Enterprise Rent-A-Car

- 900 Bland Blvd, Newport News, VA 23602

Hello, fellow Virginians! For many of us, especially those traveling for business or pleasure, or even welcoming visiting family and friends, the Newport News/Williamsburg International Airport (PHF) serves as a vital gateway to our region. And when you land, one of the first things you need is reliable ground transportation. That’s where Enterprise Rent-A-Car, conveniently located right at PHF, comes into play. Unlike typical neighborhood branches, airport rental locations are designed for efficiency and speed, catering to travelers who value a seamless transition from plane to car. Enterprise at PHF aims to deliver just that, promising a remarkably easy and straightforward experience that can alleviate the usual stresses of travel. While individual experiences can vary, this location has received high praise for its streamlined process, making it a strong contender for your car rental needs directly from the airport.

Enterprise Rent-A-Car is ideally located within the Newport News/Williamsburg International Airport (PHF) at 900 Bland Blvd, Newport News, VA 23602, USA. This premier airport location offers unparalleled accessibility for both incoming and outgoing travelers. Upon arrival at PHF, you'll find the Enterprise counter conveniently situated inside the terminal, typically near the baggage claim area on the first floor. This means a short walk from your gate to the rental counter, minimizing the hassle of shuttle buses or lengthy commutes to off-site facilities. Bland Boulevard itself provides direct access to the airport and, in turn, quick connections to major highways like I-64. This strategic positioning makes it incredibly convenient for anyone flying into PHF and needing immediate transportation, or for locals picking up a rental for their own travels out of the airport. The ease of access simplifies the entire rental process, getting you on the roads of Virginia faster.

Enterprise Rent-A-Car at the Newport News/Williamsburg International Airport (PHF) offers a comprehensive range of services tailored to meet the needs of air travelers and local users alike. As an airport location, there's a strong emphasis on efficiency and a wide selection to accommodate diverse itineraries.

• Diverse and Modern Vehicle Fleet: Customers can expect a wide array of vehicles, ranging from fuel-efficient economy and compact cars, perfect for solo travelers or couples, to mid-size and full-size sedans, and more spacious SUVs and minivans for families or groups. Reviewers specifically mention "very new" cars, indicating a well-maintained and updated fleet. Specialty vehicles may also be available.

• On-Site Airport Counter and Vehicle Access: A major convenience for an airport location, the Enterprise counter is located directly inside the terminal, usually near baggage claim. The rental car pick-up and return areas are within a short, easy walk from the terminal, meaning you can often "just find the car and go" after getting the keys, and "just park it where you found it" upon return.

• Flexible Rental Periods: Whether you need a car for a few hours, a day, a week, or a longer duration, Enterprise offers flexible rental periods to suit travel schedules, including both short-term and long-term options.

• Online Booking and Mobile App Integration: Enterprise provides seamless online booking through its website and mobile app, allowing travelers to reserve their vehicle in advance, often streamlining the check-in process at the counter.

• Hertz Gold Plus Rewards Program (and similar loyalty programs): While specific to Enterprise (rather than Hertz as mentioned in a previous example), Enterprise offers its own loyalty program, Enterprise Plus, which provides benefits like expedited check-in, the ability to earn points for free rentals, and other perks for frequent renters, enhancing the airport experience.

• Optional Protection Products: Various protection plans are available, such as Damage Waiver (DW), Extended Protection (EP) for third-party liability, and Personal Effects Coverage (PEC), allowing renters to choose coverage that aligns with their existing insurance or personal preference. These are clearly explained during the rental process.

• Refueling Options: Customers typically have choices for refueling, including prepaying for fuel, having Enterprise refill the tank (with a service charge), or refilling the tank themselves before returning the vehicle.

• Additional Services/Add-ons: Standard rental extras like GPS navigation systems, child safety seats (infant, toddler, and booster), and potentially roadside assistance are usually available to enhance the rental experience.

• Cross-Border Travel (within US/Canada): Most vehicles rented from US locations can be driven throughout the US and Canada, though certain specialty vehicles might have restrictions. Travel into Mexico is generally not permitted.

The Enterprise Rent-A-Car location at Newport News/Williamsburg International Airport (PHF) boasts several key features and highlights that make it a compelling choice for travelers and locals alike, while also presenting some areas where customer experiences can vary.

• Exceptional Ease of Process: A standout highlight is the simplicity and speed of the rental process. Customers rave about how easy it is to pick up and return vehicles, often describing it as just "hand you the keys...go find the car and go," and "park it where you found it go inside and hand the keys back." This frictionless experience is highly valued at an airport location.

• New and Immaculately Clean Vehicles: Reviewers consistently praise the quality of the fleet, noting that cars are "very new and immaculately clean." This ensures a comfortable, pleasant, and reliable driving experience for renters.

• Professional and Friendly Staff (Positive Instances): While experiences can differ, several customers report encountering professional and friendly staff members. One particularly positive review highlighted the staff's ability to turn around a previous bad experience from another location, making this PHF branch the "only place" they would go in the future. This demonstrates a strong potential for excellent customer service.

• Convenient Airport Location: Being directly within the airport terminal, with cars within walking distance, is a significant convenience. It saves travelers time and effort compared to off-site rental agencies requiring shuttle services.

• Streamlined for Airport Traffic: The operational setup appears optimized for the quick turnover and high volume typical of airport rentals, contributing to the perceived efficiency.

However, it is also important to acknowledge that customer interactions can vary. One review highlighted a severely negative experience with a manager regarding billing disputes, describing the interaction as "rude, obnoxious, and arrogant" and involving threats of being placed on a "no rent list." This emphasizes the critical importance of professional communication and customer service, particularly when financial matters or disputes arise.

To contact Enterprise Rent-A-Car at the Newport News/Williamsburg International Airport (PHF) location, you can use the following details:

Address: 900 Bland Blvd, Newport News, VA 23602, USA

Phone: (833) 268-5451

Mobile Phone: +1 833-268-5451

For residents of Newport News and travelers arriving at Newport News/Williamsburg International Airport, Enterprise Rent-A-Car at 900 Bland Blvd stands out as a highly suitable and often lauded choice for car rental. Its prime location directly within the airport terminal offers unparalleled convenience, allowing for swift transitions from plane to road. Customers consistently praise the ease and efficiency of both the pick-up and return processes, often describing it as the "best rental car experience." The availability of new and immaculately clean vehicles further enhances the appeal, ensuring a comfortable and reliable ride as you explore Virginia or conduct your business. While it's always wise for consumers to be prepared for varied service experiences at any large company, this specific Enterprise branch has demonstrated the capacity for truly excellent customer interactions and a commitment to streamlining the rental process. For locals needing seamless airport access for their car rental needs, or for visitors seeking a hassle-free start to their Virginia journey, this Enterprise location at PHF presents a compelling and highly recommended option.

Enterprise Rent-A-Car

900 Bland Blvd, Newport News, VA 23602, USA