Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors navigating the vast expanses of Houston and the greater Texas region, reliable transportation is not just a convenience—it's a necessity. From running daily errands in the city's diverse neighborhoods to embarking on a weekend road trip across the Lone Star State, having the right vehicle is paramount. The Enterprise Rent-A-Car location at 2714 Fondren Rd in Houston, TX, stands out as a top-tier option, combining the benefits of a globally recognized brand with the personalized service and community commitment of a local business.
This particular branch serves as a full-service car and van rental agency, catering to a wide array of local needs. Whether you require a temporary replacement while your personal car is in the shop, a minivan for a family vacation, or a 15-passenger van for a group outing or event, this location is equipped to assist. Beyond the standard fleet offerings, the Fondren Road Enterprise is distinguished by its operational ethos, embracing principles that enhance customer accessibility and demonstrate support for key community groups. This commitment is evident in the positive customer feedback, which frequently highlights the attentive and friendly nature of the staff, notably mentioning the exceptional service provided by team members like Kelsey.
Choosing a neighborhood Enterprise location, as opposed to an airport counter, offers several distinct advantages for local Texas users. It generally means shorter lines, more focused customer care, and the ability to access vehicles during convenient weekday business hours. This location focuses on making the rental process straightforward and accommodating, ensuring Houstonians can get on the road quickly and with confidence, backed by a global network of support.
Strategically positioned near the Fondren and Westheimer intersection, the Enterprise Rent-A-Car branch at 2714 Fondren Rd is highly accessible for residents in the West Houston, Galleria, and Memorial areas. Its location offers a quick exit point to major Houston arteries, facilitating travel both within the 610 Loop and towards Beltway 8.
Accessibility is a key focus for this branch, ensuring that all community members can easily utilize their services. The location is equipped with features specifically designed to accommodate everyone:
- **Wheelchair Accessible Entrance:** Providing easy entry and exit to the rental office for individuals using mobility devices.
- **Wheelchair Accessible Parking Lot:** Designated parking spaces are available to ensure convenience and compliance with accessibility standards.
This dedication to physical accessibility reflects a broader commitment to serving all Houston customers. The non-airport setting makes it a less intimidating and more convenient option than battling the crowds and traffic of major hub locations.
As a full-fledged Enterprise facility, this location provides a comprehensive suite of rental and customer services designed to meet virtually any transportation requirement.
- **Car Rental Agency Services:** Offering the full range of vehicles from economy cars for fuel-efficient commuting to full-size sedans, SUVs, and premium vehicles for enhanced comfort and space.
- **Van Rental Agency Services:** Specialized transportation solutions, including:
- Minivans (7-8 passenger) for family trips.
- Large Passenger Vans (12 & 15 passenger) ideal for group travel, sports teams, church groups, or large family gatherings.
- Cargo Vans for light commercial use, hauling, or moving smaller items.
- **Flexible Payment Options:** Catering to modern customer needs with multiple accepted payment types:
- Credit cards (Visa, Mastercard, etc.) for standard rentals.
- Debit cards, which are accepted, though renters should confirm the specific local branch requirements, such as a proof of insurance or additional deposit.
- NFC mobile payments, allowing for quick, secure, and contactless transactions using platforms like Apple Pay or Google Pay.
- **Customer Pick-Up Service:** Enterprise is well-known for offering a "We'll Pick You Up" service from homes or repair shops (within a limited radius, often about 15 minutes), a vital service for customers needing a replacement vehicle.
- **Military and Government Discounts:** Active military personnel and veterans can benefit from discounts on car rentals, a sign of the company's commitment to supporting those who serve.
The 2714 Fondren Rd branch distinguishes itself within the competitive Houston market through several valuable operational and customer-focused features:
- **Woman-Owned Business Identity:** Identifying as a woman-owned business is a significant highlight, offering patrons the opportunity to support diverse local business leadership while receiving service backed by the Enterprise standard. This speaks to a strong commitment to diversity and community involvement.
- **Exceptional Customer Service (Kelsey and Team):** Customer reviews consistently praise the staff, specifically mentioning individuals like Kelsey, for providing "the best service," being "super helpful, attentive, friendly," and highly "level-headed." This level of personal, human-centric service elevates the overall rental experience and fosters loyalty among local customers.
