Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors in Virginia Beach, Virginia, having access to convenient and reliable transportation is more than just a convenience—it's often a necessity for navigating the sprawling city and enjoying all that the Coastal Virginia area has to offer. Whether your personal vehicle is undergoing maintenance, you're planning a weekend trip to the Outer Banks, or you're hosting out-of-town guests, a trustworthy local car rental service is invaluable. Enterprise Rent-A-Car, a brand renowned for its commitment to customer service and its strong network of neighborhood locations, offers a prime branch right here on General Booth Boulevard in Virginia Beach.
Enterprise has built its reputation on a customer-first approach, often distinguishing itself from competitors through services like free customer pickup. The Virginia Beach branch at 1650 General Booth Blvd aims to deliver this high standard of service to the local community. This location is designed to cater to a wide array of transportation needs, from compact cars for efficient city commutes to spacious SUVs for family beach outings or trips to the Great Dismal Swamp National Wildlife Refuge. This article will provide a detailed look into this specific Enterprise location, highlighting its accessibility, the range of services it offers, and why it stands out as a highly suitable option for locals in the Virginia Beach area.
Customer feedback for this Enterprise Rent-A-Car location on General Booth Boulevard consistently highlights exceptional customer service as a significant strength. Many reviews specifically commend the attentive and professional nature of the staff, with particular praise for individuals like Tyler, the manager, and Sam. Customers have noted instances where staff went "above and beyond," such as staying after hours to ensure a customer had a ride after returning a rental, or being proactive and welcoming upon arrival. This level of personalized service fosters a strong sense of customer loyalty, with many stating they will "definitely refer friends" and "highly recommend" this specific branch. The efficiency of the rental process ("In and out") and the consumer-friendly environment are frequently mentioned as positive aspects that set this location apart. While experiences can vary across any service provider, the strong positive sentiment regarding the staff's professionalism and willingness to assist in challenging situations (like defusing "rough situations" with humor) indicates a consistent commitment to customer satisfaction at this particular Virginia Beach branch.
The dedication of the team at Enterprise on General Booth Blvd appears to create a consistently positive and efficient rental experience, which is a significant draw for local customers.
Location and Accessibility
The Enterprise Rent-A-Car branch is conveniently located at 1650 General Booth Blvd Ste 107, Virginia Beach, VA 23454, USA. General Booth Boulevard is a significant north-south arterial road in Virginia Beach, running through residential areas, past numerous attractions, and connecting to military installations like Naval Air Station Oceana and Dam Neck Annex.
This strategic location makes it highly accessible for a broad segment of Virginia Beach residents. It's particularly convenient for those living in the southern parts of the city, including areas like Pungo, and those associated with the military community. Its position on a major thoroughfare means straightforward navigation for pickups and returns, avoiding the often more congested routes leading to the Virginia Beach Oceanfront or downtown Norfolk. For locals, accessing this branch is typically much easier than traveling to airport rental car centers, offering a quicker and more streamlined process for their ground transportation needs. The easily identifiable address within a commercial complex further enhances its accessibility.
Services Offered
Enterprise Rent-A-Car is celebrated for its comprehensive range of services and a diverse fleet designed to meet nearly any transportation requirement. At the Virginia Beach (General Booth Blvd) location, customers can typically expect:
- Extensive Vehicle Fleet: A wide selection of vehicles is generally available. This includes economical compact and economy cars (e.g., Mitsubishi Mirage, Nissan Versa) ideal for individuals or short trips, comfortable mid-size and full-size sedans (e.g., Toyota Corolla, Chevrolet Malibu) for family or business travel, and even premium/luxury cars for those special occasions.
- SUVs and Crossovers: A variety of sport utility vehicles, ranging from smaller crossovers (e.g., Hyundai Kona, Nissan Rogue AWD) to standard and full-size SUVs (e.g., Ford Edge AWD, Chevrolet Tahoe), are typically offered. These are perfect for families heading to the beach or groups needing extra cargo space.
