Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Columbus and the wider Ohio region, having access to reliable and convenient transportation is crucial for navigating daily life, managing unexpected vehicle needs, and exploring all that our great state has to offer. When your own car is in the shop, or you need an extra vehicle for a special occasion or business trip, finding a trustworthy car rental service close to home makes all the difference. Enterprise Rent-A-Car at 4233 Eastland Square Dr in Columbus stands as a prominent local option, known for its extensive network and commitment to customer service.
Enterprise Rent-A-Car is a leading name in the car rental industry, widely recognized for its "we'll pick you up" service and a strong focus on neighborhood convenience. The Eastland Square Drive branch in Columbus, Ohio, embodies this philosophy, aiming to provide accessible and reliable transportation solutions directly within the community. Unlike airport-centric rental agencies, this location caters primarily to local residents who need a car for a variety of reasons – from a quick weekend getaway to a longer-term replacement while their personal vehicle is undergoing repairs. Enterprise prides itself on a diverse fleet, offering everything from fuel-efficient economy cars to spacious SUVs and even luxury vehicles, ensuring there's a ride to fit every need and budget.
While every customer experience is unique, this particular Enterprise branch has received commendations for its staff's dedication and service, with some customers highlighting individuals like "Jeri and Anisja" for their amazing assistance. Enterprise as a whole strives for a high standard of cleanliness and vehicle readiness, though, as with any high-volume service, occasional challenges with vehicle condition or communication can arise. The branch aims to rectify such issues and ensure overall customer satisfaction.
The Enterprise Rent-A-Car branch is conveniently situated at:
4233 Eastland Square Dr, Columbus, OH 43232, USA
This location places Enterprise in the southeastern part of Columbus, making it easily accessible for residents in that area, including those in nearby suburbs like Groveport and Reynoldsburg. Eastland Square Drive is a well-known commercial area, ensuring good visibility and straightforward navigation for customers. Its position away from the major airport hub often means less traffic and a more relaxed environment for picking up and dropping off vehicles. For those relying on ride-sharing services or public transport, reaching this branch is generally manageable. The "we'll pick you up" service, a hallmark of Enterprise, further enhances accessibility for customers within a certain radius, allowing for a seamless transition from your home or repair shop to your rental vehicle.
The operating hours for this neighborhood branch are typically set to accommodate the local community's needs, often including extended weekday hours and possibly limited Saturday hours, while being closed on Sundays. It's always best to verify the current operating hours directly with the branch to ensure a smooth pick-up or return, especially for rentals planned outside of standard business hours.
Enterprise Rent-A-Car at Eastland Square Dr provides a comprehensive array of services tailored to meet various transportation demands for local Ohio users:
- Diverse Vehicle Selection: A wide range of vehicle classes is typically available, including economy cars (e.g., Mitsubishi Mirage), compacts (e.g., Nissan Versa), mid-size sedans (e.g., Toyota Corolla, Chevrolet Malibu), full-size sedans, SUVs of various sizes (e.g., Hyundai Kona, Nissan Rogue, Chevrolet Equinox, Chevrolet Tahoe, Audi Q5), minivans (e.g., Dodge Grand Caravan), and sometimes even luxury vehicles (e.g., Audi A4, electric BMWs) or pickup trucks.
- Flexible Rental Durations: Options for daily, weekend, weekly, and monthly rentals, accommodating both short-term needs and longer-term temporary transportation solutions.
- "We'll Pick You Up" Service: A hallmark of Enterprise, this service allows the branch to pick you up from your home, office, or a collision shop, making the rental process incredibly convenient.
- Enterprise Plus® Loyalty Program: A free rewards program offering benefits like faster reservations, earning points for free rental days, and access to special member deals.
- Optional Protection Products: Various coverage options are available, such as Damage Waiver (DW), Extended Protection (EP), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP), providing peace of mind during your rental.
- Additional Equipment: Availability of extras like GPS navigation systems and child safety seats (infant, child, and booster seats) to enhance your travel experience.
- One-Way Rentals: The flexibility to pick up a car at this location and return it to another Enterprise branch, useful for inter-city travel within Ohio or out-of-state journeys.
- Business Rental Programs: Tailored solutions for companies and corporate travelers, offering customized rental programs and rates.
- Replacement Rentals: Specializing in providing vehicles for customers whose cars are in the shop due to accidents or mechanical issues, working directly with insurance companies.
Enterprise Rent-A-Car at Eastland Square Dr offers several compelling features that make it a standout choice for local Ohio residents:
- Exceptional Customer Service: As evidenced by reviews, the staff at this location, including individuals like Jeri and Anisja, are often praised for their dedication, problem-solving skills, and commitment to customer satisfaction, even under challenging circumstances.
- Neighborhood Convenience: Being a local branch, it's easily accessible for residents without needing to go to the airport, saving time and simplifying logistics for everyday rental needs. The "we'll pick you up" service further enhances this convenience.
- Broad Fleet Availability: The wide range of vehicles ensures that customers can almost always find a car that suits their specific requirements, whether it's an economical compact for short commutes, a comfortable sedan for family visits, or an SUV for exploring Ohio's state parks like Hocking Hills.
- Streamlined Processes: Enterprise aims to make the rental process efficient, from booking online to pickup and return, reducing unnecessary waiting times.
- Insurance Company Direct Billing: For those needing a rental due to an accident, Enterprise often works directly with insurance companies, simplifying the payment process for replacement vehicles, although customers should always verify their coverage and communication between parties.
