Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For Texans and visitors navigating the expansive Houston metropolitan area, having reliable transportation is key to a smooth journey, whether for daily commutes, weekend trips, or business needs. Enterprise Rent-A-Car, situated on Farm to Market 1960 Rd W, is a local branch dedicated to serving the Northwest Houston community, often focusing on the 'home city' rental market—those needing replacement vehicles, short-term hires, or specialty rentals like vans.
As part of a globally recognized brand, this particular location distinguishes itself by being identified as a women-owned business, adding a layer of local character and commitment to the community. They aim to provide a straightforward and flexible car and van rental experience, offering a range of vehicle types to suit diverse Texas travel demands, from fuel-efficient economy cars for city driving to larger vehicles perfect for family road trips or temporary transportation.
The team at this FM 1960 W branch strives to embody the friendly, professional service expected from a local operator while maintaining the extensive fleet and professional standards of the larger Enterprise network. Understanding the mobility needs of the local Houston population is their primary focus, which is why they offer flexible services like after-hours returns to accommodate busy Texas schedules.
Strategically positioned in a busy commercial sector of Northwest Houston, the Enterprise Rent-A-Car location is easily accessible for residents across the surrounding neighborhoods, including those near Cypress, Jersey Village, and Willowbrook. The branch's proximity to major roadways ensures that whether you’re heading downtown, out to the suburbs, or beginning a longer Texas road trip, pickup and return are convenient.
The facility itself is designed with ease of access in mind. In line with its commitment to serving all customers, the branch features essential accessibility provisions:
- Wheelchair accessible entrance for easy entry and exit.
- Wheelchair accessible parking lot, ensuring convenient parking immediately near the facility.
The location is near the intersection of FM 1960 Rd W and Jones Road, a well-known point of commerce in the area, making it simple to find using GPS or local directions. This strategic positioning caters directly to the local Houston user base, minimizing travel time to pick up your reserved vehicle.
The Enterprise Rent-A-Car on FM 1960 W offers a robust selection of rental services to meet various local and regional transportation needs. Core offerings include:
- Car Rental Agency Services: Providing a wide fleet of vehicles ranging from small, economical sedans to full-size cars, SUVs, and even luxury vehicles for diverse travel styles and budgets.
- Van Rental Agency Services: Specializing in minivans and passenger vans—ideal for family outings, group travel, church groups, or local teams, providing ample space for people and luggage.
- Short-Term Rentals: Catering to customers needing a vehicle due to mechanical repair, accident replacement (often coordinating directly with insurance companies), or brief leisure and business trips.
- After-Hours Drop-Off: For renters needing to return their vehicle outside of normal business hours, a secure drop box for keys and rental contracts is available, placing the convenience of the customer first.
- Flexible Payment Options: Accepting various methods of payment to ensure a smooth transaction process.
- Online Reservation Management: Allowing customers to book, modify, and manage their reservations digitally before arriving at the Houston location.
Beyond the standard vehicle rental, this specific Enterprise location highlights several features designed to enhance the customer experience and reflect a commitment to certain community groups:
- Identifies as Women-Owned: Operating under a women-owned business designation, supporting diversity in local business ownership within the Houston economy.
- Active Military Discounts: Providing special pricing and discounts to active members of the military as a recognition of their service.
- Convenient On-Site Parking: Offering readily available parking spaces for customers arriving in their personal vehicle before switching to a rental.
- Broad Payment Acceptance: Facilitating easy transactions by accepting all major Credit Cards, Debit Cards, and NFC mobile payments.
- Commitment to Accessibility: Features like a wheelchair accessible entrance and parking lot ensure the branch is welcoming and usable for all members of the Houston community.
For reservations, inquiries about availability, or specific rental policies, prospective customers in the Houston area can contact the branch using the following information:
Address: 11242 Farm to Market 1960 Rd W Ste J, Houston, TX 77065, USA
Phone: (281) 897-0675
Mobile Phone: +1 281-897-0675
The branch operates during standard business hours, generally staying open late on weekdays and offering shorter hours on Saturdays, while typically being closed on Sundays. It is always recommended to call ahead to confirm current operating hours and vehicle availability, particularly for specialty vehicles like passenger vans.