- **Active Military Discounts:** Acknowledging the large veteran and active-duty military population in Texas, the availability of discounts for these groups is a valuable financial benefit and a gesture of appreciation.
- **Comprehensive Accessibility:** The commitment to wheelchair-accessible entrances and parking ensures that services are available to all members of the Houston community, removing a common barrier for many renters.
- **Modern Payment Convenience:** The acceptance of NFC mobile payments provides the speed and security that today's Texans expect from a modern service provider.
To check vehicle availability, confirm specific rental requirements (especially regarding debit card use or military discounts), or arrange for a pick-up service, customers are encouraged to contact the branch directly.
- **Address:** 2714 Fondren Rd, Houston, TX 77063, USA
- **Phone:** (713) 952-0010
- **Mobile Phone:** +1 713-952-0010
The location’s standard operating hours typically cover Monday through Saturday, but customers should always call to verify Sunday and holiday hours.
The Enterprise Rent-A-Car branch on Fondren Road is worth choosing for Houston customers who prioritize a combination of brand reliability, personal service, and strong community values. You get the confidence of renting from a national leader with a huge, well-maintained fleet, but you receive the friendly, attentive service often only found in smaller, local operations, exemplified by the highly praised staff. The confirmed status as a woman-owned business, coupled with tangible benefits like active military discounts and excellent physical accessibility, makes this location a conscientious choice for the diverse Texas community.
For Houstonians who rely on flexible payment methods, the debit card acceptance and NFC mobile payment options offer significant convenience. This location is designed to remove hurdles to renting a car, ensuring that whether you're dealing with an insurance claim, organizing a large group event, or just exploring the sights of Houston and beyond, you have a dependable partner ready to provide you with the perfect vehicle and a pleasant, hassle-free rental experience. This blend of professional standard and personalized care solidifies the Fondren Road Enterprise as a premier car and van rental option in the heart of Texas.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2714 Fondren Rd, Houston, TX 77063, USA
Enterprise Rent-A-Car Reviews
managercostSUVcallinformationnameinsurancebrandchecklevel of service
★ 5★ 4★ 3★ 2★ 1I have rented hundreds of rental cars when travelling for business, and Kelse at the Fondren Rd location has consistently provided the best service. He is fair and addresses in a realistic manner any issues that come up. Kelse is a great listener and I have overheard him providing the same great level of service to other customers as well. He is a very level-headed person that is great to rent from. Can't emphasize enough the level of service he and his team provide.
Sep 24, 2025 · Jason MorrissWhile I’m not so much a fan of the Enterprise brand, it feels dated and corporate. My experience with their staff, mainly Kelsey was fantastic. Kelsey was super helpful, attentive, friendly and was very kind about my rental. Can’t say enough about how he made the experience!
Oct 03, 2025 · Brennan SalassiI had an excellent experience with Kelse Lee, the car rental manager. His customer service is truly outstanding, he goes above and beyond to make sure everything is smooth and stress free. From the moment I arrived, Kelse was professional, friendly, and attentive to every detail. He explained everything clearly, answered all my questions, and made sure I had the best option for my needs. It’s rare to find someone who genuinely cares about customers the way he does. I highly recommend this rental location you’ll be in great hands with Kelse!
Sep 18, 2025 · Kedija MohammedSeidExceptional Service at this Location!I am want to commend the outstanding service I received at this rental location vs. other enterprise locations. Initially, I encountered an issue with a rented vehicle due to a nail in the tire, which left me somewhat frustrated upon returning it. However, the professionalism and dedication of both Jason and the manager, Kelse, completely transformed my experience.Their courteous and efficient handling of the situation not only resolved my concerns but also inspired me to return to this location for future rentals. I am truly impressed by the commitment to customer satisfaction demonstrated by Kelse, Jason, and the entire staff.Thank you for fostering such a high standard of service. I look forward to continuing to rent from your location.
Jul 25, 2025 · Mr. TechGreat service! Was hit and would be without my car for a few days but Kelse was great, was able to get me in and out quickly without any hassle. Would definately recommend this location 👍🏻
Aug 08, 2025 · Abdullah Sbaiti
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