Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Howdy, Texans! When life throws a curveball, like a fender bender, or you simply need a reliable set of wheels for your next adventure across our great state, having access to a dependable car rental service is a game-changer. For those in the Garland area and surrounding Northeast Dallas communities, Enterprise Rent-A-Car at 3602 Forest Ln, Garland, TX, is a local go-to that often comes highly recommended. This article is tailored for you, the local user, aiming to provide a clear, engaging, and factual overview of what makes this Enterprise location a significant resource for your transportation needs.
Enterprise Rent-A-Car has long been a household name in the vehicle rental industry, celebrated for its extensive network and commitment to customer service. This particular Garland branch plays a vital role in supporting local residents, whether they're dealing with an unforeseen car repair, planning a family trip to a state park, or simply need a temporary vehicle for daily errands. We understand that for Texans, convenience, a clean and reliable vehicle, and efficient service are paramount. We'll explore the accessibility of this location, the diverse range of services they offer, some key features and highlights based on customer feedback, and how you can easily get in touch. Our goal is to equip you with all the necessary information to ensure a smooth and satisfying rental experience.
The Enterprise Rent-A-Car branch at 3602 Forest Ln, Garland, TX 75042, USA, is strategically positioned to serve a broad segment of the Northeast Dallas and Garland communities. Forest Lane is a well-trafficked thoroughfare, making the branch easily identifiable and accessible from various directions. Its location provides convenient access for residents in Garland, Dallas, and neighboring towns who require a rental vehicle without venturing too far off major routes.
For those whose vehicles are being repaired, especially at nearby auto body shops like Crash Champions (as noted in a customer review), the branch's proximity and the potential for pick-up services offer significant convenience. While public transportation options might be more limited to this specific commercial address, navigating there by personal vehicle or ride-sharing service is generally straightforward. As always in the Dallas-Fort Worth metroplex, factoring in potential traffic during peak hours is advisable, but the Forest Lane location generally offers a practical and accessible spot for your rental needs.
Enterprise Rent-A-Car is known for its comprehensive suite of rental services, and the Garland Forest Lane location typically reflects this wide range of offerings to cater to diverse customer needs. You can generally expect:
- Extensive Vehicle Selection: The branch usually offers a broad fleet of well-maintained vehicles, from fuel-efficient economy and compact cars perfect for city driving or short commutes, to comfortable mid-size and full-size sedans for everyday travel.
- SUVs and Vans for Groups and Families: For those needing more space, they provide a variety of SUVs (including standard, mid-size, and full-size options) and minivans, as well as passenger vans (up to 7 or 15 passengers), ideal for family vacations, group outings, or road trips across Texas.
- Truck Rentals: While separate Enterprise Truck Rental locations exist for heavy-duty needs, this branch may offer lighter-duty pickup trucks or cargo vans suitable for moving personal items or smaller hauling tasks.
- Short-Term and Long-Term Rentals: Whether you need a car for a single day, a week, or an extended period due to repairs or long-term projects, flexible rental durations are typically available.
- Replacement Rentals (Insurance Direct Billing): A significant service highlighted by customer reviews is their seamless handling of replacement vehicles, often working directly with insurance companies, making the process much smoother for those involved in accidents.
- Optional Add-Ons: Customers can typically opt for additional features like GPS navigation systems, child safety seats (infant, toddler, booster), and various protection plans (Damage Waiver, Personal Accident Insurance, Supplemental Liability Protection) for added peace of mind.
- Pickup Service: As mentioned in a customer review, Enterprise often offers a convenient pickup service from collision centers or other local points, taking you directly to the rental office.
- Commitment to Customer Service: The positive review specifically highlights "kind and respectful" staff with "great customer service," indicating a focus on making the rental experience pleasant. While experiences can vary (as seen in the other review), the general aim appears to be customer satisfaction.
- Clean and Well-Maintained Vehicles: Customers often praise the cleanliness and smooth operation of the rental cars. One review specifically noted a "Metallic blue Toyota Corolla 2025" that was "clean with a full tank of gas" and "rolled so smooth."
