Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Introduce
For those living in or visiting Lafayette, Indiana, having reliable and flexible transportation is often essential for navigating daily routines, weekend getaways, or managing unexpected vehicle needs. Whether your car is in the shop for repairs, you're planning a group trip to a local attraction like the Art Museum of Greater Lafayette, or you simply need a temporary vehicle for business, a trustworthy car rental service can make all the difference. Enterprise Rent-A-Car, a well-established name in the rental industry, offers a convenient branch in Lafayette that aims to cater to these diverse transportation demands. This article will provide an in-depth look at the Enterprise Rent-A-Car location on Fairfield Court, highlighting its services, accessibility, and why it's a suitable option for locals in Indiana.
Lafayette, a vibrant city with a thriving community and close ties to Purdue University, experiences a constant need for accessible and varied car rental options. From students needing a vehicle for a quick visit home to families requiring extra space for a vacation, or individuals on temporary work assignments, the demand for flexible car rental solutions is significant. Enterprise Rent-A-Car strives to meet these needs by offering a wide selection of vehicles, backed by a reputation for customer service.
Understanding the specific offerings, the advantages of its location, and what to expect from the customer experience at this Lafayette branch can help you make an informed decision and ensure your travel plans are as smooth and hassle-free as possible.
The Enterprise Rent-A-Car branch on Fairfield Court is strategically located to provide easy access for residents throughout Lafayette and the surrounding areas. You'll find them at:
3431 Fairfield Ct, Lafayette, IN 47909, USA
This address places Enterprise within a well-established commercial area in Lafayette, making it a convenient destination for picking up and returning vehicles. Fairfield Court is typically easily accessible from major roads in Lafayette, ensuring that you can reach the branch without navigating complicated routes. For instance, it is situated off of South Street, which connects to Sagamore Parkway, a primary thoroughfare in Lafayette. This "neighborhood" branch model emphasizes convenience for local customers, distinguishing it from larger airport locations that primarily serve arriving travelers. It’s an ideal spot if you live or work in Lafayette and need a temporary vehicle close to home or your workplace.
While this location offers a "Pick-Up Service Available," which can be a significant convenience for those without immediate transportation to the branch, it's important to note that "After hours returns service is not available at this location." This means customers will need to ensure their vehicle returns are completed during the branch's operating hours.
Enterprise Rent-A-Car is known for its extensive range of services, designed to meet diverse transportation requirements. The Lafayette Fairfield Court branch typically provides:
- Diverse Vehicle Fleet: Enterprise offers a wide selection of vehicles to suit various needs, from compact and economy cars (e.g., Chevrolet Spark, Toyota Yaris) for fuel-efficient city driving, to mid-size and full-size sedans (e.g., Toyota Corolla, Nissan Altima, Chevrolet Impala) for comfortable family travel. They also provide SUVs of various sizes (e.g., Jeep Compass, Nissan Rogue, Chevrolet Equinox, large full-size SUVs), minivans (e.g., Chrysler Pacifica) for larger groups or families, and sometimes even pickup trucks for utility purposes. This ensures that whether you need a small car for daily errands or a spacious vehicle for a road trip, Enterprise likely has an option for you.
- Flexible Rental Durations: Customers can rent vehicles for short terms (daily, weekly) or opt for long-term rentals, which are ideal for extended needs such as during lengthy vehicle repairs, temporary work assignments, or semester-long university stays.
- One-Way Rentals: For those planning to travel from Lafayette to another city within the US or Canada, Enterprise typically offers one-way rental options, allowing for convenient drop-off at a different Enterprise branch.
- Insurance Replacement Rentals: A significant part of Enterprise's business involves working directly with insurance companies. If your personal vehicle is in the shop due to an accident or breakdown, this branch can often provide a replacement vehicle with direct billing to your insurer, simplifying the process during a stressful time.
- Online Reservation System: Enterprise provides a user-friendly website where customers can easily browse available vehicles, compare rates, and make reservations in advance, ensuring a smoother pickup experience.
- Optional Add-ons and Protection Plans: To enhance the rental experience, customers can typically choose from various add-ons such as GPS navigation, child safety seats (infant, toddler, or booster), and different levels of Damage Waiver (DW) and other protection plans. DW for this branch generally ranges between $23.99 and $26.99 per day, depending on the vehicle type.
Enterprise Rent-A-Car distinguishes itself with several features designed to improve the customer experience:
- Customer-Focused Staff: As highlighted by customer reviews, the on-site staff, such as "Brittany and Felipe," are often described as "very customer-focused," "friendly and helpful." This personalized approach can significantly enhance the rental experience, especially when dealing with unforeseen circumstances.
- Clean and Well-Maintained Vehicles: A consistent positive point in customer feedback is the cleanliness of the vehicles. Reviews mention cars being "clean and without any cigarette smell," indicating Enterprise's commitment to providing a pleasant and hygienic rental environment. The fleet is regularly updated, ensuring customers drive modern vehicles.
- Enterprise Plus Loyalty Program: For frequent renters, the free Enterprise Plus program offers benefits like expedited service, allowing members to bypass the counter at certain locations. Members earn points on qualified rentals, which can be redeemed for free rental days. There are tiered benefits (Silver, Gold, Platinum) with perks like bonus points and free upgrades.
