Enterprise Rent-A-Car

- 2596 Cumberland St, Lebanon, PA 17042

For residents and visitors in Central Pennsylvania looking for dependable, high-quality car and van rentals, Enterprise Rent-A-Car in Lebanon, PA, is a trusted local resource. Located conveniently on Cumberland Street, this agency provides a wide selection of vehicles for various needs, whether you're replacing a vehicle after an accident, planning a family trip, or simply need a temporary mode of transportation. This branch prides itself on combining the resources of a leading national brand with a dedicated, personalized local approach, ensuring you receive the right vehicle and the best service for your journey.

This particular Enterprise location stands out within the community not only for its extensive fleet but also for its commitment to inclusive service. It is identified as a women-owned business, demonstrating a strong connection to the local economy and a focus on community values. The staff here, known for being friendly and professional, strive to make the rental process as smooth and stress-free as possible, focusing on clear explanations and proactive customer care, as highlighted by local patrons.

The Enterprise Rent-A-Car facility is situated at 2596 Cumberland St, in the heart of Lebanon, PA 17042. This location is easily accessible for residents across Lebanon County and surrounding areas in Central Pennsylvania. Being on a major road like Cumberland Street ensures straightforward navigation whether you are coming from local neighborhoods or main regional thoroughfares.

Accessibility is a key priority for this location. Recognizing the importance of service for all customers, the facility offers essential accommodations. These include a wheelchair accessible entrance, making entry and exit easy for those using mobility devices. Furthermore, dedicated wheelchair accessible parking is available on-site, providing convenience right from the moment you arrive. The branch also offers ample general on-site parking for customers who are dropping off their personal vehicle before renting.

As a full-service car and van rental agency, the Enterprise team at this Lebanon location provides a broad spectrum of transportation solutions to meet diverse client requirements. Their services go beyond a standard rental, aiming to solve temporary vehicle needs with efficiency and care.

• Car Rental Agency Services: Providing a wide range of vehicles including economy cars, compact cars, midsize sedans (like the Toyota Corolla or Volkswagen Jetta), full-size cars (such as the Chevrolet Malibu), SUVs (like the Nissan Rogue or Chevrolet Equinox), and luxury vehicles.
• Van Rental Agency Services: Offering various passenger vans, typically including 8-passenger, 12-passenger, and possibly 15-passenger van options, perfect for group travel, family vacations, or transporting teams. They also offer minivans (like the Chrysler Pacifica).
• Temporary/Replacement Rentals: Specializing in insurance replacement rentals, where staff often coordinate directly with insurance companies, making the process easier for customers whose personal vehicles are in the shop after an accident.
• Adaptive Driving Devices: For customers with disabilities, Enterprise commits to providing a range of mobility devices such as hand controls, spinner knobs, and pedal extenders at no additional charge. Customers should note that two business days' notice is typically required for vehicles equipped with these devices.
• Payment Flexibility: They accept multiple modern payment methods, including credit cards, debit cards, and NFC mobile payments, offering convenience when securing a rental.
• After-Hours Vehicle Return: For added flexibility, the location provides an after-hours return service, allowing customers to park and securely drop keys in a designated box outside of operating hours.

The Lebanon Enterprise location offers several features that enhance the rental experience and demonstrate their commitment to customer groups within the Pennsylvania community.

• Identifies as Women-Owned: Supporting a locally rooted business that promotes diversity and inclusion within the industry.
• Active Military Discounts: Acknowledging the service of the local military community, this location offers special discounts for active military personnel, a valuable feature for service members and their families in the area.
• Commitment to Customer Support: The staff has received positive mentions for going "above and beyond" to assist customers in challenging situations, such as one case involving a last-minute handicap rental, showcasing a genuine desire to help.
• Wide Vehicle Selection: Access to a diverse national fleet means customers can often get a vehicle similar to what they are driving, aiding in a smoother transition during a replacement rental period. The fleet includes everything from fuel-efficient economy cars to spacious SUVs and large passenger vans.
• Accessibility Provisions: Features like a wheelchair accessible entrance and wheelchair accessible parking lot ensure that the facility is welcoming and usable for all members of the community.

If you are planning to rent a vehicle or need to confirm availability and policies, you can reach the Enterprise Rent-A-Car Lebanon team using the following details:

• Address: 2596 Cumberland St, Lebanon, PA 17042, USA
• Phone: (717) 274-9771

We recommend calling ahead, especially when requesting specialty vehicles, adaptive equipment, or checking on the specifics of van availability, to ensure the best possible service for your transportation needs.

Choosing Enterprise Rent-A-Car in Lebanon, PA, is an excellent decision for Pennsylvania drivers and visitors because of their unique blend of robust resources and committed local service. When you need a rental, you're not just renting a car; you're often managing a transitional period—whether it's travel, a move, or dealing with a car repair. This branch's strength lies in its proven dedication to minimizing the friction of that transition.

The feedback from local customers frequently highlights the professionalism and helpfulness of the staff, emphasizing that employees like Ben are willing to take the extra steps to ensure customer satisfaction. This level of personalized care is crucial, particularly when a customer is facing the stress of a disabled vehicle or a crucial appointment. They aim to provide a similar car to what you drive, which simplifies the adjustment process, and their clear, friendly explanations of the rental agreement contribute to a sense of trust and transparency.

Furthermore, the availability of specialized offerings such as active military discounts and key accessibility features, including dedicated parking and entrances, shows a tangible commitment to serving the entire Lebanon community responsibly. While there may be procedural requirements, such as deposits or insurance checks—common across the industry—the overall commitment to a quick, friendly, and supportive experience is what makes this specific Enterprise location a preferred choice for reliable vehicle rental in the Central Pennsylvania region.

Enterprise Rent-A-Car

2596 Cumberland St, Lebanon, PA 17042, USA