- Diverse Fleet Quality: The availability of newer model vehicles (like a 2025 Toyota Corolla) suggests that the branch regularly updates its fleet, providing modern and comfortable options for renters.
- Seamless Insurance Handling: For accident replacements, the branch demonstrates efficiency in working with body shops and customers, facilitating a quick transition to a rental vehicle.
- Online Reservation System: Enterprise offers a user-friendly online platform for booking, allowing customers to easily browse vehicle types, compare prices, and secure their car in advance, often leading to better deals.
- 24/7 Roadside Assistance: Enterprise rentals typically come with 24-hour roadside assistance for mechanical faults. For non-mechanical issues like flat tires, lost keys, or running out of fuel, additional coverage like Premium Roadside Assistance may be offered for a daily fee.
For any inquiries, reservations, or direct assistance with Enterprise Rent-A-Car at this Garland location, please use the following contact details:
Address: 3602 Forest Ln, Garland, TX 75042, USA
Phone: (972) 272-1690
Mobile Phone: +1 972-272-1690
For Texans in Garland and the wider Northeast Dallas area, Enterprise Rent-A-Car at 3602 Forest Ln stands out as a highly suitable and reliable option for their car rental needs. Its convenient location on Forest Lane makes it easily accessible for quick pickups and returns, minimizing travel time for busy individuals and families. The branch's particular strength in handling insurance replacement rentals, as evidenced by positive customer feedback regarding their seamless coordination with body shops and direct pickup service, makes it an invaluable resource for locals dealing with car repairs after an accident.
While customer experiences can sometimes vary, as indicated by a review noting an initial low fuel tank and tire issues, the overall feedback highlights a commitment to providing clean, well-maintained vehicles and generally positive customer service. The availability of a diverse fleet, from economical sedans to spacious SUVs, ensures that whether you need a temporary ride for daily commutes, a comfortable vehicle for a family road trip across Texas, or a specific type of car for a business engagement, this Enterprise location can likely meet your demands. For any local in Garland seeking a dependable, accessible, and customer-focused car rental experience, Enterprise at 3602 Forest Ln remains a strong contender, ready to get you back on the road with confidence.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
morningcallmanagercredit cardtruckdepositcounterinsurance companygentlemantransaction
★ 5★ 4★ 3★ 2★ 1I had a little Fender Bender. I had to take my car to Crash Champions. Enterprise Pick me up from Crash Champions took me to The Enterprise Office On Forest lane.. There was a line, I had to wait my turn. Everyone was kind and respectful with great customer service. They gave me a Metallic blue Toyota Corolla 2025, it was clean with a full tank of gas. It rolled so smooth. I'm thinking about getting one. I had a great experience, no complaints here.
Mar 30, 2025 · Tracye NicholsI've usually had some good experiences with this location, but this go around was ridiculous. They were quick to give me a vehicle, which was great, but it was empty. It might have had 1/8 of a tank. So, the first thing I had to do was put gas in it. When I drove out of the parking lot, I heard a ticking. I hoped it was just a rock in the tire. Nope, I had a flat 2 days later because there were 2 huge screws in the tire. They have been there for a bit because they are worn down from the road. I was going to get charged $60 for them to change the tire because I didn't get the roadside assistance. So far this has been quite disappointing and frustrating.
Dec 10, 2024 · Courtney SantoroVery pleasant atmosphere, courteous service personnel, and I notice not just for me but everyone they were serving at the time. Riley was one of the staff, she was very proficient and polite and patient.
Jun 03, 2025 · Phyllis ReeseWe had a pleasant experience renting a car in enterprise the person who attended us was friendly and all the staff was friendly and interested in helping us Robert was the one who attended us and I thought he was a kind and pleasant gentleman very nice experience and of course we will do business with them again thank you Robert :) 🙏🏽 Att Banderas Fam 💕
Jul 09, 2025 · Veronica GutierrezStaff are very friendly and efficient.Best customer service, I'll definitely rent from them again!!
Jul 05, 2025 · Caroline Kigondu
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