Choosing a car rental agency goes beyond simply comparing daily rates; it is about finding a local partner that offers reliable vehicles, convenient services, and a commitment to customer satisfaction. The Enterprise Rent-A-Car on FM 1960 W stands out in the competitive Houston market for several compelling reasons. Their dual focus as both a car rental agency and a van rental agency means they can accommodate a broader range of needs than many smaller competitors, from a compact rental for a single traveler to a 15-passenger van for a large group event.
Their identity as a women-owned business is a significant point of pride and a way for Houston-area customers to support local entrepreneurship. Coupled with their specific offering of active military discounts, this branch demonstrates an awareness and appreciation for the local demographics and community values. The location's dedication to accessibility, evidenced by its wheelchair-friendly entrance and parking, makes it a welcoming choice for all Texans.
However, as with any high-volume service provider, potential renters should take note of customer feedback. Reviews sometimes mention challenges related to vehicle cleanliness and wait times, suggesting that while the foundational offerings are strong, renters should take proactive steps. To ensure the best experience, it is highly advisable to book your preferred vehicle type well in advance, especially for high-demand rentals like vans or during peak travel seasons. Furthermore, upon picking up your vehicle, taking a moment to inspect its condition and ensuring it meets your cleanliness standards is a simple but effective measure. Communicating any immediate concerns to the professional staff allows them the opportunity to address them promptly and ensure your rental experience is positive.
Ultimately, for Houston drivers seeking the backing of a large national fleet with the personalized, community-focused touch of a locally-owned operation, Enterprise on FM 1960 W provides a robust option. Their dedication to a diverse fleet, essential customer features like mobile payment options, and foundational commitment to accessibility solidify their position as a worthwhile choice for your next rental need in the Northwest Houston area.
The convenience of after-hours return services is particularly valuable for those on tight schedules, allowing for flexibility often required when navigating the vast Texas highways. When planning your next rental, consider the convenience, fleet variety, and local commitment offered by this Enterprise Rent-A-Car branch.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
11242 Farm to Market 1960 Rd W Ste J, Houston, TX 77065, USA
Enterprise Rent-A-Car Reviews
insurancecredit cardpaycallbranch managerpickupunderstandingjobnumberselection
★ 5★ 4★ 3★ 2★ 1Dirty vehicle was full of pet hair and the vehicle they took me home in was filled with cigarette smoke. The vehicle also smelled like it was in floodwaters. I was asked to not complete a survey if I couldn’t give them five stars for good customer service. When I asked, “isn’t a clean vehicle good customer service”…someone replied “yes but this is our careers”. I’m still wrestling with my allergies and so is my kid. Disgusting.
May 17, 2025 · Karen AllenLast 2 time I came there is one guy. Each time im ignored. The guy walked by me today and into the shop yet there's a sign saying back in 15. Noone opened the door there for 25 mins. Noone answered the phone. Close this place already. Never anyone who knows what to do even if there was someone there. Pointless.
Jul 07, 2025 · Joy CardonaFirst time leasing a vehicle and Donald made it an excellent experience he even helped me with my car seat! When I returned the vehicle Jordan made it also a quick and friendly experience! I will highly recommend this location 1960 and Jones!
Aug 21, 2025 · Cynthia TapiaHad a great experience here! Donald was super helpful, made the whole process quick and easy, and went out of his way to make sure I had the right car. Really appreciated the excellent service—will definitely rent here again!
Sep 24, 2025 · Alex CruzI recently had the pleasure of renting a vehicle from Enterprise Rent-A-Car, and I can confidently say that the entire experience far exceeded my expectations. What made it truly outstanding, however, was the remarkable professionalism, kindness, and dedication of the branch manager, Donald. His exemplary customer service transformed what is often just a routine rental transaction into a genuinely memorable and positive experience.
Aug 08, 2025 · conrad cresser
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