Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Fishers, Indiana, and those visiting the vibrant Indianapolis metropolitan area, reliable transportation is often a necessity. Whether your own car is in the shop, you're hosting out-of-town guests, or you need a comfortable ride for a business trip or vacation, Enterprise Rent-A-Car stands as a familiar and often convenient option. The Enterprise branch on Ford Drive in Fishers aims to provide a wide array of vehicles and a customer-focused experience to help you get where you need to go.
This article will give you an in-depth look at this particular Enterprise location, covering its accessibility, the range of services it provides, and what makes it a suitable choice for those in the Indiana region.
Enterprise Rent-A-Car in Fishers is strategically located at:
12912 Ford Dr, Fishers, IN 46038, USA
Fishers is a rapidly growing city northeast of Indianapolis, known for its family-friendly atmosphere, expanding business districts, and proximity to various attractions. The Ford Drive location places it conveniently within reach for many Fishers residents and those in neighboring communities like Noblesville, Carmel, and even northern Indianapolis. Its accessibility from major roads, including State Road 37 and I-69, means that picking up or dropping off a rental car is generally straightforward, avoiding the often busier airport rental hubs. The local nature of this branch can offer a more personalized and less hurried experience compared to larger, high-volume locations.
Standard Car Rentals: Enterprise offers a broad spectrum of vehicles to meet diverse travel needs. This typically includes economy cars for fuel efficiency, compact and mid-size sedans for everyday use, and full-size vehicles for more comfort and space.
SUV and Minivan Rentals: For families, group travel, or those needing extra cargo capacity, a selection of SUVs (from small to full-size) and minivans are usually available, providing versatile options for various trips around Indiana or beyond.
Truck and Van Rentals: While specific inventory varies by location and time, Enterprise generally offers pickup trucks and cargo vans for moving, DIY projects, or business needs that require more hauling capability than a standard car.
Long-Term Rentals and Corporate Solutions: Enterprise caters to both short-term and extended rental needs, making it suitable for temporary vehicle replacements (e.g., while your car is in the shop) or for businesses requiring fleet solutions.
Pick-Up Service: A notable convenience offered by many Enterprise locations, including this one, is a pick-up service, where they can often come to you to facilitate the rental process, which can be a huge time-saver for locals.
Damage Waiver (DW) and Protection Options: Customers are offered various protection products at the time of rental, such as Damage Waiver, which can reduce or waive financial responsibility for damage to the rental vehicle, subject to terms and conditions.
Customer Service Focus: A recurring theme in customer feedback for this specific Fishers location is the exceptional friendliness and professionalism of the staff. Many reviews highlight individuals who go "above and beyond" to assist customers, even in challenging situations. This personalized approach to service is a significant highlight, suggesting a team that genuinely aims to help.
Convenient Local Access: Being located directly in Fishers makes this branch highly convenient for residents and businesses in the area, reducing travel time compared to renting from an airport location.
Variety of Vehicle Classes: Enterprise's broad fleet ensures that customers can usually find a vehicle that matches their specific needs, from economical options for city driving to larger vehicles for family trips.
Brand Reputation: As one of the largest car rental companies globally, Enterprise generally upholds certain standards for vehicle maintenance and customer support, offering a degree of reliability and consistency.
However, it's also important to acknowledge that like any high-volume service, individual experiences can vary. Some customer feedback, while praising the staff, has occasionally noted issues such as vehicle cleanliness upon pick-up or challenges with technical vehicle issues during the rental period. While the staff at this Fishers location has been commended for their handling of difficult customer situations, it's always advisable for renters to inspect the vehicle upon pick-up and communicate any concerns directly to the staff.
To connect with Enterprise Rent-A-Car in Fishers for your rental needs, here are their contact details:
Phone: (317) 845-2923
Mobile Phone: +1 317-845-2923
Address: 12912 Ford Dr, Fishers, IN 46038, USA
It is recommended to call ahead or use their online reservation system to ensure vehicle availability and to clarify any specific rental policies or requirements.
For residents of Fishers and the wider central Indiana area, Enterprise Rent-A-Car on Ford Drive provides a highly suitable and often essential service. Here's why this local branch is a great option for Hoosiers:
Local Convenience for Everyday Needs: Its location directly within Fishers means residents don't need to endure long drives or navigate airport crowds just to rent a car. This is particularly beneficial when a personal vehicle is undergoing repairs, making it a hassle-free temporary transportation solution.
Dedicated Local Customer Service: The consistent praise for the customer service at this specific branch underscores its value to the local community. Friendly, patient, and problem-solving staff members can significantly improve the rental experience, making customers feel valued and supported.
Versatility for Indiana Adventures: Whether planning a weekend getaway to one of Indiana's state parks, visiting family across the state, or needing extra capacity for local errands and events, Enterprise offers a vehicle class to match almost any local need or adventure.
