Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Hello, Arizonans! In a state as expansive and diverse as ours, where daily commutes can span across different cities and weekend adventures call for reliable transportation to explore national parks or scenic drives, having a dependable car rental service nearby is invaluable. Whether your own vehicle is in the shop, you're hosting out-of-state visitors, or you simply need an extra set of wheels for a special occasion, finding a reputable and convenient car rental agency is essential. For many in the Phoenix area, Enterprise Rent-A-Car on East Bell Road stands as a well-known and often relied-upon option.
This article aims to provide a comprehensive and informative overview of the Enterprise Rent-A-Car branch located at 2810 E Bell Rd, Phoenix, AZ 85032. We'll delve into their location and accessibility, the breadth of services they offer, and key features and highlights that make them a suitable choice for local users. We'll also incorporate insights from real customer experiences to give you a well-rounded perspective.
The Enterprise Rent-A-Car branch is conveniently situated at:
2810 E Bell Rd, Phoenix, AZ 85032, USA
This prime location on East Bell Road places it strategically in North Phoenix, making it highly accessible for residents across a wide range of Phoenix neighborhoods, including those in Paradise Valley, Scottsdale, Glendale, and other surrounding communities. Bell Road is a significant east-west arterial road in the Valley, ensuring easy access from various directions. For locals, this means less time spent navigating to pick up your rental, allowing for a smoother start to your journey. The branch operates with convenient hours from Monday to Friday, 7:30 AM to 5:30 PM, and on Saturdays and Sundays from 9:00 AM to 1:00 PM, providing flexibility for weekend needs as well. However, it's worth noting that after-hours drop-off service is not available at this specific location, so planning your return during business hours is crucial.
Enterprise Rent-A-Car is renowned for its extensive range of services designed to meet diverse customer needs. At their 2810 E Bell Rd location, you can expect typical offerings that cater to both individual and corporate clients:
- Wide Vehicle Selection: Enterprise boasts a comprehensive fleet. You can find everything from economical compact cars for fuel-efficient city driving (like a Mitsubishi Mirage or Nissan Versa) to mid-size sedans (such as a Toyota Corolla or Volkswagen Jetta) and full-size vehicles (like a Chevrolet Malibu). For families or groups, minivans (Dodge Grand Caravan or Toyota Sienna) and a variety of SUVs (including Nissan Rogue, Chevrolet Equinox, and larger options like Chevrolet Suburban) are readily available. They also offer luxury cars (Nissan Maxima, Audi A4) and convertibles (Ford Mustang Convertible) for those special occasions.
- Flexible Rental Durations: Whether you need a vehicle for a few hours, a day, a week, or even months (as one customer review highlighted for a two-month rental), Enterprise offers flexible rental periods to suit your specific requirements.
- Vehicle Pick-up and Drop-off Service: A standout service mentioned in customer reviews is their convenient pick-up and drop-off service. This is particularly beneficial for customers whose personal vehicles are undergoing repairs, as Enterprise often coordinates directly with local auto body shops and dealerships, such as North Phoenix Tesla Collision as noted by a satisfied customer. This feature significantly enhances convenience for Arizonans facing vehicle downtime.
- Insurance and Protection Options: Enterprise offers various protection plans, including Damage Waiver (DW), Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP), allowing customers to choose the level of coverage that best suits their needs. It is always recommended to review these options carefully and compare them with your existing insurance policies.
- Additional Equipment: For those traveling with children, booster seats are typically available for an additional fee.
- Fuel Options: Customers have choices for fuel payment, including prepaying for fuel, having Enterprise refill the tank (with an additional service charge), or refilling the tank themselves before returning.
- One-Way Rentals: Enterprise facilitates one-way rentals, allowing customers to pick up a vehicle at one location and drop it off at another, even across different cities or states, though one-way fees may apply. This is a great option for those traversing Arizona or heading out of state.
Several aspects contribute to Enterprise Rent-A-Car's reputation, particularly for the 2810 E Bell Rd branch:
- Exceptional Customer Service Recovery: As highlighted in a customer review, the branch demonstrates a strong commitment to resolving issues. An initial negative experience with a vehicle's cleanliness was impressively turned around by the manager, Kali, who "went above and beyond to make things right" by providing a much nicer vehicle. This showcases their dedication to customer satisfaction and problem-solving.
- Smooth Transactions and Efficiency: Multiple reviews praise the "smooth transaction" process, from pick-up to drop-off. This indicates an efficient and well-organized team that values customers' time, which is highly appreciated by busy Arizonans.
