Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Introduce
Introduction / Overview: Your Trusted Local Car and Van Rental Partner in Georgia
For residents and visitors in the West Georgia region, having a reliable, flexible, and comfortable mode of transportation is essential, whether for a weekend trip to Atlanta, a family vacation, or just managing day-to-day life while your personal vehicle is in the shop. Enterprise Rent-A-Car in Villa Rica, Georgia, is a key local resource, distinguished not only by the globally recognized brand but by its outstanding local service and commitment to the community.
Located conveniently right here in Villa Rica, this Enterprise branch specializes in providing a wide array of rental solutions, serving as both a primary car rental agency and a dedicated van rental agency. This dual focus ensures that whether you need an economy car for quick errands or a spacious passenger van for a group outing or team travel, the right vehicle is available for you. The branch is proudly identified as a women-owned business, bringing a strong commitment to professionalism and community focus to all its operations.
But what truly sets this branch apart is its reputation for service. Customers consistently highlight the exceptional employee attitude, often going above and beyond expectations. One five-star reviewer enthusiastically described their experience as the "exception," noting, "I could not have asked for more helpful, polite, smiling, friendly employees." This focus on people ensures that your rental process is not just smooth, but genuinely pleasant. Furthermore, another local customer planning a vacation praised the staff for doing an "awesome job making us feel like we mattered" even when faced with unforeseen issues like a fleet-wide recall on vans. This is the level of dedicated, problem-solving service the Georgia community can depend on.
From providing a temporary replacement vehicle to offering a "dream car" experience—as one reviewer put it—the Villa Rica team aims to deliver a five-star rental experience every single time, making it the definitive choice for your vehicle needs in Carroll County and beyond.
Location and Accessibility: A Convenient Stop in Villa Rica
The Enterprise Rent-A-Car branch is situated in a highly accessible area of Villa Rica, making pickup and drop-off simple for local users and those traveling from nearby cities like Douglasville, Carrollton, and Bremen. Its location is ideal for quick access from major roads in the West Georgia area, ensuring you spend less time navigating and more time on the open road.
The branch is located at 420 E Montgomery St, Villa Rica, GA 30180, USA. This address places it in a commercial area just off some of Villa Rica’s main thoroughfares, providing easy connectivity to US Route 78 and Interstate 20 (I-20). For those commuting into or out of the Atlanta metropolitan area, the proximity to I-20 is a significant advantage, facilitating fast travel to Hartsfield-Jackson Atlanta International Airport (ATL) or downtown Atlanta without navigating heavy local traffic. Furthermore, the local focus is enhanced by ensuring accessibility features are in place for all community members, a clear sign of their commitment to inclusive service.
The physical location features practical accessibility enhancements for customers, ensuring a seamless experience from arrival to departure. This commitment to convenience is a key part of the local Enterprise promise in Villa Rica.
Services Offered
As a leading local car rental and van rental agency, the Villa Rica Enterprise offers a comprehensive suite of services tailored to meet the diverse needs of Georgia residents and businesses:
- Extensive Vehicle Fleet: Rental options range from fuel-efficient economy and compact cars, ideal for local driving or budget-conscious travel, to full-size sedans, SUVs, and specialized vehicles.
- Dedicated Van Rental Agency Services: Specializing in people movers, including minivans for families and large passenger vans (typically 12 or 15-passenger models) for groups, teams, or church outings, as well as cargo vans for light commercial or moving needs.
- Insurance Replacement Rentals: Working directly with insurance companies and local repair shops to provide replacement vehicles after an accident, keeping your life moving while your personal car is being serviced.
- Flexible One-Way Rentals: The ability to pick up a vehicle in Villa Rica and drop it off at another Enterprise location nationwide, perfect for relocating or planning an extended road trip outside of Georgia.
- After-Hours Key Drop: Providing added convenience for early morning or late-night returns, allowing customers to drop keys safely outside of regular business hours.
- Prepay and Refueling Options: Offering choices for customers to manage their fuel costs, whether by pre-paying for a full tank or having the branch refuel the vehicle upon return.
Features / Highlights
The Enterprise Rent-A-Car in Villa Rica, GA, stands out for several customer-focused features that reinforce its position as a preferred local provider:
- Proudly Identifies as Women-Owned: A local business committed to excellent service, fostering a professional and welcoming environment for all customers.
- Active Military Discounts: A direct way to support and thank those who serve, providing special rates and benefits for active military personnel and their families.
- Superior Customer Service: Staff are consistently praised by customers for being "polite, smiling, friendly" and for their willingness to go the extra mile to ensure customer satisfaction, even during challenging situations.
- Accessibility Features: The facility includes a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating an effort to accommodate all members of the community.
- Flexible Payment Options: Acceptance of major credit cards, debit cards, and modern NFC mobile payments, providing multiple ways for customers to secure their rental.
- Diverse Vehicle Quality: Regular fleet rotation ensures clients often receive a late-model, well-maintained vehicle, sometimes even a "dream car," as noted by one enthusiastic client.