- Minivans and Passenger Vans: For larger groups, family vacations, or transporting significant numbers of people, minivans (e.g., Chrysler Pacifica) and larger 12- or 15-passenger vans are generally available.
- Pickup Trucks and Cargo Vans: For moving larger items, home improvement projects, or commercial needs, this location often provides options for standard pickup trucks (e.g., Toyota Tacoma) and cargo vans.
- Free Customer Pick-Up: A hallmark of Enterprise's neighborhood service, they frequently offer to pick up customers from their home or office (within a reasonable distance) when they are ready to rent, and then drop them back off after the vehicle is returned. This service is highly valued by local customers.
- One-Way Rentals: The flexibility to pick up a car at this Virginia Beach location and drop it off at another Enterprise branch, whether elsewhere in Virginia or across the country, is generally available.
- Long-Term Rentals: Solutions for extended rental needs, whether for weeks or months, often at competitive rates for corporate or personal use.
- Optional Add-ons: Availability of useful extras such as GPS navigation systems, child safety seats (infant, toddler, booster), SiriusXM® satellite radio, and various protection plans (like Damage Waiver, which may range from $29.99 to $34.99 per day at this branch depending on vehicle type) to enhance the rental experience.
- Refueling Service Options: Customers have choices for fuel payment, including prepaying for fuel, having Enterprise refill it, or refilling it themselves.
Features / Highlights
Enterprise strives to make the car rental process as smooth and customer-friendly as possible, integrating several key features:
- "We'll Pick You Up" Service: This remains one of Enterprise's most popular features, offering unparalleled convenience for locals whose primary vehicle is unavailable, as it eliminates the logistical challenge of getting to the rental office.
- Enterprise Plus Loyalty Program: A free rewards program allowing members to earn points on qualifying rentals, leading to free rental days and access to expedited service, often allowing them to bypass the counter.
- Exceptional Local Customer Service: As consistently noted in customer reviews, the staff at this particular branch goes "above and beyond" to provide a professional, efficient, and friendly experience, fostering strong customer loyalty.
- Diverse Payment Options: Enterprise typically accepts major credit cards (Visa, Mastercard are explicitly mentioned) and often debit cards (with specific requirements like a credit check for security deposits), making rentals accessible to a wider range of customers.
- Cross-Border Travel: Most vehicles rented in the US can be driven throughout the US and Canada, offering flexibility for extended trips.
- Efficient and Small Location: Reviews highlight this branch as "small, efficient," which can lead to quicker service and a more personalized interaction compared to larger, busier rental locations.
- Online and App Booking: User-friendly website and mobile application for convenient reservations, modifications, and access to rental details.
Contact Information
For direct contact with the Enterprise Rent-A-Car location at 1650 General Booth Blvd Ste 107, Virginia Beach, VA 23454, USA, you can use the following details:
Address: 1650 General Booth Blvd Ste 107, Virginia Beach, VA 23454, USA
Phone: (757) 721-4499
Mobile Phone: +1 757-721-4499
It is always a good practice to call ahead to confirm operating hours (Note: this location is closed on Sundays and Saturdays), especially on holidays, and to discuss any specific needs or questions you may have regarding your rental, particularly about the free pickup service or specific vehicle availability.
Conclusion: Why this place is suitable for locals
For Virginians, especially those residing in Virginia Beach and its surrounding areas, Enterprise Rent-A-Car at 1650 General Booth Boulevard stands out as an exceptionally suitable and highly recommended choice for their car rental needs. Its strategic neighborhood location offers unparalleled convenience, making it easily accessible without the typical hassle of airport rental counters.
