Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Indiana, especially those in and around the growing community of Avon, having access to reliable and flexible transportation is often paramount. Whether your personal vehicle is temporarily out of commission, you're planning a weekend getaway, or you simply need an extra car for a specific purpose, a local car rental agency can be an invaluable resource. In Avon, Enterprise Rent-A-Car on East US Highway 36 stands as a key option for fulfilling these needs. This article aims to provide a clear, engaging, and informative overview of this specific Enterprise location, offering insights from the perspective of local users in Indiana.
Indiana's landscape often necessitates personal vehicles for daily commutes, family outings, and exploring the diverse attractions our state has to offer. While Indianapolis is a major hub, many of its surrounding communities, like Avon, rely on convenient, local services. Enterprise Rent-A-Car, known for its extensive "home city" network, focuses on serving customers directly within their communities, making the Avon branch a relevant and accessible choice for residents of Hendricks County and beyond.
When selecting a car rental company, several factors come into play: the variety of vehicles available, the efficiency of the pick-up and drop-off process, the clarity of rental policies, and the overall customer service experience. Enterprise aims to provide a seamless rental journey, often emphasizing its dedication to customer satisfaction. While experiences can naturally vary from person to person, understanding the general operations and unique aspects of a specific branch, like the one in Avon, can help manage expectations and contribute to a more positive interaction.
It's always beneficial for local users to be well-informed about the services and any specific policies of a business. For instance, knowing about vehicle inspection procedures at pick-up and return, or understanding details related to deposits, can prevent misunderstandings and ensure a smoother process. This guide will delve into the precise location and accessibility of the Avon branch, outline the range of services it offers, highlight key features, and provide essential contact information.
Ultimately, whether you need a compact car for running errands around Avon, a spacious SUV for a family trip to Turkey Run State Park, or a reliable sedan as a temporary replacement for your own car, the Enterprise branch on East US Highway 36 aims to provide a suitable solution. By detailing its offerings and characteristics, we hope to empower you with the knowledge needed to confidently secure your next rental vehicle in the Hoosier State, ensuring your transportation needs are met with professionalism and convenience.
The Enterprise Rent-A-Car branch in Avon, Indiana, is conveniently located at 8315 E US Hwy 36, Avon, IN 46123, USA. This address places it directly on a major east-west thoroughfare, US Highway 36 (also known as Rockville Road in this stretch), which is a key artery connecting Avon with Indianapolis to the east and other communities in Hendricks County to the west.
For residents of Avon, Plainfield, Brownsburg, Danville, and other neighboring towns in Hendricks County, this location offers exceptional accessibility. Being directly on US Highway 36 means it's straightforward to navigate to, reducing the need for complex directions or driving through residential areas. The area around the branch is typically well-developed with commercial establishments, contributing to clear signage and ease of access.
While not an airport location, its position on a main highway makes it a practical choice for those traveling to or from Indianapolis International Airport (IND) without needing an on-airport rental. It's a relatively short and direct drive from the airport via Ronald Reagan Pkwy and US 36. For those relying on the extensive network of interstates in Indiana, the branch is also within reasonable distance of Interstate 70 (I-70) to the south and Interstate 74 (I-74) to the north, allowing for convenient access from various parts of the state.
As a "home city" branch, Enterprise in Avon is specifically designed to cater to the daily rental needs of the local community. This focus often translates into a more personalized and potentially less rushed experience compared to busier airport counters. Its location provides a crucial service for local residents whose vehicles are undergoing repairs, businesses needing temporary transportation solutions, or individuals planning local leisure activities.
The presence of available parking for customers picking up or dropping off rentals further enhances the overall accessibility and convenience of the Enterprise Rent-A-Car branch on East US Highway 36 in Avon.