Contact Information
The dedicated team at Enterprise Rent-A-Car in Villa Rica is ready to assist you with your next rental reservation, answer questions about availability, or provide details on corporate programs or military discounts. Do not hesitate to reach out to experience their renowned service.
Address: 420 E Montgomery St, Villa Rica, GA 30180, USA
Phone: (770) 459-4711
Mobile Phone: +1 770-459-4711
What is Worth Choosing Enterprise Rent-A-Car in Villa Rica
When you are looking for a rental vehicle in the West Georgia area, choosing Enterprise Rent-A-Car in Villa Rica means selecting peace of mind, quality, and community-focused service. This branch offers the reliability and extensive fleet backing of a national brand with the personal touch of a local, women-owned business. The commitment of the staff to go "the exception" in customer service is evident in the five-star feedback, ensuring that even when unexpected issues arise, such as a major vehicle recall, the crew acts swiftly and professionally to ensure "it worked out well" for the customer. This level of dedication is invaluable.
For Georgia locals, the practical benefits are substantial: accessible location near I-20, a diverse fleet including specialized van rentals for large groups, and thoughtful policies like active military discounts and wheelchair accessibility. Furthermore, the option to pay with debit cards and NFC mobile payments provides greater financial flexibility than many other rental providers. Whether you are hitting the Georgia roads in a fuel-efficient compact, an SUV for a weekend adventure in the mountains, or a large passenger van for a group trip, the Villa Rica Enterprise team delivers the vehicle and the service that matter. They don't just rent you a car; they provide an essential service that respects your time, budget, and travel needs, making them a truly recommended partner for all your transportation solutions in the region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
420 E Montgomery St, Villa Rica, GA 30180, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I never rate any business or service a five, because I’ve always found room for improvement, most companies display a lot of room for improvement.. I must say the employees at Enterprise were the exception. I could not have asked for more helpful, polite, smiling, friendly employees. The only thing they could have done to make the experience better was if they had sold me my rental car at a price I could afford..The vehicle that I was put in, was a dream car.. I would absolutely recommend Enterprise Rental Car in Villa Rica, Ga, to anyone looking to rent a car… Definitely a five star experience !!!
Sep 17, 2025 · Trisha Whitley-SpeightsWe were headed on vacation and on the day of pick up they had a massive recall on all the vans, no one had anything that size or bigger. The crew at the Villa Rica Enterprise did an awesome job making us feel like we mattered and it worked out well. We will also be coming back to them for our rental needs.
Jul 20, 2025 · Shawn LoweryWe have rented from the Villa Rica, Ga location several times and have been treated very well. We recently rented an SUV for a week and there were some issues with a suitable rental being available when we needed it, but both Rakiah and Shawn proactively worked to find us an alternate vehicle. We were very satisfied with the result and had a very pleasant trip!
Jul 17, 2025 · Kimberly MooreYou couldn’t pay me to use Enterprise again. They are highly overrated and over priced. They charge a million erroneous fees that make no sense. They’re rude, and I caught them manipulating invoices so they could charge me and my insurance company even though my coverage for rental reimbursement covered 100% of the costs $75/day for 30 days. After comparing my paperwork and getting an invoice saying I owed them $114.00 that my insurance company wouldn’t cover, I caught them. They charged GEICO $70/day and then sent me an invoice for an additional $5/day. They charged the same erroneous fees on both invoices too and honestly I don’t know what the heck they were trying to pull, but they picked the wrong one. There’s a lot more to this story but it’s a long one. It will be in my complaint filed to the BBB and the FTC. They are the worst rental vehicle location I have ever dealt with in 42 years of life. I’m still incredulous at the audacity of the employees’ poor customer service and business practices. I will file suit if this is not resolved and I am not compensated for property they stole from me and/or continue to send me this fictitious manipulated invoice. I don’t owe them a dime and in fact they owe me. Don’t go here. They never have what you reserved anyway, and are chronically short staffed. You can’t even schedule to be picked up to get your rental like they’re supposed to. I had the misfortune of using them for two different insurance claims in the past year and bad business is the norm at this location. Entry level inexperienced employees with zero courtesy at the counter is what you can expect upon walk in. You’d get better service from a teenager at chikfila
Jul 16, 2025 · Rosanna HollisI've rented cars from the Villa Rica office several times and it's always been a great experience. A few weeks ago, my car was being serviced at the Ford dealership right next door, and I needed a very last minute rental. I walk in the door and both Cindy C and Brittany M. are behind the counter, smiling and greeting me like I was family. Everyone on the Villa Rica Enterprise team has the customer service thing figured out. I explained that I had no reservation but needed a last minute rental. No problem! I was out the door in 10 minutes tops and on my way. 5+ stars in every way and you know I'll be back again for all my rental needs. Super big thanks to Cindy and Brittany -- big raises for both please! Enterprise is lucky to have them.
Apr 02, 2025 · Paul Fleck
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