- Reliable Pick-up and Drop-off Service: The seamless coordination for pick-up from a collision center, as described by a customer, underscores Enterprise's commitment to convenience, especially for those in need of a replacement vehicle. This "door-to-door" style service (from the repair shop) is a significant advantage.
- Professional and Caring Staff: The feedback emphasizes the professionalism and genuine care exhibited by staff, particularly the manager, Kali. A "great team working here" creates a welcoming and helpful environment.
- Wide Range of Vehicle Classes: The availability of various vehicle types, from economy to luxury and SUVs, ensures that individuals can find a vehicle that fits their specific needs and budget for their Arizona travels.
- Reputation and Trust: As a globally recognized brand, Enterprise brings a level of trust and consistency in service quality, which is reassuring for customers.
To make a reservation, inquire about vehicle availability, or for any customer service needs at this specific branch, you can contact Enterprise Rent-A-Car using the following details:
Address: 2810 E Bell Rd, Phoenix, AZ 85032, USA
Phone: (602) 485-7735
Mobile Phone: +1 602-485-7735
For general customer service or roadside assistance outside of this branch's direct line, Enterprise also offers broader support lines. It's always a good idea to call ahead to confirm details, especially for specific vehicle requests or current operating hours during holidays.
For residents of Arizona, particularly those in the sprawling Phoenix metropolitan area, Enterprise Rent-A-Car at 2810 E Bell Rd stands out as a highly suitable and reliable option for their car rental needs. Its accessible North Phoenix location means less hassle when picking up or returning a vehicle, saving valuable time for busy locals. The broad range of vehicles ensures that whether you're commuting to work, planning a family trip to the Grand Canyon, or just need a temporary car while yours is being serviced, there's likely a vehicle that fits your requirements.
What truly sets this branch apart, as evidenced by customer testimonials, is their commitment to exceptional customer service and their ability to handle challenges effectively. The willingness of the staff, like Kali, to go "above and beyond" to rectify issues, combined with their efficient pick-up and drop-off services (including coordination with collision centers), makes the rental experience smoother and more pleasant. For Arizonans seeking not just a car, but a reliable and customer-focused mobility solution, Enterprise Rent-A-Car on E Bell Rd proves to be a trustworthy partner, ensuring you can keep moving forward, no matter what journey lies ahead.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2810 E Bell Rd, Phoenix, AZ 85032, USA
Enterprise Rent-A-Car Reviews
teammanagergasdoormoneySUVtransactionemployeeinsurance companydebit card
★ 5★ 4★ 3★ 2★ 1I had a recent experience at this rental location that started off a bit rocky but ended on a very positive note. I originally went in to exchange a car I wasn’t happy with. The replacement vehicle I was given was unfortunately not properly cleaned and even had writing left on the window, which was a bit surprising and disappointing.That said, I really appreciate how the situation was handled afterward. The manager, Kali, stepped in and went above and beyond to make things right. She was understanding, professional, and genuinely cared about my experience. She provided me with a much nicer vehicle to make up for the inconvenience, and that made all the difference.Thanks to Kali’s excellent customer service, what could’ve been a frustrating rental turned into a much better experience. I truly appreciate her help and would be willing to give this location another try because of her.
Jun 05, 2025 · Fadi AboalrikabGreat team working here. Smooth transaction and didn't have any issue with my rental. I had it for 2 months while my Tesla is getting fix. Also love the pick up and drop off they provided. They have a great relationship with North Phoenix Tesla Collision. On the day I drop off my Tesla, Tesla rep called Enterprise and let them know I an ready for pick. Enterprise picked me up asap and had my rental ready.
Apr 02, 2025 · Christian GalmanExcellent service! Very nice car at a fair price. Staff was super friendly and helpful with our rental and would definitely use them again. Rented out of the Bell Road store in Scottsdale AZ. Made our trip one of my best days on vacation. Thanks again Enterprise
Apr 14, 2025 · Joan WThis location made everything so easy! I had problems with cruise control and Callie guided me through the process to get a different vehicle. My rental was basically flawless.Thanks for a wonderful experience and I will be back!!
Jun 11, 2025 · Jackee BellFriendly helpful staff. Quick drop-off. Location was convenient for me. They seem to have a good collection of cars - Cadillacs, Audi, etc.
Jul 16, 2025 · A R
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