Enterprise Rent-A-Car on East US Hwy 36 in Avon, IN, offers a comprehensive suite of services tailored to meet diverse car rental needs for individuals and businesses in the local community. These services typically include:
- Extensive Vehicle Fleet: Enterprise maintains a wide variety of well-maintained vehicles, ensuring customers can find a car that suits their specific purpose and budget. Options generally include:
- Economy and Compact Cars: Such as the 2025 Sonata mentioned in a review, or models like the Mitsubishi Mirage and Nissan Versa, ideal for fuel efficiency and urban driving.
- Mid-size and Full-size Sedans: Providing comfort and space for daily commutes or longer trips, including models like the Toyota Corolla, Volkswagen Jetta, and Chevrolet Malibu.
- SUVs: Ranging from small crossovers (e.g., Hyundai Kona, Nissan Rogue) to large, full-size SUVs (e.g., Chevrolet Tahoe, Class Premium SUV), perfect for families, groups, or those needing extra cargo space.
- Minivans: Like the Chrysler Pacifica, offering ample space for larger families or groups.
- Pickup Trucks: Such as the Toyota Tacoma, available for utility purposes or light hauling. This location may also coordinate with Enterprise Truck Rental services for larger vehicles.
- Specialty and Luxury Cars: For special occasions or a more premium driving experience (availability can vary at neighborhood locations).
- Short-Term Rentals: Offering flexible rental periods including daily, weekly, and weekend options, catering to immediate transportation needs, leisure activities, or temporary vehicle requirements.
- Long-Term Rentals: Solutions for extended periods, such as monthly rentals, which can be a cost-effective option for individuals needing a vehicle for several weeks or months.
- One-Way Rentals: The convenience of picking up a vehicle at the Avon location and returning it to a different Enterprise branch, either within Indiana or across the country (specific fees and vehicle class restrictions may apply).
- Vehicle Replacement Services: A core strength of Enterprise's neighborhood branches. This service assists customers whose personal vehicles are undergoing repairs due to accidents, mechanical breakdowns, or theft, often working directly with insurance companies for seamless billing.
- Customer Pick-Up Service: A standout convenience. This Enterprise location typically offers a complimentary "We'll Pick You Up" service, where a staff member can collect you from your home, office, or repair shop within a reasonable distance of the branch. This is particularly beneficial for customers without immediate transportation to the rental office.
- Optional Protections and Add-ons:
- Damage Waiver (DW): Reduces or waives the renter's financial responsibility for loss of, or damage to, the rental vehicle, subject to terms and conditions.
- Extended Protection: Provides supplemental liability coverage for retail rentals.
- Additional Driver: Option to add authorized drivers to the rental agreement (spouses/domestic partners may be authorized at no extra charge; others may incur a daily fee).
- GPS Navigation Systems: To assist with directions while exploring Indiana.
- Child Safety Seats: Available in various sizes (infant, toddler, booster) for families traveling with young children.
- Fuel Service Options: Choices for how to manage fuel levels upon return, including pre-paying for fuel, having Enterprise refuel, or refilling the tank yourself.
- Enterprise Plus® Loyalty Program: A free rewards program that allows frequent renters to earn points towards free rental days and receive expedited service.
These comprehensive services ensure that the Enterprise Rent-A-Car on East US Hwy 36 in Avon is well-equipped to handle a wide range of personal and professional car rental requirements for the local Indiana community.
The Enterprise Rent-A-Car branch on East US Highway 36 in Avon, IN, boasts several features and highlights that make it a compelling choice for car rental services for locals:
- Exceptional Customer Service (as reported by many): Numerous positive reviews highlight the professionalism, friendliness, and helpfulness of the staff at this location. Specific mentions of "Charlie," "Lela," and "Austin" providing "stellar customer service" and being "professional and friendly" indicate a strong team dedicated to a positive customer experience. This includes personal touches like picking up customers from repair shops and follow-up calls regarding deposit returns, demonstrating a commitment to service that goes "above and beyond."
- Convenient Local Pick-Up Service: A hallmark of Enterprise's neighborhood branches is their "We'll Pick You Up" service. This complimentary offering allows staff to pick up customers from their home, office, or repair facility within a designated radius, significantly enhancing convenience, especially for those whose primary vehicle is unavailable. This feature sets Enterprise apart for local users.
