Enterprise Rent-A-Car

- 3366 Cherry Ave, Long Beach, CA 90806

For residents and visitors navigating the diverse and dynamic landscape of Long Beach and the greater Southern California area, having dependable transportation is not just a convenience, but often a necessity. Enterprise Rent-A-Car, located on Cherry Avenue in Long Beach, stands as a well-known name in the car rental industry, serving the community's varied mobility needs. Whether you're a local whose personal vehicle is undergoing maintenance, a family exploring the vibrant attractions of Los Angeles County, or a business professional requiring temporary transportation, finding a reliable and accessible car rental service is crucial. At this Enterprise location, the aim is to provide a comprehensive and generally straightforward rental experience. While every customer journey can vary, the overall goal remains to offer a wide selection of vehicles and a system designed to get you on your way. Understanding the rhythms of life in Long Beach, from unexpected car issues to planned excursions, this branch strives to be a go-to resource for a range of car rental requirements, providing solutions for both short-term and extended periods of use.

Enterprise Rent-A-Car is conveniently situated at 3366 Cherry Ave, Long Beach, CA 90806, USA. This central Long Beach address positions the branch strategically to serve a wide area, making it easily accessible for many residents and those visiting the region. Located on Cherry Avenue, a significant thoroughfare, it offers straightforward access from various parts of Long Beach and neighboring cities. For instance, its proximity to local car dealerships and service centers, such as a Hyundai dealership down the street, can be a notable convenience for those requiring a rental while their vehicle is being serviced. While not directly at a major airport, its Long Beach location means it's still relatively accessible from Long Beach Airport (LGB) and other key transportation hubs via a short drive or ride-share service. The area is generally well-connected by city streets, facilitating easy pick-up and drop-off, a crucial factor for busy Californians. This strategic placement aims to integrate seamlessly into the daily routines and travel plans of the local community.

Enterprise Rent-A-Car generally offers a wide array of services designed to meet diverse customer needs, and the Long Beach Cherry Avenue location typically provides these core offerings:

• Extensive Vehicle Fleet: A broad selection of vehicles is usually available, ranging from fuel-efficient economy and compact cars for urban navigation, to mid-size and full-size sedans for comfortable commutes. For larger groups or more cargo, SUVs, minivans, and pickup trucks are often on offer. Luxury and specialty vehicles may also be available for those seeking an upgraded driving experience.
• Short-Term and Long-Term Rentals: Flexible rental periods are offered, catering to needs from a single day or a weekend getaway to extended weekly or monthly rentals for longer projects or temporary relocation.
• Insurance Replacement Rentals: A common service, providing temporary vehicles for customers whose cars are undergoing repairs after an accident or other insurance claim, often working directly with insurance providers.
• One-Way Rentals: The option to pick up a car at this location and return it to a different Enterprise branch, which can be useful for cross-state travel within California or beyond (though additional fees may apply).
• Pick-Up Service: Enterprise is well-known for offering a complimentary pick-up service from a customer's home, office, or repair shop to the rental branch within a reasonable distance, enhancing convenience for local users. (Availability may vary and should be confirmed with the branch.)
• Additional Rental Options: Customers can typically add extras such as GPS navigation systems, child safety seats (infant, toddler, booster), and additional driver coverage to customize their rental experience.

While experiences can vary, Enterprise Rent-A-Car strives for certain highlights and features across its locations, including the Long Beach Cherry Avenue branch.

• Dedicated Staff Members: Enterprise often emphasizes customer service, with staff members who aim to be friendly and helpful. When issues arise, the availability of attentive management, such as an Assistant Branch Manager like Mike, can make a significant difference in resolving concerns and ensuring customer satisfaction. Their professionalism and willingness to listen and apologize can transform a challenging situation.
• Problem Resolution and Customer Retention Focus: For instances where initial expectations are not met (e.g., reserved vehicle unavailability), the branch's willingness to offer upgrades or work towards a resolution, including refunds when appropriate, highlights an effort to retain customers. The stated impact of an effective manager in ensuring "Enterprise still have a customer!!" underscores this commitment.
• Wide Network: As part of the larger Enterprise brand, this location is part of an extensive network across California and the United States, offering flexibility for one-way rentals and consistent brand standards.
• Vehicle Sanitization Efforts: In response to evolving health standards, branches typically implement cleaning and sanitization protocols for vehicles between rentals, ensuring a clean car for each customer.
• Flexibility with Vehicle Selection (Subject to Availability): While specific models may not always be available, the branch aims to offer suitable alternatives, including free upgrades, when the reserved vehicle type is not ready.

For direct inquiries or to manage your reservation, you can reach Enterprise Rent-A-Car in Long Beach at the following contact points:

Address: 3366 Cherry Ave, Long Beach, CA 90806, USA

Phone: (562) 492-6116

Mobile Phone: +1 562-492-6116

For locals in the California region, particularly those in Long Beach and its surrounding areas, Enterprise Rent-A-Car on Cherry Avenue is a suitable option for several key reasons, despite potential for varying individual experiences. Firstly, its convenient location on a major avenue in Long Beach makes it easily accessible for residents, especially those living or working nearby or having their vehicles serviced at local repair shops. This convenience minimizes travel time and streamlines the pick-up and drop-off process. Secondly, and critically, the presence of dedicated staff members, particularly at the management level, who are committed to addressing customer concerns and resolving issues, adds a significant layer of trust and reliability. While initial challenges, such as waiting times or vehicle availability, can occur, the willingness of the team to listen, understand, and work towards a resolution—including offering upgrades or refunds when necessary—demonstrates a commitment to customer satisfaction. This proactive approach to problem-solving is invaluable for local users who rely on seamless service. The commitment to maintaining a customer relationship, even after a less-than-ideal start, shows a strong dedication to the local community. For Californians seeking a reliable car rental service that strives to handle both routine rentals and unexpected situations with a focus on resolving issues professionally, this Enterprise location offers a tangible advantage through its dedicated personnel and established brand network.

Enterprise Rent-A-Car

3366 Cherry Ave, Long Beach, CA 90806, USA