Seamless Solutions for Businesses: Local businesses in Fishers and nearby areas can leverage Enterprise's services for corporate travel, client transportation, or temporary fleet expansion, all from a conveniently located branch.
Community Integration: By providing essential mobility solutions, Enterprise Rent-A-Car contributes to the overall convenience and quality of life for residents in Fishers, helping to keep individuals and local commerce moving efficiently.
In conclusion, Enterprise Rent-A-Car on Ford Drive in Fishers stands out as a reliable and customer-focused car rental option for Indiana locals. While any service can have occasional hiccups, the strong emphasis on excellent customer service makes this branch a highly commendable choice for your next rental car in the Hoosier State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
insurancefordteammini vannamedoorcleanmatterSUVdealership
★ 5★ 4★ 3★ 2★ 1I’m torn about how to write this review. The customer service at the enterprise Ford Road in fishers Indiana location is five star hands-down. Everyone is so friendly, patient, easy to work with. I specifically saw a guy named Clint deal with a lady who was yelling and screaming and hollering in his face For no less than 30 minutes straight about how disgruntled she was about the rental she selected. Yes, he was so cool, calm collected and professional and kind to her despite her horrible attitude. He was definitely a positive reflection on the team. However, that’s where the five star aspect of my review ends. I rented a Jeep grand Cherokee, and the car was dirty when I received it. They said they had no way to clean the car before it was given to me, and they also told me they do not offer vouchers for me to be able to take the car to one of the mini car washes that are around the rental car facility so that the car could be clean. When I say the car was dirty, it wasn’t just a couple trash items in the car there was trash in the car. There was debris in the car. There was dust in the car. The windows were dirty, there was dirt on the outside of the car like the car was legitimately dirty. While I understand, it was a holiday weekend, I’ve never went to any rental car company and obtained a dirty car before Typically at rental car companies when the car is dirty and you have an appointment, they will either run it through the wash for you and get it clean before they give it to you, or they’ll give you a voucher to a car wash that’s in the area if they don’t have a car wash on site and they’ll tell you that this is their normal procedure and they’ll apologize for the inconvenience. This was just treated like a normal occurrence. In the midst of the rental, a couple of the maintenance lights on the vehicle went off, causing the active lane management assistance to stop working, and causing the frontal collision assistance to stop working. I took the rental car to another enterprise to swap the car out, and they told me they could swap the car out because they didn’t have any vehicles and that they weren’t in the same district as the other enterprise so they couldn’t help me so I asked the person at that enterprise if they would call to see if another enterprise had a vehicle that they would be willing to lend out to me and I was outright told no. And when I explained that it’s difficult to get through the automated system, I was given a number to call. And no one was available at the number that I was given from this representative to call. I think I’m leaving a three star review because the customer service was so great. I don’t wanna put one star, but the rental experience was horrible, and the more I talk about it, and the more I realized I wasn’t even offered any apologies or compensation for the poor experience, the more I realize I will likely never rented from enterprise again I definitely won’t recommend them. I just will be happy to be trying them out because my regular car was in the shop for an extended period of time and they were the closest rental place to my dealership. It just wasn’t a great experience.
Jul 13, 2025 · Sj BNever thought I will give or get a Five Star experience at a rental car center. I am used to rent at airports which shines the best when you skip the lines and get the car and go. Anytime we get to speak with people we get pretty basic service seldom with a smile. But Fishers Enterprise changed all that. What an amazing set of people at this little rental place affording excellent to every customer. I was there watching them give personalized suggestions and help. I also got a similar experience from them and in fact above and beyond experience. They took the time to ensure I got the right car with minimal additional charges and the checkout experience was also very smooth. Well done guys !
May 17, 2025 · Mahesh VinayagamHad to get a rental car for 3 weeks while my car was getting repaired due to someone hitting and running my car. My experience at this Enterprise is 11/10 ! Harman checked my rental car return in and she is extremely personable, outgoing, & knowledgeable. She answered all my questions and even offered to give me a ride to the collision center to where my completed car was repaired. I highly recommend renting a car here!
Jun 21, 2025 · ncBecause of my personal car having issues (3x in 3months!) I was happy with how easily the Enterprise experience went at this location. I've never had to rent a car before & this went super smooth. Kennedy (helped check my rentals in and out most of my 3 visits) she's always smiling with a positive attitude & I really appreciated that! I did not grab the gentleman's name that helped me at the desk each time, but I have no complaints and he was super easy to work with as well.
Apr 24, 2025 · Andrea GardnerExcellent staff and selection of vehicles at this location. I've rented from this location several times over the last few years. This time I experienced some issues with my rental but the staff provided an excellent customer experience and made sure I was completely satisfied before I left.
Jun 09, 2025 · Matthew Wyraz
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