- Strategic Neighborhood Location: Situated directly on East US Highway 36, the branch is highly accessible for residents of Avon and surrounding Hendricks County communities. Its position avoids the complexities of airport traffic, making it a straightforward choice for local car replacement, personal errands, or weekend trips within Indiana.
- Diverse and Well-Maintained Fleet: Enterprise is known for its extensive inventory of vehicles, and the Avon branch typically offers a wide array of choices. Customers can expect a range from economical compact cars (like the "2025 Sonata" praised by a reviewer) to spacious SUVs and minivans, ensuring they can find a vehicle that perfectly suits their needs for comfort, capacity, or fuel efficiency.
- Focus on Insurance Replacement Rentals: Enterprise has a strong reputation for handling insurance replacement rentals efficiently. For locals whose vehicles are involved in accidents or require extensive repairs, this branch is well-versed in working with insurance companies, simplifying the process during a potentially stressful time.
- After-Hours Return Option: The availability of an after-hours key drop box at the front of the building provides flexibility for customers needing to return their vehicle outside of regular business hours. While responsibility for the vehicle condition ends upon inspection the next business day, this option is convenient for early morning departures or late-night returns.
While some corporate-level policy concerns were raised in one review regarding consistency across locations, the specific customer interactions at this Avon branch, as highlighted in the positive feedback, suggest a local team that prioritizes customer care and professionalism.
Should you need to contact the Enterprise Rent-A-Car branch on East US Highway 36 in Avon, Indiana, for reservations, inquiries, or any other assistance, please use the following details:
- Address: 8315 E US Hwy 36, Avon, IN 46123, USA
- Phone: (317) 272-7720
- Mobile Phone: +1 317-272-7720
It is always advisable to call the branch directly for the most current information regarding vehicle availability, specific daily operating hours (which can sometimes differ from general corporate hours), or to discuss any particular rental requirements you may have. For general information, booking, or managing reservations, the Enterprise Rent-A-Car official website and mobile application are also excellent resources.
For residents of Avon and the broader Hendricks County area in Indiana, Enterprise Rent-A-Car on East US Highway 36 stands out as a highly suitable and reliable option for their car rental needs. Its distinct "home city" focus, combined with a commitment to customer service, makes it an excellent local resource.
A primary reason for its suitability is its strategic and accessible location directly on US Highway 36. This positioning means it's incredibly easy to reach for anyone in Avon, Plainfield, or other nearby communities, eliminating the hassle of driving to distant airport rental counters. For Hoosiers whose personal vehicles are undergoing repairs – a common and often unexpected need – the convenience of a local branch that offers services like picking you up from your repair shop, as highlighted by a satisfied customer, is invaluable. This level of personalized convenience truly sets it apart for local users.
The consistent positive feedback regarding the staff's professionalism, kindness, and efficiency, from the pick-up service to the front desk and vehicle walkthrough, strongly indicates a team dedicated to providing a pleasant and supportive rental experience. While one review did touch upon broader corporate policy concerns regarding consistency across locations, the specific interactions at this Avon branch appear to be marked by genuine hospitality and a proactive approach to customer satisfaction, even including follow-up calls about deposit returns.
Furthermore, the diverse fleet available ensures that residents can find the perfect vehicle for any situation. Whether it's an economical sedan for daily errands, a spacious SUV for a family trip to a local Indiana attraction, or a pickup truck for a home project, Enterprise in Avon is equipped to meet varied demands. Its strong ties to the insurance replacement market also mean it's well-versed in handling those specific needs smoothly.