To contact Enterprise Rent-A-Car at 4233 Eastland Square Dr, Columbus, for reservations or inquiries, please use the following details:
Address: 4233 Eastland Square Dr, Columbus, OH 43232, USA
Phone: (614) 836-2500
Mobile Phone: +1 614-836-2500
It is highly recommended to call ahead for reservations, confirm vehicle availability, and discuss any specific needs you may have, especially if you require a pickup service. The Enterprise website also offers convenient online booking and detailed information on their policies.
For Ohioans, particularly those residing in the Columbus area, Enterprise Rent-A-Car at 4233 Eastland Square Dr stands out as an exceptionally suitable option for their car rental needs. Its location offers unparalleled convenience as a neighborhood branch, making it easily accessible for a wide range of local uses – from a temporary replacement vehicle when your car is in the shop, to a vehicle for a weekend trip to explore Ohio’s diverse attractions like the Rock and Roll Hall of Fame in Cleveland or the scenic beauty of the Hocking Hills. The highly praised customer service, exemplified by dedicated staff members, aims to ensure that even when challenges arise, efforts are made to resolve them professionally.
The diverse fleet means that whether you need a compact car for running errands around Columbus, a spacious minivan for a family visit to the Columbus Zoo, or a comfortable SUV for a longer journey, Enterprise has options to fit. Coupled with valuable services like the "we'll pick you up" feature and the Enterprise Plus® loyalty program, this branch makes the entire rental experience as smooth and beneficial as possible. For reliability, convenience, and a commitment to local customer care, Enterprise Rent-A-Car on Eastland Square Drive remains a top choice for residents across Ohio.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4233 Eastland Square Dr, Columbus, OH 43232, USA
Enterprise Rent-A-Car Reviews
airportdriveinformationparkedphonetrucksmellvancheck injob
★ 5★ 4★ 3★ 2★ 1This was my first time renting from this location and I was pleasantly surprised and satisfied. Jeri and Anisja were absolutely amazing and did not hesitate to service and appease the customers despite the heat. With these two running the office I believe this location will be a great place to rent from.
Jul 15, 2025 · Quanitta JemisonRented a car in September 2024 due to being in a not-at fault accident. Initially, the encounter was pleasant. I was picked up from the collision shop and transported to the establishment to pick up my car. However, once dropped off I was met with the lobby full of people and the manager by the name of Ben working the front counter. He seemed frazzled on the first encounter and stated that he only had one car to offer me at the time. His other cars were in service. He explained the process and got me into my car quickly however, this is where the issue began. He put me in a Mazda at first, which seemed like it was clean, however had a weird smell that no matter how the amount of wiping or spraying could not get rid of. It also had maintenance display lights on it regarding the vehicle needing services. Why was this vehicle even rented out if it had not been inspected before rental? After I mentioned this to Ben, he put me in another vehicle that had barely been detailed which was a Malibu that someone had just dropped off so they didn’t even get a chance to check it in or inspect it. Due to lack of detailing, the car was dirty and also there were a check engine, light and tire pressure On before, the car was pulled out of the parking lot. I made mention of this to an agent and they told Ben Ben offered me an electric BMW to try and compensate however, I do not live close to charging stations. So I had to maintain the Malibu until he had something else available. Please keep in mind that this is all happening within one week’s time. He made things right by offering either a Toyota RAV4 or an Audi Q3. I ended up with the Audi fell in love with it and ended up keeping it for almost a month afterwards due to waiting on parts for my car and still needing a vehicle. However, when I turned the vehicle back in, I found out that I was charged for almost 2 weeks due to enterprise not receiving payment from the insurance company But never contacted me to advise me nor contacted the insurance company directly even though they had all of the information I did not get back my deposit and still owe them almost $300 When I contacted Ben about this information, he told me smugly that I had to contact the insurance company directly and that there was nothing that he could do so I conference called with my representative at the insurance company and Ben and Ben was smug and unprofessional with the insurance agent as well. The insurance agent ended up making things right and I ended up getting my deposit back and then some however I would not recommend this Enterprise branch to anyone due to the customer service and lack of selection in cars. I am pretty sure that this is not what enterprise as a whole stands for, especially when they pride themselves on having clean, confident vehicles and great customer service.
Mar 20, 2025 · Kristen DansbyEnterprise car rental needed during auto body repair to my car. Prompt, efficient service that delivered the rental car to me at the body shop ,& allowed me to return it to the body shop upon the completed repair. I couldn't be happier!
May 20, 2025 · JLThayerSave yourself the headache and rent from ANY other location than this one. ALWAYS short staffed, and never has inventory and if they do have inventory, it smells weird or it needs to be serviced. The car i had literally smelled like chlorine which was nauseating. The whole operation is run so haphazardly that i’m genuinely nervous for the workers that have to face customers, alone, more often than not. Every other location has at LEAST 2 staff members in store at once, for obvious reasons. This one loves to have just ONE poor employee checking in and receiving returns, which in turn makes them run around like a headless chicken. Corporate needs to get involved. Ben was great and so was the young lady that was working BY HERSELF on 4/4/25.
Apr 07, 2025 · Jasmine BladesAlways a good experience with the employees. I happened to get a sketchy car this time that only acted up close to home and not to or from Missouri (thank goodness.) There was likely an issue with the fob.
Jun 10, 2025 · Nicole Temme
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