Enterprise Rent-A-Car

- 6339 Clinton Hwy, Knoxville, TN 37912

For Tennessee residents in the greater Knoxville area, securing dependable and affordable transportation is essential, whether you're handling an insurance replacement, planning a Smoky Mountain getaway, or coordinating a group trip. Enterprise Rent-A-Car, located conveniently on Clinton Highway, is a long-standing fixture in the local rental market, operating as both a full-service Car Rental Agency and a dedicated Van Rental Agency.

This particular branch, located in the 37912 zip code, plays a critical role for North Knoxville and Powell area customers, offering the breadth of the Enterprise fleet combined with localized service. The facility prides itself on high-volume capability, demonstrated by its ability to manage a significant number of reservations, often exceeding daily targets and successfully finding vehicles for all patrons. This operational efficiency is a major benefit to the busy Tennessee user.

However, the customer experience is strongly influenced by the professionalism and warmth of the on-site staff. While many patrons have praised the exceptional performance of dedicated team members—commending their sweetness, welcoming nature, and willingness to work under pressure—it is also noted that management attitude can occasionally detract from the overall experience. Tennessee users are encouraged to rely on the competence of the staff who clearly excel at customer service, while noting that a positive and welcoming demeanor can sometimes vary.

The branch proudly identifies as a women-owned business and offers special considerations like Active Military Discounts, making it a valuable and community-focused choice for local renters.

The Enterprise Rent-A-Car branch is strategically situated in a highly accessible commercial area of North Knoxville, just off a major thoroughfare.

The specific address is 6339 Clinton Hwy, Knoxville, TN 37912, USA. This location makes it extremely convenient for residents and businesses in the Powell, Karns, and greater North Knoxville communities, as well as those traveling along Clinton Highway. Being a neighborhood location (not an airport facility) is a key advantage for local customers who prefer not to deal with airport surcharges and traffic.

The operating hours are tailored for daily business needs, typically running from 7:30 AM to 5:30 PM, Monday through Friday. Importantly for weekend planning, the branch has limited Saturday hours, usually from 9:00 AM to 12:00 PM, and is generally closed on Sunday. Local users must plan their rentals around these hours, especially regarding returns.

Accessibility and convenience are prioritized at this location:

• Wheelchair Accessibility: The facility features a Wheelchair accessible entrance to ensure easy entry for all customers, along with Wheelchair accessible parking lot spaces.
• On-Site Parking: Customers will find convenient On-site parking for their personal vehicles while their rental is being processed or during the rental period.
• After-Hours Returns: For added flexibility, After Hours Service is typically available. Customers should park the vehicle in a designated Enterprise space, ensure the vehicle is locked, and place the keys in the designated drop box, which is often located near the front door or at the counter area. It is important to remember that the renter is responsible for the vehicle's condition until it is officially checked in by an employee on the next business day.

As a key provider of local mobility services in East Tennessee, this Enterprise branch offers a robust selection of rental solutions:

• Diverse Car Fleet: Available vehicles range from economical compact cars for city driving to full-size sedans, and various sizes of SUVs (including the frequently booked Intermediate-class vehicles like the Toyota RAV4 or similar) suitable for family trips to the Great Smoky Mountains National Park.
• Group and Commercial Vans: The agency specializes as a Van Rental Agency, providing options for Minivans, Fullsize Passenger Vans (such as 12- and 15-passenger models for churches or large groups), and Cargo Vans for personal or commercial moving needs.
• The "We'll Pick You Up" Service: This signature Enterprise service is available. Local Tennessee customers needing transportation to the branch should call the location directly to confirm the availability, hours, and distance limitations of the free local pick-up service, allowing for seamless transition to their rental.
• Payment Flexibility: The location accepts all major Credit Cards, Debit Cards, and NFC mobile payments. Note that rental requirements for using a Debit Card at a local branch typically involve providing a substantial deposit and proof of local residency, such as current utility bills, in addition to meeting the age and driver’s license requirements.
• Protection Products: Customers can opt to purchase a Damage Waiver (DW), Roadside Assistance Protection (RAP), and Personal Effects Coverage (PEC) for an additional daily charge to limit liability and gain peace of mind during the rental term.
• Additional Drivers: A renter’s spouse or domestic partner who meets the standard requirements can be added at no additional cost. Other authorized drivers can be added for a small daily fee, provided they appear at the time of rental and meet all necessary qualifications.

The Clinton Highway Enterprise branch stands out among Knoxville car rental providers due to several key features focused on community and customer convenience:

• Women-Owned Business Status: The facility identifies as women-owned, offering local Tennessee customers the opportunity to support a diverse business within the Knoxville community.
• Active Military Discounts: A commitment to serving the community includes offering special discounts and benefits to active military personnel and their families. Active duty military members are also often exempt from certain requirements related to address matching on debit card rentals.
• Efficient, High-Volume Operations: The staff at this location has demonstrated the ability to handle extremely high volumes of reservations, quickly processing customers and ensuring car availability even under significant pressure, a crucial benefit during peak seasons or high-demand periods.
• Positive Staff Interactions: Despite some managerial concerns, the location is frequently highlighted for its wonderful, sweet, and welcoming support staff, such as the described "tall brunette," who embody excellent customer service skills.
• Payment Versatility: The acceptance of Credit Cards, Debit Cards (with required qualifications), and NFC mobile payments offers a wide range of payment options to meet various customer needs.

For Tennessee users looking to reserve a car or van, verify rental requirements, or arrange for the free local pick-up service in the Knoxville area, please use the following contact details:

Address: 6339 Clinton Hwy, Knoxville, TN 37912, USA

Phone: (865) 922-0709

Mobile Phone: +1 865-922-0709

Choosing the Enterprise Rent-A-Car on Clinton Highway in Knoxville is a smart move for Tennessee users who value a combination of large-fleet reliability and local convenience. The branch's proven ability to manage high demand and provide a diverse range of vehicles—from basic economy cars to 15-passenger vans—ensures that the vast majority of transportation needs can be met efficiently.

The women-owned status, coupled with valuable benefits like the Active Military Discount, makes it a socially conscious choice. Furthermore, the availability of a local pick-up service saves customers the hassle of arranging their own transport to the rental office, a major convenience often cited by local users.

The dedication of the frontline staff is a considerable asset, providing a welcoming and personalized rental experience that can make the difference between a smooth transaction and a frustrating one. While there may be occasional inconsistencies in customer service demeanor at the managerial level, the overall positive reviews highlight that the core team works diligently and professionally to exceed expectations. For the most seamless experience, local Tennessee renters are advised to make reservations in advance, clearly review the specific requirements for their chosen payment method (especially debit card policies involving local residency proof), and leverage the exceptional service offered by the experienced staff members.

Enterprise Rent-A-Car

6339 Clinton Hwy, Knoxville, TN 37912, USA