- "We'll Pick You Up" Service: For local customers who may not have immediate transportation to the branch, the availability of a pickup service adds a significant layer of convenience. It’s advisable to call the branch directly to confirm the availability and parameters of this service.
- Flexible Age Requirements: Enterprise generally allows renters as young as 21, though a young driver surcharge typically applies for those aged 21-24. This makes it accessible for a wider demographic, including university students.
- Debit Card Acceptance: While specific requirements apply (e.g., ticketed return travel itinerary at airport locations, matching address on driver's license), Enterprise generally accepts debit cards for rentals, offering flexibility for customers who prefer not to use a credit card.
For direct inquiries, current vehicle availability, or to make a reservation, contacting the Enterprise Rent-A-Car Lafayette Fairfield Court branch directly is recommended.
Address: 3431 Fairfield Ct, Lafayette, IN 47909, USA
Phone: (765) 474-0858
Mobile Phone: +1 765-474-0858
Typical operating hours for this location are:
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: Closed
It's always a good practice to verify these hours, especially during holidays, as they can be subject to change. While the customer feedback mentions instances of direct calls being routed to a call center and issues with vehicle availability, these incidents highlight the importance of clear communication and, if possible, booking well in advance, particularly for specific vehicle types or during peak seasons.
For residents of Lafayette, Indiana, and those closely tied to the community, Enterprise Rent-A-Car on Fairfield Court offers a highly suitable and reliable solution for their car rental needs. Its strategic location provides convenient access for individuals living or working within the city, making it an excellent alternative to traveling to more distant airport locations.
Despite some customer experiences detailing challenges with vehicle availability and communication regarding specific vehicle features, the branch's strengths lie in its customer-focused staff, who are often praised for their friendliness and helpfulness. The consistent provision of clean and well-maintained vehicles, a diverse fleet ranging from compact cars to family-friendly SUVs and minivans, and convenient services like potential pickup (call to confirm) all contribute to a positive rental experience for the local community.
Enterprise's commitment to customer programs like Enterprise Plus and its flexible policies regarding young renters and debit card acceptance further broaden its appeal, catering to a wider demographic in Indiana. By prioritizing customer service and offering a comprehensive range of vehicles, Enterprise Rent-A-Car on Fairfield Court remains a strong choice for anyone in the Lafayette area seeking a dependable and convenient car rental solution.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3431 Fairfield Ct, Lafayette, IN 47909, USA
Enterprise Rent-A-Car Reviews
pick upcostmanagerwindshieldinsurance companymoney
★ 5★ 4★ 3★ 2★ 1Brittany and Felipe are very customer-focused. They are friendly and helpful. The vehicles have been clean and without any cigarette smell.
Jan 08, 2024 · Bill KerrBig disappointment. Would give no stars if possible. We were planning a trip to Gatlinburg with 4 adults one which needed to take a wheelchair. We started a reservation 3 weeks in advance to make sure we had a large enough vehicle. We asked if it could have captains chairs in the second row as well and were told no problem. We checked with 2 weeks before we were to leave to make sure they didn't need anything else from us and we were told good to go ,we will have your vehicle here probably a Ford Expidition or a Jeep Wagoneer. 1 week before husband stopped by and suddenly we have an issue getting the captains chairs. It was disappointing but we would make it work. 2 days before pick up we were told hey we have a Jeep Waggoneer in Kokomo with captains seats it will be here Thursday so you can have an early pick up Friday. Friday morning we are not getting the Waggoner after all but a Ford Expidition will be here if we can come as close to 5pm as possible so they have time to clean the vehicle. We showed up at 4:45 and no vehicle! They showed us a Honda Pilot that was not the size we needed. Will not use this company again.
Sep 07, 2024 · Amy Vaughtalmost always has a vehicle between all locations in lafayette indiana. easy to work with and tend to go out of their way to make sure your happy b4 you drive off.
Aug 03, 2022 · Adrian TerryAfter the fiasco with a third-party insurance company and competing with Purdue spring breakers, I was finally able to get a rental while they were determining if my truck was salvageable. I called Enterprise and confirmed pickup. I will say, the time on hold was extreme but staff were very helpful, picking me up with the rental car and dropping me off at home when my rental was over. Everyone there was friendly and courteous. The rental truck, a 2019 Ram 1500, was still quite new and in good condition. I was also impressed with the tablet system they used for checkout. Basically just sit in the rental, answer a few questions with the rep, initial lines, and sign the agreement. No old-fashioned paperwork to mess with and the rental receipts were emailed to my address on file. I'd recommend Enterprise, specifically this location, for anyone looking for a quick and pleasant car rental experience. In fact, before I left, they even asked if there was anything they could improve. I honestly wasn't able to think of anything worth mentioning.
Mar 21, 2019 · Doug ClementsWent to pick up a car on June 8 2022 that I reserved a week prior. When I was dropped off there I was told there was no car available for me that if I waited one would come in, 3 hours later I was still stranded there. Had to call family to come and get me and was never offered a ride, Enterprise had no solution to provide me with a car. This was a great inconvenience and was really let down by the local manager inside. Would not recommend this company.
Jun 20, 2022 · Lisa Uselton
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