In conclusion, Enterprise Rent-A-Car on East US Highway 36 in Avon provides a practical, customer-focused, and highly accessible car rental solution for the local Indiana community. Its convenient location, helpful services, and a team that strives for "top-notch service" make it a dependable choice for ensuring continuous mobility and peace of mind for residents in and around Avon.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
8315 E US Hwy 36, Avon, IN 46123, USA
Enterprise Rent-A-Car Reviews
teamdrivingpick upmanagercleandealershipfeesairportinsurance companySUV
★ 5★ 4★ 3★ 2★ 1I recently had to rent a vehicle due to my vehicle being hit. Everyone that I dealt with was great. Charlie picked me up from Caliber Collision, and he was great. Lela at the front desk had stellar customer service skills, and she was kind. Austin who showed me my rental was also awesome. He was professional and friendly. I didn’t want to return my 2025 Sonata! Someone even called to let me know that the vehicle was returned and that I’d be receiving my deposit back. Top notch service!
Jul 11, 2025 · Joi WinsteadI’ve been in the hospitality for several years. I know when I see genuine hospitality I know when I see (put on). On Friday from when I rented my vehicle, I was always working with this one particular lady. She was kind of brown skin and a little bit very small. But she spoke with this particular voice, but her face did not match your voice and what that she sounded like. It was like I was talking to someone on a recorded line that had no soul or no personality. She already had her pre-made up responses with no care to listen to any of my concerns. It was enterprise way or no way. There was no room for conversation. She was professionally patient to hear what I had to say, but already had her book response ready. There seems to be some scam activities going forward in enterprise as a whole. Because as a corporate company, you guys work together on some level, but then there’s individual rules based on location. Which calls for a terrible renters experience. There should be alignment throughout each location. There shouldn’t be rules from one location to the next outside of the airport. There’s not set fees and it seems like whatever the person decides who you’re talking to is what they wanna go with is what they do so it sounds like a commission base service. You can get a better deal if you find another location or another person. I know this may go to the GM and that’s about it. There will be no follow up. There will be no additional training, no alignment throughout the Enterprises because it’s hard to make corporate changes with a local mindset. You should shut down your third-party sites to rent a vehicle in a particular timeslot all for you to have made up signs put out all up around your store and Inconvenience people as they already made their plans and they don’t know of your policy before they get there. You should call people as they are making plans so they are aware that you gonna charge them extra fees before they get there. So I’ll be leaving a review because I do believe in the power of a review.
May 28, 2025 · Gale WatsonThe car rental experience was fine. What I didn't expect was to return to the lot and find my car damaged. While they demand you treat their vehicles with the utmost care, they will certainly not do the same for your vehicle left on their lot. My vehicle was damaged to the point it will be the shop for weeks. Enterprise "risk management" brushed it off and shifted blame to another company next to them. If you rent a car from them please heed my advice and don't leave your car on their lot. They will not help you even it is gets damaged on their lot. I wish I would have never walked through their doors. What a horrible experience.
Apr 21, 2025 · Gary WhartonThey are very good at taking reservations. They couldn’t be quicker. I had a car reserved faster than it takes to relieve my bladder, and I do that pretty darn quickly.Unfortunately, as I was waiting on my Uber to pick me up and drive me to the location and pick up my rental, they called me and said they had no vehicles. The Plainfield location also had no vehicles. They wanted me to check Brownsburg.It was at that point that I started to think that I should go with another rental company.I paid five bucks to cancel my Uber. I think five dollars to not use Enterprise is a heck of a deal!I would recommend calling the location to make sure, gosh, if they actually have vehicles to rent, but all calls go to a 1 800 number that is obviously nowhere near a car lot.Sigh.Anyone heading North? I need a ride.
May 10, 2025 · Stephen BealsReally great work here by Tim. They had a rush of folks after another round of snow and there was not enough staff (he never mentioned that, it was evident by sight). He was attentive to multiple customers and directed their needs with the team and went the extra mile to help me get the foldaway seats stowed. The next day he remembered my particular information andmoved quickly so I could have a paper return receipt. More than all of this, he was just pleasant with a positive attitude and a great demeanor.
Jan 13, 2025 · Chris Dobbs
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