Enterprise Rent-A-Car

- 920 E Roosevelt Rd, Lombard, IL 60148

For residents across Illinois, having a dependable car rental option nearby is incredibly valuable. Whether your personal vehicle is in the shop, you're planning a family road trip, or you simply need extra space for a specific task, a convenient and trustworthy car rental service can make all the difference. Enterprise Rent-A-Car, a name synonymous with customer service and a vast fleet, has a strong presence in the Illinois region, including a highly-regarded branch in Lombard. This article is crafted for local users in Illinois, providing a comprehensive and factual overview of the Enterprise Rent-A-Car location at 920 E Roosevelt Rd in Lombard, designed to help you understand their services and determine if they're the right fit for your transportation needs.

The demand for reliable car rentals in Illinois extends beyond airport pickups. Many locals require a vehicle for everyday situations, such as temporary replacement during car repairs, or for special occasions like moving, family visits, or vacations that require a different type of vehicle. Enterprise in Lombard aims to cater to these diverse needs, offering a blend of professional service and a wide selection of vehicles right in the heart of DuPage County.

Understanding the specific features, services, and accessibility of a local branch can significantly enhance your rental experience. We'll delve into what makes the Lombard Enterprise location stand out, from its easy-to-reach address and friendly staff to the variety of cars available. Our goal is to provide you with all the necessary information to make an informed choice for your next car rental in Illinois.

Location and Accessibility

The Enterprise Rent-A-Car branch in Lombard, IL, is conveniently situated at 920 E Roosevelt Rd, Lombard, IL 60148, USA. Roosevelt Road (Route 38) is a major arterial road running through the western suburbs of Chicago, making this location highly accessible from various directions within DuPage County and beyond.

Lombard itself is a thriving village known for its central location within the western suburbs. The branch's position on Roosevelt Road means it's easily reachable from neighboring communities such as Villa Park, Glen Ellyn, Downers Grove, and Oakbrook Terrace. For those relying on public transportation, local Pace bus routes typically operate along major corridors like Roosevelt Road, offering connections to Metra train stations for broader regional access. However, it's always advisable to check specific bus schedules for the most direct route.

While this location does not offer a pick-up service (as stated in Enterprise's policy for this branch), its roadside accessibility, ample parking, and straightforward navigation via GPS make it simple for customers to reach by personal vehicle or rideshare. The ease of access from surrounding residential areas and commercial hubs makes the Lombard Enterprise branch a practical choice for a wide array of local renters in Illinois.

Services Offered

• Wide Range of Vehicle Classes: Enterprise in Lombard offers a comprehensive fleet, including economy, compact, mid-size, and full-size sedans suitable for daily commutes or comfortable travel.
• SUVs and Minivans: For families, groups, or those needing extra space, the branch provides various sizes of SUVs and minivans, such as the Chrysler Pacifica (as highlighted in a customer review for cross-country travel), perfect for road trips or larger cargo needs.
• Trucks and Cargo Vans: For moving, hauling, or business needs, Enterprise also offers light-duty trucks and commercial cargo vans, providing specialized solutions beyond standard passenger vehicles.
• Flexible Rental Periods: Customers can rent vehicles for various durations, from a single day to weekly, monthly, or even longer-term rentals, accommodating diverse schedules and needs.
• Optional Protection Products: Enterprise offers various rental protection options, including Damage Waiver (DW), which waives or reduces the renter's responsibility for damage to the rental vehicle, and other supplementary liability protection plans. These are optional but provide peace of mind.
• Fuel Options: Renters have choices regarding fuel, including prepaying for fuel, having Enterprise refill the tank upon return (with a service charge), or refilling the tank themselves before returning the vehicle.
• Additional Drivers: A renter's spouse or domestic partner meeting age and license requirements can be added as an authorized driver at no extra charge. Other additional authorized drivers may incur a daily fee.
• After-Hours Return: For convenience, this location offers an after-hours return option, allowing customers to park the vehicle and drop keys in a secure box, with responsibility for the vehicle until the next business day's inspection.
• Corporate and Business Rentals: Enterprise provides tailored rental programs and rates for businesses and corporate accounts, supporting local companies with their transportation requirements.

Features / Highlights

• Exceptional Customer Service: Customer reviews frequently praise the friendly, helpful, and professional demeanor of the associates, with specific mentions of staff members like Jake, who are noted for exceeding expectations from pick-up to drop-off. This indicates a strong focus on customer satisfaction at this branch.
• Vehicle Condition and Variety: The Lombard branch appears to maintain its vehicles well, providing safe, spacious, and fuel-efficient options. The availability of various vehicle types, including minivans suitable for long journeys, is a significant highlight.
• Efficient Problem Resolution: Positive reviews highlight the staff's ability to quickly and efficiently resolve concerns with a rented car, demonstrating a commitment to customer support even after the rental process begins.
• Seamless Return Process: The return process is noted by customers as being seamless, with staff assisting quickly to ensure customers can reach their next destination without delay, which is particularly beneficial for those with appointments or tight schedules.
• Strong Local Recommendation: The glowing feedback, including customers stating they would choose this specific Lombard location over others closer to them, speaks volumes about the quality of service provided.

Contact Information

Address: 920 E Roosevelt Rd, Lombard, IL 60148, USA

Phone: (630) 916-7700

Mobile Phone: +1 630-916-7700

Conclusion: Why this place is suitable for locals

For residents across Illinois, particularly those in the western suburbs like Lombard, Enterprise Rent-A-Car at 920 E Roosevelt Rd stands out as an exceptionally suitable choice for their car rental needs. Its strategic location on a major thoroughfare makes it easily accessible for individuals and families residing in Lombard and surrounding communities. Whether you're in need of a temporary vehicle while your car is undergoing repairs, planning a cross-country adventure, or simply require extra space for a specific task, this branch offers a wide and well-maintained fleet to match diverse requirements.

The consistent positive feedback regarding customer service, highlighting staff professionalism and a kind demeanor, underscores Enterprise's commitment to providing a superior rental experience. The ability to quickly resolve concerns and facilitate a seamless return process further enhances its appeal for busy locals. While Enterprise has standard policies regarding additional drivers and fuel options, the clear communication and efficient handling by the Lombard team, as reflected in customer testimonials, contribute to a transparent and reassuring rental process.

Choosing a local Enterprise branch like the one in Lombard means you're not just getting a vehicle; you're also benefiting from a service-oriented team that understands the importance of reliable transportation to the daily lives of Illinois residents. For anyone in the area seeking a trustworthy and convenient car rental solution, this Enterprise location proves to be a highly recommended option, capable of turning a simple rental into a positive and stress-free experience.

Enterprise Rent-A-Car

920 E Roosevelt Rd, Lombard, IL 60148, USA