The consistently praised customer service, with staff members going the "extra mile" as highlighted by numerous local reviews, ensures a pleasant and efficient rental experience. The "We'll Pick You Up" service is a game-changer for locals, providing seamless continuity of transportation when their personal vehicle is unavailable due to maintenance, an accident, or simply for added convenience. The diverse fleet ensures that whether you need an economical car for daily errands, a spacious SUV for a family trip to the Virginia Beach Oceanfront, or a truck for a home project, Enterprise has a solution. This strong local focus, combined with a reputation for outstanding customer support and flexibility, makes Enterprise Rent-A-Car on General Booth Boulevard a premier choice for residents seeking reliable, accessible, and truly customer-centric transportation solutions right in their Virginia Beach community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1650 General Booth Blvd Ste 107, Virginia Beach, VA 23454, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Awesome service!!! I recently rented from Enterprise on General Booth. In and out. The Associate be hind the desk, Tyler I., was absolutely impeccable. Very attentive and never missed a beat. I was acknowledged upon entering, even though he was assisting another customer. I’ve always rented from Enterprise, but this office stood out, and made the difference. I will definitely refer my friends to this location.
May 27, 2025 · roderick johnson srI frequently rent from Enterprise because it provides consistent good service and a decent price point. However, this is my favorite location because it is small, efficient and very consumer friendly. Tyler, the manager is professional, has humor that defuses rough situations and goes the extra mile for his clientele. We believe he sets the pace because the other employees also go the extra mile. For example, my Uber driver was late picking me up after a rental return and Sam stayed after hours until my ride came. We highly recommend this convenient location and staff.
Jun 17, 2025 · Kathy CrainIf I could give this location zero stars I absolutely would . I was in a car accident and was sent by progressive with a reservation already in place for June 4th 2025 , to find out they had no cars available. Once they found a car for me at another Virginia Beach location after waiting 40 minutes they called me back to tell me that the vehicle needed an oil change and I could not take the vehicle so I was back to square one with no vehicle . I finally got a call from Tyler ( the manager supposedly ) around 4pm on June 4th , that a vehicle would be transferred to the location near my house in Chesapeake by 5pm which I made VERY CLEAR I had to pick my daughter up from daycare by 5:30 .. i have drove around , called around & waited for a vehicle for an entire 7+ hours .. Tyler sent a Chevy equinox which is actually smaller than my vehicle ( fine , I was happy to have wheels !) .. well I got to the Chesapeake location to have to wait for over an hour because the equinox was filthy , I MEAN DISGUSTING . Tyler called the Chesapeake location I was att ( near paramount avenue ) while I was sitting right there saying “ so how did it go ?” As if I was the problem .. the manager at the Chesapeake location said “ you sent w filthy vehicle I can’t put her in that ! “ obviously they knew it was disgusting because they had to drive it 30 minutes to bring it to that location ! At this point it’s 6:30 and I’m finally getting the car .. mind you an entire hour after I had to pick up my daughter .. enterprise closed at 6 by the way so we are all here after hours because of TYLER . Then Tyler sends a text message to the Chesapeake manager for apologizing for dropping the ball on me , and all of the trouble . I get the equinox AND THERE WAS NO GAS . The manager at the Chesapeake location could give me gas because it was now after hours and their gas cards were locked . The Chesapeake manager told me that Tyler should be calling me , apologizing, refunding my gas money , let me return the vehicle with no gas , and give me a rental for future use FOR FREE for a few days for all of the inconvenience. TYLER OF COURSE NEVER CALLED AT ALL NO APOLOGY NOTHING.Because of him and his crew I had no vehicle ALL DAY , with a job to be at , a daughter to pick up . I had to pay several people to drive me around , get my daughter etc . TYLER IS HORRIBLE . The Chesapeake location off of military highway and paramount avenue was so kind .
Jun 24, 2025 · Cara ShingledeckerI had an awesome experience renting a car from this Enterprise! Tyler was very helpful! He clearly explained all the terms and conditions, making the process smooth and hassle-free. The whole rental went seamlessly, and I’m definitely going to choose Enterprise again for my future rentals. Highly recommend!
May 25, 2025 · Trina WebbAbove five stars!! Sam has stayed on top of all from calling me to schedule and finding a great car upon arrival and to top of it off he made sure I had a ride from Firestone! You can not get better than this. Thank you to Dewun for assisting with transportation. Sam & Dewan both have a great and positive energy, very professional. If you are looking for a rental car, call Sam!
Jun 25, 2025 · Misty Mazzaferro
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