Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For many New Yorkers, especially those residing on Staten Island, having access to a reliable vehicle isn't just a convenience – it's often a necessity. While the public transportation network in New York City is extensive, it doesn't always cater to every specific need, particularly when you require flexibility, space for errands, or a temporary replacement for your personal car. This is where Enterprise Rent-A-Car on Staten Island steps in, providing a trusted and accessible solution for all your car rental needs.
Enterprise Rent-A-Car is a globally recognized leader in the car rental industry, known for its extensive network and commitment to customer satisfaction. The Staten Island location at 263 Bay St extends this reputation directly to the local community. Whether you're dealing with an unexpected car repair, planning a weekend escape from the city, or need a larger vehicle for a special occasion or business, Enterprise aims to make the process as smooth and straightforward as possible. We understand the rhythm of New York life and strive to offer services that align with the fast-paced yet diverse needs of its residents.
Our focus is on providing quality vehicles and a seamless rental experience. While some might prioritize the absolute lowest price, many local users, as customer reviews indicate, value quality customer service and a reliable vehicle above all else. At Enterprise Rent-A-Car in Staten Island, we work hard to deliver on that expectation, offering a range of vehicles to suit different budgets and purposes, all backed by a team ready to assist you.
Location and Accessibility
Enterprise Rent-A-Car is conveniently located at 263 Bay St, Staten Island, NY 10301, USA. This prime location in Staten Island makes it highly accessible for residents across the borough, particularly those in the St. George area and nearby neighborhoods.
Bay Street is a well-known thoroughfare on Staten Island, connecting various points of interest and providing relatively easy access from major roads. For locals, reaching our branch is typically straightforward, whether by personal vehicle, a short ride-share, or public transportation. While specific public transit routes vary, Staten Island's bus network can often get you close to our location, and the Staten Island Ferry Terminal in St. George is not a far distance, offering connectivity to Manhattan for those who commute.
The accessibility of this branch is a significant advantage for those needing a quick pick-up or drop-off. Being situated in an established commercial area means there are usually clear routes to and from the location, helping to minimize travel time within the borough. For customers whose personal vehicles are undergoing repairs, the convenience of a local branch like this one on Bay Street means less logistical hassle during what can already be a disruptive time.
The branch also offers a "Pick-Up Service Available," which is a notable feature for customers who might not have immediate transport to the rental office. While it's always best to confirm details when making your reservation, this service further enhances accessibility for Staten Island residents, making it easier to get into your rental car without complications.
Services Offered
- Wide Selection of Vehicles: Enterprise offers a comprehensive range of vehicles to suit various needs, including economy cars for budget-conscious trips, compact and mid-size sedans for everyday use, full-size cars, SUVs (small, medium, and large), minivans, and even trucks and luxury vehicles depending on availability.
- Daily, Weekly, and Monthly Rentals: Flexible rental periods cater to short-term needs like weekend trips or longer-term requirements such as temporary vehicle replacements during repairs or extended projects.
- Insurance Replacement Rentals: A primary focus for Enterprise, assisting customers who need a rental vehicle while their personal car is being repaired due to an accident or breakdown. We often work directly with insurance companies to streamline this process.
- Business Rentals: Tailored solutions for companies and professionals needing vehicles for corporate travel, client visits, or temporary fleet expansion.
- One-Way Rentals: The option to pick up a car at one Enterprise location and return it to another, offering flexibility for inter-city or long-distance travel.
- Pick-Up Service: For eligible customers, Enterprise may offer a pick-up service from your home, office, or repair shop to the rental branch, enhancing convenience. (It's always recommended to confirm this service at the time of reservation).
- Online Reservation and Management: Easy-to-use website and mobile app for booking, modifying, and managing reservations at your convenience.
- Additional Services: Availability of optional add-ons such as GPS navigation systems, child safety seats, roadside assistance plans, and protection products (like Damage Waiver) to enhance your rental experience.
Features / Highlights
- Customer Service Focus: Enterprise is widely known for its commitment to customer service. Many customers highlight the professional, friendly, and accommodating staff who go above and beyond to ensure a positive rental experience, often resolving issues quickly and efficiently.
- Quality and Cleanliness of Vehicles: The fleet is generally well-maintained and clean, ensuring a comfortable and reliable ride. Vehicles are regularly serviced to meet high safety and operational standards.
- Streamlined Rental Process: Efforts are made to make the check-in and check-out process quick and hassle-free, minimizing wait times and getting customers on their way promptly.
