Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
When you're living in or visiting Indiana, having access to reliable transportation is often essential, whether it's for daily commutes, weekend getaways, or managing household tasks. Enterprise Rent-A-Car is a name familiar to many across the United States, and their presence in Indianapolis provides local residents with a readily available option for their car rental needs. Beyond just airport travel, local Enterprise branches, like the one on E Washington Street, are geared towards serving the everyday and occasional transportation demands of the community. From a quick errand to a longer-term solution while your personal vehicle is in the shop, Enterprise aims to be a convenient choice for Hoosiers seeking temporary wheels.
This article will explore what the Enterprise Rent-A-Car location at 6602 E Washington St in Indianapolis offers to local users, examining its accessibility, the range of services provided, and what sets it apart as a car rental provider in the Indiana market. We'll aim to give you a clear and balanced picture, helping you determine if this location is the right fit for your next rental.
The Enterprise Rent-A-Car branch we're focusing on is situated at 6602 E Washington St, Indianapolis, IN 46219, USA. This location places it in the eastern part of Indianapolis, specifically within the Irvington neighborhood, a historic and vibrant area known for its unique character. The E Washington Street corridor is a major arterial road, making the branch easily accessible for residents across the east side of Indianapolis and even from nearby communities.
For those relying on public transport, the major thoroughfare means that bus routes likely service the area, though specific bus stop proximity should be verified. For drivers, the location offers straightforward access from various directions, minimizing complex navigation through residential streets. While not an airport location, its position within a residential and commercial area suggests it caters heavily to local customers needing a rental for daily use, vehicle repairs, or short trips rather than immediate airport arrivals. This community-focused placement means residents can often pick up or drop off vehicles without the added complexity of airport traffic or parking fees. However, it's worth noting that after-hours returns may not be available at this specific branch, so planning your return during business hours is crucial.
Enterprise Rent-A-Car, as a prominent name in the industry, offers a comprehensive range of services designed to meet diverse customer needs. While the specific branch at 6602 E Washington St will cater to these generally available services, here's a broad overview:
- Standard Car Rentals: From economy cars for budget-conscious trips to full-size sedans for more comfort, and SUVs for families or more cargo space, Enterprise maintains a varied fleet to suit different preferences and travel requirements. This includes compact, midsize, standard, and premium vehicles.
- Truck and Van Rentals: For those bigger jobs, Enterprise also offers a selection of pickup trucks, cargo vans, and passenger vans (12 and 15-passenger options) for moving, hauling, or group travel. Availability of these specialized vehicles can vary by location, so it's always best to confirm.
- Long-Term Rentals and Flexibility: Enterprise provides options for longer rental periods, which can be useful for individuals needing a car for an extended time, perhaps while their personal vehicle is undergoing repairs or for temporary work assignments.
- One-Way Rentals: The ability to pick up a car at one location and drop it off at another, which is a common feature across Enterprise's network, can be incredibly convenient for cross-state travel within Indiana or beyond.
- Damage Waiver (DW) and Protection Options: Customers are offered various protection plans, including DW, Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP), to help cover potential incidents during the rental period. It's important to understand what these options cover and how they might overlap with existing personal insurance policies.
- Additional Driver Options: Policies typically allow for a spouse or domestic partner to be an additional driver at no extra charge, with other authorized drivers usually incurring a daily fee.
- Fuel Options: Customers generally have choices regarding fuel, including prepaying for a full tank, having Enterprise refuel upon return (with a service charge), or refilling the tank themselves before returning the vehicle.
Enterprise Rent-A-Car aims to provide a reliable and accessible car rental experience, and several features contribute to their widespread presence and appeal, even as customer experiences can vary by individual branch:
- Widespread Network: Enterprise has numerous locations not just in Indianapolis but throughout Indiana and across the United States. This extensive network means it's often easy to find a branch near you or your destination, facilitating both pick-ups and drop-offs.
- Variety of Vehicle Classes: They offer a broad spectrum of vehicles, from economical compact cars to full-size SUVs, minivans, and even luxury cars or specialty vehicles (like muscle cars or electric vehicles, though these might be more common at larger airport locations). This ensures options for almost any need or budget.
