or who have served the country.
Finally, despite a noted instance of a customer being disappointed by a reservation not being honored, the service is generally recognized for its professional and friendly staff, with specific shout-outs to team members like Branch Manager Taylor for being outstanding, effortlessly managing extensions, and ensuring a smooth process. When things go right, the experience is described as flawless and effortless. When seeking a rental car provider in Alpharetta, the combination of convenient location, diverse fleet, military benefits, accessibility features, and overall commitment to customer service makes this Enterprise Rent-A-Car branch a solid choice for dependable and accessible ground transportation across the great state of Georgia.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5445 Atlanta Hwy E, Alpharetta, GA 30004, USA
Enterprise Rent-A-Car Reviews
managerpricepick upcalldriveteamemailpayinsurancebook
★ 5★ 4★ 3★ 2★ 1I was redirected to this Enterprise location the day before my scheduled pickup on June 28, after having reserved a Premium SUV weeks in advance through Costco Travel.When I called ahead, I was told they were expecting a single Premium SUV to be returned around noon, and that they would clean it and call me by 1:00 PM once it was ready. That call never came.No follow-up, no updates, nothing. I was left completely in the dark. The lack of professionalism and basic courtesy to update a customer — especially one relying on a confirmed reservation — was shocking.Because of this branch’s failure to deliver on what they promised, my entire vacation was disrupted. If you care about reliability or customer service, I strongly advise against trusting this location with your travel plans.
Jun 28, 2025 · Samir AnsariOn-line reservation was flawless, the branch manager was outstanding and put me in a 4dr sedan which was perfect for my transpo needs. I needed to extend for 2 days, went by, explained, and it was set. Turn-in, same effortless process. Thank you, Branch Manager Taylor!
Jul 14, 2025 · Rich LongIf you're looking for an efficient car rental experience, go somewhere else. Both pick-up and drop-off were chaotic because of understaffing and lack of vehicle inventory. Then throw in Enterprise's insistence on conducting old-fashioned vehicle walk-arounds to upsell you on insurance coverage. No thanks. I'll be taking my family's business elsewhere next time.
May 20, 2025 · Bryan BaldwinI will never rent to this location ever I will never come this area ever again. I have been renting from enterprise for a long time. I’ve recently rented twice in the last two months. This customer service was Not informative they questioned me about my discount and turned around and denied me because I did not have two forms ID to show proof so as we speak right now, I am stuck here in this location, trying to get back to my personal location. As a loyal customer, they did not do very much to satisfy this customer.
Oct 11, 2024 · Dani ParkerI thought I didn't have a good start as the facility didn't have a car available on what looked like a busy Monday. Jordan said he'll figure it out and he did. I was taken good care of in every way and found Jordan to be intelligent, diligent, courteous and a perfect manager! Me/my buddies will definitely be back here for our rental needs.
Jan 31, 2025 · sandeep p
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