- Problem Resolution: In instances where issues arise (e.g., reservation mix-ups, vehicle availability), the local team often demonstrates a proactive approach to resolving them, sometimes offering upgrades or alternative solutions to ensure customer satisfaction.
- Extensive Network: As part of a larger global brand, Enterprise provides access to a vast network of locations, offering convenience for one-way rentals and consistent service standards.
- Transparency: While specific policies vary, the brand generally aims for transparency regarding rental agreements, policies, and potential charges, though customers should always review their specific rental contract carefully.
- Diverse Fleet for Diverse Needs: The availability of various vehicle types ensures that customers can find a car that precisely matches their needs, whether it's for fuel efficiency, passenger capacity, or luxury.
Contact Information
Address: 263 Bay St, Staten Island, NY 10301, USA
Phone: (718) 556-4290
Mobile Phone: +1 718-556-4290
Conclusion: Why this place is suitable for locals
For the residents of Staten Island, Enterprise Rent-A-Car at 263 Bay St offers a highly suitable and often essential service that caters directly to the practicalities of New York living. While the city boasts extensive public transport, there are countless scenarios where having access to a personal vehicle is not just convenient but necessary, and for these moments, Enterprise provides a reliable solution right in the neighborhood.
One of the primary reasons this location is ideal for locals stems from the common need for insurance replacement vehicles. When a personal car is involved in an accident or breaks down, the disruption to daily life can be significant. Enterprise's focus on this aspect of car rental, often working directly with insurance companies, streamlines what can be a stressful process, allowing Staten Islanders to maintain their routines with minimal interruption.
Furthermore, the varied fleet means that whether a local needs a compact car for a quick trip to the grocery store, a minivan for a family outing to the beach, or a larger vehicle for moving furniture or transporting goods, Enterprise has options available. This versatility is crucial in a borough where personal vehicle use is more common than in Manhattan and Queens. The ability to book online and the potential for a pick-up service further enhance the convenience for busy New Yorkers.
While customer experiences can sometimes vary, as seen in the provided reviews, the positive feedback often emphasizes the responsive customer service and quick resolution of issues. For locals, knowing that a branch is committed to making things "quick and perfect" and addressing concerns swiftly is a significant advantage. The understanding that quality customer service is prioritized over simply being the cheapest option resonates with many who value a smooth and reliable experience, especially when relying on a rental for critical needs.
In essence, Enterprise Rent-A-Car on Bay Street provides Staten Island residents with the flexibility, vehicle options, and dedicated service required to navigate their lives effectively, making it a valuable and suitable local resource for all car rental needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
263 Bay St, Staten Island, NY 10301, USA
Enterprise Rent-A-Car Reviews
pricesinsurancemanagerpick upcigarettespolitesalesdiscountcleaningwork
★ 5★ 4★ 3★ 2★ 1Their customer service is on-point. If a reservation ever gets messed up, they take care of it right away. My recent experience was as I expected, quick and perfect. I'm not sure if there are cheaper rentals out there, but I prefer quality customer service, so Enterprise will always have my business.
Jun 25, 2025 · JocelynNot please. Called to address some questions regarding my rental. Such as not receiving my rental agreement and receipt via email as agreed, cigarette smell. I called 30 minutes later to speak to the person who attended to me. But she was unavailable, I left a message, no one returned my call. Today Saturday I called Sadly, I was rushed off of the phone because they were busy. Once I return this rental I will let my insurance company know what transpired and if by chance I need a rental , maybe not this location.
May 24, 2025 · Glorisela MurphyI highly recommend the enterprise on Staten Island. Good price, very nice staff, despite our not very good English, they willingly explained everything to us through a translator and recommended suitable insurance. Everything was as we wanted and we were not charged anything extra. Thanks to enterprise, we were also able to see Niagara Falls and Washington D.C. on our vacation.Thank you very much
Sep 19, 2024 · Václav ŘehákI had an amazing experience renting a car from Enterprise, thanks to Nicholas, Talia, and Levan! From start to finish, their customer service was top-notch. Nicholas was incredibly helpful and made the rental process seamless, while Talia ensured everything was handled efficiently. Levan went above and beyond to make sure I had the perfect vehicle for my needs. Their professionalism, friendliness, and attention to detail truly stood out. I highly recommend this Enterprise location and will definitely be returning. Thanks again for the excellent service!
Feb 07, 2025 · Amy PanThe staff at the Bay Street branch collaborated gracefully with the insurance adjusters, the car they provided performed well, and all of them were charming and wonderful and hip. Many thanks to everyone involved. X
May 14, 2025 · Danforth Prince
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