- Customer Service Focus (Company Standard): Enterprise broadly promotes a "Standard of Care" and a commitment to customer service, aiming for clean, well-maintained vehicles and helpful staff. While individual experiences can differ, this is a stated company principle.
- Flexibility in Booking and Payment: Enterprise generally accepts major credit cards and, at local branches, debit cards with certain conditions, providing flexibility in payment. They also allow for reservations to be made online or over the phone.
- Adaptive Driving Devices: Enterprise is committed to assisting customers with disabilities by offering adaptive driving devices such as hand controls, left foot accelerators, spinner knobs, and pedal extenders at no additional charge. They typically require advance notice for these installations.
- Surrogate Driver Option: For disabled customers who do not have a driver's license, Enterprise allows a surrogate driver to rent on their behalf, provided the surrogate meets the rental qualifications.
For those in Indianapolis looking to contact the Enterprise Rent-A-Car branch on East Washington Street, here is their information:
Address: 6602 E Washington St, Indianapolis, IN 46219, USA
Phone: (317) 352-0991
Mobile Phone: +1 317-352-0991
For locals in Indiana, specifically within the Indianapolis area, Enterprise Rent-A-Car at 6602 E Washington St serves as a practical and accessible option for various transportation needs. Its location in the Irvington neighborhood makes it particularly convenient for residents on the east side, offering a nearby alternative to airport rental counters. This is especially beneficial for those who need a temporary vehicle while their car is undergoing maintenance or repairs, or for local trips where owning a second car isn't feasible. The wide variety of vehicles, from economical sedans for daily errands to larger SUVs or vans for family outings or moving tasks, means that most common requirements can be met.
However, it's also important for local users to set realistic expectations based on various customer experiences. While Enterprise is a large and reputable company with a general commitment to customer service and vehicle availability, individual branch performance can vary. Some local feedback indicates occasional challenges with vehicle availability, even with reservations, and perceived issues with staff efficiency or communication. These can be common points of frustration in the car rental industry broadly.
Despite these potential hurdles, Enterprise's robust national infrastructure, standardized policies (like those for additional drivers, payment, and roadside assistance), and offering of adaptive driving devices can still make it a suitable choice for many. For residents of Indiana, the convenience of having a well-known rental option locally, combined with the flexibility to choose different vehicle types and protection plans, often outweighs potential minor inconveniences. For routine car rental needs in Indianapolis, Enterprise Rent-A-Car remains a viable and frequently utilized option for local Hoosiers. It's always advisable to book in advance and confirm details directly with the branch for the smoothest experience.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6602 E Washington St, Indianapolis, IN 46219, USA
Enterprise Rent-A-Car Reviews
pricepick upphonedriveinsurancenameairportsystemmorningfailure
★ 5★ 4★ 3★ 2★ 1Tried to book 2 different locations, took my reservation but then called and said they didn't have the car I wanted. At this point I would take anything. What good does making a reservation do so I went to this location.....no cars. Unfortunately this is typical of enterprise as a whole.
May 31, 2025 · The X CountThey got kids running this place and no one has clue on what’s going on. I was suppose to pick up my car 2 hours ago and they still don’t have it ready…. Total confusion at the counter with regards to company account vs personal. They say one thing over the phone and do the complete opposite inperson. That’s what happens when you have high school kids running an operation🤦🏻♂️🤦🏻♂️🤦🏻♂️
Jul 01, 2025 · Carlos BecerraI've been using this car rental place for the last six years, and I get consistently good customer service from them.It's one of the rare places where I've never had a problem with them.
May 19, 2025 · Mark CarpenterBest customer service that i've had in a long time!! Very helpful, informative, and all around the nicest people that i've had the pleasure of doing business with!! Thank you for everything!
May 20, 2025 · Brenda NobleBooked a suv for 9am, they called and said they wouldn't have anything until 5:30pm. She didn't even say sorry or sound like she cared. No offer to look at a different location just nope didn't have it...so rude. Where is the customer service? !
Mar 20, 2025 · christine shotton
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